Crypto stuck in sports betting site, now they want KYC - page 4.

mindrust

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Quote from: Milly8890 on February 08, 2022, 09:20:49 PM

I'm from the states and have been using a betting website to do some light sports betting. They do not allow US citizens and so I used a VPN to gain access. They only require an email address to create an account, and no KYC unless you want to buy crypto directly from them. I will not name the site for various reasons.

I hate KYC but this is your own fault. Why did you play on that casino if they clearly stated that they don't want you as a customer? You knew the risks, you still wanted to play and now you lost your money. If the money is not going to harm you in anyway, $1200 is a nice amount for a lesson like that. Now you know why you should care about the rules and if you don't, there will be consequences.

Saisher

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Quote from: Milly8890 on February 16, 2022, 12:47:00 AM

I did talk to customer service and they said there is absolutely nothing they can do until I submit KYC> They said no one has the ability to unlock my account except the security team, and they cannot talk directly with the customer.

I kind of made peace with the winnings stuck in there, and no plan at the moment to try and retrieve it via a mule.

$1200 is such a huge amount for people living in the third world and for poor people even in your country if you have no plan of withdrawing it you can just donate it to a friend who can try to retrieve it or continue playing until you lose it, you can enjoy playing that amount knowing that there's no way to withdraw it, but if I'm on your position I will try to withdraw it, if there's a will, there's always a way.

xSkylarx

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Quote from: 7788bitcoin on February 16, 2022, 05:58:05 PM

Quote from: Milly8890 on February 08, 2022, 09:20:49 PM

~
I have friends who have friends in other countries. Some of those friends of friends live in impoverished countries. What's stopping me from using them to KYC my account and then giving them a piece of the stuck funds? I would only need to gain access to retrieve the funds and would not continue to use the account or website.

Is this a good idea and do you think it will work? Worth the $1,200? My only hesitation at this point is asking the friend and they go through the hassle but then it goes sideways and still do not gain access to my account.

It is your choice whether to kYC with the friends you know online who could gamble and they might even try to register an account and since it is verified it is difficult for them to play as well. The best situation here is to find an escort who does not gamble give her some extra change and ask her to verify her identify in a gambling website and make sure she is not from US, i am not telling you should do that but the chances of them gambling is highly unlikely. Wink

Yeah, it's a good idea because you can get ID online or from someone you know and trust who isn't from the area, but the problem with it is that you pay them less than the actual money in the account, which makes it difficult to trust people these days because they can see such a large sum of money. Another question is whether or not this is effective. Due to the fact that KYC and when you register is your name or someone else's name, and if you have someone to do KYC, then the information doesn't match with that account, but if they are not strict about it, then there is nothing to be concerned about

LUCKMCFLY

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What I would do is comply with KYC, with all the requirements, once done, I would request the withdrawal of funds, and if there is any problem, what you have to do is put your case in support, although you already gave a false number, you would have to put in support the truth, and that at some point you used VPN, I think 1200usd is worth it, also that serves as a lesson for you the next time you register on a site that has restrictions with the countries, sometimes these sites do it to be able to obtain their licenses, and many of them request not to be from those countries. I hope they can make an exception for you and you can withdraw your winnings.

7788bitcoin

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Quote from: Milly8890 on February 08, 2022, 09:20:49 PM

~
I have friends who have friends in other countries. Some of those friends of friends live in impoverished countries. What's stopping me from using them to KYC my account and then giving them a piece of the stuck funds? I would only need to gain access to retrieve the funds and would not continue to use the account or website.

Is this a good idea and do you think it will work? Worth the $1,200? My only hesitation at this point is asking the friend and they go through the hassle but then it goes sideways and still do not gain access to my account.

It is your choice whether to kYC with the friends you know online who could gamble and they might even try to register an account and since it is verified it is difficult for them to play as well. The best situation here is to find an escort who does not gamble give her some extra change and ask her to verify her identify in a gambling website and make sure she is not from US, i am not telling you should do that but the chances of them gambling is highly unlikely. Wink

Silberman

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Quote from: Milly8890 on February 16, 2022, 12:47:00 AM

Haven't logged-in since last week, will read through all the posts. Thanks for all the replies and advice.

I believe the site to be one of the largest and for sure reputable on this site. I've always wanted to place sports bets but it is illegal in my state. Almost every website recommended this site for US betters while using VPN. And in fact I logged in using different countries for almost two months, and they never gave me any issues, so I thought it was kind of a "look the other" way type of thing.

I did talk to customer service and they said there is absolutely nothing they can do until I submit KYC> They said no one has the ability to unlock my account except the security team, and they cannot talk directly with the customer.

I kind of made peace with the winnings stuck in there, and no plan at the moment to try and retrieve it via a mule.

Cryptocurrency casinos tend to be very forgiving and would do everything they can to support their clients, or at least that is the truth for those that have a good reputation, however they have limits, after reading your story I think that even if you went through KYC it will be difficult for you to recover the money you have in that account as you have violated their terms of service way too many times for them to turn a blind eye to all of this.

milewilda

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Quote from: Saint-loup on February 16, 2022, 01:37:56 PM

Quote from: Milly8890 on February 16, 2022, 12:47:00 AM

Haven't logged-in since last week, will read through all the posts. Thanks for all the replies and advice.

I believe the site to be one of the largest and for sure reputable on this site. I've always wanted to place sports bets but it is illegal in my state. Almost every website recommended this site for US betters while using VPN. And in fact I logged in using different countries for almost two months, and they never gave me any issues, so I thought it was kind of a "look the other" way type of thing.

I did talk to customer service and they said there is absolutely nothing they can do until I submit KYC> They said no one has the ability to unlock my account except the security team, and they cannot talk directly with the customer.

I kind of made peace with the winnings stuck in there, and no plan at the moment to try and retrieve it via a mule.

I don't understand how it can be one of the most reputable crypto casinos here if they are doing shady things like that. Gambling there from a state restricted by their own TOS is not cheating, then they have no legitimacy to keep your funds. This is theft. They can exclude you for having breached their TOS but they mustn't keep your funds if they are honest.
How did you get this phone number BTW? You are able to receive text messages on it?

This had been always the common case eh? Once you do breached or violate their site terms then expect or anticipate already that they would be locking up your funds and you wouldnt get anything
there might be some platforms which might give out some reconsideration but primarily they would really be asking that KYC verification which isnt something new and it do happens
actually on this market.It might not be sounding ethical but there's someone who do violates the terms and conditions which they are experiencing some pain in the ass situation.

Saint-loup

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Quote from: Milly8890 on February 16, 2022, 12:47:00 AM

Haven't logged-in since last week, will read through all the posts. Thanks for all the replies and advice.

I believe the site to be one of the largest and for sure reputable on this site. I've always wanted to place sports bets but it is illegal in my state. Almost every website recommended this site for US betters while using VPN. And in fact I logged in using different countries for almost two months, and they never gave me any issues, so I thought it was kind of a "look the other" way type of thing.

I did talk to customer service and they said there is absolutely nothing they can do until I submit KYC> They said no one has the ability to unlock my account except the security team, and they cannot talk directly with the customer.

I kind of made peace with the winnings stuck in there, and no plan at the moment to try and retrieve it via a mule.

I don't understand how it can be one of the most reputable crypto casinos here if they are doing shady things like that. Gambling there from a state restricted by their own TOS is not cheating, then they have no legitimacy to keep your funds. This is theft. They can exclude you for having breached their TOS but they mustn't keep your funds if they are honest.
How did you get this phone number BTW? You are able to receive text messages on it?

jostorres

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Quote from: Cling18 on February 15, 2022, 10:26:32 AM

Sometimes, we tend to break the TOS just to enjoy gambling despite the restrictions but as we take the risk, we should also keep in mind that our funds aren't in a safe place. 1500 is still a huge amount but to be honest, it would be hard for you to recover it. VPNs aren't that safe these days.

There are safer ways to gamble but its our nature to choose what is more risky because the experience that we can feel there is in a different level and finally you are in a situation that you are expecting. It is now time for you to pay the price or to face your consequences. Our funds is already in danger when we gamble and how much more if we gamble in a much riskier place or in a riskier way? 1.5k can be huge for you but maybe it is not that big for him.

It is hard to recover it on his own, that is why he is here asking for advises if he can do something to get the cash. VPNs are safe as long as its from a trusted brand but i think what is not safe is when you use it on a restricted site.

ethereumhunter

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Quote from: Milly8890 on February 16, 2022, 12:47:00 AM

Haven't logged-in since last week, will read through all the posts. Thanks for all the replies and advice.

I believe the site to be one of the largest and for sure reputable on this site. I've always wanted to place sports bets but it is illegal in my state. Almost every website recommended this site for US betters while using VPN. And in fact I logged in using different countries for almost two months, and they never gave me any issues, so I thought it was kind of a "look the other" way type of thing.

I did talk to customer service and they said there is absolutely nothing they can do until I submit KYC> They said no one has the ability to unlock my account except the security team, and they cannot talk directly with the customer.

I kind of made peace with the winnings stuck in there, and no plan at the moment to try and retrieve it via a mule.

Maybe you can leave the win there because there's really nothing you can do about it. If you do KYC, you still run the risk of seeing your account blocked or banned by them so it's better not to try KYC.

It is a tough decision because you have already won there but there is nothing you can do with that because you do not have another option and in the end, you will most likely not be able to make a withdrawal on that site.

Milly8890

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Quote from: TimeTeller on February 14, 2022, 08:00:59 AM

Quote from: passwordnow on February 14, 2022, 05:11:46 AM

Quote from: xSkylarx on February 14, 2022, 02:59:07 AM

Well, I believe my recommendation is to give it a shot or to contact customer service.

I would refrain giving it a try. If he do something like what he's planning and the casino finds it out then there's more trouble to his money. It's better for him to talk seriously with the customer service and be outright on what has happened.
Things can be done peacefully if it's being made through talks and I think that the casino will spare him as it is his fund and didn't came from nowhere. There's a chance that he'll be given consideration.

The chance of getting the funds back with sincere talks with the customer rep is better if the site is a known reputable casino here.
But if not, high likely that the site will freeze his funds because he is using the site from prohibited countries.
The OP should also check the terms of the site regarding the use of VPN on the casino.
If the site is allowing VPN, then he has good hope to get the funds back even using his own credentials.
Because the problem with asking from a friend is that, it will suddenly give a different IP, which is very different from his previous recorded IPs.
Which will give the site more suspicion about his account. So for me, it is better to talk with the site about the real status of his account.

Haven't logged-in since last week, will read through all the posts. Thanks for all the replies and advice.

I believe the site to be one of the largest and for sure reputable on this site. I've always wanted to place sports bets but it is illegal in my state. Almost every website recommended this site for US betters while using VPN. And in fact I logged in using different countries for almost two months, and they never gave me any issues, so I thought it was kind of a "look the other" way type of thing.

I did talk to customer service and they said there is absolutely nothing they can do until I submit KYC> They said no one has the ability to unlock my account except the security team, and they cannot talk directly with the customer.

I kind of made peace with the winnings stuck in there, and no plan at the moment to try and retrieve it via a mule.

acroman08

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Quote from: chaser15 on February 15, 2022, 06:29:56 PM

But it seems OP still wants to comply with it, regardless of what will happen. Safe to assume OP still want that amount to be withdrawn whether it's huge or not in his own view.

To be clear, not all US citizens are considering that amount as small. They are not what you think that doesn't hurt to lose that kind of amount.

Any update from OP for us not to have any more speculations on what he should do? Cheesy

I don't think he is. I was reading the first page and stumbled on his post(check the quoted post below). OP's last sentence on his post(which is also his current last post) indicates that he gave up and would just let this issue go since like he said "too much of a hassle".

Quote from: Milly8890 on February 10, 2022, 09:10:53 PM

Anyway, it all seems like too much of a hassle and the odds seemed stacked against me. Learned my lesson here.

Smartprofit

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Quote from: Milly8890 on February 08, 2022, 09:20:49 PM

I'm from the states and have been using a betting website to do some light sports betting. They do not allow US citizens and so I used a VPN to gain access. They only require an email address to create an account, and no KYC unless you want to buy crypto directly from them. I will not name the site for various reasons.

Anyways, sometimes I try to login to the site before setting my VPN and it simply tells me I'm in a restricted area. Never had any issues though, I just flip on the VPN and all good. I've been using this site for about 2 months now. Today I logged in and and it was requesting I input my phone number to proceed. It said I can withdraw funds but services were restricted until I enter my phone number. So I created a fake number from Hong Kong, and entered it in. It sent me a code and I entered it. Little did I know Hong Kong is also banned from this site (I know I know, I was just in a hurry to place a bet). Now my account is locked and they will not allow me access to even withdraw until I go through full KYC.

I have about $1,200 of BTC in there, nothing crazy. If I KYC myself they will simply say I broke their TOS and lock me out forever (I did the research on this already). KYC consists of ID, recent bills, and photo of yourself holding ID. The only piece of information this site has on me is an email address.

I have friends who have friends in other countries. Some of those friends of friends live in impoverished countries. What's stopping me from using them to KYC my account and then giving them a piece of the stuck funds? I would only need to gain access to retrieve the funds and would not continue to use the account or website.

Is this a good idea and do you think it will work? Worth the $1,200? My only hesitation at this point is asking the friend and they go through the hassle but then it goes sideways and still do not gain access to my account.

In my opinion, $1200 is quite a lot of money. Also, it is bitcoin (a deflationary cryptocurrency). Its price may rise over time.

Ownership of property (including cryptocurrency) is a natural human right. This natural right cannot be limited by any laws. Moreover, this right cannot be limited by the rules of the casino. Yes, I know, global trends in KYC, AML, etc., but this is essentially a violation of basic human rights principles. In my opinion, this 1200 dollars is your money (your property) and you have the right to protect your property right by any means available.

I don't know if doing KYC with the help of your friend will help in your situation. You can probably try. In the worst case, you will lose your $1200. But you have already lost them.

chaser15

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Quote from: rhomelmabini on February 15, 2022, 08:48:16 AM

OP shouldn't have to comply unless it can be resolved by another entity in regards to the KYC procedure. It will just be a wasted effort if OP pass it even at the end it will be rejected, that's totally a suicide move on his/her part. I think the amount wasn't that huge on his/her side considering a US citizen that enjoying the hobby of gambling.

But it seems OP still wants to comply with it, regardless of what will happen. Safe to assume OP still want that amount to be withdrawn whether it's huge or not in his own view.

To be clear, not all US citizens are considering that amount as small. They are not what you think that doesn't hurt to lose that kind of amount.

Any update from OP for us not to have any more speculations on what he should do? Cheesy

rijaljun

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As long as the site isn't going to make any problems with a payout, it's just a matter of patience. Some sites are required by licensing rules to put all players through a KYC. It is only a pity that this is only mentioned very late, when a player starts to win. I have no idea which site it is about, but serious sites will always pay and also complete the KYC procedure as quickly as possible. After all, customer satisfaction should be a priority.

Rengga Jati

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Quote from: Milly8890 on February 08, 2022, 09:20:49 PM

I'm from the states and have been using a betting website to do some light sports betting. They do not allow US citizens and so I used a VPN to gain access.

Many gambling platforms restrict the citizens from the US because of several factors and reasons and mostly related to the laws of the country itself. ANd using VPN is actually not a good thing, although this may be one of the solutions, there is also a risk on it. And if you are using a VPN< ensure that it is a paid VPN, because if that is a free VPN, it may be riskier again.

Quote from: Milly8890 on February 08, 2022, 09:20:49 PM

I have about $1,200 of BTC in there, nothing crazy. If I KYC myself they will simply say I broke their TOS and lock me out forever (I did the research on this already). KYC consists of ID, recent bills, and photo of yourself holding ID. The only piece of information this site has on me is an email address.

I don't know what site it is. But afaik, every gambling platform has certain T&C or TOS, in which there is also some information about doing KYCor, not at the certain evel. COmmonly it will also relate to eh amount that we have and also the amount for withdrawal from the gambling platform.
Maybe there is no information about doing KYC at the beginning of the registration or in the email sent. But, have you checked on their T&C related to the withdrawal process, KYC, and also other account verification?
It is something that is very common that some gambling platforms need ID verification, moreover if they restrict some countries to play in their platform.

But, it has been ongoing, hopefully, you get the best soluton. If that is still stuck, hopefully it will be done as soon as possible.
Use this experience as the worthy lesson to be more careful in understanding the T&C before using a certain platform. Good luck

Lanatsa

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Quote from: qory on February 15, 2022, 03:17:03 PM

It is not surprising that a KYC is requested. The problems often start when you have built up a significant amount of money in your account. I personally think that sites should always do a KYC, and not just when they have to pay out or win big. This is often hidden somewhere in the general terms and conditions, so I think you have few grounds of law. Hopefully they fix it.

Its situational actually because there are betting sites which doesn't really have any problems whenever you do withdraw big amounts which as long you don't do something then you wouldn't really

ask out for some verification but if they do see something shady then its understandable that they would really be ending up with these procedures.

Sounds sucks? Yes it is but if you have done nothing then I don't think that there's something you should be worried about.

sunsilk

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Quote from: Cling18 on February 15, 2022, 10:26:32 AM

Sometimes, we tend to break the TOS just to enjoy gambling despite the restrictions but as we take the risk, we should also keep in mind that our funds aren't in a safe place. 1500 is still a huge amount but to be honest, it would be hard for you to recover it. VPNs aren't that safe these days.

Sometimes gamblers don't really think about the TOS when everyone is about to enjoy.

Everyone is having that thought that it's totally okay to break what's against the casino rules because they've ignored it and thinking that everything is going to be fine.

If it's a big amount that you'll deposit, much better to be aware of the rules like that simple usage of VPN. It's better to ask the representative before using it.

South Park

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Quote from: Milly8890 on February 08, 2022, 09:20:49 PM

I'm from the states and have been using a betting website to do some light sports betting. They do not allow US citizens and so I used a VPN to gain access. They only require an email address to create an account, and no KYC unless you want to buy crypto directly from them. I will not name the site for various reasons.

Anyways, sometimes I try to login to the site before setting my VPN and it simply tells me I'm in a restricted area. Never had any issues though, I just flip on the VPN and all good. I've been using this site for about 2 months now. Today I logged in and and it was requesting I input my phone number to proceed. It said I can withdraw funds but services were restricted until I enter my phone number. So I created a fake number from Hong Kong, and entered it in. It sent me a code and I entered it. Little did I know Hong Kong is also banned from this site (I know I know, I was just in a hurry to place a bet). Now my account is locked and they will not allow me access to even withdraw until I go through full KYC.

I have about $1,200 of BTC in there, nothing crazy. If I KYC myself they will simply say I broke their TOS and lock me out forever (I did the research on this already). KYC consists of ID, recent bills, and photo of yourself holding ID. The only piece of information this site has on me is an email address.

I have friends who have friends in other countries. Some of those friends of friends live in impoverished countries. What's stopping me from using them to KYC my account and then giving them a piece of the stuck funds? I would only need to gain access to retrieve the funds and would not continue to use the account or website.

Is this a good idea and do you think it will work? Worth the $1,200? My only hesitation at this point is asking the friend and they go through the hassle but then it goes sideways and still do not gain access to my account.

You have broken the TOS of that site so many times that you are probably not going to get your account unlocked no mater what you do, you registered on the website knowing you were not allowed to, you used a VPN to avoid this, and when you were asked for phone verification you gave the phone of someone else from a jurisdiction that is also banned, and now you want to even give away personal information that is not even yours, no offense but I have never been a case such as this in which the player has tried to deceive the casino so many times despite being caught.

qory

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It is not surprising that a KYC is requested. The problems often start when you have built up a significant amount of money in your account. I personally think that sites should always do a KYC, and not just when they have to pay out or win big. This is often hidden somewhere in the general terms and conditions, so I think you have few grounds of law. Hopefully they fix it.

Topic: Crypto stuck in sports betting site, now they want KYC - page 4. (Read 1098 times)