Topic: Monero Support - page 34. (Read 82975 times)

Poloniex answer:
Hi ruslan4040,

I am going to escalate your ticket to Tristan, and he will look into it.

Here is instruction on how to deposit and withdraw crypto-note coins.

You will need a "deposit address" and the "payment id" to withdraw from exchange to exchange. That will be available on the balances page on poloniex.com or the balances page of the exchange you want to send to.

You cannot send from an exchange to an exchange or pool to an exchange,unless they have the option to add the "payment id". If they do not have "Payment Id" option, you must send it to your wallet first and then to the exchange from your wallet.

Withdrawing From Exchange to Wallet
Please go to your balance page and put your wallet address to withdraw crypto-note.

Depositing Crypto-note to exchange from wallet
To deposit Crypto-note to exchange from your wallet You will need to use the format below:
transfer 0 DepositAddress amountofcoin PaymentID

This must be exact. It is a good idea to copy and paste this from a notepad.


To retrieve the transaction id (TxID) for crypto-note coins, you can access it from the logfile in the wallet directory.Find the exact transaction id for the transaction you are missing in Poloniex, you can use the block explorer to find the correct transaction: https://minergate.com/blockchain/mro/blocks

It will look like this, example:
Money successfully sent, transaction <08d27cd721732ee49eac8a63334c65384407aa8c43d9606b862fc754c5d4e51b>

Sending crypto-note coins the wrong way, is a very easy way to permanently lose your coin. When coins are sent incorrectly, and require recovery, there is never a guarantee that your coins will be recovered.

Best regards,

Johnny Garcia

Don't think you can withdrawal from Bittrex to another exchange such as Poloniex. You don't have the option to add payment ID when you withdrawal so Poloniex don't know you sent them funds. Contact Poloniex with information regarding your deposit.

Sometimes, you need to wait an hour before you see the deposit on poloniex.

Dear Support!!!

I send 30 XMR
07/24/2014 01:07:33 AM XMR 30.59498853 Completed

Address: 47sghzufGhJJDQEbScMCwVBimTuq6L5JiRixD8VeGbpjCTA12noXmi4ZyBZLc99e66NtnKff34fHsGR oyZk3ES1s1V4QVcB
TxId: 66c571678b3e90793f797996e323cdbe965d7f52de4d7173454e9f8796cda1d0
to Poloniex 47sghzufGhJJDQEbScMCwVBimTuq6L5JiRixD8VeGbpjCTA12noXmi4ZyBZLc99e66NtnKff34fHsGR oyZk3ES1s1V4QVcB
But not have a deposit Poloniex!
please return them to my deposit Bittrex!
Thank you!

Check the log files for more information (bitmonerod.log and simplewallet.log).

I check version by help command,the following is output,is that right?
bitmonero v0.8.8.1()

I have deleted .bin file and restored .bin file based on .keys file

^Is this your transaction rejected (your daemon could reject another transaction, which is not yours)? What's the message in the wallet? Are you using the version from the OP? Did you tried to restore your .bin file based on the .keys file?

When i tranfer some conis to Bter exchange plartform,I encounterd the following error:
Error: transaction was rejected by daemon with status "Failed"

Can anyone tell me what happen,How to fix it?

Thanks a lot

Something you can try is :

Find the blockchain folder and delete poolstate.bin and p2pstate.bin
Relaunch, see if any error.
If it continue, re-dowload a fresh blockchain from the Monero main thread.

I recall seeing that error when testing an early release of MoneroClient.net, I think its caused by one of two things:

(a) entering the wrong wallet password

or

(b) Using an imported wallet.bin file from a different version of simplewallet, either different release or from different OS

Looking at some notes I have I see that error quite often, but it is usually followed by the wallet then loading ok, so I suspect its not related to your problem. Entering the "refresh" command should make simplewallet scan the new blocks in the blockchain for any txes which belong to your wallet address - if you are expecting to see more coins received/sent but that's not happening then I suspect the problem is actually with your bitmonerod

[12:49:42] bitmonero wallet v0.8.8.1()
[12:49:42] 2014-Jul-20 12:49:42.430171 Loading wallet...
[12:49:42] 2014-Jul-20 12:49:42.483171 ERROR c:\users\tom\documents\github\bitmonero\contrib\epee\include\storages\portable_storage.h:161 portable_storage: wrong binary format - signature missmatch
[12:49:48] bitmonero wallet v0.8.8.1()
[13:56:10] > refresh

Must be response in console on command refresh? I got nothing.

^Enter 'refresh' in the wallet.

I'm using lastest version (0.8.
Doing all that you wrote, but error still show in debug console. After delete bin my wallet show correct amount of transaction and coin in wallet, but still not update after that. Blockchain is up date, but new transaction not shoing in wallet.

Download the final version from the OP (0.8.8, updated: June 11th). Backup the .keys file. Delete the .bin file (not the .keys). Open the wallet as ususal - a new .bin file will be created based on the .keys. After sync it should be fine.

I've got a message from zelante :


I never seen that error, I cannot help him. Can someone help ?

Confirmed. Works fine.

^You don't need the 24 words for this one. Just keep your .keys file safe and backup it and you'll be OK.

I seem to have a slight problem missing 400 XMR Confirmed vs Unconfirmed balance

I have refreshed a few times and closed/reopened the wallet multiple times,

This has been going on for over 24hr/s is there anyway to fix it ?

Edit : just saw the post above

Is this a problem if I dont have my 24word key that it generated at the start ?

If a transaction doesn't appear in the blockchain while the wallet seems to have sent it, you can delete the wallet.bin file and reopen using the wallet.bin.keys to rescan all transactions. The unspent coins will be back.

Always have a backup of your files, especially the .keys file.

There should not be a problem if you follow the steps. Not the best explanation, but it'll do it.