From the look of things and my personal observation, I thjk it's clear enough to understand that possibly some of the teams, or previous teams rather, are no longer functional, and I am personally suspecting that they likely had some serious internal issues which they are hiding from the public.
Said this because, all of a sudden, TheQuin (which is one of the most recognized board member of freebitco) no longer comes to this forum, and even when he does, he stopped replying to freebitco user's concerns on this thread, so that says something.
Them being a well experienced player in this industry, they really shouldnt have allowed this issue get to this level before seeking out solution, but all the same, let cross our fingers and see what the future is freebitco will turn out to be, whether they Wil be able to restore their dying reputation or they will end up losing it completely.
What you are saying makes sense and things are more clear now. The recent incidents could have been handled very well but it just became worse day by day.
TheQuin not responding on this thread anymore shows us that things are off at freebitco.in.
Freebitco.in PR announcing that they are hiring customer associates confirms that TheQuin won't be responding on this thread any time soon.
I have suspected this for a long time, where Thequin, who is usually active in responding to this thread, suddenly became rarely active anymore, at that time I suspected that there was an internal problem that we might not know about, causing confusion here, plus their campaign on this forum. stopped, it looks a little strange, but I can't accuse anything because I'm not part of the team so accusing things that are not true will definitely not be justified forever, finally freebitcoin PR clarified a little about the problem.
Hopefully this site doesn't have any big problems, let alone going bankrupt, I think this site will continue to run without a team that is active on this forum and responds to all complaints from its users, even though freebitcoin PR said it needed a new team to replace Thequin's position on this forum, hopefully they found the right replacement and can be more active in solving every problem faced by all their users, especially users who are active on this forum, but so far I haven't had any problems on this site. I hope everything is fine.