FreeBitco.in-$200 FreeBTC⭐Win Lambo🔥0.2BTC DailyJackpot🏆$32,500 Wager Contest - page 90.

CSFBC

newbie

Activity: 14

Merit: 2

Hi,

I understand the frustration of yourself and others.

Please DM me your User ID and email address. With both of these pieces of information I can complete a review for blocks associated with your account, email notification settings and our back office information.
Should all of these checks be completed and no issues identified , it will allow me gain the information required to review whether there are any server issues.

I do appreciate your understanding and will await the requested information via DM for any users experiencing login, withdrawal or email issues.
Please ensure to specify which of these issues you are experiencing.

Lastly, thank you to those who have already sent the information over to me as requested, you should all have received a response as confirmation of receipt.

Best Regards,

Customer Support Team
FreeBitco.in

Quote from: xariao420 on July 18, 2024, 12:24:06 AM

put in well over 3 bitcoins, bought and set aside 10k fun tokens locked each day for a whole year at there rate.. and now i just made to getting into the return of it after a year, and the coin PLUMMETED, and the i cant withdraw, no email arrives and i hear its cause i didnt set up 2fa? what in the fuck is going on? a buisness/company/ whatever the fuck you guys are, of that size, i assume you would respond to the customer support emails, or at least advise us on whats going on? i just wanna know my things are safe, and all im asking, (which i have asked in the emails, but left ghosted) IS my bitcoins safe.. and are you working on the issue.. ALL I FUCKING WANTED.. was a "we know and are working on it" but all ive been is ghosted day after day, almost week after week... all i wanna know is my shits safe.. and if its not. I have to say... longest running scam/rug pull ive EVER seen, or been a part of.. ID love for this to be wrong..

Nicosusuki

newbie

Activity: 11

Merit: 0

Email is Now Working!!....

I will left only small amount just to play multiply😬😬

ixi1234

copper member

Activity: 68

Merit: 2

Quote from: ?? on ??

Source: freebitco.in's website. Now, then, one more unity over published data.

Enjoy.

what does it mean?

Cantsay

hero member

Activity: 700

Merit: 541

Bitcoin Casino Est. 2013

Quote from: hosseinimr93 on July 18, 2024, 06:48:30 AM

Quote from: Cantsay on July 18, 2024, 06:31:17 AM

What’s the update on your withdrawal?

I think you didn't read Text's post completely. In the same post you quoted, Text already confirmed that the payment was received.
Those users who had 2FA enabled didn't have any issues with withdrawals and now even those users who have not enabled 2FA are able to withdraw their fund.

My bad, I missed the text that was directed on top of the image.

His last comment made it sound as if it was still pending and that he came to the thread to complain due to their signature being on hold and negative comments that are being posted about them.

Thanks for the correction.

ultrloa

legendary

Activity: 2758

Merit: 1228

Quote from: hosseinimr93 on July 18, 2024, 06:48:30 AM

Quote from: Cantsay on July 18, 2024, 06:31:17 AM

Quote from: Text on July 17, 2024, 06:10:47 PM

I'm a bit worried because their signature campaign is on hold and I also saw that there are already negative feedbacks about the owner or the author of this thread and the former user who used to answer queries.

What’s the update on your withdrawal?

I think you didn't read Text's post completely. In the same post you quoted, Text already confirmed that the payment was received.
Those users who had 2FA enabled didn't have any issues with withdrawals and now even those users who have not enabled 2FA are able to withdraw their fund.

Good to see this good updates happened here since we could able to see that people could able to get their money on freebitco.in. Also I guess more better for them to put a representative just like TheQuinn did so that they announce this development and talk about other good developments happened in this casino.

Although for now this is good thing to read in this thread so hopefully we can see freebitco.in the one of the oldest casino would continue to operate smoothly and offer good playing experience to their gambler again just like before.

hosseinimr93

legendary

Activity: 2380

Merit: 5213

Quote from: Cantsay on July 18, 2024, 06:31:17 AM

Quote from: Text on July 17, 2024, 06:10:47 PM

I'm a bit worried because their signature campaign is on hold and I also saw that there are already negative feedbacks about the owner or the author of this thread and the former user who used to answer queries.

What’s the update on your withdrawal?

I think you didn't read Text's post completely. In the same post you quoted, Text already confirmed that the payment was received.
Those users who had 2FA enabled didn't have any issues with withdrawals and now even those users who have not enabled 2FA are able to withdraw their fund.

Cantsay

hero member

Activity: 700

Merit: 541

Bitcoin Casino Est. 2013

Quote from: Text on July 17, 2024, 06:10:47 PM

I'm a bit worried because their signature campaign is on hold and I also saw that there are already negative feedbacks about the owner or the author of this thread and the former user who used to answer queries.

What’s the update on your withdrawal?

I guess it should be more than 24 hours already by now, so have you checked your wallet to see if it has arrived?

Quote from: Valyvaly95 on July 18, 2024, 04:56:01 AM

The only thing I wish for free bitcoin is to be present here or respond when someone is having issues…I never received a response from them here or from the support page of fbc

Many others have also said the same thing but it seems like there are not yet ready for that - because to them coming out to respond will just bring more complaints to their thread.

hd49728

legendary

Activity: 2044

Merit: 1018

Not your keys, not your coins!

Quote from: hosseinimr93 on July 18, 2024, 04:28:13 AM

I can confirm that the issues with authorization emails have been solved.
I just requested a password reset, the button worked and I immediately received the authorization email for that.

It is a story of some weeks ago, after the Freebitco.in team were informed about it by community repeatedly and they spent time to look at it, resolved it and backlog of user withdrawal requests because of email service.

Now with your post and your test on it, it means no issue on your side.

Quote from: hosseinimr93 on July 18, 2024, 04:28:13 AM

I also have 2FA activated and I can login to my account without any issue.

It works for your side too.

So it is probably an issue on user sides, work for some and does not work for others. The team surely must look at it again even problems now are possible less severe than weeks ago.

Quote from: Valyvaly95 on July 18, 2024, 04:56:01 AM

The only thing I wish for free bitcoin is to be present here or respond when someone is having issues…I never received a response from them here or from the support page of fbc

I hope so too. The PR account and the Customer Care account need to be more actively to answer questions from users. If they need time to have response from their contact points like wetsuit, TheQuin, they can write it down here to inform the community about it.

In future, I hope the team can publicly describe about their flow of customer support includes technical and withdrawal problems. Something like a short description that, we as PR or CS staffs, need to forward your questions to the owner or technical guys, and we will give you answers from the responsible team, when we have it.

Keep silent only makes it unprofessional, even they can not answer questions directly.

My 2 cents, as a participant of the business's campaign in the past and hope it will be back.

Valyvaly95

newbie

Activity: 14

Merit: 1

The only thing I wish for free bitcoin is to be present here or respond when someone is having issues…I never received a response from them here or from the support page of fbc

hosseinimr93

legendary

Activity: 2380

Merit: 5213

I can confirm that the issues with authorization emails have been solved.
I just requested a password reset, the button worked and I immediately received the authorization email for that.

Quote from: pooya87 on July 17, 2024, 10:59:49 PM

I cannot log into my account either. I had 2FA active and it doesn't accept my 2FA code no matter what I do and it is annoying that the retry takes so long. I'm afraid to reset it since it takes a long time to reset and be able to log in again.

I also have 2FA activated and I can login to my account without any issue.

Fivestar4everMVP

legendary

Activity: 2506

Merit: 1092

Leading Crypto Sports Betting & Casino Platform

Quote from: Valyvaly95 on July 18, 2024, 02:30:45 AM

They solved the problem I think I managed to withdraw now I am waiting 15 min to receive the funds

UPDATE it worked now I don’t have any problems I withdraw successfully

Congratulations buddy, and this is one of those reasons why I still some believe in freebitco, trusting that they have no intensions of scamming anyone, and also believing that with a little more time, they can definitely fix all the issues, and I may likely experience once again; the glitch free freebitco we all once had.

What I've been thinking, and saying is that I am suspecting they have some internal issues with between themselves, as many of them that manage the site, and they don't want to let their community and the general public learn about the what happened and what's currently going on, and this issue also have slowed down the mode and frequency at which the site operated, and issues are fixed.

Lets all believe in freebitco to come back stronger as soon as the management sort out their differences.

Valyvaly95

newbie

Activity: 14

Merit: 1

They solved the problem I think I managed to withdraw now I am waiting 15 min to receive the funds

UPDATE it worked now I don’t have any problems I withdraw successfully

Get-Paid.com

sr. member

Activity: 1878

Merit: 389

Quote from: Valyvaly95 on July 18, 2024, 12:24:14 AM

People who use 2fa can withdraw and those who didn’t enabled it cannot do it anymore and can’t withdraw

Right now, it sounds like it's better to be without 2FA than have it activated.

Quote from: Catenaccio on July 18, 2024, 01:49:19 AM

Looks good for today with your experience.

In the past few hours there are still reports of email confirmation issues on Twitter for example:

https://x.com/freebitco/status/1813655142614667270

Catenaccio

full member

Activity: 420

Merit: 120

Quote from: pooya87 on July 17, 2024, 10:59:49 PM

I cannot log into my account either. I had 2FA active and it doesn't accept my 2FA code no matter what I do and it is annoying that the retry takes so long. I'm afraid to reset it since it takes a long time to reset and be able to log in again.

Excuse me but if you could not log in your account with 2FA, how did you manage to reset your 2FA code?

As far as I know, on all platforms, the standard way to reset password or 2FA is login your account first, do it successfully then change the password or reset 2FA code with a new one by entering your current password and current 2FA.

In your post, you did not say that you reset it with support from the service, and with complain above, it seems support does not work too well for users recently. That makes me curious that how did you do to reset it.

Quote from: TheUltraElite on July 18, 2024, 01:42:29 AM

I have 2FA active too, and I could login without any hassle today. I am assuming your codes are time-synced already.

Looks good for today with your experience.

For time-synced issue that is possibly problem on pooya87 who is a technical expert and knows to solve it properly. If time-synced issue exists, pooya87 would have gotten problems with accounts on other platforms too.

TheUltraElite

legendary

Activity: 2898

Merit: 1253

So anyway, I applied as a merit source :)

Quote from: pooya87 on July 17, 2024, 10:59:49 PM

I cannot log into my account either. I had 2FA active and it doesn't accept my 2FA code no matter what I do and it is annoying that the retry takes so long. I'm afraid to reset it since it takes a long time to reset and be able to log in again.

Any suggestions?

I have 2FA active too, and I could login without any hassle today. I am assuming your codes are time-synced already.

Anything you remember in particular you may have modified since you had used your account?

Otherwise send a DM to the support account and see what they have to say.

Valyvaly95

newbie

Activity: 14

Merit: 1

Quote from: Text on July 17, 2024, 06:10:47 PM

Quote from: Valyvaly95 on July 17, 2024, 10:01:53 AM

You will get the funds cuz you have enabled 2fa and you don’t need confirmation email

That's good to know, thanks! Just a little nervous since it's all my satoshis, but glad to hear the 2FA should keep things secure. So even without the confirmation email, as long as 2FA is on the withdrawal should be fine?

I only received this one email and I confirm that I received the payment to my address.
https://talkimg.com/images/2024/07/18/4Ch2C.png

I'm a bit worried because their signature campaign is on hold and I also saw that there are already negative feedbacks about the owner or the author of this thread and the former user who used to answer queries.

People who use 2fa can withdraw and those who didn’t enabled it cannot do it anymore and can’t withdraw

https://talkimg.com/images/2024/07/18/4Q0cC.png

xariao420

newbie

Activity: 1

Merit: 0

put in well over 3 bitcoins, bought and set aside 10k fun tokens locked each day for a whole year at there rate.. and now i just made to getting into the return of it after a year, and the coin PLUMMETED, and the i cant withdraw, no email arrives and i hear its cause i didnt set up 2fa? what in the fuck is going on? a buisness/company/ whatever the fuck you guys are, of that size, i assume you would respond to the customer support emails, or at least advise us on whats going on? i just wanna know my things are safe, and all im asking, (which i have asked in the emails, but left ghosted) IS my bitcoins safe.. and are you working on the issue.. ALL I FUCKING WANTED.. was a "we know and are working on it" but all ive been is ghosted day after day, almost week after week... all i wanna know is my shits safe.. and if its not. I have to say... longest running scam/rug pull ive EVER seen, or been a part of.. ID love for this to be wrong..

Valyvaly95

newbie

Activity: 14

Merit: 1

Quote from: pooya87 on July 17, 2024, 10:59:49 PM

I cannot log into my account either. I had 2FA active and it doesn't accept my 2FA code no matter what I do and it is annoying that the retry takes so long. I'm afraid to reset it since it takes a long time to reset and be able to log in again.

Any suggestions?

I have problems like you since a week ago…CSFBC just posted here yesterday so you should contact him with user id and email

pooya87

legendary

Activity: 3472

Merit: 10611

I cannot log into my account either. I had 2FA active and it doesn't accept my 2FA code no matter what I do and it is annoying that the retry takes so long. I'm afraid to reset it since it takes a long time to reset and be able to log in again.

Any suggestions?

dwyane36

legendary

Activity: 3108

Merit: 2360

Quote from: hosseinimr93 on July 17, 2024, 07:49:05 AM

Quote from: CSFBC on July 17, 2024, 06:53:31 AM

It has come to my attention that some users have experienced login issues when attempting to access their account.

It seems that you are not fully aware of what's going on with the service.
The reset password button doesn't work at all and according to reports posted by some users recently, they don't receive authorization emails.

These issues are not specific to some users.

It's the same for me. When I try to reset my password, the button either doesn't click at all or nothing happens after clicking it, and the site asks me to enter the captcha again. I should also point out that when I try to reset my password, I periodically get error 500 (Internal Server Error), which indicates that the problem is on the side of their server, not on the users' side.

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