\I'm taking a neutral stance here. They seem to be legit but over their heads. That much is clear. Whatever the case for my part I wont keep making this worse by requesting a refund just yet. Obviously the hardware exists and it obviously works. Sadly we got to find out the way we had to but it is what it is at this point. For my part I am going to make the most of the situation if it gets me my miners. If not well thats a whole other thing, but it sounds likely I will get a miner at some point soon (2 weeks reasonably speaking?)
What I keep telling them is that it is better to give a refund that to actually deliver the units.
I am willing to guess the money is tied up in the next round of hardware and has been spent OR they mismanaged it. Not sure why they aren't issuing refunds to people requesting them.
Something along those lines yes.
They've been responsive, delivered on their word, and work like a charm. Unlike a lot of other people I can name. 
