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Topic: How can a new sportsbook gain trust? - page 12. (Read 1793 times)

hero member
Activity: 1498
Merit: 506
May 21, 2022, 02:22:46 AM
#70
Constantly getting in touch with the forum, constant promotions and good marketing. Through that people will gain trust with the gambling site but of course it depends on how are they going to handle all the players and not only the players with big deposit or VIP they should have fair treatment to all their players and the players will give their trust to the gambling site.
legendary
Activity: 2660
Merit: 1009
May 21, 2022, 02:11:54 AM
#69
So I’m looking for thoughts on how to gain trust and reputation, because I know I would have doubts depositing money into a brand new sportsbook that’s just appeared out of thin air.

If you are interested with new gambling site and you are curious about it, it is not bad to try it with small amount and try to win big and withdraw it usually scam sites don't pay and or make excuses if a user with small balance managed to win big amount.
hero member
Activity: 2996
Merit: 609
May 20, 2022, 07:57:01 PM
#68

So I’m looking for thoughts on how to gain trust and reputation, because I know I would have doubts depositing money into a brand new sportsbook that’s just appeared out of thin air.


 The most important thing to do is to run some promos so that people know about your site and have interest in checking it out.These promotions should be as beneficial to you as possible, and can include free bets, free spins, etc.You will also need an ANN thread where you discuss different topics with the community.This can be a very valuable tool in building trust between you and your customers because they will be able to get in touch with you directly through this forum!!
Not all would really be hooked up easily with promotions specially to those old time players in the market.Yes, they might hook up new or noobs but wont really be completely able to hook up everyone.

If they do have some decent prize pools or rewards then it could possibly get some attention but in most cases where people do really look always after on the games offered
or in overall site performance and smoothness in between transactions which would really make players stick.
legendary
Activity: 1904
Merit: 1563
Bitcoin Casino Est. 2013
May 20, 2022, 07:55:35 PM
#67
Hi, so I think I have seen an opportunity to operate a sportsbook in a way that is slightly different and probably more user friendly than how the current ones are operating. I’ve been working in the online gambling industry for 10 years now and I know how a lot about betting markets and how the odds work so I’m not worried about that side of things.

There seems to be a lot of scams out there and I’m looking for insight on how to be trustworthy. Not looking to scam anyone or steal, I just want to run a good, well respected sportsbook. I guess people will say to use kyc or licenses but I’d like to hold off on these. In my experience having licensing and kyc does not necessarily mean that you are a good honest sportsbook. Be interesting to hear thoughts on this as it may sound suspicious?

So I’m looking for thoughts on how to gain trust and reputation, because I know I would have doubts depositing money into a brand new sportsbook that’s just appeared out of thin air.


Based on my experience with tons of gambling platforms I've encountered, a trustworthy website should also be a customer-first website, where their support is helpful whilst their management are also hands-on to the tickets and queries made to their platform. When a website is dedicated on resolving each and every issues and also improving from those, then I'm assure it takes a great dedication as well to put their feedbacks to an utmost priority of the progress of the casino/sportsbook. Open-source is also a huge factor affecting trust.
hero member
Activity: 2842
Merit: 625
May 20, 2022, 07:49:38 PM
#66
That will come naturally if you have the intention to give the best of your sportsbook. That's why known bookies today are reputable and trusted because they have no ill intentions to their customers.
Yes that is the best way to gain trust and that is a natural way, focus on your business , bring great support and make players/costumers satisfy .
That's how a business should go if they want to gain the trust of the people and their customer.

Quote
They just want to provide the best experience and customer service for all of their customers. And trust will come naturally from those customers have experienced how you are.
Costumer service is the best reason why people will love the site , and also the withdrawal must be always on the move , small or big amount and prevent putting questions not unless they are truly cheating the site.
Yes, answering questions most times and helping their customers with their concerns is what's going to make a customer stay at a casino.

That's how to take care not just for the business but also with their players, taking care of their players is about taking care of their business.
legendary
Activity: 1610
Merit: 1127
May 20, 2022, 07:48:50 PM
#65

So I’m looking for thoughts on how to gain trust and reputation, because I know I would have doubts depositing money into a brand new sportsbook that’s just appeared out of thin air.


 The most important thing to do is to run some promos so that people know about your site and have interest in checking it out.These promotions should be as beneficial to you as possible, and can include free bets, free spins, etc.You will also need an ANN thread where you discuss different topics with the community.This can be a very valuable tool in building trust between you and your customers because they will be able to get in touch with you directly through this forum!!
hero member
Activity: 2590
Merit: 644
May 20, 2022, 07:10:52 PM
#64
It is important to communicate on the forum and to ensure that players do not receive any complaints. But we always keep complaints at certain gambling sites, you can't do much about that. It's actually about how you deal with the complaints, there are many review sites, but they are not all equally reliable of course. There is a lot of difference. You can also see how active a bookmaker is on a forum and how they deal with complaints.
We all know that building trust is very hard and it will gain in months or years of service it depends on how the site handles their customer but the best is that if they do their best and handle their customers in a good way and there's no compliment then for sure the feedback of the gamblers make them trusted and reputable.
And also the promotion in different ways is make the sportsbook trusted faster.
^ They will have a lot of promotions in a community like this on Bitcointalk.
Gaining trust is not that simple, you need to spend a lot of time, money, and effort just they will trust your company and it should be there is no foul play that considering a shady move. It usually takes months before the community trust your casino and there are not even single reports of the scam, or unpaid withdrawals and sudden loss of remaining balance. These are very common scenarios that we probably face if we are in a scam casino.
sr. member
Activity: 1064
Merit: 343
Hhampuz is the best manager
May 20, 2022, 06:55:18 PM
#63
It is important to communicate on the forum and to ensure that players do not receive any complaints. But we always keep complaints at certain gambling sites, you can't do much about that. It's actually about how you deal with the complaints, there are many review sites, but they are not all equally reliable of course. There is a lot of difference. You can also see how active a bookmaker is on a forum and how they deal with complaints.
We all know that building trust is very hard and it will gain in months or years of service it depends on how the site handles their customer but the best is that if they do their best and handle their customers in a good way and there's no compliment then for sure the feedback of the gamblers make them trusted and reputable.
And also the promotion in different ways is make the sportsbook trusted faster.
hero member
Activity: 1778
Merit: 520
May 20, 2022, 06:45:15 PM
#62
It is important to communicate on the forum, and to ensure that players do not receive any complaints. But we always keep complaints at certain gambling sites, you can't do much about that. It's actually about how you deal with the complaints, there are many review sites, but they are not all equally reliable of course. There is a lot of difference. You can also see how active a bookmaker is on a forum and how they deal with complaints.
hero member
Activity: 2716
Merit: 588
May 20, 2022, 06:34:29 PM
#61
So I’m looking for thoughts on how to gain trust and reputation, because I know I would have doubts depositing money into a brand new sportsbook that’s just appeared out of thin air.
If it is a new sportsbook, it will be quite hard to gain the trust and reputation. It needs a time, commonly after running the sportsbooks for several months, more users using the platforms and also giving the best services for them, including the live supports. The most interesting thing is that the sportsbook should keep all promises and service well.

However, at first, if the sportsbook wants to gain the trust and reputation faster, they can do some promotions and cooperation with popular parties. Like here in this forum, commonly the new sportsbook that run a signature campaign will have or get more trust moreover if they use the popular and reputable Bounty Manager. However although it is so, hey must also offer their best services and never lose trust from the users.

If the team has no budget for promotion like signature campaign, they can always earn their reputation by responding to their players in prompt manner.
However, this indeed take time because if you are a new casino, people will always be hesitant to deposit their money.
This is why some new casinos will offer like free bet, or faucet or other activities that will attract bettors to check out their site.
If the casino will maintain their image to have no existing problems, I believe, in time, bettors will have confidence on depositing them.
hero member
Activity: 2856
Merit: 768
May 20, 2022, 06:28:24 PM
#60

Getting trust is hard but once you do just simply stick into giving good experience in the community then you do have chance on getting that consideration.

It's not hard if you are working for it, and that is simply by running a good business as over time, your business will be known and that's when you are getting the trust because you earned it by the period of operating your sportsbook.
But it would really be depending on several factors because running without any innovations or big changes or updates which simply put yourself a bit outdated compared to other competitors then you

would surely be lagging behind which would really be causing on losing soo much revenue thats why this industry does have that very fierce in terms of competition where lots of things been applied
or gimmicks into some point just for them to show or make the community look on what they are offering into.
Just stick with those common business basic principle and add up some spice and hardwork but dont anticipate nor hope about positive results.
full member
Activity: 1498
Merit: 132
BK8 - Most Trusted Gambling Platform
May 20, 2022, 05:31:54 PM
#59
So I’m looking for thoughts on how to gain trust and reputation, because I know I would have doubts depositing money into a brand new sportsbook that’s just appeared out of thin air.
If it is a new sportsbook, it will be quite hard to gain the trust and reputation. It needs a time, commonly after running the sportsbooks for several months, more users using the platforms and also giving the best services for them, including the live supports. The most interesting thing is that the sportsbook should keep all promises and service well.

However, at first, if the sportsbook wants to gain the trust and reputation faster, they can do some promotions and cooperation with popular parties. Like here in this forum, commonly the new sportsbook that run a signature campaign will have or get more trust moreover if they use the popular and reputable Bounty Manager. However although it is so, hey must also offer their best services and never lose trust from the users.
hero member
Activity: 2954
Merit: 672
Message @Hhampuz if you are looking for a CM!
May 20, 2022, 05:28:53 PM
#58

Getting trust is hard but once you do just simply stick into giving good experience in the community then you do have chance on getting that consideration.

It's not hard if you are working for it, and that is simply by running a good business as over time, your business will be known and that's when you are getting the trust because you earned it by the period of operating your sportsbook.
hero member
Activity: 2856
Merit: 768
May 20, 2022, 05:17:55 PM
#57
you build trust with time and with the demonstration of being a person/service who can deserve it.
It is not something you can buy, and indeed some actions that can try to increase your reputation only make you appear as someone who is not worthy of trust! (see buy positive feedback / paid reviews).
I don't think offering promotions will increase your reputation, but respecting commitments can do!

a sportsbook must ALWAYS guarantee timely payments, clear regulations, site functionality and odds functionality of course a valid customer support.

And that means, gaining trust from bettors would take time. But if you want to attract the interest of the gambling community at your launch, you can hire a reputable campaign manager in this forum. But remember, the hard work is still on you. They will just help in the promotion but you should also take care of your players, all withdrawals taken care of, no existing issues, competitive odds and so on.

why a site that spends a lot on promotion should be more trusted than one that doesn't?
in the past there have been casinos or other gambling services that despite having highly respected signature campaigns and marketing campaigns, including successful campaign managers ... in the end they scammed everyone involved (even people working with them!!!). I avoid naming names but it really happened several times ...

Although what you say is true, a site that spends a lot on promotion shouldn't be more trusted than the one that doesn't. But, carefuly planned and targeted promotion will bring customers, and with more customers will come reputation (good or bad). It's just a natural course of events. You can't have a reputation without customers, and you'll have a hard time gaining customers without a good promotion.

Why would really be minding about promotion to be part of being trusted or not for a particular site or something because it is really just part of the business on having that marketing but its true

that being that agressive isnt really that a solid indication that it is really trusted but since its part on hooking up users or players on the site then i  dont see it is really just right on having that kind
of impression.

Getting trust is hard but once you do just simply stick into giving good experience in the community then you do have chance on getting that consideration.
legendary
Activity: 1568
Merit: 2581
Top Crypto Casino
May 20, 2022, 05:10:59 PM
#56
you build trust with time and with the demonstration of being a person/service who can deserve it.
It is not something you can buy, and indeed some actions that can try to increase your reputation only make you appear as someone who is not worthy of trust! (see buy positive feedback / paid reviews).
I don't think offering promotions will increase your reputation, but respecting commitments can do!

a sportsbook must ALWAYS guarantee timely payments, clear regulations, site functionality and odds functionality of course a valid customer support.

And that means, gaining trust from bettors would take time. But if you want to attract the interest of the gambling community at your launch, you can hire a reputable campaign manager in this forum. But remember, the hard work is still on you. They will just help in the promotion but you should also take care of your players, all withdrawals taken care of, no existing issues, competitive odds and so on.

why a site that spends a lot on promotion should be more trusted than one that doesn't?
in the past there have been casinos or other gambling services that despite having highly respected signature campaigns and marketing campaigns, including successful campaign managers ... in the end they scammed everyone involved (even people working with them!!!). I avoid naming names but it really happened several times ...

Although what you say is true, a site that spends a lot on promotion shouldn't be more trusted than the one that doesn't. But, carefuly planned and targeted promotion will bring customers, and with more customers will come reputation (good or bad). It's just a natural course of events. You can't have a reputation without customers, and you'll have a hard time gaining customers without a good promotion.
hero member
Activity: 1232
Merit: 500
May 20, 2022, 11:32:15 AM
#55
Trust cannot be built in a short time because it depends on how users can get comfortable playing gambling and how the casino can provide the best for its users. As long as the casino can provide it to its users, then the trust will come on its own without the casino asking for it because the user feels the benefits of the casino from what the casino has to offer to the user. This requires hard work from the casinos to prove that they really care about their users and will never disappoint users in using the services provided by the casino.
Some casino need long time getting trust and good reputation from user, not easy for bulding trust from member because several casino platform difficult when user get trouble withdrawing and can't process faster. Several casino not give good service for user when giving complaint amd get reapond will fix soon and waiting awhile. I think this not good respond and difficult get good feedback from user at the next time willany user left this kinds of casino gambling.
hero member
Activity: 1498
Merit: 974
Bitcoin Casino Est. 2013
May 20, 2022, 11:04:43 AM
#54
Tons of people really like to play with the gambling sportsbook in different ways of course support their teams, make entertainment and etc. If you want to run a sportsbook gambling it is ideal to make a lot of bonuses and rewards like bonus boost for every one to two days and make a deposit bonus every day to gain ticket or gain a reward by that many people see this is one of the best because it possible use to get more earning at the same time by that the reputation will get to the quality of services you will give to the users.

Yeah, Odds boost is the best promotion so far for sportsbook. Duelbits and Sportsbet are the 2 casino that consistently giving this promo regularly to there players that's why they have huge number of regular players on there casino. Insurance bet is the other thing I like on sports promotion because it will give lifeline to the players to protect there bets incase the result is not in favor while the game meet the minimum requirement to trigger the insurance promotion.

This is the bad thing that i didn't realize lately exploring different sportsbook which is offering this kind of bonuses that's why now i play with the Sportsbet too because I'm a fan with the e-sports game and they have replenished boost every 24 hrs and this is a good deal for me and also they are already reputable and tested with other members so i stay with it.
hero member
Activity: 1862
Merit: 830
May 20, 2022, 10:18:51 AM
#53
There are few things that might be really essential:
1. License
2. Good customer care
3. Good reviews
4. Good advertising
5. Good deals
6. Make sure you have good reviews on sites like Trust pilot and if not you can always make amends
7. Having a systematic area for your customers with KYC/ without KYC depending where you are situated
8. Well known on forum
9. You can hand out some discounts in the beginning so that people are able to test it out and give their personal +/-
10. I think connection is very important with the users, like if someone mails you have to make sure to answer and discuss.
11. Give it time. !
hero member
Activity: 2520
Merit: 783
May 20, 2022, 10:15:02 AM
#52
I guess people will say to use kyc or licenses but I’d like to hold off on these. In my experience having licensing and kyc does not necessarily mean that you are a good honest sportsbook. Be interesting to hear thoughts on this as it may sound suspicious?

So I’m looking for thoughts on how to gain trust and reputation, because I know I would have doubts depositing money into a brand new sportsbook that’s just appeared out of thin air.


You do have point, but having a license does give a huge assurance to players that you wouldn't waste your license for scamming people on certain amount of money that's smaller compare to the amount of money you spend getting a license or the profits you could earn in the long run. So yeah, I suggest getting a license and be a legitimate sportsbook is a must.

License is somehow a design to their site and it doesn't give any validity that the casino will not scam their costumers, so for this especially on online trust is really important that's why other reputable casino is one of the best choice and they earn that reputation because they always makes their costumer be satisfied on their performance as well with the marketing promotions they do.
legendary
Activity: 1960
Merit: 1026
May 20, 2022, 10:04:11 AM
#51
-snip-

You have pointed out every possible area that an ideal sports book must look into, focus on providing for quality service, and must be kept improving. All of the mentioned factors really does affect how one can view if the sports book is really trustworthy or not. More than that, it can be a determining factor for a site to be chosen over the others, therefore serving as their edge in the market.
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