I had problems with the mail for one week. Now I can enter my mailbox, but I can not access my account Cryptopia. Today I sent a request to the support team. Waiting for an answer.
This thread is official or not?
Topic: Cryptopia Cryptocurrency Platform Services and Development - page 226. (Read 173834 times)
Unable to login using google 2FA
I have emailed via support / tweet you yesterday that whenever I am using google 2FA to login it shows invalid code .I have done it in past all was ok , nothing has been changed ,my phone , laptop etc . time sync is absolutely fine .I can login to other exchanges using the same phone 2fa .
I am very worried because I have couple of opened positions and I cant access the account .
waiting more than 48 hours now Please reply ASAP .
Thanks
I have emailed via support / tweet you yesterday that whenever I am using google 2FA to login it shows invalid code .I have done it in past all was ok , nothing has been changed ,my phone , laptop etc . time sync is absolutely fine .I can login to other exchanges using the same phone 2fa .
I am very worried because I have couple of opened positions and I cant access the account .
waiting more than 48 hours now Please reply ASAP .
Thanks
Site is under maintenance now.
"Cryptopia is currently in scheduled maintenance mode
Estimated downtime 15 minutes
We apologize for any inconvenience this may cause"
Edit1:
"Estimated downtime 45 minutes
We apologize for any inconvenience this may cause"
Edit2:
Online now!
"Cryptopia is currently in scheduled maintenance mode
Estimated downtime 15 minutes
We apologize for any inconvenience this may cause"
Edit1:
"Estimated downtime 45 minutes
We apologize for any inconvenience this may cause"
Edit2:
Online now!
Support of crytopia say me, they don't have account with my email and close ticket.
I lost ~300$.
This is realy scam.
I have log data of my balances from api.
I lost ~300$.
This is realy scam.
I have log data of my balances from api.
Do you have any evidence of this? For any accusations, we need proof, which is the only way to denounce them. If not, you are a slanderer.
Support of crytopia say me, they don't have account with my email and close ticket.
I lost ~300$.
This is realy scam.
I have log data of my balances from api.
I lost ~300$.
This is realy scam.
I have log data of my balances from api.
Do you have any evidence of this? For any accusations, we need proof, which is the only way to denounce them. If not, you are a slanderer.
Support of crytopia say me, they don't have account with my email and close ticket.
I lost ~300$.
This is realy scam.
I have log data of my balances from api.
I lost ~300$.
This is realy scam.
I have log data of my balances from api.
Hello, I am user of Cryptopia, and using Crptopia about 5 months or more.I have a request to you. I need mobile version of cryptopia.I cant feel comfortable trade cryptopia with my mobile device.will you create a mobile version for us? Hope you would take care about my speech.Thank you.
Use api. May be you need use adnroid and qpython.(example)
My problem was not solved. The account is still blocked and I do not have access to my money.
Use api ?? don't understand what you said.will you clear it to me? actually, Now I am a android user.For smooth browsing I am using Google Chrome and UC browser,but no one browser is not suitable for trading on cryptopia!! I am a regular user of Cryotopia,Hope Cryptopia will consider my request.
I register new account and submit ticket #31871
Cryptopia is very good for alts coins.
Hello, I am user of Cryptopia, and using Crptopia about 5 months or more.I have a request to you. I need mobile version of cryptopia.I cant feel comfortable trade cryptopia with my mobile device.will you create a mobile version for us? Hope you would take care about my speech.Thank you.
Use api. May be you need use adnroid and qpython.(example)
My problem was not solved. The account is still blocked and I do not have access to my money.
That guy didn't PM me. All of our support tickets get a response within about 6-12 hours (from a human being), if you've been waiting more than a day or two - there is a decent chance you emailed the wrong email, or didn't click submit on the support form.
I'm glad I read/hear this. Tickets opened in (any other)exchange sites are not answered much these days!
I am waiting about 4 days!
My last withdrawal request was tonight and suprise it is Processing like other request!
So I have 2 "Processing" withdrawal request! When will I get my Coins?
I am afraid of making any withdrawal! And I am loosing money!!
What is going on with Cryptopia?!
Ticket #30553
Ticket #31651
Finally, I have get all my withdrawals Today.
Thanks to The Team!
Hello, I am user of Cryptopia, and using Crptopia about 5 months or more.I have a request to you. I need mobile version of cryptopia.I cant feel comfortable trade cryptopia with my mobile device.will you create a mobile version for us? Hope you would take care about my speech.Thank you.
similar problem here. I've received an email warning of a failed logon from this IP 87.247.79.147
I blocked my account right away and I am now waiting for a response from support.
Where the hell do they receive the accounts!?!
I blocked my account right away and I am now waiting for a response from support.
Where the hell do they receive the accounts!?!
That guy didn't PM me. All of our support tickets get a response within about 6-12 hours (from a human being), if you've been waiting more than a day or two - there is a decent chance you emailed the wrong email, or didn't click submit on the support form.
I'm glad I read/hear this. Tickets opened in (any other)exchange sites are not answered much these days!
I am waiting about 4 days!
My last withdrawal request was tonight and suprise it is Processing like other request!
So I have 2 "Processing" withdrawal request! When will I get my Coins?
I am afraid of making any withdrawal! And I am loosing money!!
What is going on with Cryptopia?!
Ticket #30553
Ticket #31651
On what basis have blocked my account? I developed more than a month the program for exchange of altcoins through your api. I have spent many forces and time for development, and you have blocked my account and have even not told me the reason. Api doesn't work too. Please explain me the reason of blocking of my account and my money.
Support dont talk with me more than week!!!
Support dont talk with me more than week!!!
I have always liked cryptopia, but usually when reading stuff like this you know it's going downhill.
Let's hope this won't be a regular occurrence.
Could also be growing pains. With BTC value skyrocketing there's been a lot of renewed interest in alts, so they're probably dealing with a bunch of new customers. I do agree that customer support is pretty important.
They had problem ( servers, attack, whatever ... ) but the worst thing is that they dont replay to ours email or PM - they ignore us it means that they had big problem!
Today I got email from Cryptopia and my account is UNLOCKED and all coins are there
Thanks.
...
PM me your support ticket # and/or Cryptopia username and I'll look into it.
PM me your support ticket # and/or Cryptopia username and I'll look into it.
I have made a withdrawal request(ETH) on 02/09/2017 4:15:00 AM. But it is "Processing" about 30 hours and still haven't complete!
Ticket id#30553.
Edit: My problem is still continue, after 2 days (54 hours). It is still "Processing"!
Edit: 2 days and 16 hours and still "Processing".
Today, They have replied my Ticket id#30553
"Hi,
Have have passed this to the Admin team to get processed for you,
regards
Cryptopia Support"
I hope I can get my ETH ASAP.
They had problem ( servers, attack, whatever ... ) but the worst thing is that they dont replay to ours email or PM - they ignore us it means that they had big problem!
Today I got email from Cryptopia and my account is UNLOCKED and all coins are there
Thanks. 
I have never used Cryptopia but i always hear people talk about and that is definitely something that makes me wanna try using it
They had problem ( servers, attack, whatever ... ) but the worst thing is that they dont replay to ours email or PM - they ignore us it means that they had big problem!
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