Mt.Gox AML/KYC Process Explained - page 3.

manuel

member

Activity: 70

Merit: 10

Quote from: wrenchmonkey on December 03, 2013, 01:24:21 PM

3 weeks later, they rejected my paperwork AGAIN, with zero explanation, suggesting that I submit (among other things) my tax return information (which is what I already submitted).

What a bunch of fucking clowns. Angry

We need to get these kind of scumbags out of the industry and get some real exchanges that understand what the whole fucking point of bitcoin is!

wrenchmonkey

full member

Activity: 224

Merit: 100

3 weeks later, they rejected my paperwork AGAIN, with zero explanation, suggesting that I submit (among other things) my tax return information (which is what I already submitted).

What a bunch of fucking clowns. Angry

soothaa

hero member

Activity: 1151

Merit: 528

Quote from: wrenchmonkey on November 29, 2013, 08:33:35 PM

It's been a few weeks and I can't get them to answer any of my inquiries about how to get my fucking money. It originally said 5 business days to process the KYC bullshit. 6 days later, it said 10 days. Well, it's been over 10 business days, and they haven't bothered to deal with it. I've got over $3k sitting waiting to withdraw (probably not a "Large amount" for some, but it's half a month's salary for me, so it's not insignificant to me), and they're holding it hostage.

I opened a ticket, got the promise of a response within 24 hours. 4 days later, the only response I got was "We will forward this to the Verification team and you will be updated on this."

4 days to get a copy/pasted canned response from some clown named "Danny"?

No wonder Japan's economy is in the shitter... Roll Eyes

Same here.

bernard75

legendary

Activity: 1316

Merit: 1003

Quote from: stevel2000 on November 29, 2013, 07:58:50 PM

Just FYI, the amount I withdrew is about 40k USD, don't know if it is considered large or small, or somewhere in-between.

No need to create an altnick, its in the limbus. Congrats

wrenchmonkey

full member

Activity: 224

Merit: 100

It's been a few weeks and I can't get them to answer any of my inquiries about how to get my fucking money. It originally said 5 business days to process the KYC bullshit. 6 days later, it said 10 days. Well, it's been over 10 business days, and they haven't bothered to deal with it. I've got over $3k sitting waiting to withdraw (probably not a "Large amount" for some, but it's half a month's salary for me, so it's not insignificant to me), and they're holding it hostage.

I opened a ticket, got the promise of a response within 24 hours. 4 days later, the only response I got was "We will forward this to the Verification team and you will be updated on this."

4 days to get a copy/pasted canned response from some clown named "Danny"?

No wonder Japan's economy is in the shitter... Roll Eyes

stevel2000

newbie

Activity: 11

Merit: 0

Are there information about larger amount being processed faster? the withdrawal process is so opaque with MtGox, and there seem to be tons of horror stories in these forums. Until that clears up, I for one really don't feel comfortable doing business with them again. However I'd love to reconsider if funds can start to flow freely into and out of MtGox again.

Just FYI, the amount I withdrew is about 40k USD, don't know if it is considered large or small, or somewhere in-between.

bernard75

legendary

Activity: 1316

Merit: 1003

3 weeks? that must have been a really low amount...

stevel2000

newbie

Activity: 11

Merit: 0

I was able to pay a 5% hair cut and then wait for 3 weeks to get my money out of MtGox.

Don't know about you guys, but I'm voting with my feet, and staying away for the time being.

Epicurean

newbie

Activity: 24

Merit: 0

I have a coin there and I have no idea how to get it. Everything is delayed for unrealistic time periods.
Does anyone have a good experience withdrawing €'s somewhere? in Germany specifically?

manuel

member

Activity: 70

Merit: 10

After reading page 9 I think I recognize this business model. Madoff anyone?

manuel

member

Activity: 70

Merit: 10

Quote from: Humax on October 12, 2013, 09:44:04 AM

+1

Mtgox is a scam, disgrace and shame to bitcoin community.
Mtgox CEO and employees should all perform harakiri!

I concur. All of this bullshit puts us right back to dealing with the corrupt fiat banks. This defeats the purpose of Bitcoin.

eiliant

member

Activity: 84

Merit: 10

I don't understand. Even though 2+ Million was seized by the Feds, they should've made enough by now to recover the losses. Why is USD Withdrawals still lagging?

MikeH

sr. member

Activity: 406

Merit: 250

Quote from: Indamuck on November 25, 2013, 06:28:40 AM

Quote from: MikeH on November 22, 2013, 08:26:40 AM

FYI, even though their 'funding options' page still says the bank receiving fee is approx $15 USD, it is now $42 USD..

Is that a $42 fee for receiving wire transfers? And these are taking 7-10 business days to process? You cannot be serious ...

Yes, I paid the 5% exchange rate fee/scam + $24 AUD to my bank, $25 USD to JPMorgan (intermediary bank) and $42 USD to Gox's bank.

I found out JPMorgan was involved when I called my bank but that's all they could tell me unless I wanted to pay a fee to investigate any other fees incurred. :/

The $42 was confirmed after looking at the transaction details and talking with Gox support.

I should have stuck with sending AUD instead of USD.

Gemdealer

newbie

Activity: 33

Merit: 0

I really don't see how people use Gox as Fiat cannot be withdrawn. My friend has been waiting three months and funds still not arrived.

Indamuck

hero member

Activity: 1120

Merit: 554

Quote from: MikeH on November 22, 2013, 08:26:40 AM

FYI, even though their 'funding options' page still says the bank receiving fee is approx $15 USD, it is now $42 USD..

Is that a $42 fee for receiving wire transfers? And these are taking 7-10 business days to process? You cannot be serious ...

soothaa

hero member

Activity: 1151

Merit: 528

My account seems broken, I'm never able to start the verification process..

MikeH

sr. member

Activity: 406

Merit: 250

FYI, even though their 'funding options' page still says the bank receiving fee is approx $15 USD, it is now $42 USD..

Sevvero

sr. member

Activity: 350

Merit: 255

Quote from: Humax on October 12, 2013, 09:44:04 AM

Quote from: honeyguy on September 23, 2013, 05:08:21 AM

Hey MTGOX

Your business is a scam

Prove me wrong by giving me money

You can transfer money into mtgox

You can then purchase bitcoins with said money

You can then even sell those bitcoins for money

However if you want to withdraw your own "money" that you supposedly have in the account your screwed. Mtgox has no money at all. I want my bitcoins back from the beginning. The "trading floor" your website boasts is completely false your falsely advertising services that are completely fake I just want others to know this before they get scammed by them and I won't stop until everyone new to bitcoin knows about how fraudulent your website is.

Tell me how this is not a complete scam money goes in but no money comes out. Can someone point me toward the closest class action lawsuit that is being brought to address this obvious fraud. You make it seem like the people using bitcoins are the people committing fraud however it is your business. Your business is a complete embarrassment to the bitcoin community. I trust bitcoin However you guys are a scam. You hurt the community.

+1

Mtgox is a scam, disgrace and shame to bitcoin community.
Mtgox CEO and employees should all perform harakiri!

Well said! Screw mtgox!

randyshan

full member

Activity: 206

Merit: 100

Mt.Gox has poor service! I uploaded my address proof on Nov 6 but didn't get any answer so far. I am using bitstamp and happy with it now.

izzotheschizo

member

Activity: 112

Merit: 10

Mentally ill computer nerd trying to come up.

Ahh damn what a burn.

gotta jump through all these hoops wtf for.

Mt. Gox is wrong for this.

yes you can get money in, put you cant get it out. ouch. glad they only have. 0.09 btc.

Topic: Mt.Gox AML/KYC Process Explained - page 3. (Read 71711 times)