Guys,
I can't fathom why anyone would continue to trade on BTER when YOU have been WARNED repeatedly that it is a SCAM site by numerous members of BTT community umpteen times!
A quick look at their wallet will reveal that BTER simply DOES NOT have enough coins to cover their balance sheets! Just do a simple math and add up all the qora listed for sale on BTER and compare the number to the fund available in their wallet!
Please stop trading on BTER and just let the site die already!
Take Heed: Poloniex and CCEDK are the ONLY reliable ones at the moment. You have been warned: Withdraw all your coins from BTER immediately. Don't come crying on Qora board when you find out you cannot withdraw the qora you bought on BTER.
I can verify that BTER is, essentially, now defunct. Assuming you want to recover some funds, rather than none, try to do your research and see if any of the coins they offer can be successfully withdrawn. If that's the case, dump your remaining balances for BTC or CNY and purchase those coins. Transfer them out of BTER to a more usable exchange.
The problem is that a while ago (what, a year, or so?) BTER claims they were hacked and lost a significant portion of their funds. Having no funds available within many of their wallets, they don't have the funds to pay back user balances. Claiming issues with blockchain wallets it just away to get around not having a contingency plan.
My hunch is that they are trying to scrape by and rebuild whatever meager business they can. In order to avoid significant litigation, they probably (and this is a wild guess) are only paying attention to Chinese users with moderate balances. This isn't because of prejudice. It's more-likely because a Chinese local with a $10k balance of crypto is more likely to litigate (if that's even possible) than a US or European resident who has the same balance.
I'm sorry to hear if you have withdrawals stuck in limbo. Unfortunately, BTER has proven time and time again that they are completely incompetent, unreliable and untrustworthy.
Begrudgingly I moved over to Poloniex since it has significant volume (ETH trading is over 20k BTC/day?!) There is also CCEDK which I think deserves support but the last time I checked, their volume was so low, significant trades were not feasible.