Well an opinion on the 3 doa blades gets a free blade request.
I would be very cautious going that route.
I have sold electronic gear on ebay for a decade. here is my ebay record.
http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=philipma1957It is really good record. I estimate 10 percent of my buyers have tried to pull a fast one. I was able to satisfy every one of them. One way or another.
Frankly I would not have done 3 rma's unless you know the gear fails a lot. Based on reports of the gridseed blades working or failing, that fail rate of 3 doa blades in a row is too high.
But in all the years I have sold gear I had 1 terrible item the worlds first 7200rpm 500gh laptop hdd.
First made by seagate in 2008 my failed hdd rate was 8 of 14 hdds.
The seagate forum had a 16 page thread of fu ,fu, fu, fu this drive sucks. My losses on this item were higher then any item I ever sold.
Based on blade price now I would send him a blade for 350- 400 dollars. Which is a good discount.
If he said no to that I would send him three 5 chip gridseeds for free if he said no to that I would not have much else to offer to you to fix the issue.
Remember even though he sent 3 blades back to you unless you carefully checked all your serial numbers he may have had 3 good blades from you and
sent you 3 blades that were bad. To illustrate what I mean at least 3 other companies deal gridseed blades and there are 2 group buys for them
on this site. So that is 5 sources of people/companies that handle a lot of blades anyone of them could be connected to this customer of yours and had
him rma with you 3 times. You look bad and they replaced 3 duds on your bill.
Since I do not know if you checked each and every rma and photoed the serial number on the pcb boards what I say above is a guess. In no way do I
believe that has happened and I do not know if that is possible since I do not have enough info.
I only point out many people swap out electronics this way. To
frigidformself mike has really been a good guy with his company
It appears he refund your purchased and sent you 3 replacements.
This gear has been pretty good gear for most people is not there some middle ground for you and mike?
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Back to me and what I want here.
You have been good to me you sent me my rma no questions asked. The replacement gear works great. I was good back to as I ordered more blades and I really do want to order the sixth blade.
So once again I ask for you to please set up my discount for this purchase. I sent a pm to chris.
I listed all my purchases made from march until early June. I do not want to be a pest but please fix this for me.
Agreed, 3 exchanges = 4 blades. So far we shipped over 1700 blades and had only around ~53 of them DOA so the DOA rate is around ~3%. Him having 4 blades that consecutively fail from different lots would mean he hit chances of 0.000003% (Is my math correct here)? It is possible but very unlikely. I think the odds of winning the lottery would be higher.
We get fast ones pulled on us all the time and we sometimes let it slide. But to threaten us with "bad publicity" unless we give him a free blade is just wrong.
As for the logs of the RMAs, I would have to check with our tech but we even cross shipped the devices.
Also, the user claimed he used CGminer and BFGminer on this forum, both of which are unstable with gridseed products.
also check your PM for your code. Thanks.
Hi Mike!
I did say that I was going to let it drop, but you kept talking.
We did 3 exchanges for a total of 3 blades. After the third DOA Blade, I requested a refund.
At no point during any of these exchanges did you or your company state that the Blades were not DOA or claim that I was at fault. Your company accepted each blade as having one DOA board, until I brought it to public attention that I had received 3 DOA boards from your company. I'm sorry that you feel "threatened" by my remarks that I would make your transgressions public; that's a lot less threatening then the way your company has been handling this. I wish someone from your tech support team had actually said something at some point if you honestly believed I was at fault. I would have gladly talked with your tech to get it working if you had even once said that it was a possibility. I, honestly, wanted that blade to work. I was so fucking excited when I got that first one.
You can even look up my reddit history, I fucking loved you guys until this shit happened. Then you guys threw me under the bus so fucking hard.....
Let's do math, because you seem to really like math.
What are the odds of 1 item that is composed of 2 independent objects breaking? The odds of it happening are 50/50. You are confusing odds and chances. I agree that the chances of it happening that many times in a row are ridiculous.
When you buy a lottery ticket, your odds stay the same; but your chances increase. I'm upset that you're running a business.
Again, I did ask to keep my broken scryptblade and receive a full refund for it at one point out of the sheer frustration of dealing with your company.
I do actually have all six serial numbers for all six boards. I am willing to provide them to a trusted member of this board, if you are also willing to provide that same member the same serial numbers with screenshots showing them hashing. As I can provide that information if requested.
I mean, or you could say you're sorry; stop trying to throw me under the bus, and we can be on our way.
If you do keep talking shit about me, then I will keep defending myself. Let me just very clearly state though, that I do not want any money or compensation from your company at this point. I just want you to apologize and stop being an asshole, thanks!