Enough to consider a casino scam? - page 16.

milewilda

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Quote from: Fortify on April 24, 2023, 03:26:51 PM

Quote from: KiaKia on April 07, 2023, 09:38:54 AM

Hi friends, I have some questions for you guys about online casinos

What will you do if you don't know that a online casino will ask you for KYC after winning over 8,000$ on the platform? And you now manage to process with the verification and they failed to pass you? Can you consider such a casino a scam?

Also, imagine you get attracted to an online casino because of the bonuses they offer and you open an account and make your first deposit then you didn't receive the promised bonus, is this an act of scam or not?

I am trying to solve such an issue for someone very close to me and that the complaint he gave, I have no answer than maybe the bonus was canceled already before he made the deposit or there was a minimum deposit requirement.

Any other reasons?

What people often willingly and conveniently overlook is that these very same casinos state these - usually quite near the top - of their terms of service. At this point I'd be more suspicious about a casino that does not require KYC, as most jurisdictions, even the notorious ones where you can buy a license, are now starting to require this setup. It also helps the casino/sportbook from being defrauded, because most of the biggest ones offer pretty large promotions and the only way they can do that is if they know each customer is genuine, if the same customer tries to get around the protections (trivially easy to do unless a verified identity is involved) then they stand to lose a lot of money.

We wont really be able to experience up these all things if we do just simply stick into those known platforms or simply that popular and reputable because usually people who do experience such problems is on the time that they would really be tending to use up and make deposits into new ones.Im not saying that theyre that bad directly but if ever you do hear out that kyc-less or doesnt have that license or simply offering some
too good to be true offerings or bonuses then better have doubt because if they could offer up something that much then there's always a catch.

This is why i dont really have that kind of confidence when it comes on testing out new platforms. Simply stick out with those known ones and you would really be saving up yourself from the hassle that it gives
when making up some DYOR. Any platforms or companies who do failed out on giving on what they do offer is simply showing that they are a scam or shady. Period.

Fortify

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Quote from: KiaKia on April 07, 2023, 09:38:54 AM

Hi friends, I have some questions for you guys about online casinos

What will you do if you don't know that a online casino will ask you for KYC after winning over 8,000$ on the platform? And you now manage to process with the verification and they failed to pass you? Can you consider such a casino a scam?

Also, imagine you get attracted to an online casino because of the bonuses they offer and you open an account and make your first deposit then you didn't receive the promised bonus, is this an act of scam or not?

I am trying to solve such an issue for someone very close to me and that the complaint he gave, I have no answer than maybe the bonus was canceled already before he made the deposit or there was a minimum deposit requirement.

Any other reasons?

What people often willingly and conveniently overlook is that these very same casinos state these - usually quite near the top - of their terms of service. At this point I'd be more suspicious about a casino that does not require KYC, as most jurisdictions, even the notorious ones where you can buy a license, are now starting to require this setup. It also helps the casino/sportbook from being defrauded, because most of the biggest ones offer pretty large promotions and the only way they can do that is if they know each customer is genuine, if the same customer tries to get around the protections (trivially easy to do unless a verified identity is involved) then they stand to lose a lot of money.

Alisha-k

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Quote from: KiaKia on April 07, 2023, 09:38:54 AM

Hi friends, I have some questions for you guys about online casinos

What will you do if you don't know that a online casino will ask you for KYC after winning over 8,000$ on the platform? And you now manage to process with the verification and they failed to pass you? Can you consider such a casino a scam?

Also, imagine you get attracted to an online casino because of the bonuses they offer and you open an account and make your first deposit then you didn't receive the promised bonus, is this an act of scam or not?

I am trying to solve such an issue for someone very close to me and that the complaint he gave, I have no answer than maybe the bonus was canceled already before he made the deposit or there was a minimum deposit requirement.

Any other reasons?

I don’t think any registered casino platform would hide their policies from users, however, if they should ask for KYC Which was not originally part of their policies, then I think you should just go ahead to provide them with the details they’re requesting for.

jeraldskie11

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Quote from: ?? on ??

That sounds like a frustrating situation. It's understandable to feel concerned if a casino asks for Know Your Customer (KYC) verification after winning an amount above the usual threshold.

It's not far from the truth that such things happen. So, before you enter a casino, check to see whether there are any negative reviews about that site. If you've ever made an account, make sure that if you withdraw, there's nothing wrong with your account so that the transaction goes smoothly. Aside from that, there are people who are just suspecting you, that's why you have to supply the documents for them to validate, just provide what they ask and don't protest if you see them trying to swindle you so that your situation will be resolved as soon as possible.

klidex

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Quote from: Wiwo on April 21, 2023, 05:39:10 PM

Quote from: klidex on April 21, 2023, 04:07:40 PM

Actually trying a new casino on this forum is not a big risk as long as you don't provide any KYC data and try a new casino using a small amount.
So we can find out for ourselves how the casino is running without having to wait for other people's experiences.
I myself am also too lazy to try the new casinos on this forum, whereas here there are many big casinos that can
become a safer place to gamble.[/left]

The most valuable advise is to only try a new casino with smaller amount to see. How their platform works before risking a higher amount in deposit, let say if the casino has an ANN thread here in the forum it could serve as additional security for players since they could contact the team directly or better still read the reviews of other members of the forum to learn more about the casino and how to. Solve some of the little issues that may arise from the activities of the player in the casino.

That's a good suggestion, but the question what if that casino doesn't have an ANN thread here?
Actually, if you just want to try a new casino, we don't need security from ANN, whereas outside the forum, lots of crypto casinos have sprung up and if you really want to try the new casino, you can use your suggestion using a small amount.
But for me, trying a new casino is a waste of time, it's better to gamble at an old casino that has long-proven security.

Fivestar4everMVP

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Quote from: ?? on ??

That sounds like a frustrating situation. It's understandable to feel concerned if a casino asks for Know Your Customer (KYC) verification after winning an amount above the usual threshold.

For those who are already familiar with how most casinos operate, it is not a frustrating situation at all, it's just the norm.
Online casinos most of the time do not ask user to verify their account upon registration, but the do state in their terms of service that they could ask a user to submit his or her kyc documents at anytime.
And from several experiences, it has become a norm that best time casinos ask users to submit their kyc documents, is after winning a huge amount of money and possibly want to withdraw, anyone that have been gambling before should already know about this and don't find the situation frustrating when it occurs.

kingvirtus09

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Quote from: Wiwo on April 21, 2023, 05:39:10 PM

Quote from: klidex on April 21, 2023, 04:07:40 PM

Actually trying a new casino on this forum is not a big risk as long as you don't provide any KYC data and try a new casino using a small amount.
So we can find out for ourselves how the casino is running without having to wait for other people's experiences.
I myself am also too lazy to try the new casinos on this forum, whereas here there are many big casinos that can
become a safer place to gamble.[/left]

The most valuable advise is to only try a new casino with smaller amount to see. How their platform works before risking a higher amount in deposit, let say if the casino has an ANN thread here in the forum it could serve as additional security for players since they could contact the team directly or better still read the reviews of other members of the forum to learn more about the casino and how to. Solve some of the little issues that may arise from the activities of the player in the casino.

What you suggest for me is a safe and good advice for newbie gamblers who will enter or enter the gambling industry here in the crypto space.
So that they will not be surprised by what they will try to gamble here. At least they can minimize how much they lose in their gambling somehow. In short I like your advise on this matter anyway.

maydna

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Quote from: South Park on April 23, 2023, 01:12:43 PM

Quote from: maydna on April 23, 2023, 12:23:27 PM

It is true that one can try out a new casino just to see how their service compares to other casinos. And that is a common thing gamblers do. But we don't know much that these new casinos can turn out to be scam casinos or casinos unsuitable for gambling. Especially if the new casino already has several unresolved cases, it will add to our suspicions about the potential for the casino to turn into a fraudulent casino in the future. I also don't try new casinos very often unless many members have tried and found no problems, so I hope not to encounter any problems. But these casinos can become scam casinos and no one will find out about it so we have to be careful.

When trying a new service regardless of their nature we need to always be on the cautious side, this way in the case our due diligence was deficient and we picked a casino which eventually scammed us our losses will be on the low side, now make no mistake, I would still be mad about it for being dumb enough to pick a scam casino if that happened to me, but at least the damage to your gambling account will be minimal and you would still be able to gamble at other reputable casinos as if nothing had happened.

We can avoid choosing the wrong casino by selecting the casinos on this forum. That way, we will not be exposed to fraud cases by scam casinos and can play gambling comfortably. With so many new casinos out there, it doesn't guarantee we will find a good casino because we don't know the people who leave those reviews. But if we read the reviews on this forum, we will know that the reviews from members here are honest. And it can prevent choosing the wrong casino.

tusandii

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Quote from: Wiwo on April 23, 2023, 01:55:00 PM

Many and most of the accusations that have spring up in recent time here have been majorly about kyc and what it demand and process have been, and it looks as if some scam casinos are using the kyc process to steal from players by not allowing them to withdraw even though they pass the kyc process.

But cases of fraud of this kind are only carried out by casinos which are still relatively small or do not yet have popularity.
Those casinos that are already big and trusted cannot possibly use KYC just to cheat and let alone cheat to make customers feel disappointed, it seems impossible.
It is very important to be careful in choosing a casino, one of which is by looking at the reputation and number of betting turnovers in the casino.
There are many casinos that start out well at first but when a player gets a big win that drains their bankroll they don't pay for it and prefer to ruin their reputation by committing fraud.

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Quote from: Haunebu on April 22, 2023, 08:13:40 AM

If the casino rejects your KYC documents even though they are completely legit, it implies that they are indeed scamming you using their TOS as a shield. They provide various excuses to justify themselves.
...

Verification documents might be rejected for various reasons and I have experienced this myself on different platforms. However, when the casino, or any other service, rejects the submitted documents they need to provide the exact reason why your OSS weren't accepted and tell you what to do to avoid making the same mistake when you resubmit them.
It's not neccesarly a sign of scam but if the don't give an explanation and give you another chance to verify your identity then this is definitively a red flag.

Wiwo

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Quote from: ?? on ??

That sounds like a frustrating situation. It's understandable to feel concerned if a casino asks for Know Your Customer (KYC) verification after winning an amount above the usual threshold.

Exactly and most importantly if the KYC threshold is covered in the T&C of the casino and this can be of importance for the gambler to take note of that requirement and be willing to pass through the KYC process if the player has gone through the KYC process but the casino denied the player his withdrawal still it then clear that that is a case of clear scam attempt and should be reported at will.

Many and most of the accusations that have spring up in recent time here have been majorly about kyc and what it demand and process have been, and it looks as if some scam casinos are using the kyc process to steal from players by not allowing them to withdraw even though they pass the kyc process.

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Quote from: AicecreaME on April 22, 2023, 08:48:42 AM

Quote from: Haunebu on April 22, 2023, 08:13:40 AM

If the casino rejects your KYC documents even though they are completely legit, it implies that they are indeed scamming you using their TOS as a shield. They provide various excuses to justify themselves.

However, if there is some sort of issue(Including minor ones) with your KYC documents, you are 100% at fault and the casino is right to reject your documents frankly speaking.

This is why you should make sure that there are no issues before submitting them op.

Agree with this.

There's no reason for a legit casino to consecutively reject your KYC verification if you really did submit all the documents needed. If you complied to all of the required documents such as picture of identification card, giving your personal information, bank statements, and the likes that are frequently asked in KYC, then it's on their end that has a problem, not you. If you provided a clear picture or copies of these, they should grant your KYC, unless they aren't legitimate casino to begin with who doesn't have enough funding to let you make a withdrawal.

But if your documents are incomplete and/or also blurry, then it's on you. Double check the things you submitted first to see whether the problem is you or them. If you know to yourself that it's on them, then make a complaint and post in scam & accusations board to gather opinions, to escalate the concern, and to give a warning to those people who want to try their website.

To be honest with you, that thing about documents or a picture being blur or not clear enough could be also used as a shady casino as an excuse, so they can continue to held the money of their gamblers. That is one of the reasons KYC will evolve in the future as telephones with NFC technology continue to be more accessible. Instead of taking pictures of a document, the industry may move so gamblers would need to scan the chip in their IDs and passports and also use the fingerprint scanners on their phone (so they can tell it matches with the biometric data on the chip).

In our eyes, it could be more intrusive but centainly it may make things more accurate and fast for KYC casinos.

South Park

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Quote from: maydna on April 23, 2023, 12:23:27 PM

It is true that one can try out a new casino just to see how their service compares to other casinos. And that is a common thing gamblers do. But we don't know much that these new casinos can turn out to be scam casinos or casinos unsuitable for gambling. Especially if the new casino already has several unresolved cases, it will add to our suspicions about the potential for the casino to turn into a fraudulent casino in the future. I also don't try new casinos very often unless many members have tried and found no problems, so I hope not to encounter any problems. But these casinos can become scam casinos and no one will find out about it so we have to be careful.

When trying a new service regardless of their nature we need to always be on the cautious side, this way in the case our due diligence was deficient and we picked a casino which eventually scammed us our losses will be on the low side, now make no mistake, I would still be mad about it for being dumb enough to pick a scam casino if that happened to me, but at least the damage to your gambling account will be minimal and you would still be able to gamble at other reputable casinos as if nothing had happened.

maydna

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Quote from: klidex on April 21, 2023, 04:07:40 PM

Quote from: maydna on April 21, 2023, 03:52:50 PM

Quote from: Wiwo on April 20, 2023, 12:32:14 PM

Quote from: maydna on April 20, 2023, 12:19:17 PM

Quote from: coinerer on April 20, 2023, 10:55:19 AM

Quote from: Wiwo on April 20, 2023, 10:41:35 AM

Quote from: coin.princess on April 20, 2023, 04:38:16 AM

You can consider it as a scam if it did something that is against the law or that is really inappropriate for instance you just won a big amount of money and they will do anything to delay it or in case won't allow you to withdraw and you submitted the required document but still, they did not accept it even though you know that what you have send is valid and doesn't have any problem.

I think you should away on those kind of gambling site.

Even though the ops stated clearly that he didn't know that the casino will ask for kyc but after he won an amount that is above many casino trence hold for kyc demand, because most of the casino may allow you to withdraw any amount that is below $5k but any winning above that limit will trigger kyc demand and the player will need to go through kyc verifications.
But in a situation where the player passed all the verification process and the casino refused to grant him access to the fund then he can call the scam.

Casino sites may require kyc to withdraw large amounts which almost all sites require. But all sites must write this into their rules. op said in his post that he is willing to do kyc but he submitted kyc but his kyc is not getting approved. If the site is repeatedly rejected by kyc despite submitting the correct information, then the site must be trying to cheat, so the site can be called a scam. But op has not posted any proper proof that his kyc was rejected after submitting kyc

Maybe we better think that @OP has forgotten it even though he has re-sent KYC. He doesn't need to play there if the casino is proven to be a scam casino. But if the KYC is refused, there should be info from the casino about what to do and the casino shouldn't be too complicated for players who want to do KYC and agree to it immediately. If refused, this adds to the suspicion that the casino is really a scam. Or maybe in this case, there is a misunderstanding between @OP and the casino so the problem cannot be resolved.

Exactly if the ops pass the KYC but are refused by the casino without any explanation or note to state what part of the document was not accepted that is a clear violation and a scam act from the casino, just as I said in the previous comment, we must read through a casino T&C to be sure of what term and conditions we are up against before making an account.

Also, check the online reviews and also take note of that casino that has an ANN thread here in the forum before playing on them.

And if the ANN threads on this forum don't show that the casino is an honest casino and lots of people doubt it, we don't need to try it because it's been explained by the people here. We already have many trusted casinos on this forum and good reputations, so there's no need to look for or try casinos whose services are still in doubt. In playing gambling, we need to find a casino that suits us and choosing a casino based on what other people say doesn't mean it's right for us. We have to look for it until we find a casino that we think is suitable.

Actually trying a new casino on this forum is not a big risk as long as you don't provide any KYC data and try a new casino using a small amount.
So we can find out for ourselves how the casino is running without having to wait for other people's experiences.
I myself am also too lazy to try the new casinos on this forum, whereas here there are many big casinos that can
become a safer place to gamble.

It is true that one can try out a new casino just to see how their service compares to other casinos. And that is a common thing gamblers do. But we don't know much that these new casinos can turn out to be scam casinos or casinos unsuitable for gambling. Especially if the new casino already has several unresolved cases, it will add to our suspicions about the potential for the casino to turn into a fraudulent casino in the future. I also don't try new casinos very often unless many members have tried and found no problems, so I hope not to encounter any problems. But these casinos can become scam casinos and no one will find out about it so we have to be careful.

AicecreaME

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Quote from: Haunebu on April 22, 2023, 08:13:40 AM

If the casino rejects your KYC documents even though they are completely legit, it implies that they are indeed scamming you using their TOS as a shield. They provide various excuses to justify themselves.

However, if there is some sort of issue(Including minor ones) with your KYC documents, you are 100% at fault and the casino is right to reject your documents frankly speaking.

This is why you should make sure that there are no issues before submitting them op.

Agree with this.

There's no reason for a legit casino to consecutively reject your KYC verification if you really did submit all the documents needed. If you complied to all of the required documents such as picture of identification card, giving your personal information, bank statements, and the likes that are frequently asked in KYC, then it's on their end that has a problem, not you. If you provided a clear picture or copies of these, they should grant your KYC, unless they aren't legitimate casino to begin with who doesn't have enough funding to let you make a withdrawal.

But if your documents are incomplete and/or also blurry, then it's on you. Double check the things you submitted first to see whether the problem is you or them. If you know to yourself that it's on them, then make a complaint and post in scam & accusations board to gather opinions, to escalate the concern, and to give a warning to those people who want to try their website.

Sanitough

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Quote from: Wiwo on April 20, 2023, 10:41:35 AM

Quote from: coin.princess on April 20, 2023, 04:38:16 AM

You can consider it as a scam if it did something that is against the law or that is really inappropriate for instance you just won a big amount of money and they will do anything to delay it or in case won't allow you to withdraw and you submitted the required document but still, they did not accept it even though you know that what you have send is valid and doesn't have any problem.

I think you should away on those kind of gambling site.

Even though the ops stated clearly that he didn't know that the casino will ask for kyc but after he won an amount that is above many casino trence hold for kyc demand, because most of the casino may allow you to withdraw any amount that is below $5k but any winning above that limit will trigger kyc demand and the player will need to go through kyc verifications.

But in a situation where the player passed all the verification process and the casino refused to grant him access to the fund then he can call the scam.

Obviously, that’s already a sign of scam once your KYC is always neglected, which means they really have no intention to release your won amount. But I don’t think it’s their first time to do that if ever, they may have past victims same like your case. That’s the reason why we should also take some time reading the reviews, because apparently, those previous victims will definitely post their complaints so they can also help other gamblers to stay away from the said casino.

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If the casino rejects your KYC documents even though they are completely legit, it implies that they are indeed scamming you using their TOS as a shield. They provide various excuses to justify themselves.

However, if there is some sort of issue(Including minor ones) with your KYC documents, you are 100% at fault and the casino is right to reject your documents frankly speaking.

This is why you should make sure that there are no issues before submitting them op.

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Quote from: Gyfts on April 22, 2023, 04:44:36 AM

Quote from: Adbitco on April 07, 2023, 11:38:04 AM

...

Generally sound advice; however, casinos are at no obligation to accept KYC documents and can deny them arbitrarily. Not that I've dug too deeply into the legal jargon of the ToS from some of these casinos, but I'm sure some of the shadier ones will explicitly state in the ToS that balance forfeiture is completely within their rights as a casino. The ToS you read on their websites become utterly useless if there's arbitrary enforcement or if there isn't any solution to violation of the ToS on behalf of the player. They read like legal contracts. None of these casinos are in jurisdictions that would allow you to hold them accountable to their own ToS should they violate their own rules.

Don't just rely on the ToS, rely on reputation.

- I would somewhat agree with the reputation, although in the eyes of the majority gambling is not a good activity, but even so if many gamblers play in a casino here in crypto gambling we can say that the reputation of the casino like this is good .

Especially when we don't hear much about the issues that gambling casinos have faced with those who have played on their platform before, right?

Gyfts

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Quote from: Adbitco on April 07, 2023, 11:38:04 AM

...

Generally sound advice; however, casinos are at no obligation to accept KYC documents and can deny them arbitrarily. Not that I've dug too deeply into the legal jargon of the ToS from some of these casinos, but I'm sure some of the shadier ones will explicitly state in the ToS that balance forfeiture is completely within their rights as a casino. The ToS you read on their websites become utterly useless if there's arbitrary enforcement or if there isn't any solution to violation of the ToS on behalf of the player. They read like legal contracts. None of these casinos are in jurisdictions that would allow you to hold them accountable to their own ToS should they violate their own rules.

Don't just rely on the ToS, rely on reputation.

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Apart from what op had written, there are many thing we can see in a casino or the experience we might have had with using a casino that can consider it as a scam. We have not heard from op for long now but if we consider what he had written based on his explanation, I think we can still give the casino a prove of doubt to be sure that we are not taking a weak conclusion about the casino.
There are some casinos that are very slow to something like this but with time things are going to be resolved.
No what the problem we have with casinos, we should always be patient to understand before judging.

Topic: Enough to consider a casino scam? - page 16. (Read 3506 times)