Hey there,
This is to notify you that your order has been updated, please find the details below:
Thank you for your transfer to PayPal
OrderID: 83e9b1a7-e3bc-4ce5-ad65-3289a566b8f3
EventID: 7dbddf7e-3a30-4872-b2ae-3753d92cfd90
DestAccount:
[email protected]QuoteID: aa0836b6-ca26-459b-ad7a-244e48f0289c
User: SYSTEM
DestExchange: paypal
eventtype: Order executed
EventSentAt: 1365024564.27
APIResponse: {u'errorCode': u'INSUFFICIENT_FUNDS', u'paymentID': 0}
FundsSent: $110.21563712 USD
If you have any questions, feedback or need some help, please do not hesitate to contact us!
[email protected]Telephone: 1.716.712.4846
Fax: 1.347.223.5251
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http://www.resellerratings.com/store/survey/BitInstantThanks!
The team @ Bitinstant.
Dear acepilot1023,
There has been a withdrawal from your Mt.Gox account:
Transaction reference: 9caba4ec-e5c2-4a94-b9f2-4a61eaab6ca5
Date: 2013-04-03 21:26:57 GMT
IP: 70.63.132.94
You can access your account history for more details.
Please contact us as soon as possible by replying to this email if you did not request this withdrawal.
Thanks,
The Mt.Gox Team
I requested a MtGox coupon to Paypal transfer and the order went through but I never received the paypal.
https://i.imgur.com/bLIu1go.pngThe money was indeed withdrawn from the MtGox account:
https://i.imgur.com/rskAsYX.pngIn the email I received from Bitinstant it says: APIResponse: {u'errorCode': u'INSUFFICIENT_FUNDS', u'paymentID': 0}
I think that your paypal account did not have enough funds to process the transaction at the time. That is just a theory, and since I have no further information thusfar, that is what I'm attributing it to.
If you have any need for more information or clarity, feel free to contact me. I will be around for a while.
Okay, I'm getting fed up with this. I have asked repeatedly about this and I have gotten nowhere. I have tried to be nice, encouraging other people to be patient, but this shit has to stop.
It's been almost a week and the only thing I've gotten is promises it will be looked into and a email for the ticket that was apparently opened for me saying processed on April 5, but I still dont have my money to this very day.
https://i.imgur.com/oHH8tYt.pngURSAY said to PM him all the information if you wanted him personally to take care of your matter, and I promptly did. He replied that he would look into it. This was around 50 pages of this thread ago. A few days later (and no messages later...) I replied to the PM asking him if there were any updates and I get no response.
I'm onboard with opening a class-action lawsuit against Bitinstant. It seems this is the only way to get their attention. I will be contacting my attorney regarding this matter if I don't see a resolution rather soon. I am fed up with this.I have not lost as much money to Bitinstant as some of you others have, but that doesn't change the fact that they cheated us out of our money.
