Topic: EXMO.com Cryptocurrency Exchange [Official Thread] - page 33. (Read 61332 times)

Can't find how to register for pre-ICO. Does somebody know?

Dear Exmo,

Could you please kindly help with resolution of my ticket #281758?
I deposited money on 12th December however as of now I have received nothing on my Exmo account.

Additional details are here: https://bitcointalksearch.org/topic/exmo-scam-30k-usd-could-be-lost-2680190   .

Is anyone working on the issue?

Thanks.

I asked for a 2.91 Litecoin Withdrawal on 12/12/2017 16:56

I opened a support tickets: 229370,230562,248307,265009,285352

Never got any response.

But the transaction never appeared:

I want my money

Hello Exmo,

as you know I'm a loyal trader at Exmo since some years with quite high trading volume.
But because of the recent withdrawal problems I withdrawn nearly everything and stopped trading at Exmo (withdrawing took several days because of the known problems).

Please improve your withdrawal behaviour and also make an announcment that withdrawing is currently taking several days ("verifying") or even might end up "paid" although it is not. This does not only happen once, it happens regulary.

I will wait for an official announcment that all withdrawals are again processed in time and correctly. Only after that I will start trading again.

Увaжaeмaя биpжa  EXMO !

Пишy cюдa, т.к. нe знaю кyдa eщe cтyчaтьcя, вce oпpoбoвaл - 0 внимaния.
Boпpoc, кacaeмo пoпoлнeния cчeтa бaнкoвcким пepeвoдoм eщe oт 02.11 нa 8000 eвpo !

20.12 был coздaн тикeт #251846 пo этoмy вoпpocy, тaк жe был oбнoвлeн cтapый тикeт oт нaчaлa нoябpя, гдe пoднимaлcя этoт жe aoapoc #251860, ceгoдня 02.01.2018, пpoшлo 2 нeдeли c мoмeнтa coздaния тикeтoв !!!! C Baшeй cтopoны 0 внимaния, в чaтe, пocлe 12 чacoв oчepeди (нe пpeyвeличивaю, peaльнo 11 c лишним чacoв !), мнe cкaзaли, чтo тикeты бyдyт paccмoтpeны, нyжнo ждaть.
Peшитe вoпpoc в caмыe кopoткиe cpoки, пoтoмy чтo тo, чтo пpoиcxoдит ceйчac этo бapдaк !!!
Дeньги yжe бoлee 2x нeдeль нa вaшeм cчeтy, пpoвepьтe пocтyплeниe и зaчиcлитe иx нa мoй бaлaнc !

Bcя инфopмaция ecть в вышeyкaзaнныx тикeтax, в тoм чиcлe пpинтcкpины из бaнкингa.

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Please, help with my withdraval, ticket 284650

Actually this is the same story I described a couple of posts above: they are just marking plenty of transactions as completed but the money never leaves the exchange. I saw many of such complaints these days. This reminds me of some preparations to steal as much money as possible and vanish....

They only help clients in depositing funds only but the real scam is happening when someone is trying to withdraw the funds. They just take your money and post this "will respond in 7 days" crap!

EXMO.COM SCAM

I asked for a BTC Withdrawal on 21/12/2017 16:56.

In my Transactions history, the status says Paid (see the image):

https://i.imgur.com/wZBg9vw.png

But the transaction never appeared:

https://blockchain.info/address/1LpYNc2WUYdcnQiS7gMDRubLLZkathDorS


I opened a support ticket on 24th December. Never got any response.

Thank you for the positive feedback!

Hey EXMO

Please explain:

I use a strong password with my account.  I use 2 factor authentication from Google, how then did 0.22456511 BTC simply vanish from my account?  The Bitcoin address I used was in my saved addresses.  The natural next step was to enter the code for authentication of the transfer, but the query never appeared.  After the 2 factor I should get an email to confirm the transfer, which I never got.  Next should be a history of the transaction which never appeared.  If you audit my trade history you will see that my account is 0.22+ BTC short.  Your glitchy system took my money in a flash and now I am told I must wait 7 days for a response??  This is highly unacceptable.  A chat with one of your representatives, a Katerina Martynova reveals that she was able to see the "missing transaction".  Is it that a glitch in the systems designed to protect my assets has now malfunctioned and locked me, the user out, or did you take my money to pay Mr. Lerner's ransom??


ticket #283117

login: [email protected]
transaction date:  1/1/18

no, they just work very slow  

I'm trying to get verified since november 2017.
Contacting chat etc. doesn't help.
But after reading a lot of comments here , I'm not sure I have to regret this !!
Exmo caution factor on high level !! 

Dera EXMO.

Help me solve the problem with the withdrawal of BTC.

12/22/2017 I withdrew the funds, but they never entered my wallet.

My Tickets #263269, 275982

Support did not give a clear answer and the problem has not been solved yet.

I look forward to your help.

Hi Exmo,

I registered recently and activate the ip validation for the login, but my isp has changed my ip now, and I can't access to my account.
I have access to my email, and I have the user/pass of exmo website and too I have access to my 2 factor authentication, nevertheless I can't have access to the ip with which I registered.

My inquiry is 252332.

Anyone else have happened? how can I solve it?

Hi EXMO team , I transferred few bch from my EXMO wallet and I got the mail for the confirmation, when I clicked the link to confirm ,the site did not respond and I got the error message that site could not be loaded .After few hours I checked the status of the transfer it is still as "VERIFYING" .can you please update me with a solution for this.when will the transfer be completed.kindly help me out guys. Im worried . It has been three days still it is VERIFYING
 
TICKET NO: 276251

On the 28th December 2017 I submitted a request for withdrawal of XRP 473.267831 on to my RIpple wallet opened with coinpayments.net. Exmo confirmed the withdrawal and I also did confirm the transaction to proceed with. The withdrawal was marked as completed whereas as of now (31st December 2017 Moscow time) I didn't receive any funds in my Ripple wallet. Exmo didn't provided me TXID of the transaction performed. Support doesn't respond. I submitted 2 tickets - to no avail. Ticket #281168 and #282404. Strange is that I performed two withdrawals with them but involving smaller amounts of XRP: 113 XRP and 49 XRP - and surprisingly they were processed and completed, whereas the bigger amount transaction (473 XRP) went missing. Can you assit me on this matter? I am desperate to find any solution.

UPD. As a result of the support conversation was an automatically generated email "Your inquiry (282404) was accepted and is being regarded by our Customer Support service.
In order to add comments, please write the answer to this letter."

No clarification was provided, no wothdrawal processed. The exchange just stole my XRP and doesn't want to address this matter! Any help?

3rd January 2018. 473 XRP transferred. They just used my funds to make money but I am happy they gave the money back.

EXMO is a scam

Again... Ticket #250253

EXMO,
Why are you ignoring my message? It really looks ridiculous now.
Please check my ticket and make a withdrawal. I've been waiting for 5 days my money being payed.

Has anyone managed to succesfully withdraw Waves lately?
My withdrawal is in 'Paid' status for several days, however nothing is in the wallet or on WavesExplorer.
Exmo team, please check this withdrawal and help with the resolving of the issue.
Tickets #275962, 281878.
Thanks