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Topic: FortuneJack Casino Refuses to Pay 20 BTC Won From Jackpot! - page 3. (Read 2893 times)

legendary
Activity: 1414
Merit: 1808
Exchange Bitcoin quickly-https://blockchain.com.do
If you require a lawyer, actually seek out a local lawyer.
Do you suggest that if I am scammed by an online casino abroad while resident in China, I should contact a Chinese lawyer?

It would obviously depend on each situation/country the person is living in.
Yesterday you said seek out a local lawyer, today you say it obviously depends on each situation/country.

Let us see what you will advise tomorrow? Cheesy

Oh, and please explain us how victims can properly assess each situation/country?

Please list how many lawyers you have contacts with in Azerbaijan
hero member
Activity: 1344
Merit: 507
If you require a lawyer, actually seek out a local lawyer.
Do you suggest that if I am scammed by an online casino abroad while resident in China, I should contact a Chinese lawyer?

It would obviously depend on each situation/country the person is living in.
Yesterday you said seek out a local lawyer, today you say it obviously depends on each situation/country.

Let us see what you will advise tomorrow? Cheesy

Oh, and please explain us how victims can properly assess each situation/country?
hero member
Activity: 1582
Merit: 759
Game Protect are the experts in this area.

err... I think a better reference would be 4000+ posts on this forum and only 4 merits.

I have seen pajeet newbies who can barely put a sentence of English together have a better hit rate than that - Jog on back to your hole, adults are talking here


High ranked friends just trade merit back and forth, why the fuck do you even care about merit you piece of shit wearing a gambling signature.

Wow what a shocker! all the people wearing scam casino signatures are defending these corrupt assholes.

No one in this thread is defending any corrupt companies AFAIK. We're just simply suggesting that GP isn't a good approach for companies w/ legitimate issues/concerns.

Are gamblers lawyers or lawyers are gamblers? Cheesy

OP = please ignore this nutjob, should you wish to go legal - do it with someone local to you. This poster is just a crackjob
Really?

Quote
SBR statement:

Game Protect are the experts in this area.

If they say you will need to obtain proper legal help, then you should follow their advice.

SBR is a USA-centric service and these sort of claims for your money back if you can get back in to a book, when you would also be here demanding winnings if they tried to deny paying you based on your account closure request, are not compatible with SBR's view of fair industry practice.

Game Protect or some other UK-centric ODR service more in tune with this idea is your best bet.
Oh no way, a moderator on another forum called you "the experts"! That must mean it's true Wink
As it is SBR, correct!

Dumb brain washers like you would not have any chance to post mentally ill nonsense shit there! Wink


If you require a lawyer, actually seek out a local lawyer.
Do you suggest that if I am scammed by an online casino abroad while resident in China, I should contact a Chinese lawyer?


GP is not a lawyer.
As you are just a signature spammer, you surely missed it but Game Protect forwards cases to appropriate lawyers. Wink

No, believe me, I haven't missed anything. You have failed to provide any sort of evidence that you are working w/ lawyers in the past.
It would obviously depend on each situation/country the person is living in.

You thinking I'm "just a signature scammer" means you clearly have failed to leverage this forum for anything other than bashing casinos and trying to stir up business.
member
Activity: 348
Merit: 22
Game Protect are the experts in this area.

err... I think a better reference would be 4000+ posts on this forum and only 4 merits.

I have seen pajeet newbies who can barely put a sentence of English together have a better hit rate than that - Jog on back to your hole, adults are talking here


High ranked friends just trade merit back and forth, why the fuck do you even care about merit you piece of shit wearing a gambling signature.

Wow what a shocker! all the people wearing scam casino signatures are defending these corrupt assholes.
hero member
Activity: 1344
Merit: 507
Are gamblers lawyers or lawyers are gamblers? Cheesy

OP = please ignore this nutjob, should you wish to go legal - do it with someone local to you. This poster is just a crackjob
Really?

Quote
SBR statement:

Game Protect are the experts in this area.

If they say you will need to obtain proper legal help, then you should follow their advice.

SBR is a USA-centric service and these sort of claims for your money back if you can get back in to a book, when you would also be here demanding winnings if they tried to deny paying you based on your account closure request, are not compatible with SBR's view of fair industry practice.

Game Protect or some other UK-centric ODR service more in tune with this idea is your best bet.
Oh no way, a moderator on another forum called you "the experts"! That must mean it's true Wink
As it is SBR, correct!

Dumb brain washers like you would not have any chance to post mentally ill nonsense shit there! Wink


If you require a lawyer, actually seek out a local lawyer.
Do you suggest that if I am scammed by an online casino abroad while resident in China, I should contact a Chinese lawyer?


GP is not a lawyer.
As you are just a signature spammer, you surely missed it but Game Protect forwards cases to appropriate lawyers. Wink
hero member
Activity: 1582
Merit: 759
Are gamblers lawyers or lawyers are gamblers? Cheesy

OP = please ignore this nutjob, should you wish to go legal - do it with someone local to you. This poster is just a crackjob
Really?

Quote
SBR statement:

Game Protect are the experts in this area.

If they say you will need to obtain proper legal help, then you should follow their advice.

SBR is a USA-centric service and these sort of claims for your money back if you can get back in to a book, when you would also be here demanding winnings if they tried to deny paying you based on your account closure request, are not compatible with SBR's view of fair industry practice.

Game Protect or some other UK-centric ODR service more in tune with this idea is your best bet.

Oh no way, a moderator on another forum called you "the experts"! That must mean it's true Wink

If you require a lawyer, actually seek out a local lawyer. GP is not a lawyer.
legendary
Activity: 1414
Merit: 1808
Exchange Bitcoin quickly-https://blockchain.com.do
Game Protect are the experts in this area.

err... I think a better reference would be 4000+ posts on this forum and only 4 merits.

I have seen pajeet newbies who can barely put a sentence of English together have a better hit rate than that - Jog on back to your hole, adults are talking here
hero member
Activity: 1344
Merit: 507
Are gamblers lawyers or lawyers are gamblers? Cheesy

OP = please ignore this nutjob, should you wish to go legal - do it with someone local to you. This poster is just a crackjob
Really?

Quote
SBR statement:

Game Protect are the experts in this area.

If they say you will need to obtain proper legal help, then you should follow their advice.

SBR is a USA-centric service and these sort of claims for your money back if you can get back in to a book, when you would also be here demanding winnings if they tried to deny paying you based on your account closure request, are not compatible with SBR's view of fair industry practice.

Game Protect or some other UK-centric ODR service more in tune with this idea is your best bet.
legendary
Activity: 1414
Merit: 1808
Exchange Bitcoin quickly-https://blockchain.com.do
Are gamblers lawyers or lawyers are gamblers? Cheesy

OP = please ignore this nutjob, should you wish to go legal - do it with someone local to you. This poster is just a crackjob
hero member
Activity: 1344
Merit: 507
It's settled - they gave him compensation (0.2BTC), he went to mediation to fight them, and mediation ruled against him. If OP wishes to proceed with their fight, they should do so in a legal system.

There's really no more reason to be arguing this on the forum.
Why is not he willing to do it in a legal system?

Why did he ask gamblers?

Are gamblers lawyers or lawyers are gamblers? Cheesy
legendary
Activity: 2772
Merit: 3284
@fortunejack just give him some more funds and end this crazy fight.

in a legal matter you will lose depending where he is based from if you are licensed or not in that area.

just settle with him at an amount and end this fight that is not helping you at all.

It's settled - they gave him compensation (0.2BTC), he went to mediation to fight them, and mediation ruled against him. If OP wishes to proceed with their fight, they should do so in a legal system.

There's really no more reason to be arguing this on the forum.



I would like to touch a post made by  DarkStar_. I think I am voicing companies position here, we value research and opinion and point made by dear community member very much. The post has been sent to game creators team and they are thoroughly studying it. I would like to ask user to write me personally on discord, I would like to be personally in touch with him, FortuneJack team is working on the case and detailed explanation will be issued by company publicly as well. Sorry it takes a little bit of time, differences between time zones are killing it.

DM sent
sr. member
Activity: 560
Merit: 286
@fortunejack just give him some more funds and end this crazy fight.

in a legal matter you will lose depending where he is based from if you are licensed or not in that area.

just settle with him at an amount and end this fight that is not helping you at all.
legendary
Activity: 2352
Merit: 1204
www.fortunejack.com
Firstly, I would like to close the case verusfides. Actually, I don't think there is anything left here to discuss, we made our point and player is clearly panicking and we can not continue with this. For last argument even askgamblers and its team made it clear that FortuneJack did everything possible to act fair in this case. See the complaint record here ===>> https://www.askgamblers.com/casino-complaints/fortunejack-casino-uses-excuse-for-bug-in-one-game-to-refuse-payment-of-another-games-jackpot.



I would like to touch a post made by  DarkStar_. I think I am voicing companies position here, we value research and opinion and point made by dear community member very much. The post has been sent to game creators team and they are thoroughly studying it. I would like to ask user to write me personally on discord, I would like to be personally in touch with him, FortuneJack team is working on the case and detailed explanation will be issued by company publicly as well. Sorry it takes a little bit of time, differences between time zones are killing it.

Cheers,
David.



legendary
Activity: 1414
Merit: 1808
Exchange Bitcoin quickly-https://blockchain.com.do
I signed up to the ToS so I also signed up to the part they would be liable of anything cause by their gross negligence. Also in ToS it says they will pay up to 30 BTC or its monetary value in terms of any problem arising out of the casino. Did I cause this problem? They did fully not me.

Yes I accepted but shouldn't that just be given anyways? Was a bug bounty supposedly right?

Argument is dead then fella, I hate to say it but you have as much as an argument here as a flat-earth believer.

my advice, take some time off the forum, come back on monday - spend the weekend wanking, smoking J's going for walks or hitting the gym. When you come back, take yourself out of the situation, stop being emotional and re read the thread - if you still feel the same way - tough shit, but in all likely hood you might be a little more reasonable. I am in no way having a go at you "if" I were in the situation I would probably want to get my hands on $70K as well, so I am not blaming you - but I am slightly concerned for your health here, continuing down this path could lead to serious problem gambling as you want to "win it back off those casino cunts" but that wont happen - the house always wins.

please take my words as concern for you and not me talking on behalf of FJ or trying to pull the wool over your eyes - take time off, come back with a clear head - the forum will still be here & FJ will still be here
jr. member
Activity: 70
Merit: 3
~snip~

wall of text - not reading. Why do you not accept the word of the Casino, mediator and many many senior people here? you are behaving more like cryptofuck with each post.

1) you signed up to TOS (not anyone else's fault if you didn't fucking read them)
2) you accepted the bounty payment.

Please explain to me in a concise way how the above statements are incorrect, because if you cant then you have 0 argument - end of..
I signed up to the ToS so I also signed up to the part they would be liable of anything cause by their gross negligence. Also in ToS it says they will pay up to 30 BTC or its monetary value in terms of any problem arising out of the casino. Did I cause this problem? They did fully not me.

Yes I accepted but shouldn't that just be given anyways? Was a bug bounty supposedly right?

What I would also really like to know is why do they ignore explaining their liability rules 6 and 8 at all costs. Everytime I bring this up they ignore this and move to a different notion not once have I been given anything straightforward in its regards.
legendary
Activity: 1414
Merit: 1808
Exchange Bitcoin quickly-https://blockchain.com.do
~snip~

wall of text - not reading. Why do you not accept the word of the Casino, mediator and many many senior people here? you are behaving more like cryptofuck with each post.

1) you signed up to TOS (not anyone else's fault if you didn't fucking read them)
2) you accepted the bounty payment.

Please explain to me in a concise way how the above statements are incorrect, because if you cant then you have 0 argument - end of..
jr. member
Activity: 70
Merit: 3
could I also add to this extent that the bounty was 0.2 I deposited 0.5 subsequently

If I was next in line to buy a scratch off, oh shit why didn't I chose 2 different numbers on the lottery - WOW if I had left the house 30 seconds later I would of been involved in that car crash.

Sorry bud but it isn't going to fly here, Even QS is no longer stating that you are due the 20BTC, the mediation service has sided with the casino - I do not see the point in you continuing. However I am interested to hear feedback from DarkStar when he has spoken with FJ, pretty sure the other senior members who wear the signature are in the same boat as me.


this and that have nothing to do with each other. Implying I had a certain balance and then reversing said balance when in regardless of it all with or without their bug money I would've had said balance for plinko bet is really completely different from what you're stating. I would've had the money to make the bet regardless isn't that what it all comes down to. I assumed I won money you can't assume I didn't have the money to play if I didn't have the bug money cuhz I readily made the deposits. You're gonna side with the casino for what to save your sig money? Really don't be a jackass. In my shoes you wouldn't argue anything your saying so don't assume the casinos position when you know you'd probably be arguing just the same as I am to receive payment. They can't negate all factors of what happened till this point and argue because of the bug they can't pay me. I've deposited and kept depositing so who's to argue I wouldn't get there that day. They created the what if possibility simply because they delayed the bug bounty. And keep this in mind even if they only gave 0.08 with the deposits I made after that would still have been enough for the jackpot. I'm gonna argue why they were so late with bug payment when seemingly to me they gave everyone's payment earlier. Also they'd have to pay anyone who clicked auto play even once the bug bounty because even if the bug was used under the BPS auto pay option it would still be considered being a bug. Anyone who won from the auto play but lost money overall should get the bug bounty. You wanna argue trite information like that to defend the company tell me I'm wrong in saying they should pay all users 0.08 BTC. Anybody in correlation shouldve gotten paid. If they didn't though and they start doing that now because of what everyone on this forum has said, that begs in question why they can't allow the deposits I made after to correlate the plinko bets. After all that's considered their fault too is it not? Are they now suddenly inclined to only correct faults of their choosing? They can't defend their position on bugs without accepting my position because that contradicts that they can't reverse anything that's been done. There's even conversation suggesting hes willing to reverse someone's winning they had paid out in adrenaline. Regardless of whether the bug had anything to do with it isn't the problem. If the company is so willing to reverse the decision of all problems that arose from the game Adrenaline then they would have to include all the possibilities that could've happened without the game in play.

They're trying to make it sound like it couldn't have happened without the bugged money but yes it damn well would have bugged money or not this isn't a theory it's a fact.
legendary
Activity: 1414
Merit: 1808
Exchange Bitcoin quickly-https://blockchain.com.do
could I also add to this extent that the bounty was 0.2 I deposited 0.5 subsequently

If I was next in line to buy a scratch off, oh shit why didn't I chose 2 different numbers on the lottery - WOW if I had left the house 30 seconds later I would of been involved in that car crash.

Sorry bud but it isn't going to fly here, Even QS is no longer stating that you are due the 20BTC, the mediation service has sided with the casino - I do not see the point in you continuing. However I am interested to hear feedback from DarkStar when he has spoken with FJ, pretty sure the other senior members who wear the signature are in the same boat as me.

jr. member
Activity: 70
Merit: 3
If the winnings from the bugged game were removed, and the bug bounty was added to the OP's account, he would have sufficient funds to cover the bet that resulted in his jackpot win, and as such, I believe there is a strong argument he should receive the entire jackpot win.

look, this is impossible, The bug bounty was issued only after seizing the jackpot winnings, what obviously means that firstly jackpot was won using the bug money, than the winning was seized and only after the bounty was given. I will upload another screen from our back office (information hidden are usernames of other players affected by bug and given bounty as well)



The bounty was raised only after my involvement to 0.2 adding 0.12 to players account, this is the moment when I thought we were settling and raised bug bounty because player was in rare rage and really felt bad for him and situation was delicate as well.



Hope this is the last one on this topic, we are open to make more files public, that guided us to the decision and is interesting for community.

Cheers,
David.

I was under the impression the OP was eligible for the bug bounty from reading this reddit thread, but it looks like that bounty only applied to PLINKO and MINES, not the game in question.

The delay in adjusting the OP's account is still concerning because the OP was under the impression his balance was higher than it was, and likely made larger bets accordingly. This effectively guarantees a player will either lose their entire deposit or will have any winnings clawed back, effectively making any bets by the player risk free to the casino.

It continues to be my position that FJ should payout a minimum of what was described here by MadZ (and agreeing with his logic).

Given that the OP has shown to frequent your casino, it is reasonable to say he would have gambled absent the win via the bugged game.
could I also add to this extent that the bounty was 0.2 I deposited 0.5 subsequently throughout the day and continuing onwards for the next night the amount total I would have had to wager altogether right before the plinko bet was 0.670 meaning I would've gotten to that bet regardless. I really don't see why they keep ignoring this logic. I'm supposed to accept its my bad luck that got a jackpot taken from me. It's more like they used an excuse to keep it for themselves.

I told him to add the amount I deposited after my jackpot had been removed but this guy seems to only care about his own position instead trying to be relatively fair in any regards to my case.
copper member
Activity: 2996
Merit: 2374
If the winnings from the bugged game were removed, and the bug bounty was added to the OP's account, he would have sufficient funds to cover the bet that resulted in his jackpot win, and as such, I believe there is a strong argument he should receive the entire jackpot win.

look, this is impossible, The bug bounty was issued only after seizing the jackpot winnings, what obviously means that firstly jackpot was won using the bug money, than the winning was seized and only after the bounty was given. I will upload another screen from our back office (information hidden are usernames of other players affected by bug and given bounty as well)



The bounty was raised only after my involvement to 0.2 adding 0.12 to players account, this is the moment when I thought we were settling and raised bug bounty because player was in rare rage and really felt bad for him and situation was delicate as well.



Hope this is the last one on this topic, we are open to make more files public, that guided us to the decision and is interesting for community.

Cheers,
David.

I was under the impression the OP was eligible for the bug bounty from reading this reddit thread, but it looks like that bounty only applied to PLINKO and MINES, not the game in question.

The delay in adjusting the OP's account is still concerning because the OP was under the impression his balance was higher than it was, and likely made larger bets accordingly. This effectively guarantees a player will either lose their entire deposit or will have any winnings clawed back, effectively making any bets by the player risk free to the casino.

It continues to be my position that FJ should payout a minimum of what was described here by MadZ (and agreeing with his logic).

Given that the OP has shown to frequent your casino, it is reasonable to say he would have gambled absent the win via the bugged game.
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