Any A5 preorder customers here?
If you are one, have you heard from Innosilicon latley
I have been trying to contact them for the past 10 -15 days, they don't reply to emails
I hope Innosilicon don't let us down! but if they do then they can forget about selling pre orders in the future no one will trust them anymore
Someone posted in a slack channel regarding the delivery of the a5s. Did they not email everyone to inform them that the shipment is late a few weeks? From the email they also stated that they will make up for the lost time, delay on their part pretty much. By giving customers 10-20% more hashrate on their orders.
Im not 100% sure, but i asked about innosilicon a5 deliveries and someone posted the email they recieved from inno support team. Anybody else who recieved this email regarding them compensating buyers with more hashrate due to them being late on delivery time. Anyone can chime in here and let us know?
This is the email that I got from Innosilicon for the A5 order:
Dear A5 Dashmaster Customers,
Thank you for your purchase in Innosilicon products! With the increased difficulty, the advantages of A5 can be clearly seen.
While we understand our customers’ desire to receive the Dashmaster miner as soon as possible, the delivery is delayed due to our foundry and assembly houses. According to the factory responsible for production, there is a small amount of rework to be done. Thus, the delivery date will be moved back (shipping is expected around early to mid Nov, about two weeks delay). We apologize for the small delay and are doing our best to pull in.
To make up for the delay, we offer a plan of added hashpower and delay compensation for Batch1 shipment plus Batch2 discount:
Increased hashpower for every A5 unit
On the basis on the promised 30.2G computing power, an addition of 12% ASIC will be added, ensuring more hashpower(34G)even in normal mode. All the extra hashpower is for free for you!
Double delayed compensation
In case of delay, you will receive twice the amount of delay compensation specified in the invoice. That is, instead of the original 10% hashpower per month or 0.3% hashpower per day compensation, now, you will get 0.6% additional hashpower per day or 20% extra hashpower for each month delayed. The compensation will be converted into computing power. If it is less than one machine, it will be converted into coupons to be used on purchasing any of our miner products.
Discount on later purchase
For customers affected by the delay, we will give special discount in the next batch of miners. Yes, just give us your invoice number and we will give you coupons for later purchase.
If you have any other questions or requests, please contact us viahttp://www.innosilicon.com/html/message/index.html.
Once again we thank you for your support and apologize for the delay. We are working very hard to pull in schedule still. Please look forward to more new and exciting products from us!
Best Regards,
Innosilicon Marketing Team