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Topic: Pangolinminer & Whatsminer FAQs - page 3. (Read 25113 times)

newbie
Activity: 3
Merit: 0
September 22, 2019, 01:06:30 PM
As pangolinminer promised to ship out before 31 august 2019, in fact they dint do it , during august 31-sep 15 pangolinminer still selling instant stock which is usd 4000, that mean they purposely dragged pre order customer stock and selling it for higher price to make profit , they thought microbt have enough stock to supply but guess what,  they were wrong . This issue happen because of pangolinminer greedy , they wanted to earn more but sacrifice our pre order customer profit . Now they are just keep silent , without answering any email . what a coward.
copper member
Activity: 1162
Merit: 32
September 22, 2019, 01:01:26 PM
Because Pango is a buyer directly from MicroBT, they will probably get some sort of compensation from the manufacturer. I doubt Pango will share that compensation with their customers.
legendary
Activity: 4116
Merit: 7849
'The right to privacy matters'
September 22, 2019, 12:51:29 PM
Seems there were issues with chip delivery to microBT causing delays. Though this shouldn't affect customer service.

I posted  microbt's tweet  if you read between the lines  it appears they are pointing a finger at pangolinminer

Twitter announcement made.

https://twitter.com/Whatsminer_MBT/status/1174010108549853185

https://i.imgur.com/ww1tzDo.png

Looks like a delay on all those m20s units on order.  Things are swing in the favor of bitmain  and maybe avalon.

It is possible that this gear could face  longer delays then 2-3 weeks.  Based on other companies and delays that have happened in the past.

The part of the tweet that appears to place blame on pangolin is as follows:

"...Secondly, some third party sales channels have possibly promised the customer's delivery date earlier than the date agreed between WhatsMiner and the channel in the contract..."

I would post every place pangolinminer is and everyplace Microbt is  and ask directly  wtf is the story.

I would post  thanks and nicely.

If neither answers  then I would post both should pay some coin or coupon for the delay.

Saying "fuck you blow me bitch you are a thief"  is not the way to get some $$ back.

this is  an appeal to peakmining  to act like a businessman  about the delay.

He can ask the 2 parties  for a better explanation and what they intend to give him for the delay.
full member
Activity: 1022
Merit: 221
We are not retail.
September 22, 2019, 11:52:12 AM
Seems there were issues with chip delivery to microBT causing delays. Though this shouldn't affect customer service.
legendary
Activity: 4116
Merit: 7849
'The right to privacy matters'
September 22, 2019, 11:11:16 AM
Please understand you were fucked read my thread on this.

As to whom to blame you can blame Pangolinminer and choose to ignore MicroBT the manufacturer if you want to do this it is your choice.

I see this as a fail on MicroBT not Pangolinminer.  What I don’t like is MicroBT is not offering people like you any compensation.  But if you dealt with them directly they say they will compensate you.

So basically they left Pangolinminer out to dry. Which means MicroBT the builder has fucked you and many others hard.

Btw as I type bitmain directly promised me coupons due to me on sept 18th which I would use right now.

Guess what no coupons and today is the 22 so they fucked me less hard then you but they still fucked me.

So far a four day delay on the coupons.

And Innosilicon was 9 days late on my gear a t3 t50 cost me 100 bucks. They offered me zero compensation on it.  I purchased it with a reseller Minefarmbuy that did give me a refund .

So. Bitmain failed me innosilicon failed me. But the reseller Minefarmbuy did the right thing.

You posted nasty against Pangolinminer I don’t know what they will or can do to help.

But telling them fuck you you suck is pretty dumb move.
Be a professional and post us info about your attempt to get compensation.

Be patient about it. If you ask properly you may get some compensation.

Pin down MicroBT on the tweet they wrote as they hint that Pangolinminer was deceptive.  So if they will answer that exactly.  Yes we told Pangolinminer the correct time .  Right now. At this moment you are not sure if pangolin is a villain if MicroBT is a villain or if they worked together.  Lastly you don’t know if the wafer cutter was bribed to delay MicroBT.

So. Work at finding that out.
newbie
Activity: 3
Merit: 0
September 21, 2019, 11:09:20 AM
[email protected]

We can say 100% before August 31. But unpredictable for 20th. Smiley
( Sorry I dont no how to post screen shot if anyone can teach plz)

This is how pangolinminer promise me before buying !!!
After that they keep selling instant stock which is usd 4000 and dragged my order, now they said manufacturer microbt have problem with the delay of chipset delayed for 3 weeks. If they ship it out before august 31, I think our as pre order customer already mining.
Pangolinminer also wont pay any compensation for the delay, they are like cheater , fxcking liar, company like bitmain wont have such issue, only small company wont care about their reputation will do it.
legendary
Activity: 4116
Merit: 7849
'The right to privacy matters'
September 21, 2019, 07:46:37 AM
NEVER BUY FROM PANGOLINMINER ANYMORE!!
they keep selling m20s for instant buyer with Usd4000 but dragging pre order customer stocks, if anyone ask in telegram about the issue, pangolinminer will delete the question and ban the user, that's why nobody complaint in telegram group, now August batch stock nobody receiving yet, if asking no1 will reply , this is how pangolinminer work.

There is an issue with all m20s  I did a thread about it here

https://bitcointalksearch.org/topic/whatsminer-m20-to-be-delayed-2-3-weeks-edit-may-be-5-7-week-delay-not-sure-5186263

My advise is don't buy any whatsminer units from anyone  until the delays are fixed.

This means anyone.

Brokers
alibaba sellers
ebay sellers
pangolinminer.com
whatsminer.net

I am not an insider  but I sensed an issue  and posted here  a while back. Sept 3

I found the tweet from the original  builder of the gear and posted it yesterday. in the link above.

there will be at least a 2-3 week delay of all gear.  and since pangolin is a reseller not the builder  micobt.  you may have issues on getting some adjustment for the delays
newbie
Activity: 3
Merit: 0
September 21, 2019, 12:56:47 AM
NEVER BUY FROM PANGOLINMINER ANYMORE!!
they keep selling m20s for instant buyer with Usd4000 but dragging pre order customer stocks, if anyone ask in telegram about the issue, pangolinminer will delete the question and ban the user, that's why nobody complaint in telegram group, now August batch stock nobody receiving yet, if asking no1 will reply , this is how pangolinminer work.
newbie
Activity: 22
Merit: 1
September 17, 2019, 05:36:03 AM
i still waiting for a shipping out ... 15th September was the deadline -.-
newbie
Activity: 8
Merit: 0
September 07, 2019, 01:01:54 PM
FWIW, they have been pretty responsive with me over email.
legendary
Activity: 1540
Merit: 2036
Betnomi.com Sportsbook, Casino and Poker
September 05, 2019, 01:51:26 PM
they were very good from dec 2017 to august 2019. but  something occurred in august 2019.

I don't think it's anything out of the ordinary. They just have nothing to say. The supply has been sold for the next 3 months, they have already answered a few times in telegram that all hosting was sold as well. They did mention that they would update it with a pin once there is more available. I can't see it now on mobile but I thought they also pinned the available firmware versions.

Pretty sure they just set the channel up to support itself until they have something sales wise to mention. I do know that the responses have been slow but a few people on Kano pool have received short basic responses for machines they have hosted. I had a laugh when last week I got a bunch of emails when they updated the system with delivered for my February orders.
legendary
Activity: 3220
Merit: 1220
September 05, 2019, 12:45:31 PM
DHL pickup notifications have started to appear
legendary
Activity: 4116
Merit: 7849
'The right to privacy matters'
September 05, 2019, 09:29:05 AM
they were very good from dec 2017 to august 2019.

but  something occurred in august 2019.

They have not posted on their telegram page for 2 weeks  last post was from sean on august 20.
they used to post all the time.
So a spell from August 20 to Sept 5 is a very long time for them to not post.

https://pangolinminer.com/

the link to their telegram is on bottom left of page above.

https://telegram.me/PangolinMinerOfficial  as far as I can tell August to Sept 5 is really long for them.
newbie
Activity: 22
Merit: 1
September 05, 2019, 05:57:14 AM
something is going on... it is really wierd i order from june and still waiting ... choose the hosting service when it was available... still waiting for shipping out... have some time until 20. Sep
legendary
Activity: 3220
Merit: 1220
September 04, 2019, 02:04:02 PM
Shipping notifications went out for in stock miners today.
legendary
Activity: 4116
Merit: 7849
'The right to privacy matters'
September 03, 2019, 08:38:22 PM
Something is odd with pangolin and their telegram channel they have gone silent for a week iirc.  Not sure what is up but they are not replying to anyone on the official channel.

Does anyone have any info if something is up?
full member
Activity: 1022
Merit: 221
We are not retail.
September 01, 2019, 01:20:37 PM
Pangolin has M20s and M21s shipping "soon".
member
Activity: 351
Merit: 47
August 30, 2019, 12:25:38 PM
Ah damn gotcha
jr. member
Activity: 34
Merit: 60
August 30, 2019, 08:52:18 AM
They had M20 45 Th/s15 in stock a couple weeks ago and were down to 2 when I snagged one.
They seem to have a few units here and there that pop up for quick shipping (at a premium price of course, I paid just over $3000 with shipping).
At the moment they have 12 M20S 68 Th/s in stock 1-2 day shipping, (and of course at a premium price) These ones are listed as Demo Units.
https://whatsminer.net/product/m20s-demo2/

I have seen the same happen with Pangollinminer as well for limited stock
legendary
Activity: 3220
Merit: 1220
August 30, 2019, 04:50:39 AM
There were some M20 (45TH) models on sale on whatsminer for immediate delivery for a few weeks, they went out of stock last week. The URL was https://whatsminer.net/product/m20-demo1/
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