Well there goes my only working board. its cooked itself see picture below of a nice cooked heat sink. im tired of this now and im requesting a full refund. i am not happy with the product i have recieved. this is very poor considering ive spent $3999 on basically scrap. im that fed up with this that i will not accept any form of product replacement i want a full refund. email sent requesting this also. guys stay well clear
Dude, you do realize that with this one post this is the death knell of AMT's, don't you?
I think everyone is tired of this nonsense. This is just all sorts of poor form and stalling tactics. Thankfully with the internet this can all be very well documented and is getting the attention it needs. Companies now lose the power to screw their customers over so easily as a result. I suggest everyone document with pictures everything you get and every flaw with the device and just keep it handy in the event it needs to be used. It seems like just when they are about to turn the corner there is another massive screw up to make this worse for everyone. It almost seems deliberate.
I mean seriously with a class action and FTC complaints and all this you would think there would be an incredible amount of attention to detail and quality on getting the hardware out to people. But if this was a ploy to absolve responsibility this is a REALLY bad move to do that. When I go pick my hardware up I will be inspecting it before I leave. Because their word cannot be trusted I need to see it before I walk out of there. They just made more enemies shipping the hardware out. The MPP is a joke they were likely never intending to honor. Just a bait and switch marketing hook to get people to buy in. And it worked.
But damn this is a disaster. Likely my comments will affect my chances to get my miner. But then I am already at the end of my patience. If I don't get a reply on Monday 4/14/2014 by end of business (5-6PM EST) as AMT said they would (and stated in this very forum publicly) contact me on Monday...I will be taking further action on a legal level. I will be reaching out to my business lawyer tomorrow if I have no reply by end of business. I suggest everyone start looking at legal options too with your disaster stories if you get no service or replies from them. Even with the product in your hands you still have that option because they are not working to really mediate this. Just stringing you along with words. Who here has actually gotten a replacement or a tracking number for a replacement?
We stuck our necks out and are supporting the product in broken form with little input from AMT. We are also suffering in the forums of losses from both massive delays AND faulty equipment.
This is just beyond fucking ridiculous.
Guy'S
Put opieum in the ignore list what he speaks is nonce with 0 contribution to this thread
Amt Is a good company they did some mistakes in the past we all hope they are getting better and better each second
Ps it is beyond fucking ridiculous 200 pages ago dude
Due to having some respect for opieum, I, too, considered penning a similar sarcastic post, but held my pen.
Well I only ignored loshia because he has not contributed crap to the thread other than haha told you so comments over the last few posts before I ignored him. Your posts actually contribute and I do read what you have to say, in between the hilarious stuff you also do make valid points. PLUS you actually went to their office and got a feel for things. The other guys who post like sirminesalot also contribute useful things. I dont always agree with what they say but I respect the comments because they are not flamebait haha I told you so crap comments. They make sense to say at the time they are said. And like clockwork you guys are here helping out the community that is what is respected, not a haha I told you so attitude that loshia has been posting (and seems like he still does based on the quoted replies). AMT is nowhere to be found. Altho going through their most recent comments I found this gem:
https://bitcointalksearch.org/topic/m.6195000 (wasp project AMT says wants to donate parts to them)
Which got me even more angry at them. With customers waiting for hardware they are GIVING hardware away?! There are people waiting for replacements requiring them and they are busy shmoozing in other threads instead of properly supporting their customers here!? While we are the doing the work of hardware support for them it seems. Their actions are starting to have an air of retaliation towards members of this thread. Only conclusion I can see based on the obvious neglect in packaging, and general condition of the hardware arrival. We get no replies to inquiries and when we do its alot of blah blah bs that leads to more nothing.
I can totally see why Craig and the other people who filed the lawsuit did what they did (obvious from a while ago actually just not my preference until now). The people who got their hardware are now asking for refunds based on the shoddy condition of their hardware, the MPP is not being honored due to their delay, so we could get our hardware early we had to compromise by getting DIY kits, with the actual system being a compromise of an antec case not the render we originally saw (with no disclaimer that it was subject to change). Its one compromise after another. And now we have to settle for messed up systems and even bigger delays of replacement hardware? AMT might want to explain how any of this is not true. They need to explain themselves and explain how they have hardware to give away but not to get to their paying customers.