I guess you have missed my later post so i will repeat. It was not somewhere on their site, it was on their main page where it belong!! There is no other place where they could put announcement! Bitstamp did it right, you just avoid to see it.
They did it wrong, they avoided to show it.
"The main page" is irrelevant since you can directly bookmark your account page, and if there is such an important announcement to be made, they could have easily added a warning on every page.
PLUS, if you didn't happen to login at all during this month, since you received no email, you had no way to know it.
This "it was in the homepage" excuse is quite very poor.
its up to users to be informed and read related uses of service and news.
No, no, no, no.
It's up to them to inform the users with every reasonable means available.
Or do you seriously suggest that for every single service you use anywhere, it's up to you to inform daily about possible news?
I've rarely read nonsense so big.
Email notification can be switched off and with spam filter and phishing its unsafe and secundary for communications.
Not their or our problems.
They could have sent them anyway.
It's up to the user to be able to receive it.
Email notification can be switched off and with And bitstamp did not took the funds from the users who did not want to get verified - they did terminated their account and returned the funds according to their terms of service ( read termination).
This, I did not know.
It would cast a whole new light in this subject.
Is there some link, somewhere, confirming it?
Why you do not check and read terms of service yourself first and then respond? Its all there, read and news section while you are at it! You fail to understoon the issue and will blame this or that whenever it suite you. Its up to user to use the platform and read notifications and news - its a fact mentioned in their tos!
They set the terms so every user who want to use their service must read it and accept it. Announcement was on their hompage and news page for almost a month before they started to use it! You are only one to blame if you have missed it, i am sure majority seen it and acknowledge it.
So to say it short; go and read whole terms of use and news section, then go on your bitstamp acc settings and look for notifications.
https://www.bitstamp.net/news/( read the announcement from 4th september 2013. ( that announcement were also under most recent update under main account page)
https://www.bitstamp.net/terms-of-use/Read account termination and modifications of the terms, no strike that - read the whole thing!
They were very clear regarding email in terms of service - they do not want to use it as form of communication or to take responsibillity. All relevant issues are handled on bitstamp site platform!
I am sure majority saw it and went to be verified or withdrew their btc before end of september. If some user did not want to be verified or missed the announcment, bitstamp will follow thir terms of service under termination section and terminate user account and returned the currency into their bank account. Bitstamp must follow their terms of service and not deviate from them.
Users approach bitstamp service and both party must follow and apply terms of service!
If you still do not understand and want to pass baselles blame on bitstamp while they did all by the book and terms of service and aml policy, i do not care and wont loose time and energy to convince you.