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Topic: How can a new sportsbook gain trust? - page 11. (Read 1794 times)

sr. member
Activity: 1162
Merit: 258
1xbit.com
May 21, 2022, 02:10:36 PM
#90
Trust is something that takes a long time to get in this world. It can take months to gain trust from players, but it can also be completely gone within days. On the forum it is useful for people to give their opinion about the reputation of a site, it is very useful. Being active on the forum and paying players is the best way to keep your reputation high.
legendary
Activity: 2240
Merit: 2003
A Bitcoiner chooses. A slave obeys.
May 21, 2022, 02:09:39 PM
#89
The only true way to make sure something is not a scam is to dive into it headfirst. So you are risking your money anytime you do this, regardless of whether you are trusting a sportsbook which is new or one that is older. You never know when something can turn out badly.

But that being said, as far as trust goes, I would not trust anything new and wait until enough other people have risked their money first before I risk my own money. The chances of a new sportsbook being scammy is far higher than an old sportsbook.

The only way for them to gain trust is by waiting. I usually wait at least a year until I can give them ANY of my trust. Minimum.
hero member
Activity: 2996
Merit: 609
May 21, 2022, 01:59:20 PM
#88
Hi, so I think I have seen an opportunity to operate a sportsbook in a way that is slightly different and probably more user friendly than how the current ones are operating. I’ve been working in the online gambling industry for 10 years now and I know how a lot about betting markets and how the odds work so I’m not worried about that side of things.

So I’m looking for thoughts on how to gain trust and reputation, because I know I would have doubts depositing money into a brand new sportsbook that’s just appeared out of thin air.

Not just for sportsbook but also for casinos... one of the greatest plus on the trust of these businesses is of course top is the withdrawal. Pay users then you'll have the trust of the community later on. Good bonuses and promotions, which has a transparent resolution if some issues happened, e.g. abuse of promotions, etc.
For these sportsbook, most players like those that do not cancel bets unless the game was suspended or the game is proven to be fixed.
It would really be for general whether its a sportsbook or a casino then it would really be needing to have those kind of quality and its true that it do talks about withdrawal which should be easy and safe.

Once you do able to get that positive impression then there's a chance that you would really be getting that recognition even though its not an assurance because demand isnt something that you could
really know ahead but as a business then you should do your best on giving out the best experience as much as you could yet we know that first impression does last.
Getting that trust is hard but once the community do give that thing then your business would be having chance to run for long term.
sr. member
Activity: 1764
Merit: 260
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May 21, 2022, 01:40:22 PM
#87
Hi, so I think I have seen an opportunity to operate a sportsbook in a way that is slightly different and probably more user friendly than how the current ones are operating. I’ve been working in the online gambling industry for 10 years now and I know how a lot about betting markets and how the odds work so I’m not worried about that side of things.

So I’m looking for thoughts on how to gain trust and reputation, because I know I would have doubts depositing money into a brand new sportsbook that’s just appeared out of thin air.

Not just for sportsbook but also for casinos... one of the greatest plus on the trust of these businesses is of course top is the withdrawal. Pay users then you'll have the trust of the community later on. Good bonuses and promotions, which has a transparent resolution if some issues happened, e.g. abuse of promotions, etc.
For these sportsbook, most players like those that do not cancel bets unless the game was suspended or the game is proven to be fixed.
hero member
Activity: 1876
Merit: 721
Top Crypto Casino
May 21, 2022, 01:30:46 PM
#86
You have enough experience about gambling. You know very well how this market works and how to stay in this market. Trust is one thing, it is not an easy task to achieve, once you launch a gambling website in the market, if you can provide the right service to your customers, then it will bring a lot of positive aspects for you.

If you can build the reputation of your website properly in this forum, then the road to your success will be much easier. Because the influence of this community is a lot in the gambling market.
legendary
Activity: 1414
Merit: 1002
= jasad =
May 21, 2022, 12:57:42 PM
#85
A sportsbook does not achieve trust and reputation simply by what they advertise on media, on this forum or anywhere else. Their reputation will be made up of multiple factors.

  • Transparent and clear Terms of Services & FAQs
  • If they have restricted areas, they should mention it clearly in ToS.
  • They should mention clearly about their policy on KYC, money laundering, multiple accounts, etc. because such things will be used to protect their casinos against cheaters or will be used as their deadly weapons to reject big withdrawals from users
All sportsbook give transparent about term or service and we can check usually when registered some sportsbook site have to allow or agree with term of service from sportsbook, but bad thing some time have new sportsbook when making withdrawal with higher amount ask the member passing KYC, actually have clear on first time when creating account have free or can play on sportsbook site without have to KYC, but when we got jack pot and they think some abuse happening withdrawing with higher and bigger funds.
legendary
Activity: 2310
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Farewell o_e_l_e_o
May 21, 2022, 12:27:19 PM
#84
The fastest way to get a reputation is by building it and in doing that once a person gives you their trust you must try as much as possible to get them to have confidence in your services, and gambling site have a higher work to do when it comes to reputation since you have other casinos to compete with so you must operate in a way that makes impossible for your customers to have better services outside your casino.
A sportsbook does not achieve trust and reputation simply by what they advertise on media, on this forum or anywhere else. Their reputation will be made up of multiple factors.

  • Transparent and clear Terms of Services & FAQs
  • If they have restricted areas, they should mention it clearly in ToS.
  • They should mention clearly about their policy on KYC, money laundering, multiple accounts, etc. because such things will be used to protect their casinos against cheaters or will be used as their deadly weapons to reject big withdrawals from users

It depends on different things and for different gamblers different things matter. First of all you need to work without problems and show good results in troubleshooting. Also you need a thread with feedback from the gamblers.
Promotion campaigns are sort of advertisement and can not be considered as what you can think of their trust level. A scam casino or exchange can run very attractive, well-paid campaigns but later they can make scam exit.


Not all things will be operated and proceeded smoothly all times. Sometimes, staffs on casino can make mistake and result in scam accusation against their casino. With such cases, if they are a good casino, they will go through in-depth investigation or even call for mediators to resolve their scam accusation. Mistake can be made but if you are ready to resolve it, you are all good.
legendary
Activity: 1554
Merit: 1139
May 21, 2022, 11:07:32 AM
#83
When it comes to the forum, most users gets to trust you by default, at least until something negative is found about your project and on the other hand, you can gain trust based on the reputation of the manager you employ to manage your signature campaign service. For a running Sportsbookie, they must come to understand that the most important part of a betting or gambling platform is the withdrawal system. This is the point where legitimacy is been tested and as such, sportsbookie needs to ensure there withdrawal system is timely processed and not just the crediting of wins. It gives users the assurance that they would get paid!
hero member
Activity: 1456
Merit: 940
🇺🇦 Glory to Ukraine!
May 21, 2022, 10:22:16 AM
#82
There are many options out there and I believe that, in the meantime, any sportsbook can become reputable with its performance in the gambling community.

I was wondering if you have any plans regarding a special offer as an incentive for playing at your betting platform? For example, for a new sportsbook you could start promoting your platform with a voucher for free entry, or something like that for every sign up. Many say that the better such a promotion is, the greater the chance of becoming popular and being embraced by gamblers. It's true, especially in my opinion if it is well designed, and contains the right message, the right combination of incentives and promotions. But, there are things that are, in my opinion, the most important and not dependent on a player's choice, like a good customer service, respect towards bettors and expertise.

So, I definitely advise that you should focus on a promotion that would appeal to gamblers, at least, and let them make the final choice.
hero member
Activity: 2548
Merit: 769
May 21, 2022, 10:02:25 AM
#81
It depends on different things and for different gamblers different things matter. First of all you need to work without problems and show good results in troubleshooting. Also you need a thread with feedback from the gamblers.
As for me - you ought to open the casino, create 1-2 promotion campaigns to get first gamblers and create promo thread. And only some time later you can get trust.
hero member
Activity: 3178
Merit: 977
www.Crypto.Games: Multiple coins, multiple games
May 21, 2022, 09:56:22 AM
#80
I agree with your opinion about KYC not necessarily meaning that the sportsbook in question is a legit one. Basically, I advise focusing on delivering stellar promotions, well designed site with top notch performance, low fees and something unique.

You could learn from sites like Sportsbet and Fairlay where you don't need to submit KYC and are crypto friendly betting sites.
hero member
Activity: 1022
Merit: 667
Top Crypto Casino
May 21, 2022, 09:46:27 AM
#79
The fastest way to get a reputation is by building it and in doing that once a person gives you their trust you must try as much as possible to get them to have confidence in your services, and gambling site have a higher work to do when it comes to reputation since you have other casinos to compete with so you must operate in a way that makes impossible for your customers to have better services outside your casino. It's good that you mention that you have been around for a while which makes it easier for you to know how to relate with the community.
legendary
Activity: 2520
Merit: 1113
May 21, 2022, 07:12:31 AM
#78
It's not part of what he covered for the last ten years
yeah, that might be true, but being in the industry for a decade you'd assume he has an idea of how to run a gambling site. anyway, if the OP has no idea how to gain trust for his gambling site it would be best for him to hire an expert.

As per a saying trust is given not gained/earned and there is always a process on how people will trust you.
you've got it mixed up, it is the other way around, Trust is gained/earned not given. it doesn't really make sense if trust is just given and not earned.
hero member
Activity: 1666
Merit: 502
May 21, 2022, 06:49:13 AM
#77
I think that all has been already stated by the other users here. And I would agree with each and everyone of them, from the quality operation, site functionality, honesty and not being drove by greed. Above all, I would emphasize that hearing out your customers, and actually listening and applying their suggestions could also enable you to go a long way.
sr. member
Activity: 2296
Merit: 348
May 21, 2022, 06:44:27 AM
#76
I like that you think things first before you jump in because many gambling sites have failed and lose money because they don't expect what is coming or they simply don't have a well detailed plan if how can they handle things that will come to their way. You can look on the history of successful gambling sites on the forum. You can learn from there if what they have done before they became successful.

I think the first thing is to build a good casino, good casino means the graphics are good, the costumer support is responsive, the withdrawals and deposits are instant and so on. You must stick on this and most importantly is be fair and don't scam your players.
full member
Activity: 2520
Merit: 214
Eloncoin.org - Mars, here we come!
May 21, 2022, 06:24:00 AM
#75
So I’m looking for thoughts on how to gain trust and reputation, because I know I would have doubts depositing money into a brand new sportsbook that’s just appeared out of thin air.

If you are interested with new gambling site and you are curious about it, it is not bad to try it with small amount and try to win big and withdraw it usually scam sites don't pay and or make excuses if a user with small balance managed to win big amount.
Yeah using small funds for start up is best  to try the gambling site and this is how we can analyze if the sportsbook is reasonable to play or not, though sometimes there are site that will let you deposit and withdraw your winnings when it is smaller amount but once the involve funds is higher? then things will change and they will require you KYC and other stuffs and in the end? will close and ban your account .
legendary
Activity: 3542
Merit: 1352
Cashback 15%
May 21, 2022, 04:02:16 AM
#74
It is important to communicate on the forum, and to ensure that players do not receive any complaints. But we always keep complaints at certain gambling sites, you can't do much about that. It's actually about how you deal with the complaints, there are many review sites, but they are not all equally reliable of course. There is a lot of difference. You can also see how active a bookmaker is on a forum and how they deal with complaints.

This falls on to customer engagement. If the platform has an active team for customer engagement, all questions will be easily answered, and suspicions regarding the platform will be easily quashed if the answers provided are well within the established terms the casino has set for its platform. Complaints and questions are normal for any kind of platform, be it for a service or for entertainment, and it is up to the operators to entertain those complaints and questions professionally and deliver responses that answers the questions of people who asked them.
full member
Activity: 854
Merit: 130
May 21, 2022, 03:39:35 AM
#73
Hi, so I think I have seen an opportunity to operate a sportsbook in a way that is slightly different and probably more user friendly than how the current ones are operating. I’ve been working in the online gambling industry for 10 years now and I know how a lot about betting markets and how the odds work so I’m not worried about that side of things.

There seems to be a lot of scams out there and I’m looking for insight on how to be trustworthy. Not looking to scam anyone or steal, I just want to run a good, well respected sportsbook. I guess people will say to use kyc or licenses but I’d like to hold off on these. In my experience having licensing and kyc does not necessarily mean that you are a good honest sportsbook. Be interesting to hear thoughts on this as it may sound suspicious?

So I’m looking for thoughts on how to gain trust and reputation, because I know I would have doubts depositing money into a brand new sportsbook that’s just appeared out of thin air.

If I get you correctly you are a new sportsbook professional and want to build your own site to operate in the most probably fair manner and give users better services.

I have a few questions, what are the operative guidelines that you design and can we see the demo version of your platform to be able to ascertain if your features are better than the one reputable sportsbook have
legendary
Activity: 3066
Merit: 1312
May 21, 2022, 03:34:21 AM
#72
So I’m looking for thoughts on how to gain trust and reputation, because I know I would have doubts depositing money into a brand new sportsbook that’s just appeared out of thin air.

If you are interested with new gambling site and you are curious about it, it is not bad to try it with small amount and try to win big and withdraw it usually scam sites don't pay and or make excuses if a user with small balance managed to win big amount.

Trying to win big with small deposit and try to withdraw in a new site? I would not even recommend it to others, if you wanna try to win big or you know how to do it, better to play in reputable sites. Trying to win big just to know a new site is scam or not is just dumb imho. Anyway, the main idea of this thread is not about how to check a new site worth to play or not but it is about how to be reputable site because the OP has a plan to run a sportsbook.
legendary
Activity: 3332
Merit: 1191
May 21, 2022, 01:47:37 AM
#71

Getting trust is hard but once you do just simply stick into giving good experience in the community then you do have chance on getting that consideration.

It's not hard if you are working for it, and that is simply by running a good business as over time, your business will be known and that's when you are getting the trust because you earned it by the period of operating your sportsbook.

I agree with Maslate, it's not hard when you are working for it, and you are doing it in the right and honest way! It's a recipe for success for all casinos and other services if they wish to last they need to have satisfied customers and they can do that only by playing fair and honest, it's how they gain trust!

Are you Still Supporting And Playing On Newly Launch Casinos: https://bitcointalksearch.org/topic/are-you-still-supporting-and-playing-on-newly-launch-casinos-5394903

I guess we all saw this topic! People have some aversion to new casinos and sportsbooks, probably with a right, but they need to start somehow, and we need to be careful when trying them!
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