Also, we've just updated the RMA policy to the following:
** Update:
All clients will need to ship their miners back, even those which have picked up their miners machines from our office. Drop offs will not be accepted.
( in general, during a recall its best to have a record of a product returned and new product issued which is administered from a third party like fedex. )
** Update:
All clients will need to ship their miners back, even those which have picked up their miners machines from our office. Drop offs will not be accepted.
( in general, during a recall its best to have a record of a product returned and new product issued which is administered from a third party like fedex. )
You will take our units offline, what guarantee will there be that you will ship anything back?
Is this some kind of reverse scam where you will be stealing our broken miners from us?
We want an escrow service to guarantee that we get something back!
If you don't want to RMA your miner, or if you'd like to wait for someone else on this forum to RMA their miner and confirm receipt, its your call. Stop being provocative.
But I will say your getting a different miner (again using A1's), equal to 1.2THs or higher, with the same power consumption or less.
Can I send my unit to a trusted escrow instead?
Alternatively, can you send me the new miner instead and I will ship you my miner?
Why don't you just wait until someone else has received their new miner, ok. We'll send you the label in a bit but it our advise that you personally carlos wait until someone else from this thread has received and reviewed their miner.
