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Topic: Cryptopia Cryptocurrency Platform Services and Development - page 202. (Read 173037 times)

hero member
Activity: 784
Merit: 506
Does anyone know what's up with the charts being messed up now on Firefox?  They used to work normally some weeks ago and now my mouse makes the crosshair jump around all over the place.  It works normally on Chrome, just Firefox has that weird issue.  Not a big deal, but kind of annoying.
sr. member
Activity: 544
Merit: 250
Evil Pool
Cryptopia charges 0.008 BCH as a withdrawal fee only to send transaction with 0.00000230 BCH fee. This says a lot about exchange.

Maybe they do to avoid a lot of smaller transactions that would inevitably choke the network and nobody likes a choked network like the one we experience when btc take a lot for a confirmation.

By the way I just noticed that they went back to the 0.001 BTC withdraw fee after being at 0.002 BTC for some time, that is defintely a good news.

Thats pretty naive, they do it to earn money. To stop micro withdrawals you just have to raise mininum withdrawal amount.

Transaction cost of 17 USD is good news for sure.

I'd love to see the txid of where Cryptopia charges 0.008 BCH as a withdrawal fee only to send transaction with 0.00000230 BCH fee.
I've had a look at my txs and the fee paid is nothing like that.


Here you go https://blockchair.com/bitcoin-cash/transaction/e053d09bee13a5ef30d44e0270191f167a2277e4132c1e73894901ea4224c1cb
legendary
Activity: 1274
Merit: 1924
฿ear ride on the rainbow slide
12 days, no monero, no ticket answers...

Did you use a payment ID ? The wallet states : Make sure you use your PaymentId when depositing or your deposit will be lost.
legendary
Activity: 1274
Merit: 1924
฿ear ride on the rainbow slide

This is not relevant for withdrawals from exchanges. Poloniex has 10 times lower BTC withdrawal fee (0.0001 BTC) and nothing ever gets stuck. You can send multiple coins to multiple addresses with just one transaction, and that's what exchanges usually do. Here's a Polo's address, you can see how their transactions look like:
https://blockchain.info/address/17A16QmavnUfCW11DAApiJxp7ARnxN5pGX

When multiple users pay 0.0001 BTC each, the total tx fee is more than enough to get the tx through fast. Nothing prevents Cryptopia from doing the same thing, they are smaller than Polo, but could still easily do 0.0002-0.0003 fee if they wanted to.

That may well be something that they should investigate. Currently their system does one transaction per withdrawal.
It would require a full rewrite of their withdraw engine, needs enough consistent withdraw volume to be able to pool them without causing delays, and various other things. Not a small job.
newbie
Activity: 10
Merit: 0
12 days, no monero, no ticket answers...
jr. member
Activity: 238
Merit: 1
How long the verification take? No one from support here?

It's unlikely you will get any support messages from Cryptopia here, or from any other exchange support on Bitcointalk. Your best option it to open a support ticket at Cryptopia, and probably best to do when logged in rather than from this form https://www.cryptopia.co.nz/Support
They also have there own forum: https://www.cryptopia.co.nz/Forum
legendary
Activity: 1106
Merit: 1014
If you set your fee too low when depositing bitcoin to your wallet it could be that your transaction will be delayed or stuck.

If the tx fee is too low it will either:

1) Take a long time for your deposit to be confirmed.

OR

2) Be returned to your wallet after 72 hours (in some rare cases after 2 weeks)

Bitcoin fee estimator  https://estimatefee.com/

Bitcoin fee prediction https://bitcoinfees.earn.com/

Bitcoin transactions are too expensive. I tend to use DOGE for transfers now.
This is not relevant for withdrawals from exchanges. Poloniex has 10 times lower BTC withdrawal fee (0.0001 BTC) and nothing ever gets stuck. You can send multiple coins to multiple addresses with just one transaction, and that's what exchanges usually do. Here's a Polo's address, you can see how their transactions look like:
https://blockchain.info/address/17A16QmavnUfCW11DAApiJxp7ARnxN5pGX

When multiple users pay 0.0001 BTC each, the total tx fee is more than enough to get the tx through fast. Nothing prevents Cryptopia from doing the same thing, they are smaller than Polo, but could still easily do 0.0002-0.0003 fee if they wanted to.
legendary
Activity: 1274
Merit: 1924
฿ear ride on the rainbow slide

Why does Cryptopia not put account holders who can't get into their accounts at the top of the fix list. One thing is apparent for sure, Cryptopia has no sympathy for it's customers losing money. You guys pop off with "be patient".... that's a ridiculous request to make to a customer that has entrusted you with their monetary assets that they have no access to whatsoever. And all the while these assets values are in fluid motion. Crazy. Just crazy.

Took me three week to get back into my Novaexchange account after my phone broke with the 2FA app on it.

I'm glad that they made sure that it was me before giving access to my account. Someone could have hijacked my email account and pretended to be me.
My  sccount didn't have much in it - put that is not the point.
legendary
Activity: 1274
Merit: 1924
฿ear ride on the rainbow slide
Cryptopia charges 0.008 BCH as a withdrawal fee only to send transaction with 0.00000230 BCH fee. This says a lot about exchange.

Maybe they do to avoid a lot of smaller transactions that would inevitably choke the network and nobody likes a choked network like the one we experience when btc take a lot for a confirmation.

By the way I just noticed that they went back to the 0.001 BTC withdraw fee after being at 0.002 BTC for some time, that is defintely a good news.

Thats pretty naive, they do it to earn money. To stop micro withdrawals you just have to raise mininum withdrawal amount.

Transaction cost of 17 USD is good news for sure.

I'd love to see the txid of where Cryptopia charges 0.008 BCH as a withdrawal fee only to send transaction with 0.00000230 BCH fee.
I've had a look at my txs and the fee paid is nothing like that.

If you set your fee too low when depositing bitcoin to your wallet it could be that your transaction will be delayed or stuck.

If the tx fee is too low it will either:

1) Take a long time for your deposit to be confirmed.

OR

2) Be returned to your wallet after 72 hours (in some rare cases after 2 weeks)

Bitcoin fee estimator  https://estimatefee.com/

Bitcoin fee prediction https://bitcoinfees.earn.com/

Bitcoin transactions are too expensive. I tend to use DOGE for transfers now.

sr. member
Activity: 544
Merit: 250
Evil Pool
Cryptopia charges 0.008 BCH as a withdrawal fee only to send transaction with 0.00000230 BCH fee. This says a lot about exchange.

Maybe they do to avoid a lot of smaller transactions that would inevitably choke the network and nobody likes a choked network like the one we experience when btc take a lot for a confirmation.

By the way I just noticed that they went back to the 0.001 BTC withdraw fee after being at 0.002 BTC for some time, that is defintely a good news.

Thats pretty naive, they do it to earn money. To stop micro withdrawals you just have to raise mininum withdrawal amount.

Transaction cost of 17 USD is good news for sure.
hero member
Activity: 938
Merit: 517
How long the verification take? No one from support here?
sr. member
Activity: 839
Merit: 267
Chad Hodler since 2013
Cryptopia charges 0.008 BCH as a withdrawal fee only to send transaction with 0.00000230 BCH fee. This says a lot about exchange.

Maybe they do to avoid a lot of smaller transactions that would inevitably choke the network and nobody likes a choked network like the one we experience when btc take a lot for a confirmation.

By the way I just noticed that they went back to the 0.001 BTC withdraw fee after being at 0.002 BTC for some time, that is defintely a good news.
legendary
Activity: 1274
Merit: 1924
฿ear ride on the rainbow slide
Cryptopia has $60,000,000 million daily volume. That is a tremendous growth. Imagine the potential of smaller exchanges that carry user/token incentives (like COSS.IO).

Cryptopia has a user referral incentive sceme. There are lots of little exchanges that have potential especially for the small new coins. The Coss.io fee listing fee seems a bit steep. Since their size is about that of Tradesatoshi.com and their listing fee is a fraction of that and coins can get voted on there.
sr. member
Activity: 1960
Merit: 350
Question for Cryptopia team.
As I'm doing online marketing and help some ICOs, there might be need for coin listing.
I already suggest Cryptopia in many conversations.
But in general if some project will buy listing in Cryptopia using my recommendation, will I get some bonus for this?
If yes, in which way it could be done?
I just need to use my affiliate link as I use (i.e. as I use on my site http://flodner.com/ banner on the right side) or they need to say something like "We were recommended by Flodner"?
It would be good to do both - help Cryptopia to get more tokens/crypto and earn some crypto myself)
sr. member
Activity: 544
Merit: 250
Evil Pool
Cryptopia charges 0.008 BCH as a withdrawal fee only to send transaction with 0.00000230 BCH fee. This says a lot about exchange.
legendary
Activity: 3108
Merit: 1531
yes
Cryptopia has $60,000,000 million daily volume. That is a tremendous growth. Imagine the potential of smaller exchanges that carry user/token incentives (like COSS.IO).
legendary
Activity: 1274
Merit: 1924
฿ear ride on the rainbow slide
How long Cryptopia needs to activite verification 2 ? I send all pictures to them.

Their staff has been under lot of pressure due to exceptional growth with a lot of new users that have no idea about Crypto. It depends on whether they have all the information required to verify. Allow a week.

They admit themselves that their current staffing levels are under strain and support times less than ideal and they apologize for that.



Since this statement they have had another explosion of growth.
hero member
Activity: 938
Merit: 517
How long Cryptopia needs to activite verification 2 ? I send all pictures to them.
jr. member
Activity: 238
Merit: 1
Cryptopia are closing subsatoshi market (no BTC trading) for Royalties (XYR) but the LTC and DOGE markets remain open for XRP, but I can't get the LTC or Doge "Buy Orders" to show up, it's stuck on "loading" Sell Orders are OK and other coins work OK, so is it Cryptopia at fault or something up with my PC setup ?


I have the same problem and to fix it I clear my cache history (settings browser data). Works every time.

Thanks for the tip, unfortunately it did not work for me but what did work was to select the LTC or Dodge market first then select XRY and this worked, what I was doing before (wrong) was to select the BTC market for XYR then select the LTC market.
legendary
Activity: 1274
Merit: 1924
฿ear ride on the rainbow slide
You are a piece of shit. You are holding coins, losing deposits, fucking up wallets, of coins that do not belong to you. You are an arrogant little slimy twat. You don't answer support tickets that have been delayed for weeks on end, yet you have time to be on here mouthing off. Fuck off crook.

This is exactly the type of abuse that their support staff has had to endure. We are not even staff there. Lafu cannot answer or have access to support tickets he is only an unpaid volunteer Chat Moderator like myself. We are passionate about Crypto so we dedicate some of our free time to help new users navigate the site and solve minor issues.

Rather than criticizing us you could use your expert knowledge to help new users in a similar way.

A lot of the coins that are lost are because inexperienced users are sending BTC to BCH addresses. ETC to ETH etc. They are sending ETH contracts while the wallet clearly states that it doesn't support contracts. They are failing to use reference ids for coins that require them. It all takes a lot of staff time to solve these user errors. Not any support staff can do that - a lot of it requires specialized knowledge.

A lot of exchanges won't even retrieve coins in such circumstances. Cryptopia does - but have a backlog. Even your favourite exchange Bittrex specifically states that cross chain recoveries is done in their own undetermined timeframe and carries a..wait for it.. 0.1BTC fee !

Developers are failing to notify the exchange of mandatory updates until after the event and wallet are unable to cope with the amount of transactions that they have to process. (Wallets designed and provided by the coin developers)  This causes unexpected down times



At least you are consistent in hating exchanges.
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