Anyone got experience how support is responding on Satoshi Dice regarding investment questions related to my account there? I sent mail to support more then 7 hours ago and still no answer 
. I have blocked my Bitcoins there. Hope that they will solve my problem fast.
. I have blocked my Bitcoins there. Hope that they will solve my problem fast.It appears to be a connectivity issue to the API. We are trying to find out the issue. A quick workaround might be to browse the site in a device that uses another internet connection. Sorry about the trouble!
I am not sure if we talking about the same problem now. I explain my issue in the mail I sent to your support (at) satoshidice.com. I include my account and User id information there. If you can speed up the resolution then I will be happy.
Edit - yes I understand now. When I log in from another computer I can see my correct ballance.
Thank you
PS: I would anyway preffer to be contacted by support with at least information they are working on my request.
We are double checking too see exactly what happened and will get back to you asap!
There is no use emailing them. A few months ago, I send a few emails. Well, never replied yet.
Well, it is fixed now. So, np.
Just post on the thread or PM him. It is more likely to be responded.
I have invested in the bankroll. Can you sign the cold wallet address please? It will at least help people to trust the site.
Thanks
Yes we are setting up public cold storage addresses. https://blockchain.info/address/18e5jpfn9zo9GQov1Ks9Pzh6Yam2SvFqqo is the only address I have available from here.
but thats not even 50% of the claimed current br... just for my understanding: the br displayed on site is external investors only or also includes your own funds?
Correct, this is funds that is actually invested. We have 700 in cold storage that we are making public and signing hopefully later today.
not sure if you got my question correctly or at least I'm not fully understanding your answer regarding my question.
is the total cold storage 700BTC (including the 300BTC you already showed)? also, does the bankroll that is displayed on site include your(satoshidice's) own funds too?
Now there's 700 in the public cold storage. There's also the hot wallets and transaction wallets, but we will only make a cold storage that matches current investments public. This is to prove that we can pay out current investments if investors wish to withdraw them. The bankroll displayed for the session game is only from investors.
got it, thanks!
