After watching the video, it really does seem like Josh believes this crap. So I guess ego, arrogance, and ignorance seem more likely to me at this point versus pure bottom-sucking thievery. Not that intention makes money any less lost in an investment.
I'm likely in the minority here, but I don't believe, for one second, Josh is out to scam people. I think he DOES believe in this wholeheartedly and may not understand what he's getting into. I also don't subscribe to the idea that he's doing it to get rich and will ditch first chance. The guy has already created and sold a telecom company and was driving a Ferrari 458 Italia before the Gen A asics (where they *really* made money) were for sale. But who knows. I don't.
On a related note, the new GAW_GM guy is really kicking ass on open tickets. My previous payout issue (.008 BTC only) took more than 3 weeks to resolve. He opened a thread last night to get people to post their tickets for immediate resolution and I opened a ticket for a .035 BTC payout issue and it was resolved by today. He has another thread open as well tonight.
If they can keep this up, they may be able to regain some credibility in the customer service arena.
Edit to add a little more creepiness: I'd want Amber to wear her glasses to bed. Ok, sorry. I'm done. Had to get it out of my system here or I'd be banned "over there."
Opening a thread like that is so they can show they are doing something and hope that people will post praise. Why can't it be properly resolved through their support channel? Why are people of hashtalk getting priority over someone who just submits a ticket.