Let's get off the bounty and free miners, those are just distractions to the discussion. I am not mad at anyone, I would not blame you. I would take anything offered for free. I would like if we could focus on what the people from 500-1300+ paid for.
Can't speak for the others, but I appreciate your attitude. I feel a bit dirty having taken the free miner, due to the delays and obfuscations. But I think it fair to say that most of us would have taken the offer were it given. Giving out a few review units is not unusual for tech companies. Not delivering the paid orders, OTOH, is egregious. It's water under the bridge, now, but If I had a crystal ball that worked, I would have turned them down. This is not cool.
AMT, if you have the parts, why not do the kits? It'll save you time and hassle and go a long ways towards repairing your badly tarnished reputation.
We can look to two current examples of why such things work out, and how.
Hashfast and Cointerra. Both were badly delayed, and had issues once the equipment was made.
Hashfast tried to cover it up. Now they are being sued by DZ mining and several others, have had a TRO issued against their bitcoin wallets, and are in boiling water. They failed to honor commitments made to miner protection and such.
Cointerra came right out and admitted their problems, and are working towards compensation for incurred losses due to their delays and underperformance. The issues were almost the same, yet one company is looking to do ok, while the other is facing the righteous wrath of their customers. I will guarantee you that it hurt the pride of the engineers and officers of Cointerra to admit to their problems. But it saved face, and it permitted good will with the community at large that would not have existed if they hid.
We are all generally aware of the potential problems with the fast development cycle of these chips. Even given the relative simplicity of an ASIC vs., say, a microprocessor, there are a great many things that can go wrong. Mr. Murphy is aware of this, and vigilant. By being silent, obfuscatory, or dishonest, you open up MORE avenues for the aforementioned evil sprite. Had you been upfront about your problems right from the beginning, this thread would probably be just as long, but it would mostly be supportive, and given the number of really intelligent people here, very helpful to you. Instead you have a wildfire on your hands.
It's not too late to fix it. Probably. But you have to step up and be men.