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Topic: FastCash4Bitcoins Support Thread - page 16. (Read 94606 times)

sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
March 31, 2013, 09:07:30 PM
Some product updates:

We have removed bullion options from the site.  Due to changes in MSB guidance and the less restrictive nature of bullion sales in cryptocurrency compared to currency exchange it is prudent for us to seperate bullion operations.  We will be launching a bullion store.  Bullion products available for sale for Bitcoins.  Same great value and service but under a separate brand and operation. 

The max transaction limits for PayPal & Dwolla have been raised to $6,000.

A fee of $1 has been added to paper checks.  We strongly encourage using ACH (Direct Deposit) it remains a free option and provides faster and more reliable service. 

We have receive a large number of requests to bring back cashier's checks.  This is unlikely to happen due to the MSB guidance.  For money transmitters cash transactions (which include cashier's checks, bank drafts, and money orders) face additional reporting and identification requirements.  Even without the change cashier's checks and money orders are a time consuming process which doesn't scale well to explosive growth.  The MSB guidance makes even investigating this as a payment option a non-starter. 
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
March 31, 2013, 09:01:45 PM
Are european custommers allowed to register? It shows warning message..

There should be no issues as long as you only opt for payout by PayPal.  I say no issues because officially we only support US clients however PayPal has not approved the tools (enterprise API access) which would allows us to block non-US PayPal accounts.   In the future we may proactively restrict foreign users however users would be advised in advance and accounts restricted from placing future orders.  We will never accept coins from clients and then hold them hostage.  If we accept your coins, we buy them, and will pay you the funds owed.
full member
Activity: 184
Merit: 103
March 30, 2013, 03:28:19 PM
Are european custommers allowed to register? It shows warning message..
donator
Activity: 1218
Merit: 1079
Gerald Davis
March 30, 2013, 09:43:49 AM
My payment was recieved. Now waiting for Paypal send. Not sure how long this might take. Perhaps I will have coins send back if theres not enough funds?

We send PayPal payments in batch multiple times per day.  Between 8AM and 11PM the average time between batches is about 3 hours.  Unlike the blockchain we occasionally do require sleep, food, and human contact so outside of those hours it may be a longer delay.    We don't accept an order unless we have funds to pay it, and all sales are final there are no refunds if the price improves after a sale but before payment is complete.
sr. member
Activity: 798
Merit: 251
March 30, 2013, 12:39:23 AM
My payment was recieved. Now waiting for Paypal send. Not sure how long this might take. Perhaps I will have coins send back if theres not enough funds?

edit: is there a way to search this massive thread only?

Yes.  While viewing this thread, go up to the search box and search.  This forum searches at whatever level you happen to be.  So if viewing a thread it will only search the thread.  If viewing the main forum it will search the whole forum.
hero member
Activity: 900
Merit: 1000
Crypto Geek
March 29, 2013, 07:26:03 AM
My payment was recieved. Now waiting for Paypal send. Not sure how long this might take. Perhaps I will have coins send back if theres not enough funds?

edit: is there a way to search this massive thread only?
member
Activity: 107
Merit: 10
March 28, 2013, 03:18:51 PM
Probably been asked before, but why only US users?

The laws are vague and we have to operate at the edge of the fiat and crypto world.  The legal situation in the US alone is complex and not  well defined.  Throw in the laws of 179+ countries at it is a little much for a small startup to do well.  Then there are the practical issues to consider like the complexities of international shipping (and customs and lost packages), the confusion with international bank wires (and delays, and interim bank fees) customs, international bankwires, customers doing things like requesting an "ACH "to Canada (not possible), customers requesting checks which they later find out they can't cash because their local bank doesn't cash US based checks.  It adds a lot of complexity and support requirements.

Personally I would hope that someone in the UK or  France or Hong Kong would say "hmm I can get some investors and do that for my corner of the world".  Imagine a scenario with hundreds of major exchanges all around the world (where funds post and clear the same day) and thousands of independent local brokers. I find that more exciting for the prospects of Bitcoin rather than a half dozen small companies stretched too thin, trying (badly) to handle the needs of Bitcoin users all over the planet.

It may change in the future but in the near term we are going to focus on the US market.

Will it be possible to open at least BTC -> Paypal for international users? Even with quite limited withdrawal?
sr. member
Activity: 449
Merit: 250
March 27, 2013, 11:53:59 PM
Personally I would hope that someone in the UK or  France or Hong Kong would say "hmm I can get some investors and do that for my corner of the world".  

Sounds like the next evolution of your business model is to start selling franchises.  Grin
full member
Activity: 182
Merit: 100
March 27, 2013, 12:26:06 PM
Probably been asked before, but why only US users?

The laws are vague and we have to operate at the edge of the fiat and crypto world.  The legal situation in the US alone is cinokex abd bit well defined.  Throw in the laws of 179+ countries at it is a little much for a small startup.  When you combine that with the complexity of international shipping, customs, international bankwires, customers doing things like requesting ACH to Canada (not possible), customers requesting checks which they later find out they can't cash, and more it just adds a lot of complexity and chaos.

Personally I would hope that someone in the UK or  France or Hong Kong would say "hmm I can get some investors and do that for my corner of the world".  Imagine a scenario with hundreds of major exchanges and thousands of local brokers. I find that more exciting for the prospects of Bitcoin rather than a half dozen small companies trying (likely badly) to handle the needs of Bitcoin users all over the planet.

It may change in the future but in the near term we are going to focus on the US market.

Thanks for the detailed reasoning Smiley

Liam
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
March 27, 2013, 12:24:18 PM
Probably been asked before, but why only US users?

The laws are vague and we have to operate at the edge of the fiat and crypto world.  The legal situation in the US alone is complex and not  well defined.  Throw in the laws of 179+ countries at it is a little much for a small startup to do well.  Then there are the practical issues to consider like the complexities of international shipping (and customs and lost packages), the confusion with international bank wires (and delays, and interim bank fees) customs, international bankwires, customers doing things like requesting an "ACH "to Canada (not possible), customers requesting checks which they later find out they can't cash because their local bank doesn't cash US based checks.  It adds a lot of complexity and support requirements.

Personally I would hope that someone in the UK or  France or Hong Kong would say "hmm I can get some investors and do that for my corner of the world".  Imagine a scenario with hundreds of major exchanges all around the world (where funds post and clear the same day) and thousands of independent local brokers. I find that more exciting for the prospects of Bitcoin rather than a half dozen small companies stretched too thin, trying (badly) to handle the needs of Bitcoin users all over the planet.

It may change in the future but in the near term we are going to focus on the US market.
full member
Activity: 182
Merit: 100
March 27, 2013, 12:14:49 PM
Probably been asked before, but why only US users?
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
March 27, 2013, 11:24:22 AM
Update:
PayPal funded added.  We have increased the amount we reload daily into our PayPal account however your sellers have increased the amount you sell. Smiley
newbie
Activity: 22
Merit: 0
March 27, 2013, 03:00:32 AM
Quote
Localbitcoins want $90/btc....not gonna happen. Too rich for my blood.
As you type that, the BTC/USD exchange rate is over $84 on Mt.Gox.
legendary
Activity: 1274
Merit: 1000
Personal text my ass....
March 27, 2013, 12:42:31 AM
I'm am so waiting for the day you guys come up with a site where your userbase can buy bitcoins. I've tried to purchase bitcoins today from three places and all three places were unable to process the transaction for whatever reasons. The only reason I didn't use or try to buy them from you was because I am unable to get to a bank to make a deposit.  After trying 3 times and striking out I've given up, I wish there was an easier way. Next time I'll try to plan ahead and just use TC and head to the 'el banko. Smiley



Have you tried localbitcoins.com? No bank needed for this one.

I've tried a lot of places, they are all just too expensive for me. I remember I use to buy bitcoin from tangible and they actually charged LESS then what the current rate was. How things have changed.

I can get around paying a %4 fee, but when the fees start to creep up towards %6 or higher it is just not worth it for me. Localbitcoins want $90/btc....not gonna happen. Too rich for my blood. Smiley

sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
March 25, 2013, 07:06:41 PM
Update:
More PayPal funds added.
full member
Activity: 256
Merit: 100
March 25, 2013, 01:21:38 PM
Nice one  Smiley

Thanks Mr Cryptography, or shall I just call you....erm...Tange?
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
March 25, 2013, 01:11:50 PM
Update:

What is better than FastCash4Bitcoin?  Not much except maybe FastCash4Bitcoin offering an even better rates.
Our margin has been reduced to 2.49% below spot, today and everyday.  By the time you read this, the pricing engine has already been updated.  No coupons or codes needed, your bitcoins are just worth more on every order!
newbie
Activity: 22
Merit: 0
March 25, 2013, 11:40:07 AM
Thanks very much - just sent an email with my order number.
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
March 25, 2013, 11:26:22 AM
Hi TangibleCryptography,

Thanks for providing such a well-respected service as well as support here on the forums.

My sell order from last week shows the status as "PAID" and a company check number is listed, but "Mailing Date" and "Tracking" are blank. Are these latter fields simply not being used at the moment?

There are no tracking numbers available for first class mail.  I will look into why there is no mailing date listed.  If you need specific information on your order please send an email with the order number to [email protected]
newbie
Activity: 22
Merit: 0
March 25, 2013, 11:15:00 AM
Hi TangibleCryptography,

Thanks for providing such a well-respected service as well as support here on the forums.

My sell order from last week shows the status as "PAID" and a company check number is listed, but "Mailing Date" and "Tracking" are blank. Are these latter fields simply not being used at the moment?
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