@ bcp19
Scenario,
You just blew your two front tires on the road. Lucky for you, there a tire station at the end of the road called ADL.
You hobble in with two front tires burst out. You walk up to the repair shop and tell them you need to replace two tires. The mechanic tells you that it will be 200 USD. You pay the man.
You wait patiently until the man gets around to your vehicle. He informs you after looking at it, that you indeed have two bad tires and they will need to be fully replaced. He informs you after the fact of making payment that no refunds will be given out after work has started. He pulls both rims off your vehicle and informs you that you'll need to wait.
This ordeal started at around 9am on a thursday morning. It is now 5pm. Tell me how do you feel right now?
You keep pacing back and forth and want to talk to the mechanic, the woman at the front desk fields all your questions but doesn't allow you to talk to the mechanic directly. She takes an hour between each response.
Question:
How do you feel about this?
You cannot leave the shop because you are missing two front rims, there is a delay and the work isn't being performed in a reasonable period of time.
Question:
How long is the appropriate time to wait when you aren't given an option to do anything about it?
You really picked the wrong scenario, I've been through it before in many different areas. I had a car that needed repairs, I took it into the shop and they gave me a price, I told them I'd be out of town for 2 weeks but would have the money to pay for it upon my return. When I got back they had not even started on the repairs as the gentleman misunderstood what I said and thought I was trying to come up with the money and not to start until I had it. I'd already had to pay $750 for the parts they had ordered to do the repairs, so I had to either wait or pay someone to tow my car and the parts elsewhere and wait even more.
Another time I had taken my dad to get his glasses replaced as they broke during a trip out to California. We went to the 1 hour place(Lenscrafter) to get him taken care of. He has a trifocal lens set-up and after having gotten an exam and waiting the hour we find out the glass has broken as they were shaping it and they had to start again. Another hour and another broken lens. 7 trips back and 6 broken lenses later we were on our way, having wasted a full day on a 1 hour Vision store.
You're also forgetting that I worked with electronics for 20 years in the Navy, 3 of which was with an R&D squadron. I have far more knowledge of the things that can go wrong in dealing with new electronics than 90% of the people on this forum. On top of that, if you think BFL has poor supply lines, you never want to deal with what the Navy does. Imagine waiting 6 months for a part to arrive and on the day it does this plane flies in from god knows where and when the pilot gets out he goes to the supply officer and says "I understand you just got XXX in, here's a requisition for it, we've got a greater need than you" and now you're waiting yet again for a part.
I've had 3rd gear in my car weld itself to the spline while driving across the middle of Nevada and had to sit at a motel for over two weeks waiting for them to get a replacement shipped in that "will be here tomorrow or the next day".
There's an old adage... Violence is the first refuge of the incompetant. If we replace Violence with Trolling it fits perfectly in this forum. EVERY SINGLE PERSON who had pre-ordered from BFL had the option to bail the beginning of May. What's changed between May and Now? Profitability. Your money making machine is becoming worthless (and would have been worthless 10 months ago if it had shipped on time), not NOW your eyes are open and you can SEE the value disappearing before your eyes and NOW is the time to scream refund.
*I* did not order a money making machine, I ordered a piece of electronics to replace what I am currently using. *I* researched the company, I read countless troll threads, I sifted through all the FPGA and ASIC ups and downs and *I* placed my order knowing full well the outcome.
It matters not now what I say any longer... the only replies I will get will be "TL;DR" or a 4 word snippet to obscure what I've said and make it into something else.