All is back to normal.
I will inform you on why this happened when i get details from our provider
Network Maintenance
Mon Jan 27 00:20:00 2014
START: 01-26-2014 20:00 EST (UTC-4)
END: 01-27-2014 06:00 EST (UTC-4)
We will be upgrading to provide additional redundancy to our NYC2 data center network,
Expected Impact:
There will be a couple minutes of packet loss and some possible high latency during the maintenance window.
Resolution:
On October 21st 2013 we upgraded the network to our new high capacity design using Juniper hardware. We encountered a few issues which we worked with senior Juniper engineers to design a fix.
We have successfully rolled this fix out in our AMS2 and SFO1 region already and both upgrades went smoothly.
After this upgrade we will have a uniform network design across all regions with full redundancy.
If you have any questions or concerns, do not hesitate to contact support.
Thanks,
Data center and Networking Teams
Mon Jan 27 00:10:44 2014