I tried emailing the RMA email three times. It failed each time. I haven't even received the 1.2TH/a unit I ordered on December 3rd, over six months ago. Can I just have my $6000 back? Pretty much any other company will allow you to cancel an order and you get your money back. Can I please just have my money back, PLEASE? I think that's a fair request. It didn't take me six months to give the money to AMT. I sent it instantaneously, in one lump sum. I don't think it's too much to ask. It was my money to begin with, and I just want it back since I have not gotten what was promised to me and pretty much everyone else who ordered. Why is that such a difficult thing to get? If I buy anything from pretty much anywhere, I can cancel my order or return the product and get a full refund either way.
Me and basically every other customer have been treated poorly and unfairly for virtually the entire time we have been dealing with this mess. Me personally, I just want my money back. I paid almost $8000 over six months ago and have essentially jack shit to show for it. If any legitimate company did this, compensation would be given immediately for the poor handling of the order, extremely poor customer service, horrendous product quality, and the outright lying to the public. I would please like to cancel my order and receive my full refund via bank transfer, personal check, money order, etc. I will even fly up there from Florida just to do a cash transaction and be done with this nightmare. No bitcoins, no virtual currency, none of that shit. I would just like my refund in United States Dollars. PLEASE, just let me be done with this mess and move on with my life. This has gone on for so long. That's all I want. This situation had plagued my life for long enough. I just want to be compensated so I may be rid of the whole thing.
Not gonna happen, you best bet was to file with the FTC. I mean begging for the money back isn't going to persuade them. It might make them giggle but they think they've legitimately earned the money you've paid them regardless of your not receiving anything. The only way you'd get cash is to hold their hand all the way to the bank or under their mattress or wherever they keep their money. Unless you are there in person and with some type of law enforcement I don't believe you'll see a dime.
Personally I'd take my money back and wash my hands of it, but that doesn't seem like something they are willing to offer so I'm not going to beg. I'm just going to wait, one way or another something will happen.
RK_ is a bit pessimistic about the whole thing yes, but we are working for a solution where everyone will be satisfied. Most guys don't get it right the first the first time around, it takes tweaking and moderation. Look at those Bit9 guys, it took them a minute to get off the ground right. Had a great idea but before proof of concept no one gave a crap.
