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Topic: Draftking fined $19k for a player's $0 win after 20,000 spins on a slot game - page 2. (Read 888 times)

sr. member
Activity: 476
Merit: 337
This is a clear case of rigged casino because it cannot be a mere coincidence. Some may argue that such is possible but considering the number of spin, a casino that did not produce a single win after a couple of tens of spin or hundreds of spin is most likely rigged. This is why I prefer povably fair casinos such as Rollbit where something like this is not possible. It is good that they were fined so that people will be warned, just that the fine is too small compared to what people would have lost to them.
You are right.
This is not normal at all, from my observations it's probably because there's a kind of system glitch that made the gambler to lose a thousands of spins without winning a single round. However, as a gambler one need to make sure that he is gambling in a reputable casino site so that whatever comes up, it can be easily resolved without any ripping from both sides. Actually, if am was to be in the gambler shoe's, I won't have such enough time to spin such a huge numbers of spins and the worst part was the gambler didn't win at all, or did the gambler spinned the whole spins with auto spin?
legendary
Activity: 2184
Merit: 1302
I think this was a bug and not an intent to steal from their customers, if their intention was to steal, they would not set the odds to zero, though they will set it very low, so winnings are few and far between, in that way it would be difficult to discover and most customers will take it as not being their day. Setting it to zero and having to pay back all the money their customers spent and also paying a fine does not sound like a smart way to steal and that is why i give them the benefit of the doubt.
legendary
Activity: 2240
Merit: 1993
A Bitcoiner chooses. A slave obeys.
A slot player in Connecticut was said to have decided to play a new slot game that appeared on Draftking casino late August (Last month), but how ever, it was an really ugly experience after the player was said to have clicked the spin button for several hundreds of times and didn't get any winning, soon enough, hundreds of spins turned into thousands of spins, yet no winning.

According to the news, 522 other players from Connecticut also played the same game and did not get any winning after several spins, the issue was reported to regulators, meanwhile draftking had already carried out their own investigations and discovered that a bug in the game code set the game odd to zero, and for this reason, no one can win, Draftking then refunded all the players who had played the game the money they spent for bets but without telling the players what actually was the cause of the lack of winning, the game was taken down, bug fixed and then was relaunched.

Meanwhile after Draftking has refunded player who were affected a total of $23,909, the state gamming regulators slammed a fine of $19,000 to Draftking and another $3,500 to the game provider.

Click the shot to read the full news..


Meanwhile my personal question is, are slot games really provably fair? If odds can be set to zero, and no one be able to win, is it not possible that some casinos might be using this means or method to cheat slot players off their hard earned money?

Draftkings must be a low level casino because only 19k fines and 24k damages? It is best to stick to larger, more well known casinos. These small fishes will only mean trouble and could lose you your money.

Good thing that some people got their money back. Even if it was not in the millions.
hero member
Activity: 2730
Merit: 632
......
Without a doubt it is possible for this to happen, however if we are talking about a regulated casino which engaged in such an illegal practice, you can be sure the fine they will have to pay will be many times higher and they will lose all their reputation with that single scandal, so many casinos prefer to not take that route as whatever additional profits they may get this way are nothing compared to the money they will lose once such decision becomes known.
Actually there's no sense on doing such thing about having no awareness about on the games that they are offering  or available into their platform.Its really that too impossible that they can't be able to notice that they are earning too fast on a specific slots on which it would bring out such attention.If they are really running some serious business on here then they would really be doing their best on taking care of their reputation because we know that building up casino business is never been cheap and never be simple.

When it comes to players perspective then to those gamblers who do have that long time experience about slot games or simply they could notice out that there's something odd on the game specially on winning up the game then expect that there's someone who would be able to notice.We do know that in any business on which if  trust becomes an issue then it is really that hard to recover or regaining back the trust or simply it would tarnish out forever.Good thing that they had compensated to those users had been affected on which it's an ethical thing to be done but well they would do it of course because things had become that messy already.
hero member
Activity: 553
Merit: 509
This is a clear case of rigged casino because it cannot be a mere coincidence. Some may argue that such is possible but considering the number of spin, a casino that did not produce a single win after a couple of tens of spin or hundreds of spin is most likely rigged. This is why I prefer povably fair casinos such as Rollbit where something like this is not possible. It is good that they were fined so that people will be warned, just that the fine is too small compared to what people would have lost to them.

That's right, I also prefer only those casinos that are provided on our forum because these are excellent casinos, because they are not afraid to answer questions openly, in full view of everyone. And only honest gambling sites can honestly and openly accept all the aggression of players, their stupid questions, and at the same time the casinos answer openly and patiently.
hero member
Activity: 2884
Merit: 794
I am terrible at Fantasy Football!!!
A slot player in Connecticut was said to have decided to play a new slot game that appeared on Draftking casino late August (Last month), but how ever, it was an really ugly experience after the player was said to have clicked the spin button for several hundreds of times and didn't get any winning, soon enough, hundreds of spins turned into thousands of spins, yet no winning.

According to the news, 522 other players from Connecticut also played the same game and did not get any winning after several spins, the issue was reported to regulators, meanwhile draftking had already carried out their own investigations and discovered that a bug in the game code set the game odd to zero, and for this reason, no one can win, Draftking then refunded all the players who had played the game the money they spent for bets but without telling the players what actually was the cause of the lack of winning, the game was taken down, bug fixed and then was relaunched.

Meanwhile after Draftking has refunded player who were affected a total of $23,909, the state gamming regulators slammed a fine of $19,000 to Draftking and another $3,500 to the game provider.

snip

Meanwhile my personal question is, are slot games really provably fair? If odds can be set to zero, and no one be able to win, is it not possible that some casinos might be using this means or method to cheat slot players off their hard earned money?
Without a doubt it is possible for this to happen, however if we are talking about a regulated casino which engaged in such an illegal practice, you can be sure the fine they will have to pay will be many times higher and they will lose all their reputation with that single scandal, so many casinos prefer to not take that route as whatever additional profits they may get this way are nothing compared to the money they will lose once such decision becomes known.
legendary
Activity: 1932
Merit: 2354
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I just read the story and I loved it, oh, nice, I love the decision of Draftking to refund the players and also the decision of the regulator to fine them $19,000 and the game provider $3,500. There is no room for excuse if you are true to your service and the casino should have tested it over and over again to fix bugs before allowing any customer to gamble.

-snip-

If you want to run a business like a casino, you have to know what you are doing because you are playing with people's money. It is like running a bank or exchange, you have to know what you are doing, and if you mess up, you have to compensate those who lost money because of your mistakes.

Otherwise people could open a online casino with zero chances to win, but that would clearly be a scam. So it is not only fair, but necessary, that those affected be compensated.



Odohu, I don't know, but rigged or not they should not only pay but apologise.
hero member
Activity: 546
Merit: 516
This is a clear case of rigged casino because it cannot be a mere coincidence. Some may argue that such is possible but considering the number of spin, a casino that did not produce a single win after a couple of tens of spin or hundreds of spin is most likely rigged. This is why I prefer povably fair casinos such as Rollbit where something like this is not possible. It is good that they were fined so that people will be warned, just that the fine is too small compared to what people would have lost to them.
legendary
Activity: 2688
Merit: 1192
A slot player in Connecticut was said to have decided to play a new slot game that appeared on Draftking casino late August (Last month), but how ever, it was an really ugly experience after the player was said to have clicked the spin button for several hundreds of times and didn't get any winning, soon enough, hundreds of spins turned into thousands of spins, yet no winning.

According to the news, 522 other players from Connecticut also played the same game and did not get any winning after several spins, the issue was reported to regulators, meanwhile draftking had already carried out their own investigations and discovered that a bug in the game code set the game odd to zero, and for this reason, no one can win, Draftking then refunded all the players who had played the game the money they spent for bets but without telling the players what actually was the cause of the lack of winning, the game was taken down, bug fixed and then was relaunched.

Meanwhile after Draftking has refunded player who were affected a total of $23,909, the state gamming regulators slammed a fine of $19,000 to Draftking and another $3,500 to the game provider.

Meanwhile my personal question is, are slot games really provably fair? If odds can be set to zero, and no one be able to win, is it not possible that some casinos might be using this means or method to cheat slot players off their hard earned money?

Frankly this doesn't sound like they got much of a penalty at all if you consider it's the most basic check that they should determine whether a game is paying out correctly before launching it. The fact a player was able to play this game several hundred times indicates that it wasn't DraftKing's the flagged this up as a problem, they only caught it after the regulator notified them. You have to wonder if this error was able to happen once, have they done similar things with other games - maybe not to this extreme but certainly misrepresenting the odds which are often shared with players. If they made such a huge error they should have their whole casino game system audited by an independent and unbiased contractor to restore trust. I've heard that the game provider behind DraftKing's has a rather murky background.
legendary
Activity: 2044
Merit: 1075
Leading Crypto Sports Betting & Casino Platform
Anything is possible, and players wouldn't even know something like that is happening in the back. If I go to an online casino, play a slot for a while, and see that I'm not winning anything, I'll simply stop playing the game and exit without having a doubt that the game might have its odds set at zero and that is the reason why I'm not winning anything. The same will be the case for every gambler, they will play, win nothing, and exit, whereas the casino will keep earning as long as no investigations or anything are happening.

We don't know, maybe some casinos and games are already doing this and were never caught. This can only be known if regulators check and investigate every single slot game that exists in this industry, but I don't think they are going to do anything like that because that is a lot of work and they wouldn't be doing something without getting a hint or a report from some gamblers like in this case.
hero member
Activity: 2926
Merit: 657
No dream is too big and no dreamer is too small
In that case im just wondering if that's a full spin of zero wins?, we know how does the slot games still gives a small amount of wins with the combination and then makes a dead spin agad, but this 20k spins hit nothing I guess there's some changes with their game itself because most of the slot games have a small amount of percentage at least, in this part wondering if they are giving back those losses or makes some compensation at least to the players still at the end of the day its gambling edge.

Let's just focus on the 20k spins with no wins; that alone indicates a problem. I think they should be thoroughly investigated by the regulators, as they may not have refunded all the affected gamblers, only those who complained about this abnormal result. The penalty seems small considering how popular the casino in question is, so I believe that if there's a thorough investigation, more issues could be uncovered, and additional penalties should be imposed.
hero member
Activity: 2464
Merit: 594
Very well said and I completely agree with you, casinos; generally speaking now, are very quick to discover and fix bugs in their system or games, which causes the gamblers to hit some abnormal winnings, and some times, they even proceed to penalizing the gamblers accusing them of exploiting the bud to their(the players) advantage.

But then and unfortunately, this same casinos do not exhibit the same energy in discovering and fixing errors or bugs that affect the players inability to win, I can yoj categorically clear that the issue with Draftking wouldnt have been solved, the players maybe would have continued playing and losing, believing they are just unlucky, if some players did not discover/noticed and reported the matter to the authorities which prompted the casino as well to quickly investigate and fix the bug, as well as rushed to pay back players who were affect, all in a bid to avoid being fined perhaps, but I believe the authorities still went ahead to fine them as a way to warn them and also serve as a warning to other casinos as well.
Exactly! Casinos are often quick to resolve bugs when it impacts their profits, but much slower when those same bugs are in their favor. It's really concerning that if those players hadn't spoken up, the issue with DraftKings might have continued unchecked, and players would have kept thinking they were just unlucky. The fact that it took player complaints to trigger action says a lot. While the fine they received brings some level of accountability, it also highlights the need for more stringent oversight to ensure fairness from the start not just when the casino is at risk of losing money.
hero member
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I just read the story and I loved it, oh, nice, I love the decision of Draftking to refund the players and also the decision of the regulator to fine them $19,000 and the game provider $3,500. There is no room for excuse if you are true to your service and the casino should have tested it over and over again to fix bugs before allowing any customer to gamble.

They will never let such a high number of wins happen if the table turns around, so why would they have allowed such a high number of losses, are they not monitoring it? Why did they wait till the gamblers reported? These are the questions we should ask.

If they discovered that a gambler could gamble hundreds and thousands of times without any win and others were met with the same result, they should have noted this earlier and fixed it not until the customer reported it. Many casinos have done that and got away with it if they are not regulated or are regulated under a weak jurisdiction, justice must be served and I don't believe that Draftking and the operator are not complacent in this case. Trust no one, cheating is everywhere and the regulator who fined them knows better.
legendary
Activity: 1708
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In that case im just wondering if that's a full spin of zero wins?, we know how does the slot games still gives a small amount of wins with the combination and then makes a dead spin agad, but this 20k spins hit nothing I guess there's some changes with their game itself because most of the slot games have a small amount of percentage at least, in this part wondering if they are giving back those losses or makes some compensation at least to the players still at the end of the day its gambling edge.
hero member
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Leading Crypto Sports Betting & Casino Platform

I saw that article on reddit as well and found it quite amusing.
What I wonder is, people that always say casinos have this so called "provably fair" system and also saying something like "They can't change the RTP". Well I guess this case is proof that RTP can be manipulated by the people running the game, there is no other possibility. If there in an option to do so, even in this case they said it was a "bug", there is always a way to set it manually. And when there is a way there are people who will abuse it to drain the players even more, very sad.

I wonder if we will see other cases like this come to light in the future, I certainly hope so!
legendary
Activity: 2422
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Leading Crypto Sports Betting & Casino Platform
        -      Zero (0) wins out of 20,000 spins? Literally speaking very well on the part of a gambler player, not given the opportunity to win even once in the games.

Given the fact that there are bugs, why not immediately see the gamblers who had previously dropped it on the draftking platform?
But on the other side, it was good that the fund lost to their gambling platform was returned, and that would be a lesson to them, and the gamblers just gamble for fun and not deposit a huge amount.

It seems like the general standard is that their system doesn't raise alarms if the outcome favors the casino; it only becomes a concern if gamblers start winning big money, as that would impact the casino's bankroll. If no one complains, the casino can continue making easy money. They already have the edge, yet they may still profit from bugs. However, sooner or later, someone will complain, especially when the system becomes abnormal, as mentioned with 20k spins and no winner.

This is clearly an error in the casino's system, and they have been fined for it. I think that brings some justice for their mistakes, and we can expect it won't happen again, as such errors are too costly for them.
Very well said and I completely agree with you, casinos; generally speaking now, are very quick to discover and fix bugs in their system or games, which causes the gamblers to hit some abnormal winnings, and some times, they even proceed to penalizing the gamblers accusing them of exploiting the bud to their(the players) advantage.

But then and unfortunately, this same casinos do not exhibit the same energy in discovering and fixing errors or bugs that affect the players inability to win, I can yoj categorically clear that the issue with Draftking wouldnt have been solved, the players maybe would have continued playing and losing, believing they are just unlucky, if some players did not discover/noticed and reported the matter to the authorities which prompted the casino as well to quickly investigate and fix the bug, as well as rushed to pay back players who were affect, all in a bid to avoid being fined perhaps, but I believe the authorities still went ahead to fine them as a way to warn them and also serve as a warning to other casinos as well.
hero member
Activity: 2912
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Casino doesn’t have control on slot games code. There’s only few slot provider that allows modifications for the slot game RTP but the rest of the provider doesn’t give that option which means even scam casino can’t do anything about it.

Scam casino just pull the scam trick through the balance on the casino itself by restricting the withdrawal. 3rd party slot games in general doesn’t influenced by the casino itself since they are just being added on casino games while maintaining their code as close.
If a casino have a purpose to take advantage from their members, they will do that with many ways. Maybe they will not modify the codes because they can not do that but they can do other ways that can trick their members. And we know that scam casinos can get the way to take their members money without telling the reason so people must be careful to select the casino.

But in that case, Draftking maybe doesn't know about the bug so they investigate it and find that there is a bug exist on their game. But if Draftking pay back the lost money to their members, that will be show to public that Draftking wants to responsible to their members who affected to that. It is a lesson to Draftking to be careful and it is better to test the game before they launch to public so there will be no same case anymore in the future.
hero member
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        -      Zero (0) wins out of 20,000 spins? Literally speaking very well on the part of a gambler player, not given the opportunity to win even once in the games.

Given the fact that there are bugs, why not immediately see the gamblers who had previously dropped it on the draftking platform?
But on the other side, it was good that the fund lost to their gambling platform was returned, and that would be a lesson to them, and the gamblers just gamble for fun and not deposit a huge amount.

It seems like the general standard is that their system doesn't raise alarms if the outcome favors the casino; it only becomes a concern if gamblers start winning big money, as that would impact the casino's bankroll. If no one complains, the casino can continue making easy money. They already have the edge, yet they may still profit from bugs. However, sooner or later, someone will complain, especially when the system becomes abnormal, as mentioned with 20k spins and no winner.

This is clearly an error in the casino's system, and they have been fined for it. I think that brings some justice for their mistakes, and we can expect it won't happen again, as such errors are too costly for them.
Yes, they would really be smiling or laughing to see that their revenue is really that climbing into the roof on which they do really have those kind of easy money making machine if no one would be able to raise up that kind of concern about on the winning rate on which we know that this kind of stuff isnt something that could easily be ignored or be observed out specially into those gamblers who had been get used to play slots. There would really be those individuals who would really be having that kind of observation specially on the time that they do keep losing on which even just making use of your own common sense then you could really be able to tell that there's something off into this slot game. So its just a normal reaction that you will really be that making up some complaints and good thing that there are other
gamblers as well who do make out on the same complaints too.
hero member
Activity: 2954
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        -      Zero (0) wins out of 20,000 spins? Literally speaking very well on the part of a gambler player, not given the opportunity to win even once in the games.

Given the fact that there are bugs, why not immediately see the gamblers who had previously dropped it on the draftking platform?
But on the other side, it was good that the fund lost to their gambling platform was returned, and that would be a lesson to them, and the gamblers just gamble for fun and not deposit a huge amount.

It seems like the general standard is that their system doesn't raise alarms if the outcome favors the casino; it only becomes a concern if gamblers start winning big money, as that would impact the casino's bankroll. If no one complains, the casino can continue making easy money. They already have the edge, yet they may still profit from bugs. However, sooner or later, someone will complain, especially when the system becomes abnormal, as mentioned with 20k spins and no winner.

This is clearly an error in the casino's system, and they have been fined for it. I think that brings some justice for their mistakes, and we can expect it won't happen again, as such errors are too costly for them.
sr. member
Activity: 938
Merit: 303
        -      Zero (0) wins out of 20,000 spins? Literally speaking very well on the part of a gambler player, not given the opportunity to win even once in the games.

Given the fact that there are bugs, why not immediately see the gamblers who had previously dropped it on the draftking platform?
But on the other side, it was good that the fund lost to their gambling platform was returned, and that would be a lesson to them, and the gamblers just gamble for fun and not deposit a huge amount.
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