Cryptopia Cryptocurrency Platform Services and Development - page 227.

MySeriousFaceIsOn

newbie

Activity: 57

Merit: 0

Quote from: GymForVitalik on August 16, 2017, 07:45:58 AM

Hi how long does it usually take for you to verify Level2?

I'd say that 12 hours would be the upper limit. If you go back to https://www.cryptopia.co.nz/UserVerification - if the form is blank, then it's been rejected and the email telling you why will be in your junk folder. If the info is still there and it says pending, then someone will get to it shortly.

Please, also, as a personal favour to me, make sure you have 2FA enabled.

spinachfork

newbie

Activity: 8

Merit: 0

man i am following this ex more and more its quite cool

GymForVitalik

full member

Activity: 140

Merit: 100

Hi how long does it usually take for you to verify Level2?

progmax

full member

Activity: 174

Merit: 100

Quote from: Lafu on August 15, 2017, 02:16:35 PM

Quote from: progmax on August 15, 2017, 03:47:13 AM

Still no one responds to messages sent through the feedback form.
http://Https://www.cryptopia.co.nz/Support

Are there representatives of the exchange?

You get an reply asap you are not the only user with a support Ticket because we have now near 200 k Users you get an answer asap !

Regards Lafu

Well, I waiting for more than 1 month....

MySeriousFaceIsOn

newbie

Activity: 57

Merit: 0

Quote from: progmax on August 15, 2017, 03:47:13 AM

Still no one responds to messages sent through the feedback form.
http://Https://www.cryptopia.co.nz/Support
Are there representatives of the exchange?

you're clearly having issues with our sit not letting you post form responses if you can't log in or log support tickets, just email [email protected]

Lafu

legendary

Activity: 2940

Merit: 3030

Quote from: progmax on August 15, 2017, 03:47:13 AM

Still no one responds to messages sent through the feedback form.
http://Https://www.cryptopia.co.nz/Support

Are there representatives of the exchange?

You get an reply asap you are not the only user with a support Ticket because we have now near 200 k Users you get an answer asap !

Regards Lafu

progmax

full member

Activity: 174

Merit: 100

Still no one responds to messages sent through the feedback form.
http://Https://www.cryptopia.co.nz/Support

Are there representatives of the exchange?

Lafu

legendary

Activity: 2940

Merit: 3030

Quote from: MySeriousFaceIsOn on August 14, 2017, 06:47:47 PM

3 days Lafu? Maybe if it includes a weekend and we get absolutely swamped.

@progmax PM me your problem, your username and your email and I'll get someone from support to contact you. You not being able to log in is what, a 2FA thing, or a you can't make the website work thing?

yeah i forgot that lol Tongue

MySeriousFaceIsOn

newbie

Activity: 57

Merit: 0

3 days Lafu? Maybe if it includes a weekend and we get absolutely swamped.

@progmax PM me your problem, your username and your email and I'll get someone from support to contact you. You not being able to log in is what, a 2FA thing, or a you can't make the website work thing?

Lafu

legendary

Activity: 2940

Merit: 3030

Quote from: btclife01 on August 14, 2017, 01:30:43 PM

on Cryptopia,

What is the average response time of support messages?

How long does the account verification take?

Heya it depends on how much work they have but normaly 3 days if all fine !

Regards Lafu

btclife01

sr. member

Activity: 308

Merit: 253

on Cryptopia,

What is the average response time of support messages?

How long does the account verification take?

wtman

legendary

Activity: 1030

Merit: 1000

Wow BNB (binance house coin) is doing so well, now going for $145 million marketcap with $64 million volume. That's amazing.

Binance came out of nowhere though, just one month old exchange wow Shocked

Can cryptopia users look forward to similar euphoria with the house coin Dot anytime soon too?

MySeriousFaceIsOn

newbie

Activity: 57

Merit: 0

Quote from: Marbella_Broker on August 12, 2017, 06:21:53 AM

Cryptopia is very good for alts coins.
But it lags constantly, the chat is near imposible to load without the browser hanging for a short while.
Any tips as to how to get Cryptopia to work flawlessly?
Cheers

Cryptopia is a Microsoft partner so our site will work well with Edge and IE 11; that being said, I think Chrome renders the site faster if network isn't a problem, and either way you wanna be using Windows 10. If you're using something made by Apple, or a device running Android, or are having issues due to either bandwidth or latency to the USA, then your best bet is to wait a few weeks until a few projects we have going on here are done.

tema

hero member

Activity: 715

Merit: 500

https://blog.coinigy.com/2017/08/cryptopia-fully-integrated-into-the-coinigy-platform/

Marbella_Broker

full member

Activity: 202

Merit: 101

Find out who you are and do it on purpose

Cryptopia is very good for alts coins.

But it lags constantly, the chat is near imposible to load without the browser hanging for a short while.

Any tips as to how to get Cryptopia to work flawlessly?

Cheers

progmax

full member

Activity: 174

Merit: 100

Quote from: MySeriousFaceIsOn on August 09, 2017, 07:25:29 PM

I'm happy that you've got 2FA working, but the lock my account button does exactly that - we try not to use additional confirmation boxes wherever possible. You can either log a support ticket to get your account unlocked, or wait out the 24 hours until it auto-unlocks.

@progmax - if you use the same username on Cryptopia as you do here, we haven't had a support ticket from you in a couple of months...?

The problem is that I can not log into my account.
I am writing through the form https://www.cryptopia.co.nz/Support, but no one is responding. This lasts for the second month.

ChuckyFucky

newbie

Activity: 13

Merit: 0

Hey all. I have been completely unable to access the site for about a month now. Im not sure what the issue is. But it always timesout. I dont how to get this issue solved since i do have a few coins on cryptopia. Could anyone help me out with this? I can see the content using a proxy (One of those free ones from websites) but unable to access.

Please do help.

-Cheers

MySeriousFaceIsOn

newbie

Activity: 57

Merit: 0

I'm happy that you've got 2FA working, but the lock my account button does exactly that - we try not to use additional confirmation boxes wherever possible. You can either log a support ticket to get your account unlocked, or wait out the 24 hours until it auto-unlocks.

@progmax - if you use the same username on Cryptopia as you do here, we haven't had a support ticket from you in a couple of months...?

progmax

full member

Activity: 174

Merit: 100

Good afternoon!
I've been sending messages to the support team for a whole month already. You do not get any answers. What's the matter?

MySeriousFaceIsOn

newbie

Activity: 57

Merit: 0

Quote from: g1itch on August 04, 2017, 08:38:49 AM

What's going on with coin icons?

It's a caching thing after a coin gets added, ctrl+f5 should get rid of it after a few minutes. It's one of those things where we know what causes it and how to stop it from happening, but because it's cosmetic, fixing it isn't very high up the todo list at the moment.

@wtman - i can't say much more without getting myself in hot water, but you'll get to know how it works in a relatively near future.

Topic: Cryptopia Cryptocurrency Platform Services and Development - page 227. (Read 172900 times)