Cryptopia Cryptocurrency Platform Services and Development - page 13.

Lafu

legendary

Activity: 3178

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Quote from: Timelord2067 on February 02, 2021, 08:12:20 PM

We never thought to write down what our totals were as we went.

Dont worry , i guess nobody has thought or expected that and i also have not done it !
But therefor more questions and it should be possible to get at least the 2 needed right there.
Did you get your email or do you not received the claim portal mail ?

Timelord2067

legendary

Activity: 3696

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💲🏎️💨🚓

That's the problem most of us faced: We tried to withdraw altcoins only to have them become stuck transactions, or, we were able to sell for major coins only to find those crypto BTC DOGE LTC etc had no funds in the hot wallets that we could draw down from.

We never thought to write down what our totals were as we went.

aoluain

legendary

Activity: 2464

Merit: 1387

Thats something to consider.

I have submitted a ticket to try to verify the ownership of my account.
That was about a week ago.

I'm almost certain there was some balance of some coin on my account.
Around the time of the hacking I was in the process of liquidating Shitcoins
into Bitcoin so I cant remember what was there.

all i can do is wait for a response

Lafu

legendary

Activity: 3178

Merit: 3295

Just wanted to give an short update on the email things from the Claim Portal !

From the 2.3 Millionen registered Users are around 960.000 Users that have a Balance on there Cryptopia Account.
This means if you havnt a Balance or Coins anymore on Cryptopia at the time the Liqidation started you will not receive or received an Email for the Claim Portal.
Only the Users with Coins and a Balance received the Email for the Claim Portal.

If you know you have a Balance there and havnt got for now the email you have to write to the https://cryptopia.zendesk.com/ Support.

Just wanted to let you know about.

Indymoney

full member

Activity: 896

Merit: 236

Quote from: fmz89 on January 28, 2021, 12:22:18 PM

Quote from: aoluain on January 27, 2021, 02:44:09 PM

If you create an account on the Cryptopia.zendesk account you can raise a ticket there.

Quote

If you’re having issues with the registration, please submit a ticket from here: https://cryptopia.zendesk.com/hc/en-us/requests/new - please note you will need to create a Zendesk account to do this, if you have not already.

I can confirm that the liquidators are very responsive and have directed me to the zendesk
account also where I am getting some help with verifing ownership of my Cryptopia account.

me had been 1,5 months ticket submited still not response by them lol

Its not easy task because too many members just because of this I am feeling its going to take very long time for any response from them for next update about accounts.

fmz89

legendary

Activity: 1762

Merit: 1002

Quote from: aoluain on January 27, 2021, 02:44:09 PM

If you create an account on the Cryptopia.zendesk account you can raise a ticket there.

Quote

If you’re having issues with the registration, please submit a ticket from here: https://cryptopia.zendesk.com/hc/en-us/requests/new - please note you will need to create a Zendesk account to do this, if you have not already.

I can confirm that the liquidators are very responsive and have directed me to the zendesk
account also where I am getting some help with verifing ownership of my Cryptopia account.

me had been 1,5 months ticket submited still not response by them lol

aoluain

legendary

Activity: 2464

Merit: 1387

If you create an account on the Cryptopia.zendesk account you can raise a ticket there.

Quote

If you’re having issues with the registration, please submit a ticket from here: https://cryptopia.zendesk.com/hc/en-us/requests/new - please note you will need to create a Zendesk account to do this, if you have not already.

I can confirm that the liquidators are very responsive and have directed me to the zendesk
account also where I am getting some help with verifing ownership of my Cryptopia account.

Lafu

legendary

Activity: 3178

Merit: 3295

Quote from: Timelord2067 on January 20, 2021, 06:49:13 AM

I've never received any emails from GT and I'd be surprised if I were to actually receive an email from them.

Quote from: Indymoney on January 20, 2021, 04:27:39 AM

When you receive your this email because I receive one 12/07/2020 after this I never receive any email or any message from them can you give information when last time you have any email from them about this.

You dont get an email from the Liquidators directly.
If you havnt got the Claim Portal email thats coming or was coming from the email adress [email protected] to your Cryptopia registered email Account .
Look at the Spam foulder if you received it there mine was in there also and i got it .

If you not received any email for the Claim Portal you have to write here https://cryptopia.zendesk.com/

Dont login there with your old Cryptopia loggin details , you have to create an Account there :

Quote

New to Cryptopia Limited (In Liquidation)? Sign up

Source : https://cryptopia.zendesk.com/hc/en-us/restricted?return_to=https%3A%2F%2Fcryptopia.zendesk.com%2Fhc%2Fen-us

If you created an account there then its possible that you can wwrite to the support tell them your issue and that you dont have got the email for the Claim Portal.

Every registered Cryptopia User will get an unique email speacialy for his Account with a link in the email thats only belongs for this User and Account.

aoluain

legendary

Activity: 2464

Merit: 1387

Quote from: Indymoney on January 20, 2021, 04:27:39 AM

Quote from: numanoid on January 20, 2021, 02:28:02 AM

Quote from: aoluain on January 19, 2021, 10:06:29 AM

and I would imagine this is going to be a lengthy process!

I visited the Cryptopia Claims Portal and I see that I should have received an
email invitation to to register, I never got that so I have sent an e-mail
Cryptopia/Grant Thornton, lets see if I get anywhere at this stage.

All user who put their email address on cryptopia should be received an email from them to claim the remaining balance. I also got it, but since idk it's legit or not, and wouldn't risk my KYC only for some bucks of my balance on there

When you receive your this email because I receive one 12/07/2020 after this I never receive any email or any message from them can you give information when last time you have any email from them about this.

The last Email I received was from March 20th 2019 with the info Below:

An I received a automatic confirmation Email from GT yesterday in response to my query.

Dear Cryptopia Customer

We are writing this letter to update you on the progress we are making after the event that occurred on the 14th of January 2019. You may have heard various comments about this event being an exit scam but rest assured we are 100% committed to reopening the exchange, bigger and better and to continue trading.

On the 14th of January 2019 we noticed several suspicious transactions and placed our site into maintenance to prevent additional funds from being compromised as best we could. We notified local and international law enforcement agencies of the matter and our offices were locked down and the site was only accessible to a very small number of staff and law enforcement agencies. We complied with all requests so as not to tarnish the scene. As a result, many of our staff were sent home on full pay and our systems were inaccessible.

We were given access back to our site on the 14th of February 2019. This was the first time since the event that we could begin to assess the impact. We have a comprehensive plan in place to get our exchange back trading. This however is quite labour and time heavy as we are effectively rebuilding our service from the ground up again. Since having access returned we have made significant steps to resuming service.

Read only site: The read only site is now live, it shows balances as at the 14th of January 2019. Please use this site to reset passwords and 2FA credentials.
Cancel orders: We are aware of market volatility in Crypto. The ability for users to cancel their standing orders is also live now. The API is still disabled, so you will need to cancel your orders through the website.
Updates on twitter: We are continually updating our Twitter page with updates on our progress to go live. Please be wary of fake Cryptopia accounts on twitter, our official handle is Cryptopia_NZ and our page can be found here.
No new funds to be deposited: As a result of the new wallets please immediately refrain from depositing funds into old Cryptopia addresses.
There will be a rebate for customers who unfortunately lost funds. We are working through the logistics of this to ensure it is equitable and in compliance with local laws.
Our Support team is prioritising tickets for 2FA and password resets to allow our customers to be prepared for trading when we go live

If you held balances in coins that were lost in the event you will start to see Withdraws on your account for those coins. The TXID for the withdraw will not exist on the network but will detail how the coin was impacted in the event. For each withdraw you will also see a subsequent deposit of Cryptopia Loss Marker(CLM), the TXID for this will also not exist on a network but will detail the coin it represents a loss for. CLM is not a coin, it can't be traded as yet, it is just a number in the database that represents the loss for each coin for each user in $NZD at the time of the event. There are still steps to take to ensure we are taking a legal path toward reimbursement.

We will be emailing you again shortly with more details around the rebates and the projected dates for trading to be active again. Please be aware, we are hoping to achieve this by the end of the month.

On behalf of the leadership team and all staff at Cryptopia, we want to thank you for your unwavering support. Cryptopia aims to be a transparent and honest exchange, with the greatest customers in the world.

Regards

Rob (Hex) Dawson,

On behalf of the Cryptopia Management Team

Timelord2067

legendary

Activity: 3696

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Quote from: Indymoney on January 17, 2021, 12:30:46 PM

Quote from: paramind22 on January 17, 2021, 11:24:13 AM

What is the news on the refunds?

Updates going to take some long time because its not easy job for them checking all data and giving updates.

I've never received any emails from GT and I'd be surprised if I were to actually receive an email from them. Given GT is going to have to hand over all of the funds to users, (and be paid for services rendered, some other method) it's probably going to ask the courts for permission to cashout the crypto in a few years time owing to a perceived inability to make contact with various users of the Cryptopia website.

Indymoney

full member

Activity: 896

Merit: 236

Quote from: numanoid on January 20, 2021, 02:28:02 AM

Quote from: aoluain on January 19, 2021, 10:06:29 AM

and I would imagine this is going to be a lengthy process!

I visited the Cryptopia Claims Portal and I see that I should have received an
email invitation to to register, I never got that so I have sent an e-mail
Cryptopia/Grant Thornton, lets see if I get anywhere at this stage.

All user who put their email address on cryptopia should be received an email from them to claim the remaining balance. I also got it, but since idk it's legit or not, and wouldn't risk my KYC only for some bucks of my balance on there

When you receive your this email because I receive one 12/07/2020 after this I never receive any email or any message from them can you give information when last time you have any email from them about this.

numanoid

legendary

Activity: 1890

Merit: 1148

Quote from: aoluain on January 19, 2021, 10:06:29 AM

and I would imagine this is going to be a lengthy process!

I visited the Cryptopia Claims Portal and I see that I should have received an
email invitation to to register, I never got that so I have sent an e-mail
Cryptopia/Grant Thornton, lets see if I get anywhere at this stage.

All user who put their email address on cryptopia should be received an email from them to claim the remaining balance. I also got it, but since idk it's legit or not, and wouldn't risk my KYC only for some bucks of my balance on there

aoluain

legendary

Activity: 2464

Merit: 1387

Quote from: Indymoney on January 19, 2021, 06:05:13 AM

Quote from: aoluain on January 19, 2021, 03:14:39 AM

Quote from: Lafu on December 20, 2020, 10:02:41 PM

Quote from: Fragbait on December 20, 2020, 01:53:57 PM

Is it possible to find out what coins and how much you had there without going through the actual KYC process?

I really can't remember if I had 0 or 10 BTC there and don't want to KYC with the possibility that I actually have 0 balance.

No sorry , there is no other way as going through the whole KYC process to claim any of the Coins that you have got or on your balance.
If you would read the latest updates from the Liquidators you would be know that as they have written it there already a few times .
Without making the KYC and Claim Portal process there is no chance to get anything .

I was thinking the same, I'm pretty sure I didnt have any Bitcoin on the exchange because
im not in the habit of doing that but I am about 80% certain there were some ALT's on
my account though. I think there was ETN Electroneum there. I think I will try the registration
process and see what happens.

I am trying to to do many things as I have some good amount of bitcoin and different altcoins but sadly in my case its taking some long time even I send email to liquiredators but have never any reply about this issue which is I am facing so its really frustrating how they are going to do this all.

and I would imagine this is going to be a lengthy process!

I visited the Cryptopia Claims Portal and I see that I should have received an
email invitation to to register, I never got that so I have sent an e-mail
Cryptopia/Grant Thornton, lets see if I get anywhere at this stage.

Indymoney

full member

Activity: 896

Merit: 236

Quote from: aoluain on January 19, 2021, 03:14:39 AM

Quote from: Lafu on December 20, 2020, 10:02:41 PM

Quote from: Fragbait on December 20, 2020, 01:53:57 PM

Is it possible to find out what coins and how much you had there without going through the actual KYC process?

I really can't remember if I had 0 or 10 BTC there and don't want to KYC with the possibility that I actually have 0 balance.

No sorry , there is no other way as going through the whole KYC process to claim any of the Coins that you have got or on your balance.
If you would read the latest updates from the Liquidators you would be know that as they have written it there already a few times .
Without making the KYC and Claim Portal process there is no chance to get anything .

I was thinking the same, I'm pretty sure I didnt have any Bitcoin on the exchange because
im not in the habit of doing that but I am about 80% certain there were some ALT's on
my account though. I think there was ETN Electroneum there. I think I will try the registration
process and see what happens.

I am trying to to do many things as I have some good amount of bitcoin and different altcoins but sadly in my case its taking some long time even I send email to liquiredators but have never any reply about this issue which is I am facing so its really frustrating how they are going to do this all.

aoluain

legendary

Activity: 2464

Merit: 1387

Quote from: Lafu on December 20, 2020, 10:02:41 PM

Quote from: Fragbait on December 20, 2020, 01:53:57 PM

Is it possible to find out what coins and how much you had there without going through the actual KYC process?

I really can't remember if I had 0 or 10 BTC there and don't want to KYC with the possibility that I actually have 0 balance.

No sorry , there is no other way as going through the whole KYC process to claim any of the Coins that you have got or on your balance.
If you would read the latest updates from the Liquidators you would be know that as they have written it there already a few times .
Without making the KYC and Claim Portal process there is no chance to get anything .

I was thinking the same, I'm pretty sure I didnt have any Bitcoin on the exchange because
im not in the habit of doing that but I am about 80% certain there were some ALT's on
my account though. I think there was ETN Electroneum there. I think I will try the registration
process and see what happens.

Indymoney

full member

Activity: 896

Merit: 236

Quote from: paramind22 on January 17, 2021, 11:24:13 AM

What is the news on the refunds?

Updates going to take some long time because its not easy job for them checking all data and giving updates.

paramind22

hero member

Activity: 2786

Merit: 552

What is the news on the refunds?

TheCryproMaster

full member

Activity: 410

Merit: 106

OK fuck me WTF bitcoin you on steroids!!!

Does GT still hold any bitcoins on behalf of Cryptopia or they sold the lot off to fiat? That would be tragic.

Just thinking of this hack is a fucking tragedy for Cryptopia it could have been as big as Binance and would have been huge for NZ.

Fuck what a waste.

ovcijisir

sr. member

Activity: 1491

Merit: 320

🐪

They could pay GT with unclaimed gas and airdropped tokens, do they don't have to touch users funds:
https://neoscan.io/address/AJzoeKrj7RHMwSrPQDPdv61ciVEYpmhkjk

Also it is interesting that someone sent some funds to that address for Christmas and yesterday. Hmm interesting

HCP

legendary

Activity: 2086

Merit: 4363

Quote from: aesma on December 21, 2020, 06:58:33 PM

so if I could get these 14% back, that would be a nice amount for Christmas. Nobody has any idea ?

About getting your funds back? I can tell you with 100% certainty that you won't be getting anything back this Christmas... There is no way for you to access your coins. GT now control all the keys. You play by their rules or you get nothing. Whether there will actually be anything left to recover after their ridiculous fees is another story. Undecided

Topic: Cryptopia Cryptocurrency Platform Services and Development - page 13. (Read 174115 times)