Cryptopia Cryptocurrency Platform Services and Development - page 12.

TheCryproMaster

full member

Activity: 410

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Quote from: FractalUniverse on February 21, 2021, 07:43:27 AM

liquidator should be held responsible and refund it back. Also NZ government should pay for this. its outrageous. One year of milking investors' funds and this happens again..

Being a NZ tax payer I say this is a fucking retarded idea its not the job of a govn to bail out companies in liquidation.

GT fucked up here, they will be held liable for not securing assets.

FractalUniverse

hero member

Activity: 1034

Merit: 558

liquidator should be held responsible and refund it back. Also NZ government should pay for this. its outrageous. One year of milking investors' funds and this happens again..

Taskford

hero member

Activity: 2520

Merit: 783

Quote from: erikalui on February 21, 2021, 06:34:20 AM

So again they got hacked. They never intended to give the users their money back.

For the current good condition happening in the market for sure the cryptopia management doubt to return back the money of their users since if they really do that they will lose more money since the value of bitcoin and other alts pump up so best for now is not to believe on any of their statement since there's no doubt that they are thinking to flee and will not return any funds here.

erikalui

legendary

Activity: 2632

Merit: 1094

So again they got hacked. They never intended to give the users their money back.

KriptoGuruTR

member

Activity: 564

Merit: 19

Inside job...

freedomno1

legendary

Activity: 1806

Merit: 1090

Learning the troll avoidance button :)

https://www.coindesk.com/cryptopia-exchange-currently-in-liquidation-gets-hacked-again-report

The Cryptopia exchange has reportedly been hacked again, even as it is being liquidated following a previous breach that stole NZ$24 million (US$15.5 million).

According to a Stuff report Thursday, a creditor, U.S. firm Stakenet, has been told that about NZ$62,000 (US$45,000) in the XSN cryptocurrency had been transferred out of its cold wallet on Feb. 1.

Unused since the first Cryptopia hack in January 2019, the wallet is reported to contain crypto assets worth NZ$2.7 million (US$1.97 million) in total.

Liquidator Grant Thornton New Zealand said it hadn't authorized the movement of funds and that it is investigating the incident, according to an email seen by Stuff.
Stakenet had not lost funds in the 2019 hack and had been hoping to eventually receive all its assets back.

“If this unauthorised transaction has happened under Grant Thornton’s watch then they need to explain to the users why they failed to secure ... [the] assets like they were supposed to do and how someone was able to access them,” the company told Stuff.

The news comes soon after Grant Thornton had finally started allowing former users of the exchange to enter claims to retrieve their assets

aoluain

legendary

Activity: 2464

Merit: 1387

Quote from: Porfirii on February 05, 2021, 06:14:31 AM

Quote from: aoluain on February 02, 2021, 05:52:01 PM

all i can do is wait for a response

Quote from: Lafu on February 05, 2021, 02:01:41 AM

Did you get your email or do you not received the claim portal mail ?

I wrote a ticket back in December and received an automatic response saying that they were going to be closed for vacations until the second week of January and that they were overloaded by tickets, so the estimated waiting time would be February.

In my case, I received the answer last week, so don't worry if they are slow in their response, as they will eventually answer your emails.

About the information they ask for, it is quite difficult to remember all the details, but I hope they are flexible and understand that most of us don't keep the track of all these details.

I would say there are quite a number of tickets to go through, patience is the key, what else is there.

They will definitely have to be flexible, who would have kept a daily record of their holdings?

is anyone now keeping more of a record and saving emails for lodgements/withdrawals?
I have started to be more mindful of creating folders for exchange related corresponce in case
this sort of stuff happens again.

sisquo2121

jr. member

Activity: 127

Merit: 5

It doesn't look like we're getting our coins back at all. Even if we pass the verification and kyc they still need to update the wallets code. You cannot withdraw coins from wallets using outdated code. The withdrawals won't go through.

The New Zealand courts are ill equipped to deal with these kind of cases because the judges know next to nothing about how the crypto currency industry works.

They'll allow these Grant Thornton scammers to make the verification and kyc extremely hard. Then they'll allow the Grant Thornton scammers to keep the old wallets code.

The scammers will then claim that the users never withdrew their coins even though they know its impossible to withdraw coins from a wallet using outdated code. They'll then apply to the courts to keep the coins and pocket the money.

fmz89

legendary

Activity: 1764

Merit: 1002

Quote from: Lafu on February 01, 2021, 10:53:20 PM

Just wanted to give an short update on the email things from the Claim Portal !

From the 2.3 Millionen registered Users are around 960.000 Users that have a Balance on there Cryptopia Account.
This means if you havnt a Balance or Coins anymore on Cryptopia at the time the Liqidation started you will not receive or received an Email for the Claim Portal.
Only the Users with Coins and a Balance received the Email for the Claim Portal.

If you know you have a Balance there and havnt got for now the email you have to write to the https://cryptopia.zendesk.com/ Support.

Just wanted to let you know about.

Almost 2 months no response from ticket, and i got claim port which is didnt work fo me
Waiting my etn back i still remember how much my etn in there

Lafu

legendary

Activity: 3178

Merit: 3295

Quote from: Porfirii on February 05, 2021, 06:14:31 AM

About the information they ask for, it is quite difficult to remember all the details, but I hope they are flexible and understand that most of us don't keep the track of all these details.

I know , and yes the its hard to remember but you need at least only 2 things right there to get the registration done .

Quote from: adamvp on February 05, 2021, 06:27:41 AM

How funds recovery process looks now? I heard people who want to make a claim have to face very different problems? What are the chances to recover lost funds?

There is no Information about how the process will looks like or will be going for now.
I guess they still wait that more Users will be getting registered and also maybe that the most of the support tickets are done before they going into the next steps.
For sure the next step will be the KYC , but i really dont know how the recover of funds will be going or done.

adamvp

hero member

Activity: 1246

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How funds recovery process looks now? I heard people who want to make a claim have to face very different problems? What are the chances to recover lost funds?

Porfirii

legendary

Activity: 1932

Merit: 2354

The Alliance Of Bitcointalk Translators - ENG>SPA

Quote from: aoluain on February 02, 2021, 05:52:01 PM

all i can do is wait for a response

Quote from: Lafu on February 05, 2021, 02:01:41 AM

Did you get your email or do you not received the claim portal mail ?

I wrote a ticket back in December and received an automatic response saying that they were going to be closed for vacations until the second week of January and that they were overloaded by tickets, so the estimated waiting time would be February.

In my case, I received the answer last week, so don't worry if they are slow in their response, as they will eventually answer your emails.

About the information they ask for, it is quite difficult to remember all the details, but I hope they are flexible and understand that most of us don't keep the track of all these details.

Lafu

legendary

Activity: 3178

Merit: 3295

Quote from: Timelord2067 on February 02, 2021, 08:12:20 PM

We never thought to write down what our totals were as we went.

Dont worry , i guess nobody has thought or expected that and i also have not done it !
But therefor more questions and it should be possible to get at least the 2 needed right there.
Did you get your email or do you not received the claim portal mail ?

Timelord2067

legendary

Activity: 3696

Merit: 2219

💲🏎️💨🚓

That's the problem most of us faced: We tried to withdraw altcoins only to have them become stuck transactions, or, we were able to sell for major coins only to find those crypto BTC DOGE LTC etc had no funds in the hot wallets that we could draw down from.

We never thought to write down what our totals were as we went.

aoluain

legendary

Activity: 2464

Merit: 1387

Thats something to consider.

I have submitted a ticket to try to verify the ownership of my account.
That was about a week ago.

I'm almost certain there was some balance of some coin on my account.
Around the time of the hacking I was in the process of liquidating Shitcoins
into Bitcoin so I cant remember what was there.

all i can do is wait for a response

Lafu

legendary

Activity: 3178

Merit: 3295

Just wanted to give an short update on the email things from the Claim Portal !

From the 2.3 Millionen registered Users are around 960.000 Users that have a Balance on there Cryptopia Account.
This means if you havnt a Balance or Coins anymore on Cryptopia at the time the Liqidation started you will not receive or received an Email for the Claim Portal.
Only the Users with Coins and a Balance received the Email for the Claim Portal.

If you know you have a Balance there and havnt got for now the email you have to write to the https://cryptopia.zendesk.com/ Support.

Just wanted to let you know about.

Indymoney

full member

Activity: 896

Merit: 236

Quote from: fmz89 on January 28, 2021, 12:22:18 PM

Quote from: aoluain on January 27, 2021, 02:44:09 PM

If you create an account on the Cryptopia.zendesk account you can raise a ticket there.

Quote

If you’re having issues with the registration, please submit a ticket from here: https://cryptopia.zendesk.com/hc/en-us/requests/new - please note you will need to create a Zendesk account to do this, if you have not already.

I can confirm that the liquidators are very responsive and have directed me to the zendesk
account also where I am getting some help with verifing ownership of my Cryptopia account.

me had been 1,5 months ticket submited still not response by them lol

Its not easy task because too many members just because of this I am feeling its going to take very long time for any response from them for next update about accounts.

fmz89

legendary

Activity: 1764

Merit: 1002

Quote from: aoluain on January 27, 2021, 02:44:09 PM

If you create an account on the Cryptopia.zendesk account you can raise a ticket there.

Quote

If you’re having issues with the registration, please submit a ticket from here: https://cryptopia.zendesk.com/hc/en-us/requests/new - please note you will need to create a Zendesk account to do this, if you have not already.

I can confirm that the liquidators are very responsive and have directed me to the zendesk
account also where I am getting some help with verifing ownership of my Cryptopia account.

me had been 1,5 months ticket submited still not response by them lol

aoluain

legendary

Activity: 2464

Merit: 1387

If you create an account on the Cryptopia.zendesk account you can raise a ticket there.

Quote

If you’re having issues with the registration, please submit a ticket from here: https://cryptopia.zendesk.com/hc/en-us/requests/new - please note you will need to create a Zendesk account to do this, if you have not already.

I can confirm that the liquidators are very responsive and have directed me to the zendesk
account also where I am getting some help with verifing ownership of my Cryptopia account.

Lafu

legendary

Activity: 3178

Merit: 3295

Quote from: Timelord2067 on January 20, 2021, 06:49:13 AM

I've never received any emails from GT and I'd be surprised if I were to actually receive an email from them.

Quote from: Indymoney on January 20, 2021, 04:27:39 AM

When you receive your this email because I receive one 12/07/2020 after this I never receive any email or any message from them can you give information when last time you have any email from them about this.

You dont get an email from the Liquidators directly.
If you havnt got the Claim Portal email thats coming or was coming from the email adress [email protected] to your Cryptopia registered email Account .
Look at the Spam foulder if you received it there mine was in there also and i got it .

If you not received any email for the Claim Portal you have to write here https://cryptopia.zendesk.com/

Dont login there with your old Cryptopia loggin details , you have to create an Account there :

Quote

New to Cryptopia Limited (In Liquidation)? Sign up

Source : https://cryptopia.zendesk.com/hc/en-us/restricted?return_to=https%3A%2F%2Fcryptopia.zendesk.com%2Fhc%2Fen-us

If you created an account there then its possible that you can wwrite to the support tell them your issue and that you dont have got the email for the Claim Portal.

Every registered Cryptopia User will get an unique email speacialy for his Account with a link in the email thats only belongs for this User and Account.

Topic: Cryptopia Cryptocurrency Platform Services and Development - page 12. (Read 173926 times)