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Topic: HashFast announces specs for new ASIC: 400GH/s - page 555. (Read 880461 times)

legendary
Activity: 966
Merit: 1004
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Jeez guys.. 4 pages of off-topic discussion since I posted my question regarding the error I got this afternoon...

Website is still broken and doesn't show shipping costs.. Is there anyone from hashfast here that can explain this failure?

What I see from the screenshot earlier is almost 800$ for shipping, I hope that's not correct cuz I could almost pick it up myself from Europe for that amount..

I'm not ready to call it a scam (yet) but I've seen better customer support... (even from BFL Tongue)

Hi All,

We outsourced our web development, and got stung with a hopelessly underpowered shared solution. Combined with the bitpay integration issues this has caused a host of problems. John is working with a new web developer to bring up the site on a new dedicated server.

The shipping quotes we are using come from an automated calculator of shipping cost - we are not making any profit on shipping. If we are able to negotiate a better deal with the shippers we will refund you the difference in shipping cost. Of course we also welcome you to come and pick up your order in person.


Hey Simon,

Let me be the first one to recommend foxycart! Lukestokes who is part of the foxycart team is here at bitcointalk! I have been using them for almost a couple years! Bitpay / Bitcoin supported!



I think its important who you choose to work with be it a spokesman or a marketing firm and even a design team.! You only get one chance to make a first impression. If you are lucky and get another chance to leave an impression i would go to extreme lengths to make sure you are being represented in the manor that is reflective of your commitment to your customers as well as your bottom line. I think there is a balance somewhere in there that can be met that can provide a pain free and seamless experience for customers.

The whole marketing fiasco and the twitter account and the privacy policy and now the down shopping cart as well as a not so graceful spokesperson is reflective and could be avoided.







Hi everyone,

Again, I personally apologize for the difficulty many of you had in placing an order with us yesterday. The integration between BitPay and our shopping cart did not operate smoothly, and the sales volume overwhelmed it.

This is what we are doing to fix it:

 1) We have a record of everyone who attempted to make a purchase. We will individually contact those people to give each one the option of completing their purchase (and preserving their place in line for delivery of the earliest units, as per the timestamp in their order)

 2) Many of you have felt that the shipping costs were too high. We will find a better/cheaper solution, and refund the difference. It is absolutely not our intention to make a profit on shipping costs. If you have completed a transaction, and feel that the shipping costs were too high, please submit a ticket to [email protected].

 3) We are working hard to improve and test the new site and payment processing options. In the meantime, if you would like to make a purchase with us directly, you can email us at [email protected]. Please include your name, address and a phone number where we can reach you. We will work on these purchase requests in the order that they are received (and provide each person with a place in the delivery line,  per the timestamp of their email)

Our team is working diligently to get these issues resolved. We appreciate your patience.

If you have completed an order and have questions, please contact [email protected]
If you have not yet completed an order and would like to do so, please contact [email protected]

Thank you,
John Skrodenis
HashFast


Glad to see you guys are on top of this.. I was just posting a response to simon when i saw your post.

Good Luck!!








KNC just announced a November price of less than 5000 USD

Not only that but they said the 400ghs was the guarantee but the miners will do a "considerable" amount better!!








full member
Activity: 154
Merit: 100
Hi everyone,

Again, I personally apologize for the difficulty many of you had in placing an order with us yesterday. The integration between BitPay and our shopping cart did not operate smoothly, and the sales volume overwhelmed it.

This is what we are doing to fix it:

 1) We have a record of everyone who attempted to make a purchase. We will individually contact those people to give each one the option of completing their purchase (and preserving their place in line for delivery of the earliest units, as per the timestamp in their order)

 2) Many of you have felt that the shipping costs were too high. We will find a better/cheaper solution, and refund the difference. It is absolutely not our intention to make a profit on shipping costs. If you have completed a transaction, and feel that the shipping costs were too high, please submit a ticket to [email protected].

 3) We are working hard to improve and test a new site and payment processing options. In the meantime, if you would like to make a purchase with us directly, you can email us at [email protected]. Please include your full name, address and a phone number where we can reach you. We will work on these purchase requests in the order that they are received (and provide each person with a place in the delivery line,  per the timestamp of their email)

Our team is working diligently to get these issues resolved. We appreciate your patience.

If you have completed an order and have questions, please contact [email protected]
If you have not yet completed an order and would like to do so, please contact [email protected]

Thank you,
John Skrodenis
HashFast
member
Activity: 72
Merit: 10
KNC just announced a November price of less than 5000 USD

sadly i think in November it will be just a very expensive doorstop Sad
full member
Activity: 210
Merit: 100
Jeez guys.. 4 pages of off-topic discussion since I posted my question regarding the error I got this afternoon...

Website is still broken and doesn't show shipping costs.. Is there anyone from hashfast here that can explain this failure?

What I see from the screenshot earlier is almost 800$ for shipping, I hope that's not correct cuz I could almost pick it up myself from Europe for that amount..

I'm not ready to call it a scam (yet) but I've seen better customer support... (even from BFL Tongue)

Hi All,

We outsourced our web development, and got stung with a hopelessly underpowered shared solution. Combined with the bitpay integration issues this has caused a host of problems. John is working with a new web developer to bring up the site on a new dedicated server.

The shipping quotes we are using come from an automated calculator of shipping cost - we are not making any profit on shipping. If we are able to negotiate a better deal with the shippers we will refund you the difference in shipping cost. Of course we also welcome you to come and pick up your order in person.

Jeesh, first you guys hook up with Gridfinity, then hire some shills, now you your hosting...  I'm starting to feel i should somehow shield you from the nasty, unaccommodating reality. 
hero member
Activity: 812
Merit: 502
KNC just announced a November price of less than 5000 USD
newbie
Activity: 56
Merit: 0
Jeez guys.. 4 pages of off-topic discussion since I posted my question regarding the error I got this afternoon...

Website is still broken and doesn't show shipping costs.. Is there anyone from hashfast here that can explain this failure?

What I see from the screenshot earlier is almost 800$ for shipping, I hope that's not correct cuz I could almost pick it up myself from Europe for that amount..

I'm not ready to call it a scam (yet) but I've seen better customer support... (even from BFL Tongue)

Hi All,

We outsourced our web development, and got stung with a hopelessly underpowered shared solution. Combined with the bitpay integration issues this has caused a host of problems. John is working with a new web developer to bring up the site on a new dedicated server.

The shipping quotes we are using come from an automated calculator of shipping cost - we are not making any profit on shipping. If we are able to negotiate a better deal with the shippers we will refund you the difference in shipping cost. Of course we also welcome you to come and pick up your order in person.
newbie
Activity: 59
Merit: 0
maybe they ship in silver plated packages ?

i think that 400$ more than usual is a robbery.

friedcat send blades for free Smiley

This is an obvious red flag. This company needs money now for the tape-out. Welcome on board of being fucked up like BFL customer.
hero member
Activity: 728
Merit: 500
cryptoshark
maybe they ship in silver plated packages ?

i think that 400$ more than usual is a robbery.

friedcat send blades for free Smiley
legendary
Activity: 1764
Merit: 1002
John just woke up after having not gotten any sleep for 2 days.  i just talked to him and he promised he'd be coming online soon.
legendary
Activity: 934
Merit: 1000
Jeez guys.. 4 pages of off-topic discussion since I posted my question regarding the error I got this afternoon...

Website is still broken and doesn't show shipping costs.. Is there anyone from hashfast here that can explain this failure?

What I see from the screenshot earlier is almost 800$ for shipping, I hope that's not correct cuz I could almost pick it up myself from Europe for that amount..

I'm not ready to call it a scam (yet) but I've seen better customer support... (even from BFL Tongue)
legendary
Activity: 1764
Merit: 1002
Yeah we get it, he is a known scammer, an underhanded scoundrel.

But does it matter since seemingly there is no way for anyone to actually buy anything yet anyway?

Or is there some secret means by which one might locate some secret place to buy at?

-MarkM-


i sure hope you're kidding.
legendary
Activity: 1764
Merit: 1002
i hope all of you guys realize what type of self righteous-ethical box you've inadvertently maneuvered yourselves into.

according to you guys, even if some great new company appears that unquestionably has a superior technology that is likely to enable them to take over the market, as long as the company you've ordered at with your cc order hasn't done anything illegal to deceive, misportray, or misrepresent their product, you are ethically bound to stay with them.  you are not allowed to cx your orders b/c of market events.

i will be watching.
full member
Activity: 210
Merit: 100
Yeah we get it, he is a known scammer, an underhanded scoundrel.

But does it matter since seemingly there is no way for anyone to actually buy anything yet anyway?

Or is there some secret means by which one might locate some secret place to buy at?

-MarkM-


Nah.  Their site broke Cry
legendary
Activity: 2940
Merit: 1090
Yeah we get it, he is a known scammer, an underhanded scoundrel.

But does it matter since seemingly there is no way for anyone to actually buy anything yet anyway?

Or is there some secret means by which one might locate some secret place to buy at?

-MarkM-
full member
Activity: 210
Merit: 100
i hereby declare that anyone cancelling their orders via cc at any of these companies for personal or market reasons is declared unethical, shady, and a manipulator and should be subject to the full force of the law.

No.  
Placing orders with multiple companies, while fully intending to chargeback all but one of them, is shifty & underhanded.
Bragging about doing it on this forum, where people's investments depend on those companies, is stupid.
Not expecting the repercussions is unreasonable.
Trying to defuse said repercussions with ill-conceived lies is weak and deceptive.

Don't play the fool, and don't assume everyone else is.
legendary
Activity: 2940
Merit: 1090
Every once in a while in the middle of all this stuff about the lack of ethics of a company rep some turn of phrase seems to hint that somewhere some sales might already have been possible or might still be possible, but nothing seems to clearly state that to be the case and all those seeming hints conspicuously lack any links to any threads or sites or anything else that actually openly say anything about anyone actually being able to buy and how to go about doing so.

If the intent is to spam so much chaff that no one can fluke into a thread or post that actually links to some method of buying something I guess the spammers/trolls are accomplishing that very well..

-MarkM-
legendary
Activity: 1764
Merit: 1002
i hereby declare that anyone cancelling their orders via cc at any of these companies for personal or market reasons is declared unethical, shady, and a manipulator and should be subject to the full force of the law.
full member
Activity: 210
Merit: 100
I'm not reproaching you for scamming the credit card & the two ASIC companies, but for pointlessly bragging about your misdeed, and the inept lies & apologia that followed.

good. then we're actually making some progress here.  

it's not bragging.  it's an attempt to explain what i think is happening to the market in aggregate as a result of companies accepting cc's.  i think it's a problem that asic companies need to be aware of and avoid if possible.

all you guys keep insisting that i started out on 7/13 with my KNC order with the intent of cancelling my order.  no, absolutely not.  nobody knew Hashfast even existed.  i didn't know that there were Bitfury's out there selling for $8000 to be delivered in October.  i even consulted with some of you as to how to interpret different performance metrics of these companies as i was still learning.  it's been a surprise to me how fast and how many of these companies have come into the space.  as my education evolved on this topic and as new companies arrived on the scene i've moved my orders.

step back a second.  even if it was true that i was trying to manipulate the market, would only 1 measly order at each of the 2 companies really accomplish that?  good gaud...

I've never accused you of being a skillful manipulator, that would indeed be absurd.  I pointed out that publicising your shifty dealings, especially in your role as HashFast spokesman, is not a sign of intelligence.  Not when integrity is essential to your effectiveness as a spokesman.  This, of course, puts in question the wisdom of HashFast's choice of spokespeople, but that's fodder for a different thread.

While O.J. Simpson is, technically, not guilty of any wrongdoing, i doubt a life insurance company would hire him as a spokesperson.  Go figure.
legendary
Activity: 1764
Merit: 1002
Bargraphic

what specifically was the intent?

I won't bother with this merry-go-round.

most ppl answer like that when they don't want their flawed logic exposed.
Refunds may be offered without reason at the discretion of those selling out of goodwill, but that goodwill is not to be abused when it involves procuring and assembling components with the funds raised.


well it just so happens that KNC disagrees with you on your stupid allegations of abuse. they refunded me, no problem.  what say you?

Did you specifically tell them that you had full intentions of inflating their order book and taking back your money when you placed the order?
you still seriously think i was inflating their order book?  i was talking about the market in aggregrate when a company takes cc's.  you just don't want to listen.
Quote
Even if you did they would likely refund you, why? Because having someone like that isn't worth having as a customer. (Which is my point that HashFast might have acted hastily with having you as a sponsor)

why?  just b/c you've created in your own negative mind a malicious, unethical scenario of my action?  they asked me, i didn't ask them, remember?
Quote
Full Disclosure, I personally met with them too. I like HashFast and what they have to offer and I also believe in them. I just don't like people like you who try to deceive companies intentionally for their own gain.

wow, what an allegation for which you have no basis. 
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