Topic: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting - page 222. (Read 464882 times)

Guys, you should be very cautious with this bookie as they can cancel any sport wager. I made pre-live bet (10min before game starts). They offered me 1.95 odds vs 2.25 original ones, i accepted it and btc were deducted from my account. But after 5min they just canceled my wager like nothing happened. Sadly i noticed it too late, when my bet almost won. Their support was useless "Please be informed that when you were placing bet, odd was changed, you could accept changed odd, but we see that you did not accept. That's why bet was rejected."

screens:
https://i.paste.pics/d840fa03995d5d38e287ce11da5c3dba.png
https://i.paste.pics/94d6698af6a737dc35adbc4465fb9d47.png

Also let's not forget that we are not in normal times right now, we are literally in a pandemic that is keeping us all at home, which means many companies literally stopped working and they have been at home just waiting for this to be over to go back to working again.

Many others are working from homes for example I assume fortunejack is one of them as well, which means things are not as easy as it is when you are working at the offices, which is why this could take more than it usually does, not because of any major problem but because everyone is at home and that makes things harder. I am sure whatever the reason behind this is, it will be fixed and there will be a response that explains why it was so late as well. Be patient and just let them do their work and you will get your answers for sure.

@baodo159 this is not the first time they’re investigating someone’s withdrawal and it won’t be the last time too, and for what’s it worth I feel they’re completely justified to do it, as they’re running a legit business but few people try to take advantage of their business, and to protect themselves they need to do such checks. Also if you’re innocent just wait your funds will be released to you, just give them some more time to respond to you.

Obeying the rules applied by the government in deciding the spread of the virus is the most recommended thing for every gambler. Limiting visits to physical casinos is an attempt that gambling addicts must take to avoid viruses. So its only natural that gambling addicts will switch to online casinos during the locked period.

There is something more important than money in my opinion and that is physical and mental health for everyone including those who are addicted to gambling. Prioritize health and avoid crowds like physical casinos and play online if you really cant control your desire not to gamble.

Okay, I understand that you don't like those rules, but what the hell are you saying? I don't see any association between the rules I mentioned and what you're talking about, what help is there, huh?
What is that? Any drug you are smoking currently, please let me know so I can buy and consider its effects. I can't understand what you're trying to describe unless I'm high with you  Damned  I only talk about SPECIAL BONUS terms and conditions, you can accept it, you can also ignore it, it's up to your decision, advantages or disadvantages also come from your decision. Don't be high while you're here 

For sure, the players have increased on online gambling sites because people cannot access and go to the physical casino these days. Almost every trusted gambling site would have got new users registered but those who offer more benefits like initial deposit bonus or signup bonus, people will be more attractive towards them. Maybe that's one reason why fortunejack is offering special bonus too.

If you do not want to gamble, why would you send your money to the gambling site ?  Or why will you give your friend your fortune Jack site BTC address where he send the deposit. If you do not intend to gamble, don't send money to those gambling sites.

I have always hated those rules yet I never needed anything against it neither so I never talked about it to someone but maybe we should talk about it for people who need it gone, if we do not help others, there won't be others to help us when the time comes for us to need help.

Why would you need deposits to be gambled? I mean a person has just sent you some money, and he really wants it back, he just decided he will not gamble, why would you force them to gamble? There is no reason for it neither, I mean we are talking about no cost to fortunejack neither, simple deposit to withdraw doesn't really do anything to fortunejack at all, as soon as you start asking for people to gamble by force without even giving them anything, that is a bit like being a bully. I am leaving the bonus things aside from this, those do require rollover and makes sense.

@toke
A month ago FJ posted a link to an article on Yahoo Finance where the FJ CEO stated that there was an increase in new users. I think it's safe to say that, with the lack sporting events and the 'stay-at-home' orders enforced in almost every corner of the planet, dice and casino games have indeed seen an influx of new users...But maybe FJ can confirm it in another post (:

You are been consistently advised by many senior players and members here that be patient and your case will be processed. There may be some complexity in your case and they may be investigating it. ( I hope you do not have multi accounts at FJ). If everything is cleared, you will be paid 0.2 BTC.   

Hey FJ...  Just wondering.  Did site traffic increase as a direct result of the outbreak?  Yeah I know sports betting is pretty much dead for now.  But what about slots, dice and the other casino games?

Is this the first time that your withdrawal was not instant from the FJ account?

You are impatient and everybody can understand this, as you see from the comments, but keep calm at least until Monday evening because this is already weekend and as I have read above they process tickets only during working days from Monday to Friday.

From your screens, I see that you have written a bunch of messages in the chat and send the ticket, nothing suggests that they ignore you. This only means that nobody has read this chat messages yet and they are still busy. I don't know how and from which country they operate, but especially now in the corona times many countries are on lockdown, so delays can happen and are happening everywhere.

Remember that many people work from homes and lately I see that this starts to impact, especially the quality of support services and of course cause delays.
Many support centers were available 7 days a week via phone, WhatsApp or online chat immediately, Facebook, Twitter with 1 -2 hours' response time and now I had to wait a few days for a response from my car insurance company. This is something I haven't seen during my hall life and this was always an instant and easy communication. Now their phone is dead at all (sooner available 18 hours a day) and they respond only to email messages with a lot longer handling times from 3 to 5 days (of course working days). The quality of many support centers changed drastically lately. I tried to get in contact last week with a few insurance companies, health insurance, banks and everywhere I encountered problems and a lot longer waiting times.

I hope you will get your money by Monday and if you haven't cheated then I am 100% sure you will get it paid.

well, they said they need the game provider confirmed my win, and please read all the topic. I have requested "3 days ago" which is not fall on weekend or holidays.

There is absolutely no reason for you to worry about anything unless you are tying to cheat their system. When you notice that a withdrawal has not been processed for some time, they are doing routine security checks so have a look at your email to see whether or not they contacted you asking for some info. And be patient, especially during weekends. It's Easter holidays, some of their staff might be off duty and they are generally understaffed on weekends.

Well, keep calm, guy. You said that you have been using their platform for a year, you should understand their safety and reputation to the present. Typically, withdrawal requests will be processed almost immediately, your case is abnormal. Definitely there is a reason for you to wait, maybe a system failure, maybe a mistake during the game, who knows, they need to check and verify it, to give you the accurate  answer. I believe it is what they are doing.
The following quote about their terms and conditions can help you better understand what you are going through. Just wait  

We understand that you are frustrated on how the events turn on your side but the best thing to do is to chill out mate if you didn't violate any of their terms then your withdrawals will be processed on the said timeline maybe they just found something suspicious that's why they do a sort of investigation on your account. But if you think the timeline is long enough for you to wait maybe its best to contact them again to follow up your issue.

Look they are around here from long time and has very good reputation so far. I do not think for 0.2 BTC they are going to risk their reputation.  If they have standard procedure to follow then they will follow and asking 2 days is not that long to wait. If you have not done anything wrong then just calm down, your money will be in your wallet if everything is fine.

Furthermore, you can contact FortuneJack, PM him. Possibly this will accelerate the process.

LoL, the way you talk just like them. Are you their employes?? When it come to cash-out which is mean you are asking for the money it should be there when they stated all withdrawal are instantly and some could go under security review for 24 hours max. There are no any reason that I have to wait more than that? I did not use any bonus, just deposited and played then won. You have to put yourself in my own shoes to understand it buddy.
Goodluck and don't being like me when it happened to you.!!!

@baodo159, Clearly they are doing some investigations of your account and if everything is fine then they will approve the withdrawal. Would not be nice to co-operate? You have to understand they do all the security checks and stuffs to keep our money safe.
Yes two days gone but it does not harm to give them some extra hours or a day.

Thanks, but anyhow my deposit and winnings will remain in ETH all the time right, the conversion to GBP or USD is only "virtual" in order to play the games?