Topic: How can a new sportsbook gain trust? - page 14. (Read 1794 times)

Building trust doesnt or cant really be done overnight because if people would see on what business you are making or trying to deliver then there are things or factors which are common checked

like Design, overall operation of the site,promotions etc. Once we do see that this is indeed or giving that good experience then it is already gradually getting that kind of trust that you are seeking or looking for.
Just do your best on giving out best experience and totally fair or something interesting in terms of promotions and odds which is something slightly better with other competitors.

You tell us how 10 years and you only cover the betting markets and the odds work? you should know better than many of us here I will not recommend many things I will just encourage you to go with your insight your perception and observationhaving been a player and user of sports betting.

You know the answer to this I'm sure but you just want additional information you can be trustworthy by having dedicated support and being transparent and fair with how you deal with your bettors.


Big casinos and sports betting sites just started there is no launching party whatsoever they just start, all you have to do is start people will look at it and you just do your thing and start from there,  I don't think you will be lost you have ten years to back you up.

you build trust with time and with the demonstration of being a person/service who can deserve it.
It is not something you can buy, and indeed some actions that can try to increase your reputation only make you appear as someone who is not worthy of trust! (see buy positive feedback / paid reviews).
I don't think offering promotions will increase your reputation, but respecting commitments can do!

a sportsbook must ALWAYS guarantee timely payments, clear regulations, site functionality and odds functionality of course a valid customer support.

Its not about how you spend your money in promotion before you get that trust, it all matter on how you can satisfy your costumer and how you can solve the issues on much faster timelines because if you act so slow towards the problem what people encounter to your sportsbook then the level of trust will go down. So keep in mind that having active support on assisting your costumers is one of important feature needed to gain trust in this business.

First,  you should run some advertisment for your new casino, and if possible, announce some little give away for those who join your casino for the first time and make a deposit of certain amount (let the amount be small and affordable by anyone), you can also make the reward limited to a certain number of persons who passed all the requirement.
Now for those who already joined your casino, do all you can to make them happy, if they have any kind of issues, and they contact you or customer care, make sure such issue is resolved speedily and professionally, give them a good reason to keep coming back to your casino to play, and like I said before, make sure they are always happy because you definitely need their good rating to advance to your next level of marketing, at this point, those who will like to join your casino would want to know what those who are already playing on your casino thinks about your casino, the rating of your first set of customers will either bring in new customers or chase new customers away, so you have to take note of this.

In conclusion, know that trust is earned through hardwork with honesty, you have to be honest, transparent and diligent in resolving customer's issues, because this is where most good  casinos get their bad rating from, lack of customer support, as you build, get feedback from your customers and build to meet their demand, yes you can not please everyone, of course but this is not the target, the target is to make sure that those that are happy and leaving a five star rating are far more bigger than those that can't be pleased, that will eventually leave a one star rating.
I think keeping to all this plus other good tips from other members in this discussion will help set you/your casino on the path of gaining trust from the masses and eventually becoming one of the top ranked casino .

My bad if that's what my previous reply sounded like. What I mean is what you just said that running an honest sportsbook and responsive to customers' problems and queries as I said in my previous post. I ain't saying any hard and fast rule about becoming a trusted sportsbook. Maybe my explaination is a little bit vague as I see it when you replied on it. In short, my point is be honest, responsive to customers and have ideas of marketing and promotions.

Well the Bitcoin community can be found in one place, bitcointalk.org. There is no where else you can built your sports betting site's trust but where the majority is. I bet those familiar names you follow.on twitter or youtube being crypto influencers are here in the forum as well lurking every day.

In fact doing a signature campaign here in the forum will give your sportsbook a boost especially if you escrow and hire popular campaign manager. But be careful to stick with your words, be responsible because the community can also distrust your betting site.

Trust just doesn't get built overnight. You have to invest in a lot in terms of promotions, have a very good and responsive support and over time, you will get people playing in your sportsbook.

Pick a leave from the likes of Rollbit, Roobet, Deubits etc. They are not very old casinos.

There is no hard and fast rule on how to become a trusted sportsbook. If you run an honest sportsbook and respond to customers' problems and queries, it will only talk a few months before everyone will start to trust the sportsbook.
Marketing also helps but the main point is that sportsbook owners should have a mindset to establish their project for the long term and they need to be honest of course.

Just consider these things;

1. Focus on giving or having best design UI/UX
2. Active decent promotions
3. Fast active support
4. Fast deposit and withdrawal
5. Less fees/Instant withdraw
6. Marketing into this forum
7. Decent odds

Sound pretty basic but making or doing these things are hard for this type of business.

There are hundreds of sports betting sites out there, to maintain their reputation it is the biggest factor and challenge for the team, not a few gambling sites end up committing fraud for their customers.

License and KYC as you say, is not a guarantee that the gambling site works perfectly.

Idea:
In addition to the license, there are other factors that you need to apply to a sports betting site, if you want to gain the trust of customers.
• Offering high service and security is very important for gambling sites.
• betting options must also be considered, implementing withdrawal options and speed are also the key to customer trust, delaying cash-out will make your site's reputation bad in the eyes of customers.
• The quality of the game and the method of operation of the card type and crypto type for making deposits and withdrawals must also be prioritized, such as: Bitcoin, Ethereum, Doge, LTC and many others, also card types like: PayPal, Skrill, MasterCard, eWallets, VISA and many others, it's important for customer trust, they are more sure your site has many partners to work with.
• The factor of software options also needs to be considered, offering high-level bonuses is also an element of your site having a lot of trust from customers.

Maybe, much more that you have to gradually develop for a sports betting site, if you want to have the trust of customers, the bottom line is: honest, fair and responsible.

Just build your way up and soon you will be trusted by many when you finally show it to people that the sportsbook can be trusted. Building up good reputation could also help the sportsbook gain the people's trust faster. Starting a promotion like a signature campaign for example and another promotion for the gamblers in the site. Responsive customer support would also bring a good impression to the gamblers if ever they experience an issue.

Today the word is full with scams,so It is true that today it is very difficult to gain the trust of the people. But if you follow some main steps you will easily gain the trust of the people.
Always try to be honest. And make promotion from reputable person. Make legit offer for your consumer.

There is a quick way to gain confidence.

1 - make sure you have a support number of employees

2 - run a signature campaign here on the forum and do it for some time and never be late with payments

3 - Don't delay in withdrawals on your site, don't delay in giving earnings when people win some prize on your site

4 - be very active here on the forum and answer all questions

if you do this with time people will trust your casino

There's no tool or shortcut to gaining people's trust especially when it comes to Sportsbook or any gambling casino site. We can't force or please everyone to trust our site but if you're providing good services and promising performance and players could enjoy your site without having a hard time, you could automatically gain their trust. It might take a long process but your site will surely speak for itself.

You have more experience than many of us here, I wonder why you are asking this, maybe you just need validation on what you think is the right way to set up your own sportsbook, just checked out the sportsbook you are playing I'm sure you have at least 5 of these and see yourself as a player and ask what you like in that sportsbook, from there you can start your list, just follow your hunch and your insight you have it because you've been playing for 10 years already.

What I catch is that you want to launch a sports betting site.

A newly launched casino has not been able to gain the trust of its users and as other members have said, it will take time and the casino needs to provide good service to its members. If they can afford it, I guess it won't take long to earn their trust and make them feel at home playing on your site.

Promotions work to make your site bigger and backed by good service, it will earn your site a reputation and earn trust. It all starts from scratch, but it all depends on how you manage your business.

It should be gained also, because it was given by the user. I think those words are related to it because people will give trust to sportsbooks if they are doing it well, such as fast deposit and withdrawing. It is hassle free. Is it also obtained as a result of the majority of user feedback? It still perplexed me, but whatever it is, the simplest way to gain is to simply be honest, hassle-free, and the website should be user-friendly, and you should also listen to and act on what the users throw at you.

As per a saying trust is given not gained/earned and there is always a process on how people will trust you.
There is no other way to make people trust you except by showing yourself or your project is worth to trust by others.
You said you have been in the industry for 10 years, it is not a short period of time for anyone to understand how "trust/reputation" works.
As long as you serve your players well, reputation/trust will come later.

Just like any establishment, it requires time and effort in order to gain trust in the market and the overall users online.

Gaining trust is not an overnight process where you could just get anyone and force them to trust your sportsbook website. If I were you, you can create promotions and other activities that would attract their attention and adhere to all of your promises. But the most important aspect is being consistent all throughout. The more promotions or any other events that you create, the more users you would attract thereby gaining trust in the process.