Forget about exchanger search! Use BestChange! - page 26.

Slow death

legendary

Activity: 3234

Merit: 1130

Leading Crypto Sports Betting & Casino Platform

Quote from: Best_Change on March 01, 2021, 06:54:38 AM

[...]

I've used your site many times since years, I think that if memory serves me since 2016 that I use your site and at that time I used your site to buy bitcoin, I no longer remember the sites that were on your site but when I was going to buy bitcoin using my bank account I used your BestChange and did KYC and the funds took 3 days to reach my payza account because at that time payza had this policy of reviewing the transaction for 3 days... but everything always it went very well and I was always satisfied.

even when I exchange paypal for bitcoin, I used sites that were listed on your monitor

in my opinion KYC is not always a bad thing and your monitor has always offered a good service

a question that came to my mind when two months ago I used your website was:

7money.co is at the top with many positive reviews

but magnatus.com is older than cyberbtc.com and magnatus.com is in the top 7

how do you prevent fake reviews?

Best_Change

legendary

Activity: 1370

Merit: 2185

Buy/Sell crypto at BestChange

We have received the infromation form the exchanger that the user deepftuned has provided the required documentation and was refunded his funds. Please confirm.

We would like to note the KYC FAQ on our page:

Is going through AML/KYC procedure required in exchangers listed on BestChange?

Despite exchangers listed on BestChange not always have a special icon indicating the necessity of verification, a lot of them are obliged to comply with AML/KYC requirements according to which the client can be required to provide a set of documents shall his/her transaction deem suspicious. We advise you to carefully study the terms of service of the selected exchanger. AML/KYC policy is in line with international practices for combating money laundering. Exchangers listed on BestChange use these procedures to comply with AML/KYC requirements and not to abuse customer data or misappropriate their funds.

Here's the AML/KYC policy of the fox.exchange: https://fox.exchange/aml-kyc

The user's transaction was scanned and turned out to be suspicious, hence the request to go through KYC. In most cases when the transactions are scanned negativly for suspiciousness such KYC procedures are not required.

Bitcoin_Arena

copper member

Activity: 2128

Merit: 1814

฿itcoin for all, All for ฿itcoin.

Quote from: paz-1991 on March 01, 2021, 03:43:59 AM

Hello, Thanks for inviting us to the discussion.

Before you start the exchange there is a big check box that you need to click that you agree to the AML/KYC policy with the link to it. The AML/KYC is very short and clear and everything is stated there.

But your homepage say exactly the opposite. Just look at it tell us if there's anything honest about the information there. "Completely anonymous" and KYC/AML can never be on the same side.

And the there is this;

Quote

Unlike most other exchanges, we don't hold customer deposits. Like this, your funds don't suffer custodial risk

But now you are holding someone's deposit, aren't you?

Such misleading statements on your homepage is what attracts people who hate KYC to use your exchange and then end up falling for the KYC trap. If you are serious about KYC then be very clear about it right from the beginning and also remove the all the information that misleads people

paz-1991

jr. member

Activity: 71

Merit: 1

Hello, Thanks for inviting us to the discussion.

Before you start the exchange there is a big check box that you need to click that you agree to the AML/KYC policy with the link to it. The AML/KYC is very short and clear and everything is stated there.

Every order is scanned for AML in order to keep a healthy trading environment and protect our users from receiving coins from suspicious activities.

It’s not reasonable that someone will want to trade on an exchange that doesn’t run AML checks and risk by getting coins from suspicious activities to the wallet, the labeled coins can become useless coins and they can jeopardize the other coins in the wallet.

We are sorry for the inconvenience but there are no shortcuts in compliance issues.

The Cryptovator

legendary

Activity: 2408

Merit: 2226

Signature space for rent

Quote from: Best_Change on February 24, 2021, 06:47:39 AM

We have sent a request to the exchanger to clarify the situation and will keep you posted.

Had they responded to your queries? I have seen the Fox exchange still on your list. (For side note: there is no search button to find a specific exchange, I just use the browser find option. It would be better to add a search button on the site).

However the below quote drawn my attention,

Quote from: fox.exchange_is_a_SCAM on May 13, 2020, 06:25:10 AM

I only trusted them because they are being monitored at bestchange site. I do not trust them with my private documents. I hope bestchange admin will remove this scammer from their website to save other people from getting scammed.

The victim chose Fox exchange just because of its being monitored by BestChange. So I believe BestChange will take the right decision after discussion with the Fox exchange.

Best_Change

legendary

Activity: 1370

Merit: 2185

Buy/Sell crypto at BestChange

Quote from: deepftuned on February 21, 2021, 07:41:50 AM

Hi Bestchange,

I made a post yesterday explaining the issues im facing with Fox.exchange (https://bitcointalksearch.org/topic/i-think-im-getting-scammed-by-foxexchange-5318850) and i also added a complaint in fox.exchange's profile on Bestchange (https://www.bestchange.com/foxexchange-exchanger.html). I would like to ask if you can do something about it cause they're ignoring me for 10 days now (https://i.imgur.com/8tQumbN.png).

It doesnt seem fair that even though you can clearly see on Etherscan that my address is a BINANCE one and i also sent them proof that i have verified my BINANCE account with personal ID and KYC related stuff and they still try holding my coins without replying to me or without forwarding me to their owner so i can explain the issue and make them refund me.

Also i think it would be good if there was a KYC icon before people exchange funds and trust me im sure fox.exchange will remove their KYC/AML policy right away since when they added that policy they didnt notify anywhere on social media, telegram, their blog.

Thanks a lot

Hello deepftuned,

We have sent a request to the exchanger to clarify the situation and will keep you posted.

Thanks!

examplens

legendary

Activity: 3472

Merit: 3507

Crypto Swap Exchange

Quote from: Bitcoin_Arena on February 22, 2021, 05:16:27 PM

Hi, BestChange.
It looks like these fox.exchange owners are fooling people. First on their landing page they claim that they don't require any form of registration, email or identification documents apart from only one's crypto public address but then go ahead to ask for KYC

I remember them because of his logo ^{similar to MetaMask} and some of the scam accusations against fox.exchange. I find one of them like https://bitcointalksearch.org/topic/m.54422442

User paz-1991 introduced himself as part of the team, he also claimed here that there was no KYC in this exchanger.

Quote from: paz-1991 on February 01, 2019, 04:05:43 AM

Quote from: tippytoes on January 31, 2019, 06:37:05 PM

Where are you registered? Are you requiring kyc from your customers?

No KYC required, we do not require any documents and we do not have registration. fox.exchange is in the process of licensing its services in one of the crypto advocate countries.

Bitcoin_Arena

copper member

Activity: 2128

Merit: 1814

฿itcoin for all, All for ฿itcoin.

Hi, BestChange.
It looks like these fox.exchange owners are fooling people. First on their landing page they claim that they don't require any form of registration, email or identification documents apart from only one's crypto public address but then go ahead to ask for KYC

They also claim they they don't hold customer's deposits which they did

What they are doing is not OK according to what's advertised on their website

Archived: https://archive.vn/urydY

deepftuned

newbie

Activity: 7

Merit: 0

Hi Bestchange,

I made a post yesterday explaining the issues im facing with Fox.exchange (https://bitcointalksearch.org/topic/i-think-im-getting-scammed-by-foxexchange-5318850) and i also added a complaint in fox.exchange's profile on Bestchange (https://www.bestchange.com/foxexchange-exchanger.html). I would like to ask if you can do something about it cause they're ignoring me for 10 days now (https://i.imgur.com/8tQumbN.png).

It doesnt seem fair that even though you can clearly see on Etherscan that my address is a BINANCE one and i also sent them proof that i have verified my BINANCE account with personal ID and KYC related stuff and they still try holding my coins without replying to me or without forwarding me to their owner so i can explain the issue and make them refund me.

Also i think it would be good if there was a KYC icon before people exchange funds and trust me im sure fox.exchange will remove their KYC/AML policy right away since when they added that policy they didnt notify anywhere on social media, telegram, their blog.

Thanks a lot

LoyceV

legendary

Activity: 3290

Merit: 16489

Thick-Skinned Gang Leader and Golden Feather 2021

Quote from: Best_Change on February 20, 2021, 09:10:01 AM

If we get you right, the Calculator function should be able to solve this question: simply select the "Calculator" over the table of exchangers and enter the amount you are interested in

That is indeed what I was looking for, and it excludes exchanges that don't accept my amount. Thanks!

Best_Change

legendary

Activity: 1370

Merit: 2185

Buy/Sell crypto at BestChange

Hi LoyceV, thank you for your input and suggestions.

We have relayed them to the development team and will look into them. It should be said that we are currently working on a new version of the website.

As for KYC icons, those exchangers that do not have "verification" icon next to them usually do not require verification. The key word here is "usually". You can read in our FAQ, the answer to the question
"Is goind through AML/KYC procedures required in exchangers listed on BestChange" is

Despite exchangers listed on BestChange not always have a special icon indicating the necessity of verification, a lot of them are obliged to comply with AML/KYC requirements according to which the client can be required to provide a set of documents shall his/her transaction deem suspicious. We advise you to carefully study the terms of service of the selected exchanger. AML/KYC policy is in line with international practices for combating money laundering. Exchangers listed on BestChange use these procedures to comply with AML/KYC requirements and not to abuse customer data or misappropriate their funds.

But it should be noted, that the exchanger with the "verification" icon require KYC in any case, whereas those that don't have this icon would require it in extraordinary cases. The idea to sort exchangers based on this criteria has been also relayed to the team.

Quote from: LoyceV on February 20, 2021, 05:37:38 AM

Can you add the option to choose the amount to trade, then sort based on that? Because of the differences between network transaction fees and exchange fees, sorting based on a 1 BTC trade is likely to give a different suggestion than sorting based on a 0.002 BTC trade.
It would be great to be able to enter the amount to trade, and get a comparison based on that.

If we get you right, the Calculator function should be able to solve this question: simply select the "Calculator" over the table of exchangers and enter the amount you are interested in (either in giving or receiving) and the list will be sorted based on that amount.

Thank you again for all your ideas and valuable input!

LoyceV

legendary

Activity: 3290

Merit: 16489

Thick-Skinned Gang Leader and Golden Feather 2021

Quote from: Best_Change on April 08, 2020, 05:30:31 AM

We know that the need of KYC or the absence thereof can be a decisive factor when choosing an exchange platform, and a long time ago we implemented icons that inform users whether an exchanger requires verification:

Is this KYC-icon no longer active?

Requests/suggestions:
Add Bitcoin Lightning Network, several instant exchanges support it already.

I'd love to have some options to toggle, such as only showing exchanges I can use without sending them copies of my documents. I like my privacy, especially when dealing with unknown companies.

Can you add the option to choose the amount to trade, then sort based on that? Because of the differences between network transaction fees and exchange fees, sorting based on a 1 BTC trade is likely to give a different suggestion than sorting based on a 0.002 BTC trade.
It would be great to be able to enter the amount to trade, and get a comparison based on that. Exchanges with a higher minimum can be omitted. It doesn't make sense to show "give 9 Doge" if that's under the minimum.
Image loading...

Or can you make it possible to sort by minimum transaction amount?

The "max" amount is only shown under the "min" when I hover my mouse. Can that be shown by default too? It took me a while to find it.

Can you add BCH-A, it would be great to have an easy way to get rid of that Forkcoin.

Best_Change

legendary

Activity: 1370

Merit: 2185

Buy/Sell crypto at BestChange

Quote from: dkbit98 on February 12, 2021, 07:59:53 AM

.
Maybe it would be a good idea to report all this apps to google, and you can also make some notification warning on your website stating that you don't have any official BestChange apps or browser extensions like THIS for example.

We agree and we've made a notification about it in our FAQ: https://www.bestchange.com/faq.html

"We would like to draw your attention that at the present moment BestChange does not have official apps in Google Play and App Store. We recommend users to be vigilant and do not use imposter apps. We are planning to launch official apps in the future. The links to them will be provided on our website."

Thank you for your vigilance!

dkbit98

legendary

Activity: 2212

Merit: 7064

Quote from: Best_Change on February 12, 2021, 07:54:31 AM

At the moment we do not have any apps and advise you to stay away from those that impersonate out service.

Thank you for clarification.
Maybe it would be a good idea to report all this apps to google, and you can also make some notification warning on your website stating that you don't have any official BestChange apps or browser extensions like THIS for example.

Best_Change

legendary

Activity: 1370

Merit: 2185

Buy/Sell crypto at BestChange

Quote from: dkbit98 on February 11, 2021, 05:43:55 AM

Hey BestChange team, if you can please answer this question.

I noticed there are two BestChange apps found in Google store, I am not sure if any of them are safe for use and I think this should be clarified here.
First app states that it has nothing to do with BestChange.com and it does not take any responsibility for the data provided.
Second app is made by some SpectreTeam, and both of this applications have over 10000 installs so far.

Thanks

At the moment we do not have any apps and advise you to stay away from those that impersonate our service.

Bitcoin_Arena

copper member

Activity: 2128

Merit: 1814

฿itcoin for all, All for ฿itcoin.

Quote from: dkbit98 on February 11, 2021, 05:43:55 AM

Hey BestChange team, if you can please answer this question.

I noticed there are two BestChange apps found in Google store, I am not sure if any of them are safe for use and I think this should be clarified here.
First app states that it has nothing to do with BestChange.com and it does not take any responsibility for the data provided.
Second app is made by some SpectreTeam, and both of this applications have over 10000 installs so far.

Thanks

The Apps have actually been on Google Play for sometime though they were not created by the Best Change team.
- First app - Released on 12th - Jan - 2019
- Second app - Released on 28th - November - 2018

I tried checking out their reviews, but there's nothing that I could read except for only one review which is sort of weird.

examplens

legendary

Activity: 3472

Merit: 3507

Crypto Swap Exchange

Quote from: dkbit98 on February 11, 2021, 05:43:55 AM

Hey BestChange team, if you can please answer this question.

I noticed there are two BestChange apps found in Google store, I am not sure if any of them are safe for use and I think this should be clarified here.
First app states that it has nothing to do with BestChange.com and it does not take any responsibility for the data provided.
Second app is made by some SpectreTeam, and both of this applications have over 10000 installs so far.

Thanks

As I know, they haven't his own application.
there have been some announcements a few months ago, that it will enhance some features on the site and possible mobile application in development, but still no news about the progress of them.

BestChange definitely has a certain reputation and have gained the trust so they became the target of false representation. Obviously, they have a lot of work to do to protect their name from impersonators.

dkbit98

legendary

Activity: 2212

Merit: 7064

Hey BestChange team, if you can please answer this question.

I noticed there are two BestChange apps found in Google store, I am not sure if any of them are safe for use and I think this should be clarified here.
First app states that it has nothing to do with BestChange.com and it does not take any responsibility for the data provided.
Second app is made by some SpectreTeam, and both of this applications have over 10000 installs so far.

Thanks

dkbit98

legendary

Activity: 2212

Merit: 7064

I never heard any bad reviews about Best Change here in forum and if there are some negative reviews it can be related to some partner exchanges they are using.
After reading Inkdull recent post history I can see that he is just writing any bs posts for his signature campaign so I would not worry about that

Best_Change

legendary

Activity: 1370

Merit: 2185

Buy/Sell crypto at BestChange

Quote from: Inkdull on December 25, 2020, 09:38:04 AM

I've never used bestchange before but even if I have to consider right now I can't because there are too many bad reviews about this exchange already, the exchange failed to keep its reputation so it can't be trusted, I will keep using binance and kucoin until bestchange probably change it's way with customer services

We operate since 2007 and have lots of positve feedback as can be seen on review websites https://www.mywot.com/en/scorecard/bestchange.com and https://www.trustpilot.com/review/www.bestchange.com.

As other forum members have noted, we are different from exchanges binance and kucoin. We are an aggregator of exchangers showing the best rates to exchange cryptocurrency, in most cases without registration.

If you could refer us to bad reviews you are talking about, we could address this issues, but so far we see none.

Topic: Forget about exchanger search! Use BestChange! - page 26. (Read 13529 times)