Sorry, last week was incredibly busy for us so I didn't have any time to check this thread (we are around, but if you want support, talking to our support team is the best way to do it - this isn't an official support channel).
@btclife01 - I'm glad you stuff got resolved in the end, sorry for the delay you had
@flashdix - Your bot reached the API request limit several times while submitting minimum sized withdraws of the same coin to the same address - hundreds of frivolous transactions/min will get you flagged as a ddos and banned. If you were to contact support with
I've reviewed my bot's code and it won't be doing that anymore. I'm sorry I put one of your wallets into maintenance for a few days. Please re-enable my account. then I'm sure they will be much more receptive than they have been to your current tone and manner.
@drm - don't worry, we don't bite
@gocrypto - we had a few issues with a networking appliance that impacted several of our wallets around the same time as a few data breaches happened out in the wild. this caused us to get 2 months worth of tickets over a couple of days, where users not used to us taking more than a day to respond then logged more tickets asking about the first ones - it cascaded a little out of control and caused a bit of a backlog for us, especially when some of our wallets take hours to days to start again, but as i understand it support is well on their way to catching up.
@swatcat - if the time was out of sync on our end, it would break google 2fa for all of our users, not just you. i assume google auth was set up with a discrepancy between your device and our servers, whereas now they agree what the time is and the offset that was applied during the initial set up may now be causing problems? that's my best guess. if it was our time sync, it would be broken for everyone.
@nindzja - NSR is getting delisted, the reason for us doing so is that they broke their wallet. before we delist them, we will fix and sync the wallet so that you can withdraw them, it just hasn't been high up the priorities list for us.
@fusionfoto - the wallet team isn't a 24/7 team, the weekend has just ended.