I can't speak to your individual case as during sensitive cases only certain members of the team are directly involved, but i can say with confidence that DuckDice pays out on a daily basis for greater withdraws than 1.1 BTC often instantly or in cases where a review is required within a day or two and it is not in its interest to 'look for reasons not to pay for exact reasons like you posting this. In some special circumstances, the review process can drag on, especially during weekends.
I would like to know the update of this issue. Have you guys processed the withdrawal of the user 'LokkoMocco'? He hasn't visited the forum after making his last post on 18th November. You shouldn't show the excuse of weekend days to delay the process, because 1.1 BTC is pretty good amount. The admin should have given priority to this case.Thank you for your question. While such a case is always a priority, in this particular case we prefer not to disclose more details other than to confirm that abuses were detected. We want to avoid giving people ideas on how to replicate such behavior and we trust that the reasons for the lack of further response are clear on this basis.
We appreciate your understanding and we hope that our track record of many years of successful operation speaks for itself. Such incidents are rare and we believe it is important to not let isolated cases overshadow the overall positive experience of our community. We value the support and trust our members afford us.
Our reputation is worth far more than 1 bitcoin
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we believe it is important to not let isolated cases overshadow the overall positive experience of our community. We value the support and trust our members afford us.
This is like saying,
Hey we were fair with 99 players. Lets f*ck the 1 out of 100.
And shut him/up with coverups and lets ban him.
Yeah thats your track record in my POV.
According to what I have read, I do not see that the casino has that it seems to me that this is a problem that is easy to solve, because I am going to think as if I had a casino, I would not like a business that makes a lot of money and that it has been established for a long time, I am going to lose my reputation for a bitcoin, I know that a bitcoin is worth a lot but it is not for them to get piggy for that either. I am not the one to judge anyone, but here I think a solution has to be taken that does not harm anyone, much less the player. If the player came here with a complaint, it is so that they can have scope for resolution.
), it'd be wonderful to please everyone all of the time but I am not sure such exists with such a colorful community as crypto gamblers. 
