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Topic: HitBTC.com - The most advanced cryptocurrency exchange - page 41. (Read 109857 times)

sr. member
Activity: 525
Merit: 250
Hello!! I had around 2500$ worth currencies on HITBTC. Now, my balance is showing 0. Whats happening?

Let us assure you that the issue you’re reporting will be dealt with as soon as possible. Please provide us with your ticket ID, we’ll do the rest and report to you once our job is done.
sr. member
Activity: 525
Merit: 250
OMG! Answer for 2+ weeks of the ticket "We do not know the exact terms, blah blah, we work like" - are you kidding?
What kind of fuck can there be problems with ICX - when he bitch ERC-20 on ETH?! When other ERC-20 tokens are quietly work. All fuck all the ICX tokens?

We are sorry to hear about the issue you are facing! Please provide us with the ticket ID, we'll clarify the root of the problem and see if there anything else we could do in order to make it resolved.
sr. member
Activity: 525
Merit: 250
A lot of money just locked in account without any reason. Currency operations not available for ANY coin. Can't withdraw any coin for few days already.
No reply from support as well.

No any unusual activity, usual day trade. Please make things right HitBTC support!
Ticket id #220947
A lot of money frozen - I need access to my assets asap!

We totally understand how that feels. That is not the kind of impression we’re striving to leave, and we hope you’d accept our apologies.

Our Support Team will take care of it at a shortest notice, and you’ll receive our reply within a day.
sr. member
Activity: 525
Merit: 250
Hello Hitbtc,

I am having problems withdrawing my coins for the last 4 weeks.  I do not receive an email verification for withdrawals, so the

withdrawal will not complete.  I have checked my email spam folder, etc.  There is no problem with the email itself.

I have submitted tickets:

 Ticket ID #219043.

Ticket ID #218999.

Please assist with this problem.

Thank you



Hello, I am still trying to reach out to Hitbtc support!

Hello Hitbtc Exchange Support:  Please reach out to me for assist

Sorry about the issue you’re experiencing. Thank you for provided information! Our Support Team will take care of it at a shortest notice, and you’ll receive our reply within a day.
member
Activity: 143
Merit: 10
I was abt to make a deposit, but after so much FUD, i think i will hold my horses..
legendary
Activity: 1932
Merit: 1005
is there anyone who has a positive experience with hitbtc , i only lost money and some good opportunity's with them , the time DCN was worth a lot off money i could not acces my coins for days and fees are ridicilous
sr. member
Activity: 770
Merit: 298
tozex.io
i actually really wonder if this exchange have a massive bad/negative review but why it's still on top 10 exchange in term of volumes?
(based on CMC)
sr. member
Activity: 251
Merit: 257
Are people still using this SHIT-exchange? lmao
Probably some people are still using hitbtc, it's because some token trading is only available on hitbtc. i have completely stopped using this and 2 other horrible exchanges. dex is the future, probably in 1-2 year we'll have a decent dex.

That's just the thing. I think you're right.... 1-2 years for a quality DEX. During that time, people will still use these shitty exchanges. There are some coins where HitBTC is still the volume leader because they haven't hit major exchanges.
newbie
Activity: 9
Merit: 0
hitbtc is a stealer and a big scam ... i wait from 3 months ago for my 1376.7470 $ from affiliates.

i wrote many many times , into the forum and many many tickets  and still nothing until now.

so the affiliates is a big joke , big scam

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full member
Activity: 756
Merit: 103
Ridiculous high withdrawal fees, so think twice before sending any funds to this exchange.
sr. member
Activity: 770
Merit: 298
tozex.io
actually wanted to use this exchange to sell some my tokens, but it is safe later for me to withdraw a half of BTC?
legendary
Activity: 1400
Merit: 1009
Are people still using this SHIT-exchange? lmao
Probably some people are still using hitbtc, it's because some token trading is only available on hitbtc. i have completely stopped using this and 2 other horrible exchanges. dex is the future, probably in 1-2 year we'll have a decent dex.
jr. member
Activity: 154
Merit: 2
Are people still using this SHIT-exchange? lmao
newbie
Activity: 138
Merit: 0
Some problem in your marketplace:
1. Deposit/Withdraw take a high fee
2. Sometime Deposit/Withdraw problem
3. Support no friendly
4. Delist coin without given announcement before

High fee with some problem is NOT WORTH IT
i will find another exchange!

They are not forcing anyone to use their exchange and we are free to use any exchange as per our convenience.

You already know there are so many issues with this exchange and they stop replying to almost all tickets so better don't take a risk by using this exchange.
I got replies in a month after my issue had been worked out and i had got my SC.
But they really replied!
Automatic reply but there was true that my issue had alteady been resolved.
Quote
Dear trader, HitBTC Team on the line.

We are on a fast track in resolving issues reported to our support team. And we tend to fix things much faster than to provide further replies in tickets. This will change soon, as we’re scaling our support team, adapting it to new levels of load. But right now your kind cooperation might be required.

It’s simple. Kindly check whether the issue you’ve reported to us still persists. Is everything fine with your deposit? In case it isn’t, here are some tips for further course of action, depending on the currency you’re dealing with.
And
full member
Activity: 172
Merit: 100
Some problem in your marketplace:
1. Deposit/Withdraw take a high fee
2. Sometime Deposit/Withdraw problem
3. Support no friendly
4. Delist coin without given announcement before

High fee with some problem is NOT WORTH IT
i will find another exchange!

They are not forcing anyone to use their exchange and we are free to use any exchange as per our convenience.

You already know there are so many issues with this exchange and they stop replying to almost all tickets so better don't take a risk by using this exchange.

I made many support tickets so far but they don't answer me. They never answer nobody I think. This is very bad for such a great exchange platform. They are losing customers only for this attitude.
legendary
Activity: 1456
Merit: 1023
Some problem in your marketplace:
1. Deposit/Withdraw take a high fee
2. Sometime Deposit/Withdraw problem
3. Support no friendly
4. Delist coin without given announcement before

High fee with some problem is NOT WORTH IT
i will find another exchange!

They are not forcing anyone to use their exchange and we are free to use any exchange as per our convenience.

You already know there are so many issues with this exchange and they stop replying to almost all tickets so better don't take a risk by using this exchange.
sr. member
Activity: 560
Merit: 273
HitBTC has been locking people out of their funds for quite some time, using various techniques. So, at this point, it's very likely that they are not solvent and just trying to keep the thing going for as long as possible by stalling. What makes me wonder is that they haven't made any honest statement about this for this long. At one point, tried to blame delays on overloaded blockchains. I suppose some poor souls fall for it, the fact that they want to blame a 1 month delay on a blockchain is pathetic.
If you check r/hitbtc, there are 100's complaints about this for months, and yet they've managed to stay in business somehow.
newbie
Activity: 4
Merit: 0
member
Activity: 140
Merit: 10

But is that a screenshot from HitBTC?

Sure)) Its my screenshots. Im stuck with 50+ btc. And i will take a laywer to fix this problem i think. Police will help me i hope. I have a friend - bad guys stole a lot of money from him. And Police helped him. I will hope my problem will be fixed and i will get my funds back. But now its terrible situation.

This is a terrible situation for sure. Shocking imo. You seem to stay quite calm under all this, which is ofc good because only looking for the solution right now. Wish you all the best!
newbie
Activity: 4
Merit: 0
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