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Topic: Crypto stuck in sports betting site, now they want KYC - page 6. (Read 1073 times)

legendary
Activity: 2940
Merit: 1083
If they asked for it, do it.
If there are other things they asked, do it.
If there are other more things they asked more, do it.

That is if you only want to get that $1200 on your account.

Now if you don't want to undergo those hassle requirements, forget that site and move on.
legendary
Activity: 2688
Merit: 1065
Undeads.com - P2E Runner Game
Is this a good idea and do you think it will work? Worth the $1,200? My only hesitation at this point is asking the friend and they go through the hassle but then it goes sideways and still do not gain access to my account.

No one knows if it will work unless you will try.

Do everything to convince a friend and I'm sure they will listen to you if you just explain everything to them. The risk is, even submitting KYC we don't really know if that site you are referring to will clear things up. Up to you if you will move on and forget that $1,200 or aggressively do everything to get access to your account.

Since the creation of this thread, do you submit now? Please update us here.
legendary
Activity: 3122
Merit: 1398
For support ➡️ help.bc.game
Is this a good idea and do you think it will work? Worth the $1,200? My only hesitation at this point is asking the friend and they go through the hassle but then it goes sideways and still do not gain access to my account.
I think it's not worth it even if you do the KYC they'll still ignore your request at all considering you're from USA and their T&C wasn't allow such citizen. It's a worthless initiative I guess even if you pass a KYC. If somehow you can ask some friends that doesn't care on their privacy and information as well then I guess you'll still be in luck. That amount may not be huge for a US citizen I guess, it's your call if you want to do the necessary things.

If that happened in my case, I will comply with the KYC since I'm not really concerned about these identity-related issues if the involved site is somehow reputable. But since OP stated that even complying with KYC won't clear this mess, then it will change my view that why should I still submit if there will be no good outcome later on.

That being said, OP should now try everything if the eagerness to get the amount is really important. While at the same time, OP should now slowly accepts that the issue might not be resolved.
hero member
Activity: 2030
Merit: 578
No God or Kings, only BITCOIN.
Is this a good idea and do you think it will work? Worth the $1,200? My only hesitation at this point is asking the friend and they go through the hassle but then it goes sideways and still do not gain access to my account.
I think it's not worth it even if you do the KYC they'll still ignore your request at all considering you're from USA and their T&C wasn't allow such citizen. It's a worthless initiative I guess even if you pass a KYC. If somehow you can ask some friends that doesn't care on their privacy and information as well then I guess you'll still be in luck. That amount may not be huge for a US citizen I guess, it's your call if you want to do the necessary things.
full member
Activity: 2128
Merit: 180
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why don't you mention the name of the gambling site? here no one will bother you as long as the complaint you submit is valid

if I were you, then I will continue to fight for $1200, I will comply with all the conditions required by the site (KYC), if I meet a dead end then asking a friend for help to withdraw the funds is the best last option, but you must also give him good money, appropriate as a thank you
That’s a lot of money in my country so I’ll definitely fight for it.
This is the risk of using VPN because you can’t know if your account will be ban or what, so better not to try to gamble if your living on a restricted country because you have no legal fight on that since its already stated on the terms and conditions. If your friend is willing to get expose, then why not, just keep trying.
legendary
Activity: 3248
Merit: 1179
Worth the $1,200?  

Well, this is the main question, is it worth it?! If you think it is, then you should go for it, if it's not try to gamble and make more, and if you get to some amount worth the effort and hassle do it then!

I have a similar story from Orient Express casino (I know the name, they still give me free 5 euros from time, bonus with wager requirement)... I deposited around $50 and after an hour or two I had close to $200! I deposited BTC, they have that option, but when I wanted to withdraw they said only fiat (PayPal and some other similar services, or bank account), of course with full KYC! So I wasn't lazy and I have done KYC, but after that, they said I need at least one deposit from where I wish to withdraw!!!!! I was so mad, you can't imagine what I wrote to that poor support guy... I regret even trying, I gambled more and I just lost that money! Maybe if I won something big I would try more, but I didn't have luck and I never deposited again! They sent that promo email from time to time with 5 euros, I always play one slot, 5 spins for 1 euro... but until now I didn't have the luck to win anything big, sometimes I get to 20-30 euros, and then I lose all!
hero member
Activity: 2828
Merit: 518


Anyways, sometimes I try to login to the site before setting my VPN and it simply tells me I'm in a restricted area. Never had any issues though, I just flip on the VPN and all good. I've been using this site for about 2 months now. Today I logged in and and it was requesting I input my phone number to proceed. It said I can withdraw funds but services were restricted until I enter my phone number. So I created a fake number from Hong Kong, and entered it in. It sent me a code and I entered it. Little did I know Hong Kong  is also banned from this site (I know I know, I was just in a hurry to place a bet). Now my account is locked and they will not allow me access to even withdraw until I go through full KYC.

That is really a crazy move you've made. But I think it was done and you help your account to get banned from accessing it. Your money will get stuck there and no way to get it. That is how important to read the TOS before making the registration and make it follow as this KYC could be imposed somehow. We'd better go check it first as once we make a deposit and make some account verification it somewhat leads to asking KYC later especially when they notice that you are using VPN.
That is a lesson to learn and sorry to hear that. $1,200 is huge money already...
hero member
Activity: 3066
Merit: 577
Leading Crypto Sports Betting & Casino Platform
Well, I believe my recommendation is to give it a shot or to contact customer service.
I would refrain giving it a try. If he do something like what he's planning and the casino finds it out then there's more trouble to his money. It's better for him to talk seriously with the customer service and be outright on what has happened.
Things can be done peacefully if it's being made through talks and I think that the casino will spare him as it is his fund and didn't came from nowhere. There's a chance that he'll be given consideration.

The chance of getting the funds back with sincere talks with the customer rep is better if the site is a known reputable casino here.
But if not, high likely that the site will freeze his funds because he is using the site from prohibited countries.
The OP should also check the terms of the site regarding the use of VPN on the casino.
If the site is allowing VPN, then he has good hope to get the funds back even using his own credentials.
Because the problem with asking from a friend is that, it will suddenly give a different IP, which is very different from his previous recorded IPs.
Which will give the site more suspicion about his account. So for me, it is better to talk with the site about the real status of his account.
Yeah, that's another thing. If it's a known casino and have been very reputable over the past years. They can be considerable to concerns that has been issued to them.
They're not always like they have been cold hearted people but they also can be kind if you have just told them what you want to say politely. Just explain the real explanation and that's the better chance that OP can get his fund back if he just want to withdraw and won't stay anymore on that casino.
legendary
Activity: 2688
Merit: 1192
I'm from the states and have been using a betting website to do some light sports betting. They do not allow US citizens and so I used a VPN to gain access. They only require an email address to create an account, and no KYC unless you want to buy crypto directly from them. I will not name the site for various reasons.

Anyways, sometimes I try to login to the site before setting my VPN and it simply tells me I'm in a restricted area. Never had any issues though, I just flip on the VPN and all good. I've been using this site for about 2 months now. Today I logged in and and it was requesting I input my phone number to proceed. It said I can withdraw funds but services were restricted until I enter my phone number. So I created a fake number from Hong Kong, and entered it in. It sent me a code and I entered it. Little did I know Hong Kong  is also banned from this site (I know I know, I was just in a hurry to place a bet). Now my account is locked and they will not allow me access to even withdraw until I go through full KYC.

I have about $1,200 of BTC in there, nothing crazy. If I KYC myself they will simply say I broke their TOS and lock me out forever (I did the research on this already). KYC consists of ID, recent bills, and photo of yourself holding ID. The only piece of information this site has on me is an email address.

I have friends who have friends in other countries. Some of those friends of friends live in impoverished countries. What's stopping me from using them to KYC my account and then giving them a piece of the stuck funds? I would only need to gain access to retrieve the funds and would not continue to use the account or website.

Is this a good idea and do you think it will work? Worth the $1,200? My only hesitation at this point is asking the friend and they go through the hassle but then it goes sideways and still do not gain access to my account.

If what you're saying is all genuine, it may be worth naming the site here if you're not making any progress through the direct support channels. There is a small chance that a representative here, if they have one, will be willing to assist you. That being said, you should understand that you almost 100% broke the terms and conditions of usage for the site and they could potentially be within their rights to keep your money. KYC is a legal requirement for many different reasons and is hard for big operations to avoid, you're putting their licensing at risk. It will be gracious of them to allow you to withdraw the money, but you have made so many mistakes and doing things like submitting a Hong Kong phone number for verification just complicated the situation even further. Stop trying to skirt around the rules even more as it sounds like you're thinking of causing even more problems by introducing a "friend" to the situation.
hero member
Activity: 1498
Merit: 547
Pugs are the best!
Can you share which casino you are talking about? Do they have official announcement thread or representative in this forum? If they have it, maybe you can post your issue in their thread and you may get better responses and solution for your issue. Although you have made a mistake by using VPN to bypass country restriction, but you are lucky enough that you have made a withdrawal without issue. Mostly, once a casino noticed that you came from restricted countries, the casino will block you and not asking you KYC.
I think it would be worst for him if he will try and post it on the Announcement thread of the said gambling platform, asking assistance regarding this matter as he already exposed himself violating their rules and regulations. Anyway, may be if he did that, he will have a clearer answer such as the gambling sites permanently banning his account.  Roll Eyes

I suggest he take that chance of verifying his account using his friend identity and try to reason out why he was able to use a phone number on a restricted country. But still, your chance of recovering your funds is low on this occasion. You've already taken that risk when you gamble on a site where your country is restricted. Good luck to you OP.
full member
Activity: 1050
Merit: 109
1xBit.. recovered their reputation
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why don't you mention the name of the gambling site? here no one will bother you as long as the complaint you submit is valid

if I were you, then I will continue to fight for $1200, I will comply with all the conditions required by the site (KYC), if I meet a dead end then asking a friend for help to withdraw the funds is the best last option, but you must also give him good money, appropriate as a thank you
hero member
Activity: 2044
Merit: 784
Leading Crypto Sports Betting & Casino Platform
Since the beginning it was a bad idea, because cheated the terms and conditions of the platform, since US citizens aren't allowed there. Then you made things more complicated by entering a fake Hong Kong number and now you are probably going to complicate your situation even more by introducing someone else to the story in order to move your funds.

I think it's not a good idea, because it's a serious crime to pretend being a person you aren't.

Better to forget about it and to use only sites allowed for US citizens from now on.
hero member
Activity: 2912
Merit: 556
Enterapp Pre-Sale Live - bit.ly/3UrMCWI
@OP made his first mistake by creating a fake number from Hongkong, and now, I do not think the casino will let him withdraw the money. It is a complicated situation wherein @OP wants to withdraw his money, but he can not verify himself and prove that he lives in Hongkong since he is from another country.

What if you consult with the support system? Perhaps, they will have another policy regarding your cases. But I am still not sure if you can withdraw the money after verifying your account.
hero member
Activity: 1022
Merit: 517
Can you share which casino you are talking about? Do they have official announcement thread or representative in this forum? If they have it, maybe you can post your issue in their thread and you may get better responses and solution for your issue. Although you have made a mistake by using VPN to bypass country restriction, but you are lucky enough that you have made a withdrawal without issue. Mostly, once a casino noticed that you came from restricted countries, the casino will block you and not asking you KYC.
sr. member
Activity: 1274
Merit: 293
Well, money laundering in gambling is a thing so I think that we should expect that kind of thing from happening, KYC is inevitable no matter how much we hate it because these businesses will eventually come to a point where they have to choose between the people and their interests.
hero member
Activity: 2744
Merit: 588
Well, I believe my recommendation is to give it a shot or to contact customer service.
I would refrain giving it a try. If he do something like what he's planning and the casino finds it out then there's more trouble to his money. It's better for him to talk seriously with the customer service and be outright on what has happened.
Things can be done peacefully if it's being made through talks and I think that the casino will spare him as it is his fund and didn't came from nowhere. There's a chance that he'll be given consideration.

The chance of getting the funds back with sincere talks with the customer rep is better if the site is a known reputable casino here.
But if not, high likely that the site will freeze his funds because he is using the site from prohibited countries.
The OP should also check the terms of the site regarding the use of VPN on the casino.
If the site is allowing VPN, then he has good hope to get the funds back even using his own credentials.
Because the problem with asking from a friend is that, it will suddenly give a different IP, which is very different from his previous recorded IPs.
Which will give the site more suspicion about his account. So for me, it is better to talk with the site about the real status of his account.
hero member
Activity: 2912
Merit: 541
Leading Crypto Sports Betting & Casino Platform
Since you are only asking for 12 hundred dollars amount , and I'm sure this is not that big for you as from States , then why not gamble to let that friend of your friend to present KYC for you? then split the funds in 3 equal parts and give them the 1 part as service fee(that will cost you at least 400$ ) but it is best than being caught of cheating as I believe that gambling site does not allow players not just from US but also to use VPN.
I think that reason is reasonable and acceptable but what about her login? Because the casino can easily detect someone not from the country, he usually uses.

Even if his friend from a different country can help with KYC verification, the casino can still know. Maybe the only thing he can do is tell the truth about what happened to him and if the KYC terms aren't too onerous for him, maybe he can try for KYC verification.
hero member
Activity: 3066
Merit: 577
Leading Crypto Sports Betting & Casino Platform
Well, I believe my recommendation is to give it a shot or to contact customer service.
I would refrain giving it a try. If he do something like what he's planning and the casino finds it out then there's more trouble to his money. It's better for him to talk seriously with the customer service and be outright on what has happened.
Things can be done peacefully if it's being made through talks and I think that the casino will spare him as it is his fund and didn't came from nowhere. There's a chance that he'll be given consideration.
hero member
Activity: 2758
Merit: 617
Leading Crypto Sports Betting & Casino Platform
Sadly you already broke their terms and conditions by using VPN and fake numbers. Though if found someone to do KYC the phone number would be an issue again. Because the phone number you provided is from a restricted country. When you are using gambling sites read their terms and conditions. Violating that would lead to a loss like now. Often gambling sites look to eat your money, so they detect your violation somehow and wouldn't help you in these conditions. But if they are fair enough then likely there is hope. Otherwise hard to withdraw from there.

In this case, if the gambling site refuses to pay, no one can call them scam and unfortunately they have the rights to not return the funds.  We need to comply the site rules and if we bypass the restrcitions using vpn or any other fake verficatin metods, there is  a risk of losing money in case the sites get to know about it.
If sites require KYC, then never use VPN to by pass the restrictions only becasue your country is banned. Why it is so important to play at the banned sites when lots of other legit sites are avaiable ?
legendary
Activity: 3150
Merit: 1125
Leading Crypto Sports Betting & Casino Platform
You should move this topic on gambling discussion board because this topic is related to casino with Bitcoin involve. Move it on this board https://bitcointalk.org/index.php?board=228.0.

The casino will just use it against you in case you KYC using other person identity because they will detect the change of IP once your friend login your account to do it. Can you exposed the name of the casino so that we can help you to raise concern to them if ever they have an official account here. Overall your case is very crucial because you didn't read there ToS before you play. This is the common way of Casino to get free money from there user that playing on restricted country and using VPN to dodge it.

Does your 1200$ worth of Bitcoin is came from winnings? Because Casino always use this reason incase players won.



My bad, I'm new here and was looking for the right board. Not sure how to even move it? repost?

I hessite to add their name because if they are on here I'm pretty use it's an automatic TOS violation and then I'm 100% screwed.

I've deposited around $400 and withdrawn about $1,800 so far, with $1,200 still in the account. Yeah so that's all winning money in there...

from what you said you made a good profit on this site, and from what i read your situation can't be fixed, because you used a phone number from a restricted country, what you should do is forget that $1200 and look for a site that is in accordance with your country and start playing. your luck in this case is that you came out with a profit, it would have been worse if you had come out with a loss
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