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Topic: Cryptopia Cryptocurrency Platform Services and Development - page 182. (Read 173834 times)

member
Activity: 280
Merit: 13
ZCL and ETH updates, 20th February

 ZCL Withdrawals & Coin Fork

We are aware of the continuing concerns of our users regarding ZCL withdrawal delays and the upcoming airdrop.
We would like to reassure our users that we are processing ZCL withdrawals as the highest priority. We are in the process of dusting the wallet in an effort to speed up the withdrawal process.
If withdrawals are not processing correctly within 24 hours of the airdrop, we will credit any accounts holding ZCL at the time of the snapshot with the appropriate amount of BTCP within a reasonable timeframe, assuming all external events go as planned. Please note, users holding BTC will NOT be included in this airdrop as BTC has not been affected by these issues. We currently have no plans to create trade pairs for BTCP on our exchange, however, if we do credit BTCP then holders will be able to be withdraw their coins to an external address.


ETH Deposits

Last week there was a temporary technical issue with our ETH deposit tracker. This caused a small number of deposits to show incorrect values. Because of this we put ETH into maintenance over the weekend while this was resolved. We can confirm that all problematic ETH deposits have now been corrected and all balances will show correctly.



https://www.cryptopia.co.nz/News

Don't care for your excuses. Give me back my money.  

Cryptopia is a scam exchange. You owe me my money.  Period.  I don't care what technical issues you are having.  You are a thief and a scammer.  Give me my money.
legendary
Activity: 3136
Merit: 3213
ZCL and ETH updates, 20th February

 ZCL Withdrawals & Coin Fork

We are aware of the continuing concerns of our users regarding ZCL withdrawal delays and the upcoming airdrop.
We would like to reassure our users that we are processing ZCL withdrawals as the highest priority. We are in the process of dusting the wallet in an effort to speed up the withdrawal process.
If withdrawals are not processing correctly within 24 hours of the airdrop, we will credit any accounts holding ZCL at the time of the snapshot with the appropriate amount of BTCP within a reasonable timeframe, assuming all external events go as planned. Please note, users holding BTC will NOT be included in this airdrop as BTC has not been affected by these issues. We currently have no plans to create trade pairs for BTCP on our exchange, however, if we do credit BTCP then holders will be able to be withdraw their coins to an external address.


ETH Deposits

Last week there was a temporary technical issue with our ETH deposit tracker. This caused a small number of deposits to show incorrect values. Because of this we put ETH into maintenance over the weekend while this was resolved. We can confirm that all problematic ETH deposits have now been corrected and all balances will show correctly.



https://www.cryptopia.co.nz/News
member
Activity: 280
Merit: 13
Withdraw # 2950676   coin:  AU   Processing   since 2/02/2018 11:21:00 AM
Awaiting support admin reply since then. Withdraws and deposits should come first in support reaction.
what happened to you cryptopya? it was a wonderful exchange!
please stop accept new customers and respect your existing customers

Awaiting support admin reply since then. @Lafu can you help?

People have been waiting weeks if not months for a support ticket.  You are not going to get support from cryptopia.
newbie
Activity: 35
Merit: 0
has anyone received a reply from support? the report i submitted has been a month and counting  Sad
sr. member
Activity: 896
Merit: 272
Undeadbitcoiner Will not DIE until 1BTC=50K
Despite what can we read from previous posts, i must say i just made a BTC withdraw request and transaction went thru in a less than 5-10 mins. I already have it another account. But still been waiting form my second withdraw request to be processed, but that is for another coin.
Good luck to you, I am waiting from
Quote
Processing   VXXXXXXXXXXXXXXXXXXXXXXXXXL           11/02/2018 1:05:00 PM
That's fucking hell of this exchange, I am never touching this again. I will better pay extra on TOP Rated exchange but will never be back here, Fuckers holding my 1.15 Worth of Bitcoin for more than 9 days.
newbie
Activity: 5
Merit: 0
What about IncaKoin (NKA) issue when depositing to Cryptopia? I deposited NKA coins a month ago, but still can't see any funds there.
Neither I can get any reply from the support.
member
Activity: 280
Merit: 13
processing for 15 days.  No support no coins.  The worst exchange on the internet.

They don't have my coins I bought is what I'm thinking.  Put it on processing until they can actually accumulate enough coins to pay for my withdraw or not.  I bought 1000 innova coins on the 5th.

Price has plummeted since cryptopia holding my coins hostage.  Lost .3 bitcoins.  That's more than $3000 I lost because Cryptopia's incompetence to run an exchange.
legendary
Activity: 1848
Merit: 1001
30+ hrs processing, completed 6 minutes after btx weekly drop.

real smooth
sr. member
Activity: 779
Merit: 255
Despite what can we read from previous posts, i must say i just made a BTC withdraw request and transaction went thru in a less than 5-10 mins. I already have it another account. But still been waiting form my second withdraw request to be processed, but that is for another coin.


thats good news! congrats for the btc withdrawal.

hope mine goes through too. i'm waiting for my golems to be released.
sr. member
Activity: 771
Merit: 283
8 days now and withdrawl still on processing. Missed a couple aidrops because of this. Totaly SCAM this exchange.
legendary
Activity: 1315
Merit: 1002
Despite what can we read from previous posts, i must say i just made a BTC withdraw request and transaction went thru in a less than 5-10 mins. I already have it another account. But still been waiting form my second withdraw request to be processed, but that is for another coin.
sr. member
Activity: 779
Merit: 255
trading pace is not as it used to be.... awfully slower now.

@lafu, cryptopia has to address concerns and other issues faster to gain confidence back to your exchange....
member
Activity: 280
Merit: 13
For all who ask about ETH !

Investigating deposit issues



You are not investigating anything.  Where's my coins you thief?

Give me back my $6000
sr. member
Activity: 1554
Merit: 297
I have been waiting to receive my BSD for one day, the withdrawal continues to be pending. (withdrawal number 3195066)
legendary
Activity: 1106
Merit: 1014
For all who ask about ETH !

Investigating deposit issues
That's about as useless a reply as it gets. We know you're "investigating issues", just like you're doing it with a few other wallets as well, it's been saying so on the balances page for a while and we're all literate here. The question is when are you going to finish? ETA? When is the ETH wallet expected to get online and the market to open? When are you planning to enable BWK wallet? When are you planning to enable XVG wallet?
legendary
Activity: 3136
Merit: 3213
For all who ask about ETH !

Investigating deposit issues

full member
Activity: 386
Merit: 101
Withdraw # 2950676   coin:  AU   Processing   since 2/02/2018 11:21:00 AM
Awaiting support admin reply since then. Withdraws and deposits should come first in support reaction.
what happened to you cryptopya? it was a wonderful exchange!
please stop accept new customers and respect your existing customers

Awaiting support admin reply since then. @Lafu can you help?
newbie
Activity: 104
Merit: 0
Deposit & Withdrawal Updates 16th February

We are aware of issues with long processing times on deposits and withdrawals. This doesn't affect withdrawals of ETH, ETN, BTC, LTC or DOGE.



But they paused ETH market and close ETH withdraw. What they means under "doesn't affect"

looks like they prepared for SCAM and taking all out money

member
Activity: 280
Merit: 13
Deposit & Withdrawal Updates 16th February

We are aware of issues with long processing times on deposits and withdrawals. This doesn't affect withdrawals of ETH, ETN, BTC, LTC or DOGE.

We apologise for these and have been working hard on a resolution.

As of early next week we expect deposit times to be back within normal ranges, while withdrawals may take longer to restore to normal operation.

In the interim, please be aware that processing times on deposits or withdrawals may exceed 30 hours, although in most cases are likely to be less than this. Please don't submit support tickets relating to processing delays as we are unable to expedite these manually - our focus is on quickly resolving the issue for everyone.

Thank you for your continued support and understanding

The Cryptopia Team.


Ok, i am fine with that, but consider giving us back some compensation for opportunistic loss we have been taking it while you are having difficulties. Every company, every serious company, that really takes cares for their customer, would consider that as an option to keep them at their side.
Nice suggestion. The least they could do is to make 0% trading fees for a month. I would prefer some free airdropped coins to my Cryptopia account to cover my loss because of waiting, they could pay this from trading fees, but this is unlikely.

Cryptopia, if you're reading this, please check my withdrawal 3145205

Wait months like everyone else dude.  Angry
full member
Activity: 1302
Merit: 129
Vaccinized.. immunity level is full.
Deposit & Withdrawal Updates 16th February

We are aware of issues with long processing times on deposits and withdrawals. This doesn't affect withdrawals of ETH, ETN, BTC, LTC or DOGE.

We apologise for these and have been working hard on a resolution.

As of early next week we expect deposit times to be back within normal ranges, while withdrawals may take longer to restore to normal operation.

In the interim, please be aware that processing times on deposits or withdrawals may exceed 30 hours, although in most cases are likely to be less than this. Please don't submit support tickets relating to processing delays as we are unable to expedite these manually - our focus is on quickly resolving the issue for everyone.

Thank you for your continued support and understanding

The Cryptopia Team.


Ok, i am fine with that, but consider giving us back some compensation for opportunistic loss we have been taking it while you are having difficulties. Every company, every serious company, that really takes cares for their customer, would consider that as an option to keep them at their side.
Nice suggestion. The least they could do is to make 0% trading fees for a month. I would prefer some free airdropped coins to my Cryptopia account to cover my loss because of waiting, they could pay this from trading fees, but this is unlikely.

Cryptopia, if you're reading this, please check my withdrawal 3145205
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