Of course there is a difference when you play with another person and when your opponent is AI.
First of all, because you don’t even know approximately how strong the enemy is, who uses AI or even represents AI without human participation. Even when I have to choose an opponent in the game, I will be very upset and puzzled if I even know a little bit that AI is being used at least in some form. Maybe someone likes to play with AI. But this is simply because of the interest in the new fashionable technology, and not at all because of the passion for gambling itself. And this necessarily imposes some kind of technical and rather formal flair on the game itself.
So I categorically do not want to play with AI, but I want to play relevant games only with real people who have their own emotions and can make mistakes and get upset and nervous, however, of course, just like myself.
It seems that on average those who use AI to gamble are not only interested in new fashion technology but also because of a desire to be able to win games more easily.
But unfortunately we cannot detect or predict who is using AI or which games tend to have a more difficult chance to win because there is help from Al, making it more difficult for us as gamblers.
I honestly prefer some sports betting over a game to avoid using AI.
What you want is what most gamblers want but it seems hard to find.
You are very correct, I wouldnt want to mention names, but I know atleast, two casinos that have implemented Ai bots in their customer support chat to help to facilitate queries from customers pending when a real human being would answer the chat, and personally, this bots are so intelligent that some times, one might not even take notice that he or she is chatting with a bot, atleast, I've had a first hand experience with this.
Like I said in my previous comment, if it ever get to a time when Ai becomes a threat to casinos and some type of games., casinos will definitely come together a possible solution to the threat.
It seems that the 2 gambling sites you are referring to are the same as the site I encountered regarding the use of bots in their chat support.
Maybe this is a breakthrough to make the team's work easier and it's true that the bots they use are very smart, even if we don't observe them in detail, it's hard to tell whether it's chatting with the team directly or with bots.
I also believe that the casino will have solutions and measures in place to prevent Al from harming or adversely affecting the gambling industry in the future.