Registration:Signing up on the site was very easy and seamless, as you don't need to fill in numerous forms just to because you want to gamble away some money of yours.
Deposit: I really commend the fact the site allow zero confirmation for bitcoin deposit, nothing literally suck than awaiting BTC confirmations, especially when the bitcoin network is clogged like it is right now and 5 sat/byte fee is estimated to take about 6 hours to get its first confirmation, but already having other means of deposit is a significant added advantage.
General Experience: My general experience rating would be around 6-7/10 based on my encounter with the customer support, they really don't have answers to most of the users complaint and they all often just copy and paste the same response, without actually being able to solve any issue particularly.
Customer support:I had first contacted the support and was transferred to chat with "Ivy", later it was Rick and finally it was Tim, while they all sound very nice and approachable, neither of them was actually able to solve my problem, the first problem was that after activating the bonus then making a deposit of $35 (1.5 mBTC) to enable the 100% signup bonus, I didn't get any bonus, so after reaching out to Ivy she said that the minimum deposit eligible for the bonus is 1.8 mBTC (over $42), and I told her the minimum requirement shown on the their bonus page was $30 and I just made sure I deposited a bit more than that due the
BTC fluctuation, Ivy said she could have given me the 100% bonus manually which would sorted everything out, but then she said it's impossible because I played with my real balance already while trying to activate the 10 free spins for completing the phone verification I couldn't even use the 10 free spins too, after several conversations with the supports, I had to give up (with my problem not getting solved), while it's not as though they all didn't try to help, in fact, I'm sure they did try their best but it's just not working, and I'm guessing it's the free spins in general that just doesn't work.
What I liked:- I like the general design of the site, the interface, site navigation and user experience is just about perfect enough for me or any even one new to online casinos would fine their way around with relative ease.
- The website generally and every games I played loading time were really fast and highly responsive, even on my somewhat low end pc running on windows 10 (without VPN)
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What I did not like:- The bonus offers on the homepage/lobby makes the page look rather too busy imo, having more than two of those bonus tables is rather extreme for me, I think I'll prefer seeing just one at a time, maybe little bit wider but reduced in height making other sections like "Games Category" very visible from first glance, the remaining bonus offers should float over to left and change at intervals instead of all being displayed at once.
- The bonus terms in regards to the minimum deposit requirements are not explicit enough, especially because of having different deposit means, the minimum deposit requirement should be displayed with the user's preferred choice and not in USD, stating the minimum deposit in BTC, ETH, LTC and other means of deposit according to the users preference will help every user avoid the issue of not depositing the right amount.
I tested the following: (slots/live casino/table games/CS originals)
I played quite a number of slot games, most of which I didn't have any luck with except, "Aloha King Elvis" where I hit my biggest multiplier of 106x.
Game 1; Slot: Book of cats. Book of Cats was the first slot game I played because it was supposed to be the game for the phone verification free spins, which I later got charged for, as for my experience about the game, after about 100+ spins, I didn't hit any reasonable multiplier, not even 10x multiplier, so I just decided to explore other games.
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Game 2; Slot: Aztec Magic Deluxe, this was another game influenced by me trying to get the 10 free spins, after about 50 spins here too, and my luck wasn't any better than it was with the first game, I left
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Game 3; Slot: Lady wolf moon, yet another game chasing those free spins, but his time around, I didn't left of even terms and as I was up by some cents with my bankroll before playing and my second session on the game left me almost entirely out of my bankroll.
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Game 4; Crash: for me this have always been one of my go to games anytime and any day, but lady luck still wasn't on my side here either, the round that started right before I could place my bet ended with Over 366x, but every other round after that I couldn't even hit a 3x multiplier
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Game 5; PLINKO: This is one of my games of the day, I enjoyed every suspense and anxiety that comes with seeing the balls fall don each obstacle, I even pressed the bet multiple times simultaneously and having 6-7 balls coming down together and having my eyes watching over the entire screen at once looking right and left sides every split second.
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Game 6; Rocket Dice XY: This is the second game I enjoyed the most, from a gambler's perspective, I like everything from the animation of the dice throw to the odds valuation, probably.
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Game 7; Hilo: This is by far my favorite game on the platform so far, I like the general concept of it, perhaps because it's a game of prediction, and that's what I'm more invested in rather than other games where my only task is to toss a coin and expect lady luck to be on my side, this is more like of mind game, one minute you're taking the biggest odds because of value, the next you're trying to play it safe to not lose what accumulated so far, I'm not sure I was on the profit side for my session on the game, but I really enjoyed every single round I played.
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Game 8; Slot: Aloha King Elvis
Right before playing "Hilo", I thought I wouldn't be able to get to the withdrawal step as I was rapidly losing my bankroll, but I was able to make a couple of bucks from Hilo, then after another conversation with a new support personnel I was told to try another game and my free spins has been credited, and that brought me to the game "Aloha King Elvis", the game play was smooth just like every other game, I've played so far on the platform, but this animation looks rather more enticing, although my free spins still didn't work and so I played from the main balance I had, finally after a couple of spins lady luck decided to pay a visit with a 106x multiplier.
Withdrawal: I'm yet to request a withdrawal, I want to try out some live games before proceeding to request a withdrawal, I'll be updating my review as things progresses further.
I've just submitted a withdrawal request and I like the need to confirm through the email for wallet address that have never been used for withdrawal on the platform before. my withdrawal is still pending though, once it's been honored, I'll update my post.
EDIT; The withdrawal has been approved and I got it already, I didn't pay attention to know how early it got processed but it seems pretty much to be less than an hour.
Conclusion/Suggestions:The site is 80% or above rated for me, just a number of minor technical issues which can be worked on overtime and easily, I would prioritize the explicit proper information being displayed on each bonus pages in crypto currency denominations rather than USD value, so that it doesn't seem like some bait to deposit for new users.