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Topic: Enough to consider a casino scam? - page 14. (Read 3481 times)

full member
Activity: 2170
Merit: 182
“FRX: Ferocious Alpha”
May 02, 2023, 11:05:35 PM
If the casino rejects your KYC documents even though they are completely legit, it implies that they are indeed scamming you using their TOS as a shield. They provide various excuses to justify themselves.

However, if there is some sort of issue(Including minor ones) with your KYC documents, you are 100% at fault and the casino is right to reject your documents frankly speaking.

This is why you should make sure that there are no issues before submitting them op.

Agree with this.

There's no reason for a legit casino to consecutively reject your KYC verification if you really did submit all the documents needed. If you complied to all of the required documents such as picture of identification card, giving your personal information, bank statements, and the likes that are frequently asked in KYC, then it's on their end that has a problem, not you. If you provided a clear picture or copies of these, they should grant your KYC, unless they aren't legitimate casino to begin with who doesn't have enough funding to let you make a withdrawal.

But if your documents are incomplete and/or also blurry, then it's on you. Double check the things you submitted first to see whether the problem is you or them. If you know to yourself that it's on them, then make a complaint and post in scam & accusations board to gather opinions, to escalate the concern, and to give a warning to those people who want to try their website.

I also Agree with what you say, because there is no reason to reject them,one of the reasons why sometimes they reject them is because they are not so legible and cannot be read well and that is something that forces the Player to look for a new document that is often quite annoying to do it and that causes more work and effort,spending money and even going to a place to make an appointment to request that document, and that is what bothers you,that is why the casinos do not have to be so demanding with such a thing,they must settle for the client to continue there and continue betting, just as they can withdraw the player can also lose.

Rejection of KYC when you completed with legit details means that the site is scam
and not really willing to serve you , specially when time of asking KYC from withdrawing .
not unless that you are just start creating and they denied your files. that means they are looking at you as suspicious account
but this only happens very rare as the site cares nothing when you are registering as they are seeking for your deposit and as bait, but
once you need to take your wins or your deposit? then that issues will come and yes kyc verification will be there.
legendary
Activity: 2590
Merit: 1882
Leading Crypto Sports Betting & Casino Platform
May 02, 2023, 09:57:34 PM
If the casino rejects your KYC documents even though they are completely legit, it implies that they are indeed scamming you using their TOS as a shield. They provide various excuses to justify themselves.

However, if there is some sort of issue(Including minor ones) with your KYC documents, you are 100% at fault and the casino is right to reject your documents frankly speaking.

This is why you should make sure that there are no issues before submitting them op.

Agree with this.

There's no reason for a legit casino to consecutively reject your KYC verification if you really did submit all the documents needed. If you complied to all of the required documents such as picture of identification card, giving your personal information, bank statements, and the likes that are frequently asked in KYC, then it's on their end that has a problem, not you. If you provided a clear picture or copies of these, they should grant your KYC, unless they aren't legitimate casino to begin with who doesn't have enough funding to let you make a withdrawal.

But if your documents are incomplete and/or also blurry, then it's on you. Double check the things you submitted first to see whether the problem is you or them. If you know to yourself that it's on them, then make a complaint and post in scam & accusations board to gather opinions, to escalate the concern, and to give a warning to those people who want to try their website.

I also Agree with what you say, because there is no reason to reject them,one of the reasons why sometimes they reject them is because they are not so legible and cannot be read well and that is something that forces the Player to look for a new document that is often quite annoying to do it and that causes more work and effort,spending money and even going to a place to make an appointment to request that document, and that is what bothers you,that is why the casinos do not have to be so demanding with such a thing,they must settle for the client to continue there and continue betting, just as they can withdraw the player can also lose.
STT
legendary
Activity: 4102
Merit: 1454
May 02, 2023, 06:05:31 PM
If the casino also allows betting on sports bet then you can arbitrage out the amount possibly.  Not exactly an ideal solution but if somehow the requirement was a surprise and you are scared the operation might just disappear after making excuses then you have no choice I guess.  KYC should be a uniform thing but its not and also I've at least one site ask for multiple tests and endless requirements, took years for them to agree fully which is unfortunate.  Its usually a pain which is why its not a hard objection to understand.
sr. member
Activity: 1092
Merit: 342
Hire Bitcointalk Camp. Manager @ r7promotions.com
May 02, 2023, 03:46:09 PM
Casinos seeking KYC for withdrawal are completely out of line; if they do not request KYC when funding, how can they want KYC after winning such large sums?

That's a good point but different jurisdictions can have different requirements or thresholds for when the KYC is required. On top of that, there might be different levels of verification. So it's possible that for smallish deposits only basic verification was required, but after winning big, the player might have fallen into a different threshold and was asked to complete a full verification.
But even if that was the case, every player should've been properly informed of the procedures when signing up.
I think the rules should be da same for deposit and withdraw. Now when someone puts 20$ and wins jackpot then he is withdrawing bigger amount then the deposit so I think is right to ask for KYC is KYC is also asked for same number if deposited.

Does that mean that if I deposit 20 and win 1000 dollars then I can't withdraw but less than 20usd? I didn't know that logic, and I don't see any sense in it either, if I deposited 20 dollars and won, it's my luck, why can't I withdraw? If it is with less than 20 dollars or to withdraw more than 20 dollars, kyc must be met for both amounts, there does not have to be a rule like this, I do not see any sense in it.

The kyc process is something that has to be complied with almost by obligation, everywhere in the casinos they always look for the kuyc, only a few do not require it, but due to the amount of deposit it should not be.
sr. member
Activity: 2604
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Vave.com - Crypto Casino
May 02, 2023, 03:37:53 PM
What will you do if you don't know that a online casino will ask you for KYC after winning over 8,000$ on the platform? And you now manage to process with the verification and they failed to pass you? Can you consider such a casino a scam?
Yes, I will definitely consider such casino as scam because that's exactly what scammers does by refusing to pay a gambler their proposed winning, which is why it's always advisable for gamblers to make research before using any new or old casino, so as to prevent ever having your funds confiscated by any scam casino.

Quote
Also, imagine you get attracted to an online casino because of the bonuses they offer and you open an account and make your first deposit then you didn't receive the promised bonus, is this an act of scam or not?
Yes, definitely that's an act of scam, but if you did followed the rules laid down for activating such bonuses and yet never got a single bonus, as such could be disappointing, and if I'm the one, I will never use such casino anymore.
Scam nowadays are really that really good on hiding up themselves specially when they do really have plans on scamming out huge into those people who are really that tending to make it look realistic or something
but eventually we could really be having to use that our own common sense on which we could really be able to spot out which is really that shady or having those red flags then you would really be
able to notice it out but if you are really that someone who doesnt really care at all and just proceed without any caution then you are really that susceptible when it comes to risk because
we know that casinos could neither be that legit or not. You wouldnt really be that dumb enough on not to notice things out. You should really be wary on whats happening around.
If you do want to save up yourself on the hassle on making some research then you should just simply stick into those traditional ones.
legendary
Activity: 2436
Merit: 1561
May 02, 2023, 03:36:50 PM
and to make matters worse every situation, the casino when asking for KYC requires the customer to show proof of funds,

What you're describing here is a pure scam. There's no way any laws would require casinos to play the role of financial investigators and to decide whether players' funds have been earned in a legit way or not. They might be required to report any suspicious activity to relevant authorities, or ask you for the source of income when registering, but asking for proof of funds is way above their competence.

unfortunately new casinos lately have resorted a lot to this scheme of using TOS as a weapon to steal the customer's money, and to get many customers they put high bonuses, but with impossible requirements to be met and even when the person complies they don't pay and close your account, accuse you of bonus abuse which is something against their TOS

Remember all: ToS do not supersede the law. Any entity can put whatever they want into their ToS, but that does not mean they can do whatever they want with your funds. Usually the worst that can happen for violating ToS is to get banned from using the site.
hero member
Activity: 1092
Merit: 747
May 02, 2023, 03:04:14 PM
What will you do if you don't know that a online casino will ask you for KYC after winning over 8,000$ on the platform? And you now manage to process with the verification and they failed to pass you? Can you consider such a casino a scam?
Yes, I will definitely consider such casino as scam because that's exactly what scammers does by refusing to pay a gambler their proposed winning, which is why it's always advisable for gamblers to make research before using any new or old casino, so as to prevent ever having your funds confiscated by any scam casino.

Quote
Also, imagine you get attracted to an online casino because of the bonuses they offer and you open an account and make your first deposit then you didn't receive the promised bonus, is this an act of scam or not?
Yes, definitely that's an act of scam, but if you did followed the rules laid down for activating such bonuses and yet never got a single bonus, as such could be disappointing, and if I'm the one, I will never use such casino anymore.
full member
Activity: 1204
Merit: 162
May 02, 2023, 07:24:01 AM
Casinos seeking KYC for withdrawal are completely out of line; if they do not request KYC when funding, how can they want KYC after winning such large sums?

That's a good point but different jurisdictions can have different requirements or thresholds for when the KYC is required. On top of that, there might be different levels of verification. So it's possible that for smallish deposits only basic verification was required, but after winning big, the player might have fallen into a different threshold and was asked to complete a full verification.
But even if that was the case, every player should've been properly informed of the procedures when signing up.
I think the rules should be da same for deposit and withdraw. Now when someone puts 20$ and wins jackpot then he is withdrawing bigger amount then the deposit so I think is right to ask for KYC is KYC is also asked for same number if deposited.
legendary
Activity: 3374
Merit: 2198
I stand with Ukraine.
May 02, 2023, 04:57:40 AM
Hi friends, I have some questions for you guys about online casinos

What will you do if you don't know that a online casino will ask you for KYC after winning over 8,000$ on the platform? And you now manage to process with the verification and they failed to pass you? Can you consider such a casino a scam?

Normally, the KYC process is done by third parties, so, don't think they intentionally make you fail.

Also, imagine you get attracted to an online casino because of the bonuses they offer and you open an account and make your first deposit then you didn't receive the promised bonus, is this an act of scam or not?

I would consider such casino a scam without a doubt. This kind of behaviour is unacceptable in the world of gambling. I think the money deposited on such site can be considered lost. I would withdraw my money right away from there, but the thing is that it's not allowed even on many honest sites, so, I wouldn't expect it would be allowed on such a site like this one. My suggesting is, wager the required amount and immediately withdraw after that.
sr. member
Activity: 2296
Merit: 348
May 02, 2023, 03:32:24 AM
Casinos seeking KYC for withdrawal are completely out of line; if they do not request KYC when funding, how can they want KYC after winning such large sums?

That's a good point but different jurisdictions can have different requirements or thresholds for when the KYC is required. On top of that, there might be different levels of verification. So it's possible that for smallish deposits only basic verification was required, but after winning big, the player might have fallen into a different threshold and was asked to complete a full verification.
But even if that was the case, every player should've been properly informed of the procedures when signing up.
No casino or gambling platform would ask you for KYC verification at the time of deposit or registration since they don't want to stop you from gambling on their platform, it's a basic tactic not to let a gambler go away from the platform. They will also never let you know themselves that this is a requirement at the time of signing up.

But, they usually have this mentioned in the Terms and Conditions and that is what they say later when asked if why they didn't ask for KYC at the beginning or mentioned it. That is how it works in casinos these days.
sr. member
Activity: 938
Merit: 303
May 01, 2023, 10:06:56 PM
Maybe that will be considered a scam casino as we are all known that we can say that thing or site is a scam once we are providing a legit documents and still can not able to  pass the KYC verification and their customer service wont message us so without a doubt we think that casino is a scam. And also there's a thing if we deposit then there'd no problem but in the end of the day and we are trying to withdraw our earnings then they will not want a message but lock our accounts.
Cases like this almost happen a lot because usually when we make a deposit it ends up being too much drama just to process complex withdrawals and suddenly the account is frozen including the winnings, usually this happens because there are two things happening because we are cheating or the casino is trying do not want us to withdraw a lot of money from their site . but most of what happens is cases of casino fraud which makes it difficult when we provide documents and KYC.

Obviously if a casino takes more than a week to process and troubleshoot your issue then they are a fraudulent casino, so it's best to create a thread on the scam boards on this forum to flag the casino and be sure to provide screenshots to substantiate your allegation.

      -  I agree with what you said mate, there are only two either the gambler is the cheater or the casino itself? So if for example there are people who complain, there is actually an investigation first.

There are times that after the investigation, the person who is at fault is the person making the complaint and sometimes, as you said, it takes more than a week or month until the person making the complaint is told that the support of the casino platform still has no answer.
legendary
Activity: 3164
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Leading Crypto Sports Betting & Casino Platform
May 01, 2023, 06:32:59 PM
Casinos seeking KYC for withdrawal are completely out of line; if they do not request KYC when funding, how can they want KYC after winning such large sums?

That's a good point but different jurisdictions can have different requirements or thresholds for when the KYC is required. On top of that, there might be different levels of verification. So it's possible that for smallish deposits only basic verification was required, but after winning big, the player might have fallen into a different threshold and was asked to complete a full verification.
But even if that was the case, every player should've been properly informed of the procedures when signing up.

I agree, but one of the big problems I've seen is that in many casinos they let customers make large deposits, and they don't ask for KYC when the customer makes a large deposit, they wait for the customer to play in the casino, when the customer loses all the money in the casino so the casino just lets it, it's ok to make a big deposit at the casino and lose everything at the casino, but when a customer makes a big deposit and wins a lot of money and decides to withdraw everything he won then the casino asks for KYC, and to make matters worse every situation, the casino when asking for KYC requires the customer to show proof of funds, see how far certain casinos go

Why was the customer not asked for proof of funds when he made a deposit or as soon as he created an account at the casino? does it really make sense to ask for proof of funds after the person plays a lot at the casino and wins a lot at the casino? another situation arises when a customer makes a deposit of little money, plays and wins a lot of money, at that time the guy just picked a fight with the casino, the casino starts going around to pay, first they ask for KYC, then they start accusing the customer of what he did cheating, then they accuse the customer of having too many accounts and then close the customer's account. there are many casinos that have this behavior, this is a scam, they use the TOS to steal money from customers

unfortunately new casinos lately have resorted a lot to this scheme of using TOS as a weapon to steal the customer's money, and to get many customers they put high bonuses, but with impossible requirements to be met and even when the person complies they don't pay and close your account, accuse you of bonus abuse which is something against their TOS
member
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Crypto bookmaker and casino
May 01, 2023, 06:03:02 PM
Seeing the expression and the way op had written his own part from the current gambling platform that he is using and they refused or they have to confirm his KYC document that he submitted, I will like for him to be patient enough since we don't know how he went about the own process whether he even submitted the right documents that is required of him.
legendary
Activity: 2436
Merit: 1561
May 01, 2023, 03:22:41 PM
Casinos seeking KYC for withdrawal are completely out of line; if they do not request KYC when funding, how can they want KYC after winning such large sums?

That's a good point but different jurisdictions can have different requirements or thresholds for when the KYC is required. On top of that, there might be different levels of verification. So it's possible that for smallish deposits only basic verification was required, but after winning big, the player might have fallen into a different threshold and was asked to complete a full verification.
But even if that was the case, every player should've been properly informed of the procedures when signing up.
sr. member
Activity: 2226
Merit: 347
May 01, 2023, 02:56:58 PM
That sounds like a frustrating situation. It's understandable to feel concerned if a casino asks for Know Your Customer (KYC) verification after winning an amount above the usual threshold.
It's not far from the truth that such things happen. So, before you enter a casino, check to see whether there are any negative reviews about that site. If you've ever made an account, make sure that if you withdraw, there's nothing wrong with your account so that the transaction goes smoothly. Aside from that, there are people who are just suspecting you, that's why you have to supply the documents for them to validate, just provide what they ask and don't protest if you see them trying to swindle you so that your situation will be resolved as soon as possible.

It because we don't conduct a thorough research before joining a casino makes it some how difficult for us to find a means to trust them when we pass through little challenges with them and most of which are kyc related issues, this could have been well dealt with if we had done the appropriate thing from the beginning, then should in case you're such in this category then make sure that you supply them with every demanding kyc verification requirements as needed.
we tend to immediately trust casinos that are already popular, especially if there are lots of positive reviews from several players, that gives better confidence.
suspicion of our casino account, it is actually based on our account activity as well. if the compliance party from the casino sees something suspicious from our account, they have the right to ask for KYC or other conditions to make it easier for us to access withdrawals in the future. we all know that there are pros with this method and there are also cons with all of this. but whatever policy is made, as players we must obey it.

I am a casino player but it is not with that much money, and what I do the most is that I can play in a reliable casino, I have no problem with giving my kyc, because what interests me is that I can play calmly and that I can do a withdrawal without problems, for example in duelbits things are quite relaxed, many complain about giving the kyc but in this type of casino I don't mind giving it, because it has enough security, they take out many bonuses, promotions all the time and give many options so they can win, the contests are very good, the only problem they sometimes say is that the kyc takes time to pass, but that's why they study each player well.

When it comes to preference then its none others business on what would be your choices or selection when it comes to things since we do have our own criteria whether we would be strictly be sticking into those reputable or known platforms or simply that old enough and been trusted or would really be tending up to test up those new platforms that just had recently launched in the market? Actually there
are people who are really like this on which they are really that a fan on testing out some new casinos specially if they do see something that it is really that interested. They would really be
that testing it out whether it would really be that able to hit up their expectations or not.

Somewhat when you do have the experience then it would really that impossible that you cant really be able to see some odd actions or features or behavior on the time you would really be testing out.
Using up your own common sense then it would really be that impossible if you cant spot it out.  There are lots of things which indicates that you've
been dealing with shady stuff.
hero member
Activity: 1148
Merit: 518
May 01, 2023, 12:10:16 PM
Hi friends, I have some questions for you guys about online casinos

What will you do if you don't know that a online casino will ask you for KYC after winning over 8,000$ on the platform? And you now manage to process with the verification and they failed to pass you? Can you consider such a casino a scam?

Also, imagine you get attracted to an online casino because of the bonuses they offer and you open an account and make your first deposit then you didn't receive the promised bonus, is this an act of scam or not?

I am trying to solve such an issue for someone very close to me and that the complaint he gave, I have no answer than maybe the bonus was canceled already before he made the deposit or there was a minimum deposit requirement.

Any other reasons?
Casinos seeking KYC for withdrawal are completely out of line; if they do not request KYC when funding, how can they want KYC after winning such large sums?  The whole operation appears shady, and I would advise you to pull out of whatever business you have with them. True, no matter how hard you try, there will be more victims of fraudulent scams in this space. Casino playing is necessary for top casino fans. They are prepared to face the game with full concentration, reluctant to give up and hoping to earn significantly from their enormous forecast.
legendary
Activity: 3010
Merit: 1280
Get $2100 deposit bonuses & 60 FS
April 30, 2023, 05:26:30 PM

Maybe that will be considered a scam casino as we are all known that we can say that thing or site is a scam once we are providing a legit documents and still can not able to  pass the KYC verification and their customer service wont message us so without a doubt we think that casino is a scam. And also there's a thing if we deposit then there'd no problem but in the end of the day and we are trying to withdraw our earnings then they will not want a message but lock our accounts.

I disagree, as long as the KYC procedure is written on their terms, asking a player to undergo KYC after winning a huge amount cannot be considered as scamming.  There might be an ulterior motive but technically it is not wrong to ask for KYC.  Ignorance is not exempted in applying law, even people who have no idea that they are already doing a crime is still penalized and imprisoned.

Quote
Also, imagine you get attracted to an online casino because of the bonuses they offer and you open an account and make your first deposit then you didn't receive the promised bonus, is this an act of scam or not?

This might be an act of fraud.
sr. member
Activity: 1092
Merit: 342
Hire Bitcointalk Camp. Manager @ r7promotions.com
April 30, 2023, 05:02:20 PM
That sounds like a frustrating situation. It's understandable to feel concerned if a casino asks for Know Your Customer (KYC) verification after winning an amount above the usual threshold.
It's not far from the truth that such things happen. So, before you enter a casino, check to see whether there are any negative reviews about that site. If you've ever made an account, make sure that if you withdraw, there's nothing wrong with your account so that the transaction goes smoothly. Aside from that, there are people who are just suspecting you, that's why you have to supply the documents for them to validate, just provide what they ask and don't protest if you see them trying to swindle you so that your situation will be resolved as soon as possible.

It because we don't conduct a thorough research before joining a casino makes it some how difficult for us to find a means to trust them when we pass through little challenges with them and most of which are kyc related issues, this could have been well dealt with if we had done the appropriate thing from the beginning, then should in case you're such in this category then make sure that you supply them with every demanding kyc verification requirements as needed.
we tend to immediately trust casinos that are already popular, especially if there are lots of positive reviews from several players, that gives better confidence.
suspicion of our casino account, it is actually based on our account activity as well. if the compliance party from the casino sees something suspicious from our account, they have the right to ask for KYC or other conditions to make it easier for us to access withdrawals in the future. we all know that there are pros with this method and there are also cons with all of this. but whatever policy is made, as players we must obey it.

I am a casino player but it is not with that much money, and what I do the most is that I can play in a reliable casino, I have no problem with giving my kyc, because what interests me is that I can play calmly and that I can do a withdrawal without problems, for example in duelbits things are quite relaxed, many complain about giving the kyc but in this type of casino I don't mind giving it, because it has enough security, they take out many bonuses, promotions all the time and give many options so they can win, the contests are very good, the only problem they sometimes say is that the kyc takes time to pass, but that's why they study each player well.
hero member
Activity: 2884
Merit: 794
I am terrible at Fantasy Football!!!
April 30, 2023, 04:24:14 PM
Most services that I've seen mostly have automated verification processes where if you meet the requirements set by default, your verification will be done pretty quickly, right after the application is processed, but if there are mistakes or problems like no clear documents or mismatching information, then the case is handled manually which takes more time.

When a case is handled manually, it depends on how many existing requests a platform has and your case will be handled according to that, most of the time it's on a first come first served basis so you will have to wait until the previous applications are cleared.
This is my experience as well, as long as you submit your documents and the scans have a good quality you can get your verification done very quickly, but if you made a mistake or the documents are not as clear they should be or something like that then the manual verification will take place instead and this could take way more time, because as we know the customer support of most casinos is overwhelmed with all kind of requests, and depending on the standing of your account you may not be prioritized at all.
legendary
Activity: 1946
Merit: 1100
Leading Crypto Sports Betting & Casino Platform
April 30, 2023, 09:47:18 AM
Maybe that will be considered a scam casino as we are all known that we can say that thing or site is a scam once we are providing a legit documents and still can not able to  pass the KYC verification and their customer service wont message us so without a doubt we think that casino is a scam. And also there's a thing if we deposit then there'd no problem but in the end of the day and we are trying to withdraw our earnings then they will not want a message but lock our accounts.
Cases like this almost happen a lot because usually when we make a deposit it ends up being too much drama just to process complex withdrawals and suddenly the account is frozen including the winnings, usually this happens because there are two things happening because we are cheating or the casino is trying do not want us to withdraw a lot of money from their site . but most of what happens is cases of casino fraud which makes it difficult when we provide documents and KYC.

Obviously if a casino takes more than a week to process and troubleshoot your issue then they are a fraudulent casino, so it's best to create a thread on the scam boards on this forum to flag the casino and be sure to provide screenshots to substantiate your allegation.
I get it, folks, your anger with the casino's cash-out system. Terrible, some online casinos acting like crooks, stopping players from getting their winnings. But remember, not all casinos are the same, and you've got to be smart before playing for real.

"All that glitters is not gold." In online casinos, watch out for trouble, like snail-paced processing and sketchy behavior.

Feeling swamped with tough withdrawal stuff? Hang in there! Rome wasn't built in a day, right? With time and patience, you'll solve these problems
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