ok - so I posted on this a while back - I had ordered CS2 stamp physicals during the pre-order window and had received notice that on 06/25/2020 they had shipped. I had paid using PayPal (I very rarely use PayPal - I hate them) but I had never dealt with the Austrian Post and I wanted the security that PayPal offers for orders that never arrive.
Well, then on 06/25/2020, when they opened up regular orders, I placed a second order which shipped 2 days later. Those arrived while the pre-ordered ones never did. After about a month longer when they did not arrive and the Austrian Post did not answer my attempts via email to find out how to proceed, I filed a claim on PayPal - it came back approved immediately, there was no waiting period or anything.
So, a few days ago (09/07/2020) The Austrian Post sends me an email stating they were sorry about the lost package and would be sending a replacement order (not sure how as the CS2 stamps are sold out right?) .
![](https://ip.bitcointalk.org/?u=https%3A%2F%2Fi.ibb.co%2F0f1HLhk%2Fimage.png&t=644&c=lmyZYUujX-rwsA)
I did tell that I had already gotten a refund
![](https://ip.bitcointalk.org/?u=https%3A%2F%2Fi.ibb.co%2FRQZ9mvp%2Fimage.png&t=644&c=neXtUOQhRV2D3A)
Their reply was to say they were sending out a replacement order --- I am confused at this as I had already gotten a refund, so why ship me out a replacement as well?
![](https://ip.bitcointalk.org/?u=https%3A%2F%2Fi.ibb.co%2Fvh2Dp2N%2Fimage.png&t=644&c=NBAg1ttjCH9heg)
Then this arrived today - I was like wow that replacement was fast (4 days since they told me they were sending a replacement) but then I looked at the condition of the packaging
![](https://ip.bitcointalk.org/?u=https%3A%2F%2Fi.ibb.co%2FC5SDTkP%2F11231.jpg&t=644&c=ZpavuQJQ1Hn8Rw)
and the date....
![](https://ip.bitcointalk.org/?u=https%3A%2F%2Fi.ibb.co%2FLYTzzX5%2F11232.jpg&t=644&c=GWWqPg6jXkeQ2w)
This appears to be the original lost order that was shipped on 06/25/2020 which has now been refunded - has a replacement order in route - and has actually now arrived months later.
If the replacement arrives, I will have received 2 sets of CS2 stamps that I have not paid for. Yet, the Austrian Post Office feels they have now made me whole (assuming the replacements arrive).
Note: the ones that arrived today:
Llama: Blue 6 digit
Doge: Yellow 5 digit (all characters)
Honey Badger: Yellow 6 digit
Panda: Black 5 digit