@fusionfoto - We're getting there, we had some hardware cause us some issues for us; some of the wallets themselves or some of our integrations have had issues recovering from this. Cryptopia has to balance getting everything running smoothly again while not cutting any corners to make sure everyone's money stays safe.
@flashdix - I had to go and cleanse sections of your support ticket from our DB because you included your API key and API secret in the support ticket for whatever reason (
NEVER give your API key/secret to anyone, ffs). Your has been unlocked based on my assumptions your bot will be less dumb in the future. If you want to spam the mempool of a coin, do it from your own wallet and not ours.
@theincrediblevictor, @chickenbacon, @hoan281, @Icefrag - Some of the aforementioned problems have queued a bunch of wallet work up, most of which is manually checking and reprocessing transactions. We can't just get some temps or some interns and hand them root access to our hot wallets. This seems like it would be pretty low hanging fruit though, so I'll ask.
@Mindin - sorry for the hassle, glad support helped you
@dodopool - We've been working with the SIGT team to deal with these problems which are with SIGT and not with Cryptopia. The SIGT wallet wasn't designed to work on an enterprise level and so it has major problems no matter what kind of hardware we put on it. You're right that your wallet with a few addresses and a handful of transactions will sync in a manner of hours. But if you have tens of thousands addresses with over a million inputs and you're wallet was involved in up to 50 transactions per block since it was listed... then it's a slightly different story. Since 2 of the 3 wallets that were importing our keys have corrupted their leveldbs, we're assuming plan A isn't going to work. Plan B is to gonna be to import the keys a few hundred at a time so we can consolidate the inputs back into our hot wallet so that users can withdraw and we can delist.
@Lisk_beginner, @wacko - accounts locked this way are locked for 24 hours at which point they unlock - and we know you're right, the confirmation box is coming soon.