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Topic: Draftking fined $19k for a player's $0 win after 20,000 spins on a slot game - page 3. (Read 888 times)

hero member
Activity: 3136
Merit: 591
Leading Crypto Sports Betting & Casino Platform
These slots developers can always modify and set the chance of winning of their bettors and it's always the house that takes all of the advantage. Well, if I am one of the those gamblers I would just simply quit when I didn't get 20x-50x of win for all of those slots but that's sketchy really is when there's $0 win for all of those. Since I know that gambling is more of losses then I would just give it up but if it's a cumulative experience from many gamblers on that casino, that's really interesting that they all have the same experience and thoughts that are being built upon.

Now, that this kind of contest has been done by the gamblers then next time we'd see some more of it if the developers will not set a provably fair for all of their games.
sr. member
Activity: 1022
Merit: 363
Damn, I am happy that these people come together to figure out that the problem isn't from their side, if this was another country the bug might not get fixed and the problem will stay the same for longer, this is another good advantage of not hiding that you are a gambler, when something like this happen you might not have any supporter to bring this to law.

To me that fine amount is too small, it should be more than that, but anyways, normally casino games should all be tested very well before letting gamblers have access to the game, the casino must have use the bug to make insane amount of money already.

The game provider should even be charged more, they are at fault big time, I am not impressed with the $3.5k fine, that's like not charging them at all, it is well.

If I experience the same for sure I will question the casino regarding on that happening since its impossible not to win on hundreds or thousand spin. For sure I will also report them to regulators to check on what's happening on their casino.

Good thing they really figure out the problem and they found out the reason on why they experience such crazy losses. Also maybe the regulators just check about the severity of the damage done and the amount accumulated that's why they come up with that figures. If it happens it reach to millions then provably the fine might also goes the same.

That is the fault of provider but also to the casino owners but since all people is happy with the settlement made I think everything is good with those case.
sr. member
Activity: 686
Merit: 403
Damn, I am happy that these people come together to figure out that the problem isn't from their side, if this was another country the bug might not get fixed and the problem will stay the same for longer, this is another good advantage of not hiding that you are a gambler, when something like this happen you might not have any supporter to bring this to law.

To me that fine amount is too small, it should be more than that, but anyways, normally casino games should all be tested very well before letting gamblers have access to the game, the casino must have use the bug to make insane amount of money already.

The game provider should even be charged more, they are at fault big time, I am not impressed with the $3.5k fine, that's like not charging them at all, it is well.
hero member
Activity: 1666
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A slot player in Connecticut was said to have decided to play a new slot game that appeared on Draftking casino late August (Last month), but how ever, it was an really ugly experience after the player was said to have clicked the spin button for several hundreds of times and didn't get any winning, soon enough, hundreds of spins turned into thousands of spins, yet no winning.

According to the news, 522 other players from Connecticut also played the same game and did not get any winning after several spins, the issue was reported to regulators, meanwhile draftking had already carried out their own investigations and discovered that a bug in the game code set the game odd to zero, and for this reason, no one can win, Draftking then refunded all the players who had played the game the money they spent for bets but without telling the players what actually was the cause of the lack of winning, the game was taken down, bug fixed and then was relaunched.

Meanwhile after Draftking has refunded player who were affected a total of $23,909, the state gamming regulators slammed a fine of $19,000 to Draftking and another $3,500 to the game provider.

Click the shot to read the full news..


Meanwhile my personal question is, are slot games really provably fair? If odds can be set to zero, and no one be able to win, is it not possible that some casinos might be using this means or method to cheat slot players off their hard earned money?

Because of what happened, that casino only showed that other casinos are doing the same. It's something they can't get out of the minds of gamblers to actually think like that. and also just showing that all the casinos are really just set up, especially the slot game providers who have really programmed who and to what extent they will give the gambler winnings on any casino platform.

The only difference that Draftking made was that it was very obvious that they did not allow their player to win even once. Although they returned the money, it still did not have a good impact on the gambling community.
hero member
Activity: 1288
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Bitcoin makes the world go 🔃
The developer of slot games create a slot games to be played by many gamblers so they will not cheats by adding some codes to their game. But that will depends on the casino because if the casino is scam, they will do many things to make gamblers can not win by playing any gambling games. But we don't know how they can do that since that is difficult to search how to exploits the gambling games.

Casino doesn’t have control on slot games code. There’s only few slot provider that allows modifications for the slot game RTP but the rest of the provider doesn’t give that option which means even scam casino can’t do anything about it.

Scam casino just pull the scam trick through the balance on the casino itself by restricting the withdrawal. 3rd party slot games in general doesn’t influenced by the casino itself since they are just being added on casino games while maintaining their code as close.
hero member
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Leading Crypto Sports Betting & Casino Platform
The developer of slot games create a slot games to be played by many gamblers so they will not cheats by adding some codes to their game. But that will depends on the casino because if the casino is scam, they will do many things to make gamblers can not win by playing any gambling games. But we don't know how they can do that since that is difficult to search how to exploits the gambling games.

We can trust the casino will really provably fair with the slot games in their casino especially if that casino have their reputation and being trust among the other casinos. But if you are afraid to playing slot games in any casino, that will not be a problem because you don't want to lose your money in gambling. Although reputable casinos can use that method, they will not do because that can harm their reputation and that will be a big lose for the casino.
hero member
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Rollbit.com ⚔️Crypto Futures
$0 win in 20000 spin's ouch 🤕😳!

I think the fine is a slap in the face because this is as good as just sharing funds from what players lost and not addressing the problem here...

Anyway good to see that they refunded their players but they should have also made some kind of apology or
any kind of communication to show acknowledgement of the bug.

Otherwise a fine needs to be some kind of punishment and not a pat on the back and that $23K wasn't enough because game should have been tested before going out to the players .
legendary
Activity: 3318
Merit: 1133
Leading Crypto Sports Betting & Casino Platform
For me this is not surprising. Who knows how many more sportsbooks do this and get away with this. Draftkings saw a possible lawsuit and refunded quickly. The 19k fine for them is nothing and i think they got away with this pretty well. The guy who lost 20k before getting refunded should never ever play there plus maybe try to sue them aswell.

I would agree on creating a case to sue them, that is the bare minimum and the accusation can be of making me feeling psychologically unstable by taking near 20 grand in a super fast way and not giving a single win, that is called cheating no matter if the casino tried to show it as a bug, who guarantees me that the very same casino did not do this, they were maybe low on cash and needed a few super fast bucks and what better way to get it than cheating some unsuspecting players, so yes a case should be opened against them, the player with the motivation of psychological damage can get quite some good money back from the casino and the jury as I am sure he would win the case.

Nowadays though it is wise to not play anymore as no one seems to be winning like we saw some years before, maybe inflation has hit casinos too  Grin.
Correct. Psychological damage. That's why I said in my first post here that it should not only be $19,000. They did not even consider how much stress it has given that gambler winning nothing and losing his money way too fast without even anything in return for a single round.

Imagine ourselves in that position playing a slot game where we are expecting something in return so we insist on playing more and then we lose more. How much stress will it give to us? I mean, the low RTP is already stressful, what more with 0 returns? I might go crazy and even punch my monitor if ever I am in that position because of madness.
hero member
Activity: 1680
Merit: 845
Since the refund was for $23k that's why i assume that was the amount the user lost in his gambling session. And that's right, it was all refunded.

It's hard to get in the gambler mind, just imagine what was he thinking after he lost the first $10k without a single win on that slot, the last think that would come to my mind is, let's deposit another $13k to see if the game was rigged or not.

The lesson for the casino here was that it's cheap to make big mistakes.
It doesn't disclose how much the said user actually bet; the article mentions 20,000 spins; we don't know the equivalent in value. DraftKings supposedly refunded all users who had played this game without notifying them with the reason why. If they hadn't done so, I wouldn't be surprised if it was intentional; however, the article states that this bug was found 48 hours after its initial launch; thus, the refunded $23,000 might sound like a minor amount for a casino, but it's a plausible scenario for the limited timeframe the game was available.
legendary
Activity: 2716
Merit: 1225
Once a man, twice a child!
Meanwhile after Draftking has refunded player who were affected a total of $23,909, the state gamming regulators slammed a fine of $19,000 to Draftking and another $3,500 to the game provider.
Penalties like that should be made regular to serve as a deterrent. As if it's not even hard enough for people to risk gambling then, there's also the backend that mischief casinos adopt not to allow them win at all. Yes, it's common knowledge that the house (casino) will always have most wins over their customers but there ought to be a level of consideration not to over do it. This invariably should explain the luck and experience thing then that most losses wouldn't be losses if this type of back dealing isn't taken too far.
hero member
Activity: 1344
Merit: 583
A slot player in Connecticut was said to have decided to play a new slot game that appeared on Draftking casino late August (Last month), but how ever, it was an really ugly experience after the player was said to have clicked the spin button for several hundreds of times and didn't get any winning, soon enough, hundreds of spins turned into thousands of spins, yet no winning.

According to the news, 522 other players from Connecticut also played the same game and did not get any winning after several spins, the issue was reported to regulators, meanwhile draftking had already carried out their own investigations and discovered that a bug in the game code set the game odd to zero, and for this reason, no one can win, Draftking then refunded all the players who had played the game the money they spent for bets but without telling the players what actually was the cause of the lack of winning, the game was taken down, bug fixed and then was relaunched.

Meanwhile after Draftking has refunded player who were affected a total of $23,909, the state gamming regulators slammed a fine of $19,000 to Draftking and another $3,500 to the game provider.

Click the shot to read the full news..


Meanwhile my personal question is, are slot games really provably fair? If odds can be set to zero, and no one be able to win, is it not possible that some casinos might be using this means or method to cheat slot players off their hard earned money?


Wow, just having read this post my suspicion seems plausible that the code is against players and in many cases this must be why the house has much better odds in so many cases, especially with online casinos or any person-machine played games where a code can influence the odds….
hero member
Activity: 1344
Merit: 540
...
the user didn't lose $23+k, the $23k was the total amount of all the players that lost to the bugged game and yeah, according to the article the casino refunded all the money gamblers who lost to the bugged game.

anyway, I agree that the $19k fine is a joke, that is basically nothing to the casino. they need to make sure the casino remembers that mistakes like that have huge consequences so the incident would not happen again.

Since the refund was for $23k that's why i assume that was the amount the user lost in his gambling session. And that's right, it was all refunded.

It's hard to get in the gambler mind, just imagine what was he thinking after he lost the first $10k without a single win on that slot, the last think that would come to my mind is, let's deposit another $13k to see if the game was rigged or not.

The lesson for the casino here was that it's cheap to make big mistakes.

It was not on a single player though, lots of players tested that machine, as per article,

Quote
Over the course of a week, 522 players in Connecticut played the same game, Deal or No Deal Banker’s Bonanza, spinning more than 20,000 times without producing a single win, according to records provided to CT Insider by the state Department of Consumer Protection’s Gaming Division.

So casino's paid $19k + $3,500 from the gaming provider.

But the thing is that they are late in notifying the State gaming regulators, and I think that is bad faith on the part of Draftking as if they wanted this not to go on public. And so they should be heavily fine for this act.

legendary
Activity: 2436
Merit: 1104
The lesson for the casino here was that it's cheap to make big mistakes.
yeah, which is quite disheartening and sad to know. this just shows that casinos can afford to make mistakes and not get heavily fined/punished for it. regulators really need to be harsher with their punishments, especially with these kinds of mistakes.

also, the way they handled the issue is quite problematic, reading through the article, it mentioned that they never informed the gamblers why the funds they gambled were returned and they also didn't notify the DCP of the issue until it was fixed more than a week later.
legendary
Activity: 3346
Merit: 3125
...
the user didn't lose $23+k, the $23k was the total amount of all the players that lost to the bugged game and yeah, according to the article the casino refunded all the money gamblers who lost to the bugged game.

anyway, I agree that the $19k fine is a joke, that is basically nothing to the casino. they need to make sure the casino remembers that mistakes like that have huge consequences so the incident would not happen again.

Since the refund was for $23k that's why i assume that was the amount the user lost in his gambling session. And that's right, it was all refunded.

It's hard to get in the gambler mind, just imagine what was he thinking after he lost the first $10k without a single win on that slot, the last think that would come to my mind is, let's deposit another $13k to see if the game was rigged or not.

The lesson for the casino here was that it's cheap to make big mistakes.
hero member
Activity: 2730
Merit: 632
That is why it is good to use trustworthy casinos. But as for me, if I played a game for 10 times on 3 odds and I do not win a single game, I will not gamble on such site again. But on online gambling site that I am using which are the ones that have their official threads on this forum like Livecasino, I noticed there could be house edge but not to the extend of gambling and not win at all which is cheating.
When was Draftkings not a trustworthy casinos? Cheesy

It's a physical casino in United States, founded in 2012, it's not easy to open business in United States especially a casinos, so they should be a trustworthy casinos.

The good thing is the casinos refund all the money to it's gamblers, what about online casino that only have Curacao license? I really doubt if someone found a bug on the casinos, the casinos will refund the money.
You quoted what I posted but I think you only read that ' that is why it is good to use trustworthy casinos' that I posted but you did not go further reading what I later posted. My post is a general discussion about how untrusted sites and sites with bad reputation should not be used but I went further and posted that even as I am gambling on a reputed gambling site, that my suspicion would begin if I continue to lose up to 10 times on 3 odd games which is enough for me to know that something has gone wrong about the casino.

If you are someone who had been doing gambling specially on slots or any luck based games and you've been able to determine or observe it out that you arent that winning then you would be able to notice it out specially if you are really that already experienced then you would be able to notice something but if you are just that a casual gambler or who dont often deal up with these games then you wont really be just making up
some complaints in regarding on the winning rate or the odds. Going back into the  topic that it is really just that right that they should really be having those penalties because they havent just that resolved it out
not until on the time or moment that there were petition or complaints in regarding winning rate or odds. Just like been said by other members on earlier page that if there would be no complaints then they will really be continuing on doing those things and make easy money. At least they had returned the money for those affected users but they had been that fined basing up on what happened.
Speaking about having those probabilities of being cheated then of course there's no way that we could check those codes and see if there's something behind with those codes that turns out to be unfair.
legendary
Activity: 3318
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Bitcoin Casino Est. 2013
For me this is not surprising. Who knows how many more sportsbooks do this and get away with this. Draftkings saw a possible lawsuit and refunded quickly. The 19k fine for them is nothing and i think they got away with this pretty well. The guy who lost 20k before getting refunded should never ever play there plus maybe try to sue them aswell.

I would agree on creating a case to sue them, that is the bare minimum and the accusation can be of making me feeling psychologically unstable by taking near 20 grand in a super fast way and not giving a single win, that is called cheating no matter if the casino tried to show it as a bug, who guarantees me that the very same casino did not do this, they were maybe low on cash and needed a few super fast bucks and what better way to get it than cheating some unsuspecting players, so yes a case should be opened against them, the player with the motivation of psychological damage can get quite some good money back from the casino and the jury as I am sure he would win the case.

Nowadays though it is wise to not play anymore as no one seems to be winning like we saw some years before, maybe inflation has hit casinos too  Grin.
hero member
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Meanwhile my personal question is, are slot games really provably fair? If odds can be set to zero, and no one be able to win, is it not possible that some casinos might be using this means or method to cheat slot players off their hard earned money?



What force drives guys who play a slot machine that doesn't give them a prize after ten spins? I don't understand how you can spin hundreds of times and even 1000 times and still believe that the slot machine will give some prize.
In my example, I will say that I quit slot machines that don't give me a prize after 10 times, and this number of spins is enough for me to get angry at the slot machine and move on to the next one.
The post really describes strange gamblers.
legendary
Activity: 3794
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For me this is not surprising. Who knows how many more sportsbooks do this and get away with this. Draftkings saw a possible lawsuit and refunded quickly. The 19k fine for them is nothing and i think they got away with this pretty well. The guy who lost 20k before getting refunded should never ever play there plus maybe try to sue them aswell.
hero member
Activity: 1428
Merit: 653
Leading Crypto Sports Betting & Casino Platform
Meanwhile my personal question is, are slot games really provably fair? If odds can be set to zero, and no one be able to win, is it not possible that some casinos might be using this means or method to cheat slot players off their hard earned money?
You see this is one thing I love about sport betting it's very easy to track when the betting site are doing manipulation because you would also watched the live match to see how it's being played, to you the truth these are the reason why sport betting has becomes more popularly known than anything other gambling system out there. But however, I would encourage to find out sites that are trusted to gamble, because if its reputable casinos or a known platform I don't think such thing would ever happened to them.
legendary
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Gamble responsibly
That is why it is good to use trustworthy casinos. But as for me, if I played a game for 10 times on 3 odds and I do not win a single game, I will not gamble on such site again. But on online gambling site that I am using which are the ones that have their official threads on this forum like Livecasino, I noticed there could be house edge but not to the extend of gambling and not win at all which is cheating.
When was Draftkings not a trustworthy casinos? Cheesy

It's a physical casino in United States, founded in 2012, it's not easy to open business in United States especially a casinos, so they should be a trustworthy casinos.

The good thing is the casinos refund all the money to it's gamblers, what about online casino that only have Curacao license? I really doubt if someone found a bug on the casinos, the casinos will refund the money.
You quoted what I posted but I think you only read that ' that is why it is good to use trustworthy casinos' that I posted but you did not go further reading what I later posted. My post is a general discussion about how untrusted sites and sites with bad reputation should not be used but I went further and posted that even as I am gambling on a reputed gambling site, that my suspicion would begin if I continue to lose up to 10 times on 3 odd games which is enough for me to know that something has gone wrong about the casino.
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