what about possible refunds for pre-orders that still have not arrived? the ones I ordered later on the 25th arrived but not my pre-order.
so you already have paid? withdrawal on your credit card or similar?
did you only have a confirmation of order or also a tracking/shipping information?
reason why I'm asking: the last couple of days the confusion/upset was huge again as the T&C of the Austrian post say that by sending a confirmation of order is actually not a confirmation that you have successfully ordered the items but that you have made them an offer and they received this offer. once they ship the items to you, they accept your offer. and now you can imagine how people feel that got a confirmation of order thinking they have bought the golden unicorn but will not receive it (pretty sure there are x-times more confirmations of orders out there than golden unicorns). but it explains why I did never receive my doge pre-sale-order. I got the confirmation of order, but had no credit card withdrawal.
yes payment processed. it processed the day I made the order.
I received order confirmation.
I received email on the 25th that they were sending my pre-order - no tracking.
email that they shipped it but no tracking.
---------- Forwarded message ---------
From: <
[email protected]>
Date: Thu, Jun 25, 2020 at 6:03 AM
Subject: Your order 27.05.2020 - 23506492
Dear Sir
we have dispatched your sending today.
Invoice Number: 8104276384
Total value in Euro: 28,00
Best regards
Österreichische Post AG
Sammler-Service
Steinheilgasse 1
1210 Wien
AUSTRIA
Tel.: +43 (0) 57767 95095
Fax.: +43 (0) 57767 95195
E-Mail:
[email protected]edited to remove personal info - I dont care if anyone has it but no sense in making it any easier for them to find
despite I made my order explicit of ONLY USED! 