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Topic: Enough to consider a casino scam? - page 13. (Read 3506 times)

hero member
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May 06, 2023, 10:49:37 AM
Gamblers like us help scam casino sites.  Because when we carelessly start depositing without reading the rules of a casino site and lose those funds, we get excited and start calling the casino site a scam. So totally our fault and we are responsible for it.  So before making a deposit at any casino site one should research the site thoroughly.  Of course one should always focus on trusted casinos. and if one fails to recharge any casino site well then he shouldn’t definitely focus on the new site.
some gamblers come to a new site and try out a new casino just to see how the platform works. or to try to get a bonus that a new casino gives. I also do that sometimes, although I have a casino that I trust more. just in case I just used a small amount of money to try and get some experience in a new place.
but I have proven to myself that when you are comfortable playing at a trusted casino, it is difficult to move to another place. Of course, the assessment of each gambler will always be different.
There is nothing wrong with visiting a new casino site and testing the site or enjoying the bonus facilities.  But since it is a new site, you must check if there are any scam reports about that site before depositing there.  And in new condition large amount cannot be deposited there. In that case, even if that site is a scam, there is no major loss to be faced. we must keep this in mind. I think this is good strategy
The risk of using a new casino is becoming increasingly high daily, as there will still be genuine ones among them, it's clear that one should be so careful these days. I've read a lot on the internet of late, and my conclusion is that most of them are not just there to offer any service, they are just there to scam people and they would have machinated their plans before bringing it on board.

This is not to totally dissuade people from patronising the new ones, but the risk is higher than the well-established ones. To even see many resourceful updates about them online as you have suggested is even hard because they have just started. You would only be seen paid review sites that might only say positive about them because they have been paid.
hero member
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May 06, 2023, 08:51:33 AM
Gamblers like us help scam casino sites.  Because when we carelessly start depositing without reading the rules of a casino site and lose those funds, we get excited and start calling the casino site a scam. So totally our fault and we are responsible for it. 

I'm not certain about this. Even if we carefully read the terms and conditions, it may not make much of a difference if the casino is indeed a scam, as you suggest. After all, a scam casino's main objective is to deceive players, and they will do so even if their rules say otherwise. The 1xbit scam is a prime example of such a fraudulent casino that frequently scams its players. Unfortunately, even if we follow the rules, they may still accuse us of breaking them without providing any proof.

So before making a deposit at any casino site one should research the site thoroughly.  Of course one should always focus on trusted casinos. and if one fails to recharge any casino site well then he shouldn’t definitely focus on the new site.

Yes, it's always a good idea to research a casino site thoroughly. This includes looking at reviews from other players, not just reading their terms of use and rules.
hero member
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May 06, 2023, 08:44:19 AM
Gamblers like us help scam casino sites.  Because when we carelessly start depositing without reading the rules of a casino site and lose those funds, we get excited and start calling the casino site a scam. So totally our fault and we are responsible for it.  So before making a deposit at any casino site one should research the site thoroughly.  Of course one should always focus on trusted casinos. and if one fails to recharge any casino site well then he shouldn’t definitely focus on the new site.
some gamblers come to a new site and try out a new casino just to see how the platform works. or to try to get a bonus that a new casino gives. I also do that sometimes, although I have a casino that I trust more. just in case I just used a small amount of money to try and get some experience in a new place.
but I have proven to myself that when you are comfortable playing at a trusted casino, it is difficult to move to another place. Of course, the assessment of each gambler will always be different.
There is nothing wrong with visiting a new casino site and testing the site or enjoying the bonus facilities.  But since it is a new site, you must check if there are any scam reports about that site before depositing there.  And in new condition large amount cannot be deposited there. In that case, even if that site is a scam, there is no major loss to be faced. we must keep this in mind. I think this is good strategy
hero member
Activity: 1246
Merit: 699
May 06, 2023, 08:39:28 AM
Gamblers like us help scam casino sites.  Because when we carelessly start depositing without reading the rules of a casino site and lose those funds, we get excited and start calling the casino site a scam. So totally our fault and we are responsible for it.  So before making a deposit at any casino site one should research the site thoroughly.  Of course one should always focus on trusted casinos. and if one fails to recharge any casino site well then he shouldn’t definitely focus on the new site.
some gamblers come to a new site and try out a new casino just to see how the platform works. or to try to get a bonus that a new casino gives. I also do that sometimes, although I have a casino that I trust more. just in case I just used a small amount of money to try and get some experience in a new place.
but I have proven to myself that when you are comfortable playing at a trusted casino, it is difficult to move to another place. Of course, the assessment of each gambler will always be different.
hero member
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May 06, 2023, 07:49:13 AM
Usually the best idea is to first check their KYC Terms of Service before even depositing that least amount a user should deposit in that site because whenever amount is being credit to the casino their story's changes, and even if you try submitting kyc they have no option to be toiling with your details rejecting it and giving you more excuse in the of trying to pass kyc.
So my advise and take on this matter is not to involved any funds first rather passing their kyc's before making deposit.

Terms of Service mean nothing. They're always written in a way that benefits the business rather then its customers and almost always you'll see a clause that those terms can be changed. In terms of KYC - terms of service would usually have some vague disclosure saying that KYC checks are or may be required but without stating any specific details. So you want get much from reading those.
And that's not to mention that a lot of casinos are either unregulated or operate in exotic jurisdictions so you won't have any option to sue them even if they break their own terms.

Then you mean anyone checking a casino and or even making deposit shouldn't consider all this things i stated? Well if I must say they are to put it in consideration because if they violate the rules them self then you have nothing to worry because you may hold it against the casino despite of them being able change to ToS, alternatively one have to be very careful with some casinos because if they aren't rated then you don't have put much funds.

Gamblers like us help scam casino sites.  Because when we carelessly start depositing without reading the rules of a casino site and lose those funds, we get excited and start calling the casino site a scam. So totally our fault and we are responsible for it.  So before making a deposit at any casino site one should research the site thoroughly.  Of course one should always focus on trusted casinos. and if one fails to recharge any casino site well then he shouldn’t definitely focus on the new site.
hero member
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May 05, 2023, 04:20:14 PM
Usually the best idea is to first check their KYC Terms of Service before even depositing that least amount a user should deposit in that site because whenever amount is being credit to the casino their story's changes, and even if you try submitting kyc they have no option to be toiling with your details rejecting it and giving you more excuse in the of trying to pass kyc.
So my advise and take on this matter is not to involved any funds first rather passing their kyc's before making deposit.

Terms of Service mean nothing. They're always written in a way that benefits the business rather then its customers and almost always you'll see a clause that those terms can be changed. In terms of KYC - terms of service would usually have some vague disclosure saying that KYC checks are or may be required but without stating any specific details. So you want get much from reading those.
And that's not to mention that a lot of casinos are either unregulated or operate in exotic jurisdictions so you won't have any option to sue them even if they break their own terms.

Then you mean anyone checking a casino and or even making deposit shouldn't consider all this things i stated? Well if I must say they are to put it in consideration because if they violate the rules them self then you have nothing to worry because you may hold it against the casino despite of them being able change to ToS, alternatively one have to be very careful with some casinos because if they aren't rated then you don't have put much funds.
hero member
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🇺🇦 Glory to Ukraine!
May 05, 2023, 04:01:44 PM
Usually the best idea is to first check their KYC Terms of Service before even depositing that least amount a user should deposit in that site because whenever amount is being credit to the casino their story's changes, and even if you try submitting kyc they have no option to be toiling with your details rejecting it and giving you more excuse in the of trying to pass kyc.
So my advise and take on this matter is not to involved any funds first rather passing their kyc's before making deposit.

Terms of Service mean nothing. They're always written in a way that benefits the business rather then its customers and almost always you'll see a clause that those terms can be changed. In terms of KYC - terms of service would usually have some vague disclosure saying that KYC checks are or may be required but without stating any specific details. So you want get much from reading those.

I don't completely agree with this. While it's true that some terms may benefit the business more than the customer, it's not uncommon for terms of service to include important information about a company's policies and practices that can protect both parties in case of a dispute or misunderstanding. Besides, businesses are required to comply with laws and regulations, which means that some terms must be designed to protect both the business and its customers. Regarding KYC checks, while the terms of service may not provide specific details, they do inform customers that these checks may be required. This is important information to be aware of.

And that's not to mention that a lot of casinos are either unregulated or operate in exotic jurisdictions so you won't have any option to sue them even if they break their own terms.

I agree with your points, but it's worth noting that there are reputable casinos that are licensed and regulated by well-known authorities and have a strong track record of treating their customers fairly. Plus, even if the casino is based in some weird place and it's hard to take legal action against them, there are still alternative ways to seek a remedy, such as through industry watchdogs or using a third-party mediators. It's not like you're completely helpless if things go wrong.
legendary
Activity: 2436
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May 05, 2023, 12:52:53 PM
Usually the best idea is to first check their KYC Terms of Service before even depositing that least amount a user should deposit in that site because whenever amount is being credit to the casino their story's changes, and even if you try submitting kyc they have no option to be toiling with your details rejecting it and giving you more excuse in the of trying to pass kyc.
So my advise and take on this matter is not to involved any funds first rather passing their kyc's before making deposit.

Terms of Service mean nothing. They're always written in a way that benefits the business rather then its customers and almost always you'll see a clause that those terms can be changed. In terms of KYC - terms of service would usually have some vague disclosure saying that KYC checks are or may be required but without stating any specific details. So you want get much from reading those.
And that's not to mention that a lot of casinos are either unregulated or operate in exotic jurisdictions so you won't have any option to sue them even if they break their own terms.
hero member
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May 04, 2023, 04:42:38 AM
Yes, I agree with you on this matter mate, and that's why it's very good to make proper research about any casino you intend to gamble on to know if it has good record or bad history of scam stories all over the internet before using. And secondly, if the casino seem to be new, looks legit, with no much information online, I will personally  advise you deposit the least minimum fund, while using that moment to study the casino, instead of depositing huge amount and later after being denied withdrawer, you start to regret.

Usually the best idea is to first check their KYC Terms of Service before even depositing that least amount a user should deposit in that site because whenever amount is being credit to the casino their story's changes, and even if you try submitting kyc they have no option to be toiling with your details rejecting it and giving you more excuse in the of trying to pass kyc.
So my advise and take on this matter is not to involved any funds first rather passing their kyc's before making deposit.
hero member
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May 04, 2023, 03:22:39 AM
Well yes, that is very easy to say, but it is another thing to be inside with the problem, if OP needs to get the money quickly, he needs his case to be Attended to as Urgently as possible, otherwise something has to be done Urgent to be able to attend to you, I have been in those situations and the worst thing they can tell you is to wait and be patient, that kind of makes the person get Annoyed and get angry at the casino, and sometimes the Support agents are the ones who They are to blame for that,that's why the support in a casino the more humans than AI there are to serve, the better.
The KYC verification process usually doesn't take a long time and on average it only takes 24 hours to 48 hours so more than that time we will have a question mark so that the thought that the casino is a scam will appear by itself.
Waiting and being patient is boring, so it's normal for every gambler to feel annoyed when they have to wait for confirmation for several days.
I myself have never had a problem with any casino regarding KYC because a good casino with a good reputation and qualified service will immediately solve any problems that occur quickly.
Most services that I've seen mostly have automated verification processes where if you meet the requirements set by default, your verification will be done pretty quickly, right after the application is processed, but if there are mistakes or problems like no clear documents or mismatching information, then the case is handled manually which takes more time.

When a case is handled manually, it depends on how many existing requests a platform has and your case will be handled according to that, most of the time it's on a first come first served basis so you will have to wait until the previous applications are cleared.
Indeed, only providing KYC verification in the form of personal data is very fast and the service can receive it immediately, but to get confirmation that the verification data we provide is valid and received, we have to wait a few hours but never more than 24 hours.
Several times I experienced something like this before when providing personal data verification not only on the gambling platform but also on the crypto exchange platform.

Even though it's handled manually, I'm sure it's only 48 hours later, if it exceeds the time limit then we have the right to have suspicions about the casino that we're going to use.
Actually it's not about who gets it fast because on a gambling site there are several members of the service team so they can get it done faster even though it's a manual process.
legendary
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May 04, 2023, 02:59:27 AM
~snip~

Rejection of KYC when you completed with legit details means that the site is scam
and not really willing to serve you , specially when time of asking KYC from withdrawing .
not unless that you are just start creating and they denied your files. that means they are looking at you as suspicious account
but this only happens very rare as the site cares nothing when you are registering as they are seeking for your deposit and as bait, but
once you need to take your wins or your deposit? then that issues will come and yes kyc verification will be there.
In my opinion, there are many reasons why a real person who submits perfectly accurate documents for KYC verification will be denied the successful completion of this identity verification.  These may be fuzzy or blurry photos submitted as part of this process.  You can also refuse on the basis of the lack of registration at the place of residence, even if everything is in order with this.  But the migration services allegedly did not enter the necessary data into the relevant population databases.  And so on.  Of course, all this is done only when you want to receive the money won at the casino into your account.  

I once in my life could not pass KYC at all for this reason - I was simply informed with enviable constancy that they could not reliably confirm my identity without explanation at all.  And the support generally stopped responding to my requests, and then to my indignation. True, it was a long time ago.  
But I think the practice of not accepting KYC continues.  
After all, this is the preservation of money on the casino accounts due to the actual "freezing" of the accounts of individual customers.  A small, but still savings for the pool of casino funds.  
So if you are going to withdraw money from a deposit to your account, you must always be potentially ready for trouble.
KYC? Totally annoying in every way. The site is still acting up despite your having uploaded all the necessary paperwork. Frustration? Soaring to new heights! Online casinos are companies, nevertheless. They need to stay away from scams and money laundering. This is strictly business and nothing personal.

To be sure, casinos might improve their know your customer (KYC) procedures. What about state-of-the-art technology for instant identity verification? Or perhaps less esoteric justifications for rejection. To what end? Striking a balance between the needs of casino owners and patrons for safety and entertainment. It's not a slam dunk, but with the appropriate moves, it's not impossible, either.
sr. member
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May 03, 2023, 06:13:54 PM
What will you do if you don't know that a online casino will ask you for KYC after winning over 8,000$ on the platform? And you now manage to process with the verification and they failed to pass you? Can you consider such a casino a scam?
Yes, I will definitely consider such casino as scam because that's exactly what scammers does by refusing to pay a gambler their proposed winning, which is why it's always advisable for gamblers to make research before using any new or old casino, so as to prevent ever having your funds confiscated by any scam casino.

Quote
Also, imagine you get attracted to an online casino because of the bonuses they offer and you open an account and make your first deposit then you didn't receive the promised bonus, is this an act of scam or not?
Yes, definitely that's an act of scam, but if you did followed the rules laid down for activating such bonuses and yet never got a single bonus, as such could be disappointing, and if I'm the one, I will never use such casino anymore.
Scam nowadays are really that really good on hiding up themselves specially when they do really have plans on scamming out huge into those people who are really that tending to make it look realistic or something
but eventually we could really be having to use that our own common sense on which we could really be able to spot out which is really that shady or having those red flags then you would really be
able to notice it out but if you are really that someone who doesnt really care at all and just proceed without any caution then you are really that susceptible when it comes to risk because
we know that casinos could neither be that legit or not. You wouldnt really be that dumb enough on not to notice things out. You should really be wary on whats happening around.
Yes, I agree with you on this matter mate, and that's why it's very good to make proper research about any casino you intend to gamble on to know if it has good record or bad history of scam stories all over the internet before using. And secondly, if the casino seem to be new, looks legit, with no much information online, I will personally  advise you deposit the least minimum fund, while using that moment to study the casino, instead of depositing huge amount and later after being denied withdrawer, you start to regret.
In this case on my situation if ever there are some new sites which it do really looks good or interesting, then i do simply wait up for some initial tester or players but if ever i cant wait that long then im the one

who would really be testing out with my funds on which i would really be that using up a small amount of money on which i do tend to test out.If ever it do gets out my interest then i would definitely be staying
but if not then i would go back on where i was before. It is really a matter of preference since there are people who dont like this and like that but eventually been liked by others.

We do have different taste when it comes to design and games offered but mostly due to saturation of this market where almost sites are really just that similar when it comes
to their offering and other terms which it is really just that almost a clone but only differ on design.
hero member
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May 03, 2023, 04:56:57 PM
What will you do if you don't know that a online casino will ask you for KYC after winning over 8,000$ on the platform? And you now manage to process with the verification and they failed to pass you? Can you consider such a casino a scam?
Yes, I will definitely consider such casino as scam because that's exactly what scammers does by refusing to pay a gambler their proposed winning, which is why it's always advisable for gamblers to make research before using any new or old casino, so as to prevent ever having your funds confiscated by any scam casino.

Quote
Also, imagine you get attracted to an online casino because of the bonuses they offer and you open an account and make your first deposit then you didn't receive the promised bonus, is this an act of scam or not?
Yes, definitely that's an act of scam, but if you did followed the rules laid down for activating such bonuses and yet never got a single bonus, as such could be disappointing, and if I'm the one, I will never use such casino anymore.
Scam nowadays are really that really good on hiding up themselves specially when they do really have plans on scamming out huge into those people who are really that tending to make it look realistic or something
but eventually we could really be having to use that our own common sense on which we could really be able to spot out which is really that shady or having those red flags then you would really be
able to notice it out but if you are really that someone who doesnt really care at all and just proceed without any caution then you are really that susceptible when it comes to risk because
we know that casinos could neither be that legit or not. You wouldnt really be that dumb enough on not to notice things out. You should really be wary on whats happening around.
Yes, I agree with you on this matter mate, and that's why it's very good to make proper research about any casino you intend to gamble on to know if it has good record or bad history of scam stories all over the internet before using. And secondly, if the casino seem to be new, looks legit, with no much information online, I will personally  advise you deposit the least minimum fund, while using that moment to study the casino, instead of depositing huge amount and later after being denied withdrawer, you start to regret.
legendary
Activity: 2702
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May 03, 2023, 01:28:21 PM
If the casino also allows betting on sports bet then you can arbitrage out the amount possibly.  Not exactly an ideal solution but if somehow the requirement was a surprise and you are scared the operation might just disappear after making excuses then you have no choice I guess.  KYC should be a uniform thing but its not and also I've at least one site ask for multiple tests and endless requirements, took years for them to agree fully which is unfortunate.  Its usually a pain which is why its not a hard objection to understand.

But how can you do arbitration with a casino in sports betting? A casino has sports results automatically, there is nothing to look for, everything is to find a way to win and that's it, if the casino makes excuses that it will not pay until the kyc is met, then the requirement is met and if the casino begins to ask for more documents or more requirements is something that it should not do, because if it is a serious casino it can take 24 to 48 hours to approve it, and it will not start to do more verifications, unless it is millions of dollars to that they do a kyc verification with extreme caution, to avoid money laundering.

I think that the KYC identity verification procedure is carried out according to the methodology and by different bodies and organizations in completely different ways. 

Not without reason, many of you, those who have to undergo KYC verification, probably know that different data and documents may be required of them.  There are many options, such as a photo of a passport and a photo of a utility bill with an address and a name and a video image of a face, and so on.  It seems to me that there is no single standard for these checks. 
Now, with so many visits to banks, which are almost always videotaped, your personal data has long been well known to the authorities.  And if there are suspicions of crimes on your part, then at the request of the casino, the data can be provided to it. 
Thus, now the KYC procedure is generally becoming redundant and harmful everywhere, since it only takes time for both the player and the casino administration, which can already receive all the necessary verification data upon its request in case of suspicion. 

I think the real reason for the casino's nit-picking in the event of a payout is only because it is one of the ways to save money in the general pool of funds of the casino itself.  Or simply delaying payments, which is also useful for the balance of pool funds.
sr. member
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May 03, 2023, 12:44:47 PM
If the casino also allows betting on sports bet then you can arbitrage out the amount possibly.  Not exactly an ideal solution but if somehow the requirement was a surprise and you are scared the operation might just disappear after making excuses then you have no choice I guess.  KYC should be a uniform thing but its not and also I've at least one site ask for multiple tests and endless requirements, took years for them to agree fully which is unfortunate.  Its usually a pain which is why its not a hard objection to understand.

But how can you do arbitration with a casino in sports betting? A casino has sports results automatically, there is nothing to look for, everything is to find a way to win and that's it, if the casino makes excuses that it will not pay until the kyc is met, then the requirement is met and if the casino begins to ask for more documents or more requirements is something that it should not do, because if it is a serious casino it can take 24 to 48 hours to approve it, and it will not start to do more verifications, unless it is millions of dollars to that they do a kyc verification with extreme caution, to avoid money laundering.
sr. member
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May 03, 2023, 03:18:55 AM
If the casino rejects your KYC documents even though they are completely legit, it implies that they are indeed scamming you using their TOS as a shield. They provide various excuses to justify themselves.

However, if there is some sort of issue(Including minor ones) with your KYC documents, you are 100% at fault and the casino is right to reject your documents frankly speaking.

This is why you should make sure that there are no issues before submitting them op.

Agree with this.

There's no reason for a legit casino to consecutively reject your KYC verification if you really did submit all the documents needed. If you complied to all of the required documents such as picture of identification card, giving your personal information, bank statements, and the likes that are frequently asked in KYC, then it's on their end that has a problem, not you. If you provided a clear picture or copies of these, they should grant your KYC, unless they aren't legitimate casino to begin with who doesn't have enough funding to let you make a withdrawal.

But if your documents are incomplete and/or also blurry, then it's on you. Double check the things you submitted first to see whether the problem is you or them. If you know to yourself that it's on them, then make a complaint and post in scam & accusations board to gather opinions, to escalate the concern, and to give a warning to those people who want to try their website.

I also Agree with what you say, because there is no reason to reject them,one of the reasons why sometimes they reject them is because they are not so legible and cannot be read well and that is something that forces the Player to look for a new document that is often quite annoying to do it and that causes more work and effort,spending money and even going to a place to make an appointment to request that document, and that is what bothers you,that is why the casinos do not have to be so demanding with such a thing,they must settle for the client to continue there and continue betting, just as they can withdraw the player can also lose.

Rejection of KYC when you completed with legit details means that the site is scam
and not really willing to serve you , specially when time of asking KYC from withdrawing .
not unless that you are just start creating and they denied your files. that means they are looking at you as suspicious account
but this only happens very rare as the site cares nothing when you are registering as they are seeking for your deposit and as bait, but
once you need to take your wins or your deposit? then that issues will come and yes kyc verification will be there.

   -  Sometimes we don't know who is telling the truth or not because both parties can just make up a story that is not true. But even so, they say the fish is caught in one's own mouth.

That's why there is investigation and analysis so that we can know what is really true. Sometimes asking for kyc is just a reason for the casino platform so they can't give you the large amount of money you want to withdraw, often after submitting kyc, suddenly the complainant's account is different.
hero member
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May 03, 2023, 01:56:44 AM
Casinos seeking KYC for withdrawal are completely out of line; if they do not request KYC when funding, how can they want KYC after winning such large sums?

That's a good point but different jurisdictions can have different requirements or thresholds for when the KYC is required. On top of that, there might be different levels of verification. So it's possible that for smallish deposits only basic verification was required, but after winning big, the player might have fallen into a different threshold and was asked to complete a full verification.
But even if that was the case, every player should've been properly informed of the procedures when signing up.
I think the rules should be da same for deposit and withdraw. Now when someone puts 20$ and wins jackpot then he is withdrawing bigger amount then the deposit so I think is right to ask for KYC is KYC is also asked for same number if deposited.

Does that mean that if I deposit 20 and win 1000 dollars then I can't withdraw but less than 20usd? I didn't know that logic, and I don't see any sense in it either, if I deposited 20 dollars and won, it's my luck, why can't I withdraw? If it is with less than 20 dollars or to withdraw more than 20 dollars, kyc must be met for both amounts, there does not have to be a rule like this, I do not see any sense in it.

The kyc process is something that has to be complied with almost by obligation, everywhere in the casinos they always look for the kuyc, only a few do not require it, but due to the amount of deposit it should not be.
I was curious while reading what you wrote about not allowing anyone to withdraw higher than the amount of deposit until I realize that it was because of KYC. This might be a very good decision and it's good for anyone to read te rules of the casinos before depositing their money. I know this long before I started gambling because I was trading only, and as a fact then, they (brokers) will not allow you to withdraw just $1 if you did not do the KYC even if you deposit $100,000.

This is a global standard for AML, and if you are not convinced by it, then be sure you use no-KYC casino from the beginning.
hero member
Activity: 2366
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May 03, 2023, 01:04:19 AM
If the casino rejects your KYC documents even though they are completely legit, it implies that they are indeed scamming you using their TOS as a shield. They provide various excuses to justify themselves.

However, if there is some sort of issue(Including minor ones) with your KYC documents, you are 100% at fault and the casino is right to reject your documents frankly speaking.

This is why you should make sure that there are no issues before submitting them op.

Agree with this.

There's no reason for a legit casino to consecutively reject your KYC verification if you really did submit all the documents needed. If you complied to all of the required documents such as picture of identification card, giving your personal information, bank statements, and the likes that are frequently asked in KYC, then it's on their end that has a problem, not you. If you provided a clear picture or copies of these, they should grant your KYC, unless they aren't legitimate casino to begin with who doesn't have enough funding to let you make a withdrawal.

But if your documents are incomplete and/or also blurry, then it's on you. Double check the things you submitted first to see whether the problem is you or them. If you know to yourself that it's on them, then make a complaint and post in scam & accusations board to gather opinions, to escalate the concern, and to give a warning to those people who want to try their website.

I also Agree with what you say, because there is no reason to reject them,one of the reasons why sometimes they reject them is because they are not so legible and cannot be read well and that is something that forces the Player to look for a new document that is often quite annoying to do it and that causes more work and effort,spending money and even going to a place to make an appointment to request that document, and that is what bothers you,that is why the casinos do not have to be so demanding with such a thing,they must settle for the client to continue there and continue betting, just as they can withdraw the player can also lose.


People concluded immediately without trying to see what's wrong first or if they are wrong, that is why when doing KYC make sure that it is not blurry or the information is correct because that's onto you and not for the casino, others just take a blurry photo and putting some words that the casino are a scam because your KYC does not approve. Always try or troubleshoot it first on your own but if everything you've tried and still not working then that's the casino's fault.
legendary
Activity: 2702
Merit: 1465
May 03, 2023, 12:54:27 AM
If the casino rejects your KYC documents even though they are completely legit, it implies that they are indeed scamming you using their TOS as a shield. They provide various excuses to justify themselves.

However, if there is some sort of issue(Including minor ones) with your KYC documents, you are 100% at fault and the casino is right to reject your documents frankly speaking.

This is why you should make sure that there are no issues before submitting them op.

Agree with this.

There's no reason for a legit casino to consecutively reject your KYC verification if you really did submit all the documents needed. If you complied to all of the required documents such as picture of identification card, giving your personal information, bank statements, and the likes that are frequently asked in KYC, then it's on their end that has a problem, not you. If you provided a clear picture or copies of these, they should grant your KYC, unless they aren't legitimate casino to begin with who doesn't have enough funding to let you make a withdrawal.

But if your documents are incomplete and/or also blurry, then it's on you. Double check the things you submitted first to see whether the problem is you or them. If you know to yourself that it's on them, then make a complaint and post in scam & accusations board to gather opinions, to escalate the concern, and to give a warning to those people who want to try their website.

I also Agree with what you say, because there is no reason to reject them,one of the reasons why sometimes they reject them is because they are not so legible and cannot be read well and that is something that forces the Player to look for a new document that is often quite annoying to do it and that causes more work and effort,spending money and even going to a place to make an appointment to request that document, and that is what bothers you,that is why the casinos do not have to be so demanding with such a thing,they must settle for the client to continue there and continue betting, just as they can withdraw the player can also lose.

Rejection of KYC when you completed with legit details means that the site is scam
and not really willing to serve you , specially when time of asking KYC from withdrawing .
not unless that you are just start creating and they denied your files. that means they are looking at you as suspicious account
but this only happens very rare as the site cares nothing when you are registering as they are seeking for your deposit and as bait, but
once you need to take your wins or your deposit? then that issues will come and yes kyc verification will be there.
In my opinion, there are many reasons why a real person who submits perfectly accurate documents for KYC verification will be denied the successful completion of this identity verification.  These may be fuzzy or blurry photos submitted as part of this process.  You can also refuse on the basis of the lack of registration at the place of residence, even if everything is in order with this.  But the migration services allegedly did not enter the necessary data into the relevant population databases.  And so on.  Of course, all this is done only when you want to receive the money won at the casino into your account. 

I once in my life could not pass KYC at all for this reason - I was simply informed with enviable constancy that they could not reliably confirm my identity without explanation at all.  And the support generally stopped responding to my requests, and then to my indignation. True, it was a long time ago. 
But I think the practice of not accepting KYC continues. 
After all, this is the preservation of money on the casino accounts due to the actual "freezing" of the accounts of individual customers.  A small, but still savings for the pool of casino funds. 
So if you are going to withdraw money from a deposit to your account, you must always be potentially ready for trouble.
sr. member
Activity: 994
Merit: 441
May 03, 2023, 12:15:34 AM
What will you do if you don't know that a online casino will ask you for KYC after winning over 8,000$ on the platform? And you now manage to process with the verification and they failed to pass you? Can you consider such a casino a scam?
In this case I would definitely choose a trusted casino site first. Because a trusted casino site will never cheat you like this. Because trusted casino platform will never discredit their platform for this $8000. And if this happens to me by mistake, I will present it in the main thread of the platform with proof.
Also, imagine you get attracted to an online casino because of the bonuses they offer and you open an account and make your first deposit then you didn't receive the promised bonus, is this an act of scam or not?
Bonuses are different. By creating an account you deposited money there for bonus but did not receive the bonus in this case it cannot be declared a scam in advance. First look at their rules and regulations, if you make a mistake with any of the rules then it's your/my failure. But till date I have not deposited money on any platform for bonus.

I am trying to solve such an issue for someone very close to me and that the complaint he gave, I have no answer than maybe the bonus was canceled already before he made the deposit or there was a minimum deposit requirement.
Any other reasons?
The problem your close had may have been within the time limit. He could not deposit the money within that specified time due to which he did not get the bonus. Or suppose he was asked to deposit $20 but the fee was deducted from the wallet at the time of sending so there might have been less than $20 due to which he didn't get the bonus.
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