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Topic: Off-Topic - page 126. (Read 384417 times)

member
Activity: 60
Merit: 10
August 07, 2013, 02:50:07 PM

I am the customer. I have not received my product nor was I told that there were no refunds available. I did not agree to any terms or conditions that delineated a no refund policy. If I want a refund for whateverthefuckingreason then I deserve one.



The no refunds policy was actually in place before the pre-orders started.  Not their fault you couldn't read.

But Amir told people earlier that refunds would be offered up until the ship date.  The policy was changed 2 days before the order period was opened up. So it was a bit disingenuous.   Undecided
sr. member
Activity: 434
Merit: 265
August 07, 2013, 02:15:21 PM
TH also bought out 20k extra chips, a while back from somebodys early order on top of what they ordered.... maybe they will see those sooner???

maybe they will see those sooner???

+1

dream mode switched "on"
realism switched "off"
newbie
Activity: 37
Merit: 0
August 07, 2013, 02:12:29 PM
Is anyone planning on using the TH hosting service?  Any thoughts?  It seems like a good deal on the surface, but I am skeptical that I am missing something.  Can anyone give good reasons not to use it?  Thanks!

Not a single response?  Surly someone else is thinking about using the TH hosting?  Anyone?
sr. member
Activity: 479
Merit: 250
https://streamies.io/
August 07, 2013, 01:52:45 PM

I am the customer. I have not received my product nor was I told that there were no refunds available. I did not agree to any terms or conditions that delineated a no refund policy. If I want a refund for whateverthefuckingreason then I deserve one.



The no refunds policy was actually in place before the pre-orders started.  Not their fault you couldn't read.
full member
Activity: 215
Merit: 100
August 07, 2013, 01:29:46 PM
TH does not seem to be answering requests for refunds.

TH secretly snuck in a "no-refunds" policy at the last moment before opening up pre-orders.

You have a valid point, but knowing everything you know and how the BTC business works,
and the fact that none of these companies are venture funded or have a million dollars to fall back on,
do you think its unreasonable to say that they are not going to do refunds?

if you put it in the context of your neighborhood plumber and you tell them I want you to re-model my kitchen,
and you pay them upfront and they go out and get you custom marble, cabinets, stove, refrigerator and they layout the money and then you come along a week or month before they are to deliver and say "I want a refund"

What do you expect to get back from them after they have spent 80% of your money?

And the excuse of "Well they can just sell my order to someone else" is not valid, because it's your order, you go sell it. They have already invested your money in office space, boards, components, heatsinks etc.



Go away with your logic! That is frowned upon here!

+1

hahaha

That is a completely false analogy. If you order someone to build you a custom piece of furniture and you pay a hefty sum up-front with the expectation that they will be open and honest with their dealings as well as to respond to inquiries regarding your goods then it is perfectly acceptable to attempt to cancel the transaction if they do not do those things.

Further, your analogy fails in that it describes a custom made addition to your personal property. These are bitcoin miners that Terrahash can re-sell. They lose nothing by giving a refund to those customers who want them. Especially those customers who were never made aware that "no refunds" was going to be the operable method of doing business. I for one would have never purchased anything from them had I known that.

It is not their responsibility to try to "resell" the item that is custom ordered and built for you.

Just like that same furniture maker shouldn't have to try to resell the custom work they did for you if you agreed to the terms knowing it could take a little longer to build than initially thought.

However none of these analogies really matter because in this case it is Customer Greed,

They see opportunity elsewhere and will try to screw anyone in their path to try to get ASIC mining equipment.

Don't give me this Holier-than-thou act either. I'm not buying it, anyone at this point that wants a refund just wants to spend their money on a different ship that they think will sail sooner.

I am the customer. I have not received my product nor was I told that there were no refunds available. I did not agree to any terms or conditions that delineated a no refund policy. If I want a refund for whateverthefuckingreason then I deserve one.

hero member
Activity: 826
Merit: 500
Crypto Investor ;) @ Farmed Account Hunter
August 07, 2013, 01:04:12 PM
Looks like BitFury will be shipping soon, they are rolling 100TH batch off production now.
Kinda glad I decided to get a kit there.
legendary
Activity: 2198
Merit: 1000
August 07, 2013, 12:11:58 PM
So what, we got like 7 business days for the chips to be received if we want to see anything by the end of the month...
Color me shocked if that actually comes true. lol

Highly doubtful. We still got zefirs 6 batches of chips and steamboats batch before terrahash.

Id love to be proven wrong but I think were all screwed

Danny

That is not correct - Terrahash bought two early May chip batches of 10k each.  If things ship in order (or any more chips are shipped at all), then those chips should arrive before zefirs batch 2.

From zefir's thread.
#10149    April 30, 2013    Chips ordered    ฿1,564.20 for 2 items
#10137    April 28, 2013    Chips ordered    ฿782.10 for 1 item
#10105    April 24, 2013    Chips ordered    ฿782.10 for 1 item
#10037    April 20, 2013    Chips ordered    ฿782.10 for 1 item
#9921    April 20, 2013    Chips ordered    ฿782.10 for 1 item
#9725    April 16, 2013    Chips ordered    ฿782.10 for 1 item
TH also bought out 20k extra chips, a while back from somebodys early order on top of what they ordered.... maybe they will see those sooner???
hero member
Activity: 826
Merit: 500
Crypto Investor ;) @ Farmed Account Hunter
August 07, 2013, 11:52:03 AM
My bad.  For some reason I had the idea that Zephirs buys were in May.

All good, I was spending my day at work researching all the buys to see our position.
and my final thoughts on this thing is:
WE ARE DEFINITELY SCREWED
Smiley
To bad they don't have "please screw me gently with a chaisaw" smiley icon.
They should definitely add it.
hero member
Activity: 574
Merit: 501
August 07, 2013, 11:48:30 AM
My bad.  For some reason I thought that zephir's buys were in May.
hero member
Activity: 826
Merit: 500
Crypto Investor ;) @ Farmed Account Hunter
August 07, 2013, 11:45:50 AM
So what, we got like 7 business days for the chips to be received if we want to see anything by the end of the month...
Color me shocked if that actually comes true. lol

Highly doubtful. We still got zefirs 6 batches of chips and steamboats batch before terrahash.

Id love to be proven wrong but I think were all screwed

Danny

That is not correct - Terrahash bought two early May chip batches of 10k each.  If things ship in order (or any more chips are shipped at all), then those chips should arrive before zefirs batch 2.

From zefir's thread.
#10149    April 30, 2013    Chips ordered    ฿1,564.20 for 2 items
#10137    April 28, 2013    Chips ordered    ฿782.10 for 1 item
#10105    April 24, 2013    Chips ordered    ฿782.10 for 1 item
#10037    April 20, 2013    Chips ordered    ฿782.10 for 1 item
#9921    April 20, 2013    Chips ordered    ฿782.10 for 1 item
#9725    April 16, 2013    Chips ordered    ฿782.10 for 1 item
hero member
Activity: 574
Merit: 501
August 07, 2013, 11:41:04 AM
So what, we got like 7 business days for the chips to be received if we want to see anything by the end of the month...
Color me shocked if that actually comes true. lol

Highly doubtful. We still got zefirs 6 batches of chips and steamboats batch before terrahash.

Id love to be proven wrong but I think were all screwed

Danny

That is not correct - Terrahash bought two early May chip batches of 10k each.  If things ship in order (or any more chips are shipped at all), then those chips should arrive before zefirs batch 2.
hero member
Activity: 672
Merit: 500
August 07, 2013, 11:35:56 AM
So what, we got like 7 business days for the chips to be received if we want to see anything by the end of the month...
Color me shocked if that actually comes true. lol

Highly doubtful. We still got zefirs 6 batches of chips and steamboats batch before terrahash.

Id love to be proven wrong but I think were all screwed

Danny
hero member
Activity: 826
Merit: 500
Crypto Investor ;) @ Farmed Account Hunter
August 07, 2013, 11:22:26 AM
So what, we got like 7 business days for the chips to be received if we want to see anything by the end of the month...
Color me shocked if that actually comes true. lol
member
Activity: 60
Merit: 10
August 07, 2013, 11:17:38 AM
Click Refresh.
No chip news.
Grrr...
wait 5min
Click Refresh.
Ugh...no chips. Grrrrr
Go get coffee..
wait 10 min...
click refresh .. hmmm
Still no news of Chips..
 Sad
loop


So, hows every one else's day going? lmao


hahaha, so true.  Add in a few steps for running ROI calculations using 3 different calculators and a custom google spreadsheet and increasing sinking feeling that it will be better to sell the box on Ebay then mine with it.

It's really beginning to feel like Avalon is f*cking people over on these chip orders.  
hero member
Activity: 574
Merit: 501
August 07, 2013, 11:16:22 AM
About the same....
hero member
Activity: 826
Merit: 500
Crypto Investor ;) @ Farmed Account Hunter
August 07, 2013, 11:12:04 AM
Click Refresh.
No chip news.
Grrr...
wait 5min
Click Refresh.
Ugh...no chips. Grrrrr
Go get coffee..
wait 10 min...
click refresh .. hmmm
Still no news of Chips..
 Sad
Click refresh
difficulty going up
 Shocked
loop


So, hows every one else's day going? lmao
legendary
Activity: 1498
Merit: 1000
August 07, 2013, 09:25:02 AM
I think Terrahash, out of courtesy and appreciation to its first batch customers (us guys)... should consider offering us a Second Pre-order opportunity prior to reopening to the public,,,and maybe offer all of us who have hung tight with them a chance to purchase up to 2-k64's or 8-k16's  (128 chips) for example" at a respectable discount ( even 5-10% Smiley ), But only after the first batch has shipped and been received. Thus giving us a chance to help make up for lost time if any, or just a way to say thank you! If they ship us, then they know we are good paying customers, and it would be easy to to do for Terrahash as they would have the production machine rolling, and they would know, by limiting the amounts of G/Hash we can reorder at max, then there would be no big surprise for them in inventory counts. I think something like this could be a WIN WIN for us as well as Terrahash!...Think about it please Terrahash..... Might would be a good contolled stratigic order move that would serve your budget well and smoothly....Even if only for a limited 12 hour hour order window for us,,,so long as we get an email first! Ok, just thinking outside the box ,,,maybe wishfull thinking but deserves some consideration I would think Smiley
EDIT: Better Idea Terrahash...How about you take all cancelled orders from the 1st preorder, Tally up the chips involved, divide by the number of actual Processed orders and then offer that in a a 2nd preorder for us. Example: Cancelled chips = 5,000 divide by 16 (k16's) = 312/k16 boards divided by actual individual (per person) orders in que say 200 and we all get another crack at 1-2 additional k16s EACH (or whatever in reallity) at regular price Smiley Wheres Cryptoin he could could about it give us an exact amount. But you get the idea. So how about TH? It would make your oldest customers happy again! and use up all those spare chips nicely (when they ever get here lol) Would be a great publicity move,,, We could even contact Coindesk.com Smiley
I f@ckin love this guy!! Tongue
sr. member
Activity: 336
Merit: 250
August 07, 2013, 08:07:36 AM
Except the little tiny thing of breaking Federal Trade Commissions regulations, IF they are refusing refunds before a product has shipped.

I read the FTC regulations ...They are not in violation of anything.... Yet.
legendary
Activity: 2198
Merit: 1000
August 07, 2013, 08:05:37 AM
Yep, just waiting any info on chips here. Smiley
TH has done it's job so far.., slowly and with a lack of communication to us, but nonetheless at this point they are at Avalon's mercy just as we are.

Except the little tiny thing of breaking Federal Trade Commissions regulations, IF they are refusing refunds before a product has shipped.

Here come the lawyers.

Listen, start your refund process with Paypal or your Credit card and please stop whining here.

Stop being an advocate for everyone else and quietly take care of your own business.

The sooner you get a refund the faster I can buy up your stuff.




1) IANAL
2) I don't need to start any refund process with anyone
3) I am no being an advocate for everyone I am stating the facts as I see them, my own business is quietly taken care of, thanks ever so much for the lovely advice!  If you don't like what I say there is a neato little ignore button feel free to use it on me!!
4) see #1 no need for a refund here, btw if you want everyone refunded why not ask the company to abide by the law and issue a prompt full refund then you will get your wish and can buy up as many as you like.
Holy Cow,,,sensitive... Smiley
legendary
Activity: 2198
Merit: 1000
August 07, 2013, 07:58:24 AM
I think Terrahash, out of courtesy and appreciation to its first batch customers (us guys)... should consider offering us a Second Pre-order opportunity prior to reopening to the public,,,and maybe offer all of us who have hung tight with them a chance to purchase up to 2-k64's or 8-k16's  (128 chips) for example" at a respectable discount ( even 5-10% Smiley ), But only after the first batch has shipped and been received. Thus giving us a chance to help make up for lost time if any, or just a way to say thank you! If they ship us, then they know we are good paying customers, and it would be easy to to do for Terrahash as they would have the production machine rolling, and they would know, by limiting the amounts of G/Hash we can reorder at max, then there would be no big surprise for them in inventory counts. I think something like this could be a WIN WIN for us as well as Terrahash!...Think about it please Terrahash..... Might would be a good contolled stratigic order move that would serve your budget well and smoothly....Even if only for a limited 12 hour hour order window for us,,,so long as we get an email first! Ok, just thinking outside the box ,,,maybe wishfull thinking but deserves some consideration I would think Smiley
EDIT: Better Idea Terrahash...How about you take all cancelled orders from the 1st preorder, Tally up the chips involved, divide by the number of actual Processed orders and then offer that in a a 2nd preorder for us. Example: Cancelled chips = 5,000 divide by 16 (k16's) = 312/k16 boards divided by actual individual (per person) orders in que say 200 and we all get another crack at 1-2 additional k16s EACH (or whatever in reallity) at regular price Smiley Wheres Cryptoin he could could about it give us an exact amount. But you get the idea. So how about TH? It would make your oldest customers happy again! and use up all those spare chips nicely (when they ever get here lol) Would be a great publicity move,,, We could even contact Coindesk.com Smiley
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