Where are these overdue promised items:
1. Pictures of the DX Mini
2. Picture of a completed Klondike 16 w/ heat sink
3. Hashing rate reaching promised rate (not prototype.. i'd expect terrahash to have this down by now hopefully)
4. Invoice/POs of all components
5. Project timing for each step (project management style)
We will all rest better and be more willing to wait when we see those listed.
Otherwise, we feel like we need a refund. Simply because you've over promised and under delivered so far.
Time to rectify the Public Relations trajectory if you want repeat customers.
Terrahash, You dont have a product problem (crossing my fingers), you have a relationship problem with your customers.
We're back to this again? It's only been a few weeks and we're back to demanding proof of things??
We have seen their chip orders, seen them basically get endorsed by BKKcoins, seen them get their board hashing, seen their offices, and seen them take a regular part in the forum. Now you are saying you need to see POs for parts, finished boards (though the chips aren't here yet), and their project management plan? I think Terrahash has provided everything we need to see to know that they are legitimate. Do you need to see their credit card statements and home utility bills too? I'm with Joe on this, we just need to know when the chips arrive. That is all that matters. That is not something TH can control. Everyone is waiting for Yifu to send the chips. I would recommend reading this entire thread and spare us the fear mongering. This is the same garbage we see on other threads.... we need to see proof of.... you name it.
When I managed forex accounts I always told my clients "do not invest your rent". Don't invest money you can't afford to lose. But, I'll take it one step further, don't invest if you don't have the stomach for it. We all bought pre-orders, which the delivery of said pre-orders had multiple variables. Some of the variables are controlled by our seller, in this case TH. I think they have been working to hold up their end of things. The most important factor, chips, are not in their control. I don't think showing us a PO for pcbs and heatsinks is going to change our circumstances. You'll just demand to see something else next week. I personally verified that TH is legitimate and has the stated number of chips on order. They have contributed to BKK's work on the K16, which can be verified in his thread. I live a little over an hour from TH and have visited them twice. I do not see a need to go there now and check for boxes of heatsinks and pcbs. Even if I did, I'm sure some people would complain about something else and demand proof thereof. Read other threads and you'll see that everyone is upset about Avalon not sending the chips on time. Someone mentioned that only a small group of us are holding our orders? I'm sure the majority of people who ordered are holding their orders. Unless you spend 5-10x the original cost of a board or miner on ebay, you are waiting. Doesn't really matter who you buy from at this point. You could buy 100 asicminer usbs...
I want to note that TH told me that when they bought the 2 additional early May pre-orders (from an individual in the bay area) they did so at a premium. They wanted to make sure that there would be enough chips for all of us to be in the "first batch". I think they have done a lot to try to accommodate us and make sure that we all get what we paid for in a timely manner. Their money is tied up in paying for all of the parts that will complete our boards.
In some ways, I wish they would refund people asking for it, so we could buy your extra boards and be done with your complaining in this thread. nuff said.
Ya know, i appreciated that you went out there and took those videos and showed us the work in progress-klondike unit and I thought "wow! what a swell guy! we are lucky to have members in the community that will make this bitcoin work!". But now I am going through reading your pro-terrahash posts and talking down anyone who has ANY doubts whatsoever, I think I have to re-evaluate that initial misled thought.
I get it, you're not here to make friends.
And yes, I get it, Terrahash is at the mercy of Avalon
And no, I am not interested in arguing with you or trying to bestow the same kindness you've shown me or anyone with doubts and concerns about their orders.
BUT
What I AM interested in, is whether or not Terrahash has performed all the obligations to their customers (less avalon chips) to fulfill the orders.
I cannot fathom why anyone would not welcome this request for common courtesy that we, the customers, are entitled to.
(unless some units were furnished with sample chip shipments received to certain individuals for crowd control perhaps? Like the Nazis provided preferential treatment to certain selected jews to keep them marching into the gas chambers)
Let me put it this way, my gut tells me that terrahash do NOT have everything they need to mass produce our orders simply based on the inconsistencies of their stories, flip flopping, misleading statements, etc they have publicly displayed thus far.
So let me once again invite Terrahash to clear its name in the public forum once and for all.
If Terrahash cannot, please refund all monies owed immediately as you are no where near meeting your obligations EVEN IF Avalon delivers tomorrow.
Therefore Terrahash is breaking the basic premises (not force majeure in this case, like you have suggested) for which we, misled customers, have willingly taken the risk to provide funds and await patiently for months, interest free.